Thurston County Jail & Sheriff Remote Inmate Video Visits

How to Send a Carepack Commissary Package Directly to an Inmate in Thurston County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Thurston County Jail & Sheriff follow these steps:

• 
• Go to JailATM, choose Nebraska, then choose Thurston County Jail & Sheriff
• Type in your inmate's last name or their Inmate ID.
• Select your inmate, and then you will be prompted to Register with them to open an account.
• Select the products you want shipped to them at Thurston County Jail & Sheriff, and then input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Thurston County at any one time.
• If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Thurston County Jail & Sheriff check out our Commissary Instructions Page for Thurston County.

How Does an Inmate Make Phone Calls in Thurston County Jail & Sheriff?

To receive phone calls from an inmate in Thurston County follow these instructions:

Thurston County Jail & Sheriff uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose Nebraska.
• Choose Thurston County Jail & Sheriff
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Thurston County Jail & Sheriff, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. Nebraska to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. Nebraska to Nebraska) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Thurston County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

How to Deposit Money Online for an Inmate in Thurston County

To deposit money online for an inmate in Thurston County Jail & Sheriff follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Thurston County.
• After registering and signing in, select 'Send Money Now'.
• Choose Nebraska, then choose Thurston County Jail & Sheriff
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Thurston County Jail & Sheriff, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Thurston County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Thurston County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Thurston County.

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Thurston County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Thurston County Jail & Sheriff inmate, follow the instructions below:

Thurston County Jail & Sheriff uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

• Visit from your home computer.
• Visit from the correctpay VendEngine Kiosk in the Thurston County Jail & Sheriff lobby.
• Visit by using the JailFunds iphone or Android app

Begin the process to schedule a visit:

• Register by creating an account.
• Add a payment method.
• Select Nebraska
• Select Thurston County Jail & Sheriff
• Select your inmate
• Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Thurston County Jail & Sheriff, including fees, schedules, how it works and more, check out our Visit Inmate Page.

How to Send a Secure Email or Text Message to an Inmate in Thurston County

To send a secure email message and digital photos to an inmate in Thurston County Jail & Sheriff follow these steps:

• Register with correctpay by creating an account.
• 
• Select Nebraska, then select Thurston County Jail & Sheriff, and then the inmate you want to send your message to.
• Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
• NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
• Uploading photos to Inmate’s email
  Make sure the file size is less than 5MB.
  Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Thurston County Jail & Sheriff and send them photos, check out our Secure Messaging Guide for Thurston County. 
24/7 Customer Service - 855-836-3364