Custer County Jail
Custer County Jail
Anyone seeking inmate information can call the 22-bed Custer County Jail 24 hours a day at 308-872-6418.
This facility takes in adults arrested in the county on misdemeanor and felony charges for booking and processing. Inmates stay in custody until they post bond, are released on their own recognizance, or until their trial is concluded, depending on the charges against them.
The inmate search tool displays the facility’s roster of people currently in custody.
Those convicted and sentenced to less than a year remain at the jail to serve their sentence. Those sentenced to more than a year are transferred to the Nebraska State Prison System or the Federal Bureau of Prisons.
This page includes details on the visitation schedule, funding an inmate’s account, sending mail, phone calls, voicemail, email and texting, tablet rentals, bail bond instructions, and commissary orders.
Get the inmate’s booking number or jail ID and keep it. You’ll need it for most correspondence. If it’s not online, Custer County Jail can provide it at 308-872-6418.
Inmate Services
Phone
308-872-6418Mailing address (personal mail)
116 S 11th
Broken Bow, NE 68822
Mailing address (legal mail or subscriptions)
116 S 11th
Broken Bow, NE 68822
Other Jails and Prisons
To search for an inmate in the Custer County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 308-872-6418 for the information you are looking for.
Custer County Jail Inmate Search
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the Custer County Jail, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
The Custer County Jail maintains an average of 22 offenders in custody on any given day. The Custer County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Custer County law enforcement agencies arrest and detain approximately 440 offenders.
⇓ Learn more ⇓ Show lessThe small 22-bed Custer County Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Custer County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 308-872-6418, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The Custer County Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Custer County Jail
116 S 11th
Broken Bow, NE 68822
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Custer County Jail
116 S 11th
Broken Bow, NE 68822
- Jail (Main): 308-872-6418
- Sheriff: 308-872-6418
The booking process explained for Custer County Jail
Following an arrest, individuals are processed at Custer County Jail. The booking process confirms identity, charges, and whether the individual will be released, granted bail, or held until court.
It is advisable to remain silent during booking, as anything said can be used against the individual later. Legal counsel should be consulted before any statements are made.
The booking steps at Custer County Jail include:
- Identification verification.
- Taking mugshots.
- Answering questions about health, criminal history, and gang affiliations.
- Possible DNA sample collection.
- A full-body search.
- Confiscating personal items for safekeeping.
- Providing a phone call.
To inquire about posting bond for an arrestee, contact the facility at 308-872-6418.
What are the bail options in Custer County after an arrest?
Once arrested, an individual may be brought to Custer County Jail in Broken Bow for processing. The next steps vary:
1. The individual may be released without paying bail and ordered to appear on a set date.
2. The individual could be held in jail until their hearing.
3. Posting bail or bond allows them to be released. Call 308-872-6418 to confirm the bail amount.
There are several ways to pay an individual’s bail.
- A cash bond is posted by paying the whole amount at the jail bonding window or the clerk's office with cash, a cashier's check or a money order, and many facilities also accept cards at a kiosk or through an online bond vendor for a fee; bring the inmate's full name and booking number, and the jail's line is 308-872-6418.
- Licensed bail bond agencies in Custer County can provide assistance.
- Courts in many places accept real property, such as land or a house, as bond collateral when the owner documents clear title and equity of at least the bond amount, often double, with a deed and a recent tax or appraisal value, and the court that set bail approves.
For more information about bail in Custer County, Nebraska, see the Custer County Jail Bail Guide.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Custer County Jail? What is the Schedule?
Custer County Jail uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.
In order to have a successful video visit, these are the steps to follow:
- Make sure you have a device a speaker, a camera and a connection to the internet.
- Register with Inmate Sales.
- Find Custer County Jail
- Select 'New Purchase'
- Choose this facility and a product ('Remote' or 'Onsite' Visit)
- Enter your personal information and purchase minutes.
- Schedule a visit.
Call 877-998-5678 if you have any questions.
iphone app
Google Play app
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Custer County Jail?
Custer County Jail uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.
In order to have a successful video visit, these are the steps to follow:
- Make sure you have a device a speaker, a camera and a connection to the internet.
- Register with Inmate Sales.
- Find Custer County Jail
- Select 'New Purchase'
- Choose this facility and a product ('Remote' or 'Onsite' Visit)
- Enter your personal information and purchase minutes.
- Schedule a visit.
Call 877-998-5678 if you have any questions.
iphone app
Google Play app
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Custer County Jail?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Custer County Jail?
