Address:
330 South Casino Center Boulevard
Las Vegas, NV 89101
Phone:
702-671-3900
When you send mail to an inmate in Clark County Detention Center (see mailing address below), it gets sent to a third party service that takes the content and scans it, then forwarded to the jail to be printed out and given to the inmate.
Inmate Name – Inmate ID Number
Clark County Detention Center - 1115
PO Box 96777
Las Vegas, NV 89193
Clark County Detention Center is using this service because all too often, inmates were receiving letters soaked in illegal liquid drugs.
The service, called Pigeonly, accepts non-privileged (legal) mail.
Pigeonly will also process the following non-privileged (personal) mail:
As an additional service Pigeonly offers a service where you don't even have to use the USPS to send the inmate mail, but can send your letters and photos directly from your phone or computer. There are several plans; monthly and annual, that come with a fee, but save you the trouble of dealing with writing and mailing letters the old school way.
Almost all jails and prisons have adopted a messaging system which allows inmates to communicate with their friends and family using an electronic messaging system. It’s neither email nor text, it’s something in between.
The inmate and their contacts do not use their regular email accounts or phone numbers, but account numbers that are set up with the company providing the service.
All communication goes through them. Think of them as a middleman.
Once a contact of the inmate is approved, like the approval process a visitor goes through, an account is set up, using a credit or debit card to fund the account.
To start, the inmate’s contact can send a message that has a limit of so many characters, usually about one page of text.
The message is then reviewed by a computer that scans the message for certain keywords or phrases that are not allowed, almost like a censoring service. If the machine scanner finds problems with the message it sends the message to the Clark County Detention Center staff to review, and if they find no issues, will then forward it to the inmate’s account so that they can read it.
If there are problems with the message, it is possible the message will not be sent. The sender will be notified of the decision and will not get a refund.
Once the inmate receives the message, should the account holder have funded the account allowing replies, the inmate can respond with a similar length message.
The cost to use the electronic messaging service, which is like texting or emailing, costs between $0.50 and $1.00 per page; a page being about 500 characters.
Photos can be sent by the inmate’s contact that is not incarcerated, but not by the inmate due to security concerns. There is an extra cost, usually about $0.50 for each photo attached.
The photos must go through a security screening where nudity, violence and other things are checked before the photo can be delivered. If the photo is rejected, the sender will be notified, but no refund will be given.
The inmate does not have the ability to print out the photos that make it past the screening, but the photos will stay in their account so that they can view them at their leisure.
No. Because this is a closed system, the inmate has no access to the internet, thus the inmate will have no access to any links that you send them.
Yes, just as you can send text and photos, you can send a video message, or if not a message, then a video of your children or yourself. Every company has a limit on the length of the video, usually no more than one minute, and at a cost of approximately $2.00 to $3.00 per video.
The video will first be screened for any nudity, excessive vulgarity, violence, etc. If it is rejected on any of the grounds the sender will not be given a refund.
As with the policy of photos, the inmate cannot reciprocate. They cannot send videos of themselves or anything in jail.
The jails that contract with the electronic messaging service is given a certain number of kiosks within each unit for inmate use. Inmates can log on as they might with a public computer terminal.
In addition to the public terminal kiosks, inmates are given (or can rent) access to individual tablets like a bulky, almost indestructible ipad. These allow an inmate to use them to access your messages, photos and videos in a more private manner.
Should the inmate damage the tablet, they will be responsible for replacing it. The money will be deducted from their commissary account.
The electronic messaging system used by Clark County Detention Center, if there is one, can be found at the top of this page. If there is no information about the ability to text or email with an inmate, it is possible that the facility has recently changed companies or does not have this service available. Call 702-671-3900 to confirm.
This is a list of all the companies in the United States that work with jails and prisons, providing text and email messaging between inmates and their friends and families:
Access Corrections
CIDNET
City Tele Coin
Correct Pay
Corrlinks
Ctel
Edevo
Express Account
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
JailATM
J Pay
NCIC
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
TBE
Visitel
You fund the messaging service with credit and debit cards. All of them take Visa and MasterCard, most also take Discover, and just some take America Express.
There is no limit to the amount of texting and email that an inmate can have with their family and friends.
If an inmate has their own tablet, then they can text any time of the day or night, however if the must use the wall mounted kiosk terminal in their unit, they are limited to using it only during the hours they are allowed off their bunks; usually 7:00AM to 10:00PM, excluding meals, head counts and shift changes.
No, inmates are not allowed to communicate with each other, nor with inmates in other institutions. There is always a way to get around it, for example if one of the inmates has access to a phone with an internet connection, but this would be the only way.
Step 1.
Initial Registration
All visitors must first register IN PERSON at the Clark County Detention Center located at 330 South Casino Center Blvd. Visitors who want to register to see inmates housed at the North Valley Complex have to first register IN PERSON at 330 South Casino Center Blvd. as well. Registration hours are from 8:00AM to 10:30PM seven days a week.
Step 2.
Once you register you will be given a temporary password. (Hang on to it, but don't use it).
Next, Go to this website and click on the link that says 'Forgot your password?'
Step 3.
On this screen (see below), enter the email you registered with at the Clark County Detention Center, then the code that is presented to you on the screen.
Clich the box that says 'Reset Password'.
Step 4.
You will next get sent an email from the Clark County Detention Center that will give you the following information:
In the email you will receive the following information:
Step 5.
Go back to the Scheduling Website.
NOTE: If your visit gets cancelled for some reason, YOU WILL NEED TO RESCHEDULE. The app WILL NOT reschedule for you. The cancelled visit, if it comes from the app or the Clark County Detention Center, will NOT be counted against your allotted visits.
Pigeonly allows you to physically or digitally send an inmate:
Pigeonly offers a service where you don't even have to use the USPS to send the inmate mail, but can send your letters and photos directly from your phone or computer. There are several plans; monthly and annual, that come with a fee, but save you the trouble of dealing with writing and mailing letters the old school way.
will either print them out for your inmate or put them on a terminal in their unit to see and read them.
For complete information on using pigeonly to mail letters, email letters, cards, photos, articles, as well as find out pricing plans, check out our Inmate Email page or Inmate Mail page.
To set up a phone account so that your inmate can call you from Clark County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Clark County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To deposit money into the account of an inmate in Clark County, follow these instructions:
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Clark County Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Clark County Detention Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Clark County.
