Dakota County Jail Inmate Phone & Email

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Dakota County Jail

Address:
Law Enforcement Center
701 W. 29th Street
South Sioux City, NE 68776
Phone:
402- 494-7555

Dakota County Jail Inmate Phone Announcement - January 4, 2023

Staff at the Dakota County Jail is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 402- 494-7555.

Dakota County Jail inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.

Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.

Dakota County Jail uses Prodigy Solutions for Inmate Phone Communication

Inmate phone services for inmates at the Dakota County Jail are provided by Prodigy Solutions.

Send an Inmate a Deposit Online for them to purchase phone cards, or add money to their account so they can call whoever they want, or be able to call only you..

  • Funds may be added in person directly at the Dakota County jail from 8:30 a.m. to 4:30 p.m., Monday to Friday.
  • Persons adding funds to an inmate’s account may use cash or credit cards using the kiosk in the Dakota County Jail lobby, or by bringing a money order made out to the inmate’s name.
  • For more information, you can call the Dakota County Jail from 8:30 a.m. to 4:30 p.m., Monday to Friday, or call Prodigy Directly at 866-700-4545 ext. 7.

How Does an Inmate make a call from Dakota County Jail?

Inmates at Dakota County Jail cannot receive phone calls from you, but they can make them as long as they have either a prepaid calling card number (which you need to purchase online or over the phone), or they have an account set up for them by you to either be able to call you direct to your phone or to be able to phone anyone they choose. Either Way, you have to fund these accounts.

With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:

  • Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
  • PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
  • Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.

You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.

iphone app
Google Play app

Can I Communicate By Email With An Inmate?

  • A growing number of jails now offer email services to inmates and their families.
  • This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.
  • You don't have to deal with envelopes, stamps or the post office.
  • Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.
  • Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.
  • Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.
  • There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.
  • Call 402- 494-7555 to see if email services are being offered at the Dakota County Jail and if so, how to sign up you and your inmate.

 

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Dakota County Jail at 402- 494-7555 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Go to the official jail website for additional information. 

How to Schedule and Visit an Inmate in Dakota County Jail

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Dakota County Jail, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Dakota County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.

 

How Do Inmates in Dakota County Jail Make Phone Calls?

To receive phone calls from inmates in Dakota County, or to assist them in making phone calls to other people, follow these steps:

  • Dakota County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678. 
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Dakota County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Dakota County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

 

How to Send a Carepack Commissary Package Directly to an Inmate in Dakota County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Dakota County Jail follow these steps:

  • Go to JailATM, choose Nebraska, then choose Dakota County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Dakota County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Dakota County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Dakota County Jail check out our Commissary Instructions Page for Dakota County.

 

How Do Inmates in Dakota County Jail Make Phone Calls?

To receive phone calls from inmates in Dakota County, or to assist them in making phone calls to other people, follow these steps:

Inmate phone services for inmates at the Dakota County Jail are provided by Prodigy Solutions.

Send an Inmate a Deposit Online for them to purchase phone cards, or add money to their account so they can call whoever they want, or be able to call only you.

  • Funds may be added in person directly at the Dakota County jail from 8:30 a.m. to 4:30 p.m., Monday to Friday.
  • Persons adding funds to an inmate’s account may use cash or credit cards using the kiosk in the office lobby, or by bringing a money order made out to the inmate’s name.
  • For more information, you can call the Dakota County Jail from 8:30 a.m. to 4:30 p.m., Monday to Friday, or call Prodigy Directly at 866-700-4545 ext. 7.

For all the information regarding phone calls with Dakota County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

 

How to Deposit Money Online for an Inmate in Dakota County

To deposit money online for an inmate in Dakota County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Dakota County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Nebraska, then choose Dakota County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Dakota County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Dakota County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Dakota County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Dakota County.