Dawson County Jail Inmate Phone & Email

Dawson County Jail

Address:
709 North Grant
Lexington, NE 68850

Phone:

308-324-2279

Dawson County Jail Inmate Phone Announcement - January 4, 2023

Staff at the Dawson County Jail is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 308-324-2279.

Dawson County Jail inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.

Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.

Dawson County Jail uses CTEL Communications for Inmate Phone Use

Dawson County Jail uses CTEL Communications for their outgoing inmate phone calls.

In order to receive calls from your inmate you will need to:

  • Register with CTEL,
  • Open an account, 
  • Fund your acount,
  • Find, and sync with your inmate.


Rates

  • Phone calls can be billed to residential or business lines.
  • Toll charges are based on the actual usage of the network.
  • Billing charges accrue when the called party accepts the charges and confirms the call charges.
  • Positive acceptance is required for all calls.
  • The minimum billable duration is one minute.
  • Billable time is measured and rounded to the next higher full minute. 
  • Phone calls are terminated if the called party does not accept the call charges.
  • Customers are not billed for a 'no response'. 

Transaction Fees:

  • If paying through the Customer Portal Website: $3.00 per transaction
  • If paying with the assistance of a live operator: $5.95 per transaction

Minimum Deposit Amount
There is a $25.00 minimum for the first deposit.

Customer Service
Monday - Friday 8-5 PM CST
800-583-9683
Email: [email protected]

How Does an Inmate make a call from Dawson County Jail?

Inmates at Dawson County Jail cannot receive phone calls from you, but they can make them as long as they have either a prepaid calling card number (which you need to purchase online or over the phone), or they have an account set up for them by you to either be able to call you direct to your phone or to be able to phone anyone they choose. Either Way, you have to fund these accounts.

With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:

  • Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
  • PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
  • Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.

You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.

iphone app
Google Play app

Communicating by Email with an Inmate

Dawson County Jail uses the services of Visitel for Emailing between inmates and their friends and family members.
Register and/or log in here:

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Dawson County Jail at 308-324-2279 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Go to the official jail website for additional information. 

How to Schedule and Visit an Inmate in Dawson County Jail

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Dawson County Jail, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Dawson County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How to Send a Secure Email Message to an Inmate in Dawson County

To send a secure email message to an inmate in Dawson County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Dawson County, by creating an account.
  • Select Nebraska, then select Dawson County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Dawson County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Dawson County Jail check out our Secure Messaging Guide for Dawson County.


 

How Do Inmates in Dawson County Jail Make Phone Calls?

To receive phone calls from inmates in Dawson County, or to assist them in making phone calls to other people, follow these steps:

  • Dawson County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Dawson County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Dawson County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Text or Email Message to an Inmate in Dawson County Jail

To send a text or email message to a Dawson County inmate, do the following:

Dawson County Jail uses VISITEL for Inmate Email.

Register here. 
Steps: 
1.  Sign up for Messaging services.
2. Find your Dawson County inmate.
3. Set up a payment method.
4. Type & Send message.

For all Dawson County information for sending secure messages to an inmate in Dawson County Jail, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.
NOTE: Use caution when writing your inmate. Try not to discuss strategies regarding their case. All messages can be shared with the Dawson County prosecutor.


 

How to Schedule and Visit an Inmate in Dawson County Jail

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Dawson County Jail, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Dawson County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How do Inmates in Dawson County Jail Make Phone Calls?

To receive phone calls from inmates in Dawson County, or to assist them in making phone calls to other people, follow these steps:

  • Register with CTEL, the phone system Dawson County inmates must use.
  • Open an account, 
  • Fund your acount,
  • Find, and then sync with your inmate.

Rates

  • Rates cannot exceed $0.21 per minute for regular calls and $0.25 per minute for collect calls.
  • The minimum billable duration is one minute.
  • Billable time is measured and rounded to the next higher full minute. 
  • Phone calls are terminated if the called party does not accept the call charges.
  • Customers are not billed for a 'no response'. 

Transaction Fees:

  • If paying through the Customer Portal Website: $3.00 per transaction
  • If paying with the assistance of a live operator: $5.95 per transaction

Minimum Deposit Amount
There is a $25.00 minimum for the first deposit.

Customer Service
Monday - Friday 8-5 PM CST
800-583-9683 
Email: [email protected]

For full information about using CTEL to communicate by phone with your Dawson County inmate, visit our Inmate Phone Page. You will find information about Inmate Phone schedules, rates, rules, policies, and tips. Please note that all of your phone calls will be recorderd and any information about your inmate's case that you speak about could be used against him in court.