Address:
106 5th St
PO Box 370
Pender, NE 68047
Phone:
402-385-3018
Staff at the Thurston County Jail & Sheriff is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 402-385-3018.
Thurston County Jail & Sheriff inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.
Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Thurston County Jail & Sheriff, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
How does an Inmate make a phone call from Thurston County Jail & Sheriff?
To make a phone call to you from Thurston County Jail & Sheriff, your inmate will phone you direct from the jail.
If you haven't set yourself (and your phone number) up in the NCIC system, the call will not go through, however you will receive a notice that someone using the phone number 800-943-2189 attempted to phone you.
Once you register yourself (and your phone number), AND prefund the account with NCIC you will have the option of accepting, denying or blocking any phone call coming from 800-943-2189.
When you accept the call, you will be billed at a rate of $0.21 per minute.
Can I Communicate by Email with an Inmate?
Thurston County Jail & Sheriff uses the services of correctpay.com (aka JailFunds) for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
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You can deposit money four different ways:
Go directly here to send a message
Uploading photos to Inmate’s email
Make sure the file size is less than 5MB.
Also make sure your file is a .jpg, .jpeg or .gif.
correctpay.com Help, Contact and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
Important Tips About Jail Phone Calls
Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
Sign up with NCIC to connect with your inmate at Thurston County Jail & Sheriff by clicking the banner below.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Thurston County Jail & Sheriff follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Thurston County Jail & Sheriff check out our Commissary Instructions Page for Thurston County.
To receive phone calls from an inmate in Thurston County follow these instructions:
Thurston County Jail & Sheriff uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Thurston County Jail & Sheriff, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Thurston County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
To deposit money online for an inmate in Thurston County Jail & Sheriff follow these steps:
For all information, tips and procedures for sending money to an inmate in Thurston County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Thurston County.
To register and sign up for a remote visitation account with correctpay.com to communicate with your Thurston County Jail & Sheriff inmate, follow the instructions below:
Thurston County Jail & Sheriff uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.
You can ‘video visit’ your inmate one of three ways:
Begin the process to schedule a visit:
24/7 Customer Service - 855-836-3364
For all the information on remote video visits and 'at the jail' visitation for Thurston County Jail & Sheriff, including fees, schedules, how it works and more, check out our Visit Inmate Page.
To send a secure email message and digital photos to an inmate in Thurston County Jail & Sheriff follow these steps:
For all information on how to Text/Email an Inmate in Thurston County Jail & Sheriff and send them photos, check out our Secure Messaging Guide for Thurston County.
24/7 Customer Service - 855-836-3364
