Address:
106 5th St
Pender, NE 68047
Phone:
402-385-3018
The Thurston County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Thurston County Jail is able to accomplish this is with correctpay remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and correctpay.
The benefits of video visitation are:
For more information on correctpay video visits and video messages, call the facility at 402-385-3018 or scroll down for a complete section of Frequently Asked Questions and Answers.
Thurston County Jail uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.
You can ‘video visit’ your inmate one of three ways:
Go here to begin the process to schedule a visit.
What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.
You can deposit money four different ways:
Attorney Visits only! < (Lawyers, go here)
correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Thurston County Jail money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
For inmates receiving mail in the Thurston County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Thurston County Jail:
Thurston County Jail
PO Box 370
Pender, NE 68047
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Thurston County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Thurston County Jail check out our Commissary Instructions Page for Thurston County.
To receive phone calls from an inmate in Thurston County follow these instructions:
Thurston County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Thurston County Jail, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Thurston County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
To deposit money online for an inmate in Thurston County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Thurston County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Thurston County.
To register and sign up for a remote visitation account with correctpay.com to communicate with your Thurston County Jail inmate, follow the instructions below:
Thurston County Jail uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.
You can ‘video visit’ your inmate one of three ways:
Begin the process to schedule a visit:
24/7 Customer Service - 855-836-3364
For all the information on remote video visits and 'at the jail' visitation for Thurston County Jail, including fees, schedules, how it works and more, check out our Visit Inmate Page.
To send a secure email message and digital photos to an inmate in Thurston County Jail follow these steps:
For all information on how to Text/Email an Inmate in Thurston County Jail and send them photos, check out our Secure Messaging Guide for Thurston County.
24/7 Customer Service - 855-836-3364