Clark County Detention Center COVID-19 Coronavirus Visitation Policy

Clark County Detention Center

Address:
330 South Casino Center Boulevard
Las Vegas, NV 89101

Phone:

702-671-3900

New Visitation Policies in Clark County Detention Center Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Clark County Detention Center in Las Vegas, Nevada, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 702-671-3900 for updates.

Video Visitation at Clark County Detention Center

At-home and onsite video visitation guidelines for Clark County Detention Center, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 702-671-3900 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Clark County, the state of Nevada and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Clark County Detention Center Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

The Process for Visiting an Inmate in the Clark County Detention Center requires multiple steps. 
Follow these steps carefully to avoid any delay in getting your visits scheduled.

Step 1.
Initial Registration
All visitors must first register IN PERSON at the Clark County Detention Center located at 330 South Casino Center Blvd. Visitors who want to register to see inmates housed at the North Valley Complex have to first register IN PERSON at 330 South Casino Center Blvd. as well. Registration hours are from 8:00AM to 10:30PM seven days a week.

  • In order to Register you will need:
    A Valid Government Issued Photo ID
    A Valid Email Address
  • After the initial registration, visitors will schedule all future visits on one of the jail visitation kiosks or via the Internet from your own device.

Step 2.
Once you register you will be given a temporary password. (Hang on to it, but don't use it). 
Next,  Go to this website and click on the link that says 'Forgot your password?'

 

Step 3.
On this screen (see below), enter the email you registered with at the Clark County Detention Center, then the code that is presented to you on the screen. 
Clich the box that says 'Reset Password'.

Step 4.
You will next get sent an email from the Clark County Detention Center that will give you the following information:
In the email you will receive the following information:

  • YOUR VISITOR ID
  • YOUR EMAIL ADDRESS
  • YOUR NEW PASSWORD

Step 5.
Go back to the Scheduling Website.

  • Log on using your email (or visitor ID) and your new password.
    Note: Make sure you have your Inmate's name that he was booked under, and his Inmate ID# ready.
  • Add your inmate and schedule a visit.
  • Add additional visitors that will be coming with you. (Inmates are allowed up to three visitors each visit)

NOTE: If your visit gets cancelled for some reason, YOU WILL NEED TO RESCHEDULE. The app WILL NOT reschedule for you. The cancelled visit, if it comes from the app or the Clark County Detention Center, will NOT be counted against your allotted visits.


 

For mailing, emailing and texting an Inmate in the Clark County Detention Center use Pigeonly

Pigeonly allows you to physically or digitally send an inmate:

  • Letters (including drawings)
  • Greeting Cards
  • Postcards
  • 4x6 Photos (limit of up to 10 per parcel)
  • Unbound Newsletters

Pigeonly offers a service where you don't even have to use the USPS to send the inmate mail, but can send your letters and photos directly from your phone or computer. There are several plans; monthly and annual, that come with a fee, but save you the trouble of dealing with writing and mailing letters the old school way.

will either print them out for your inmate or put them on a terminal in their unit to see and read them.

For complete information on using pigeonly to mail letters, email letters, cards, photos, articles, as well as find out pricing plans, check out our Inmate Email page or Inmate Mail page.


 

How an Inmate Makes a Phone Call to You or Others from Clark County Detention Center

To set up a phone account so that your inmate can call you from Clark County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Clark County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Deposit Money into an Inmate's Account in Clark County Detention Center

To deposit money into the account of an inmate in Clark County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Nevada.
  • Select Clark County Detention Center
  • Enter the Inmate ID of your inmate.  This can be found by calling 702-671-3900 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Clark County Detention Center.  To do this you need the Inmate's ID Number and the Facility Locator Number for Clark County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Clark County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Clark County Detention Center follow these steps:

  • Register here to create an account with icaregifts for Clark County.
  • Choose Nevada, then Clark County Detention Center, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Clark County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Clark County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Clark County Detention Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Clark County.


 

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