How Do Inmates in Custer County Jail Make Phone Calls?
To receive phone calls from inmates in Custer County, or to assist them in making phone calls to other people, follow these steps:
- Custer County Jail uses the services of a company named Inmate Sales.
- Register with them online or call them at 877-998-5678.
- Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
- Services for Custer County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.
For all the information regarding phone calls with Custer County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Custer County Jail, and what can I send them?
Custer County Jail Inmate Mail Guidelines
Postcards
Ask the Custer County Jail whether it accepts postcards, and what size and type, before mailing one. Always include your name and return address.
Envelopes
The Custer County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Custer County Jail
116 S 11th
Broken Bow, NE 68822
Legal Mail
Send all Legal Mail to this Address:
Custer County Jail
116 S 11th
Broken Bow, NE 68822
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Ask the Custer County Jail whether books can be mailed in, and whether they must come straight from a publisher or retailer such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Custer County Jail standards will be disposed of.
Ask the Custer County Jail whether hardcover books are accepted.
All newspapers, magazines and books are to be shipped to:
Custer County Jail
116 S 11th
Broken Bow, NE 68822
Custer County Jail Inmate Mail Policies and Address - What Can You Send, and Where?
For inmates receiving mail in the Custer County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Custer County Jail:
Custer County Jail
116 S 11th
Broken Bow, NE 68822
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Custer County Jail, and what can I purchase?
Custer County Jail contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.
Access Securepak's catalog groups items into categories such as:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select Nebraska.
3. Select Custer County Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Custer County Jail staff. They will not honor reports of discrepancies from inmate's families or friends. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
How to Send a Carepack Commissary Package Directly to an Inmate in Custer County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Custer County Jail follow these steps:
- Select Nebraska, then select Custer County Jail, and then select the 'Send a Package Order' option.
- Register and create an account with Access Securepak, for Custer County.
- Choose the inmate and the products you want shipped to them, and input your payment method.
- NOTE: There may be a limit on how much product you can send your inmate in Custer County at any one time.
For all information, tips and available items for shipping Commissary packages to an inmate in Custer County Jail check out our Commissary Instructions Page for Custer County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Custer County Jail using an Online Messaging Service?
Custer County Jail uses the services of Inmate Sales to allow text messaging communication between inmates and their friends and family.
Chirping is the product name for inmate texting.
This product allows inmates to send chirps (texts) to friends and family members.
Here's how it works:
- First you must register, and then funds are added to the inmate's account. If you want to pay by phone, call 877-998-5678.
- When an inmate gets the device they may send 5 free automated messages each day for the first three days of possession of the chirping device.
- These automated messages will inform the person the inmate Chirped who is sending the Chirps and the facility they are Chirping from.
- It will then ask them to go to a direct link to the inmate's account on the Inmate Sales website.
- The website will then instruct them to use a credit card to put money on the inmate's account.
Cost of Chirping:
- If an inmate has available funds on their chirping device they will be able to chirp any cell phone and that chirp will appear to be a normal text.
- If you wish to stop receiving Chirps from an inmate, reply to the Chirp with STOP.
How to Send a Secure Email Message to an Inmate in Custer County
To send a secure email message to an inmate in Custer County Jail follow these steps:
- Register with Inmate Sales, the company that handles inmate messaging in Custer County, by creating an account.
- Select Nebraska, then select Custer County Jail, and then the inmate you want to send your message to.
- Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
- If you want to pay by phone, call 877-998-5678.
- NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.
- Chirping is the product name for inmate texting.
- This product allows Custer County inmates to send chirps (texts) to friends and family members.
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Inmate Sales Apps
iphone app
Google Play app
For all information on how to Text/Email an Inmate in Custer County Jail check out our Secure Messaging Guide for Custer County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Custer County Jail have Access to Tablets or Computers?
Custer County Jail now offers Inmate Sales Tablets to their inmates.
Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.
The tablets are not directly connected to the internet, and inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture.
- Job Search - Inmates have the ability to see what jobs are available when they are released.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
Questions:
- By phone - 877-998-5678
Custer County Jail now offers Inmate Sales Tablets to their inmates.
Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.
The tablets are not directly connected to the internet, and inmates can use them for the following activities:
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
Questions:
- By phone - 877-998-5678
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Custer County?
This facility, known as "Custer County Jail" is also known as Custer County Jail & Sheriff, Custer County Jail & Sheriff , Custer County Jail & Sheriff , Nebraska, Custer.