Passaic County Jail Inmate Phone & Email

Passaic County Jail Inmate Phone Use

The information below provides complete instructions regarding Passaic County Jail:

  • Inmate Phone Policy,
  • How the Facility Phone System Works,
  • Emailing (secure messaging) System
  • Purchasing Prepaid Phone Time Online,
  • Purchasing Prepaid Phone Time Over the Phone, and
  • Purchasing Prepaid Phone Cards Through Commissary

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

How Does An Inmate Make A Phone Call From Passaic County Jail?

To give inmates a way to call friends and family members, this jail has a contract with Securus Technology.

Phone Services

Securustech.net offers several options to receive phone calls from inmates.

AdvanceConnect

Advance connect is a prepaid phone system. You open and put money on the refillable account and the inmate calls collect. You always have the option to accept or decline the call. The cost of each call is deducted from your prepaid account balance.

Benefits of AdvanceConnect:
You control how much you spend on calls with how much money you put on the account

You can receive collect calls from the inmate even if your regular phone company blocks calls from jails/prisons

The inmate can also call you on your cell phone (as long as the jail/prison doesn’t restrict it)

There is a minimum $25 requirement each time you add funds to the account

Calculate the cost of a call by clicking here.

You can pay by:

 Credit/Debit Card Online or By Phone

 MoneyGram

 Pay By Mail for AdvanceConnect) Mail check, money order or cashier’s check to Mail to:

Securus Correctional Billing Services

PO Box 650757

Dallas, TX  75265-0757

Be sure to include the phone number and AdvanceConnect account number on the memo line.

 Western Union

Click here to open an account.

Direct Billing

With Direct Billing, you can accept collect calls from an inmate and Securus Correctional Billing Services will bill you each month. You must have approved credit to open this type of an account.
Benefits of a Direct Bill account include:

Can connect several phones to the account so you can receive calls in multiple settings

Written monthly statements of call activities

No minimum amounts

You can receive as many calls as you wish as long as you pay the bill in full each month

Your Direct Bill account balance can be paid by:

 Credit/Debit Card Online or By Phone

 MoneyGram

 Pay By Mail for Direct Bill

 Western Union

Traditional Collect Calls

The traditional collect call method is good if you will only receive inmate calls on house phones or other landlines. Some phone providers block all calls from penal institutions but if your company allows them:

Your account will be automatically created as soon as you accept the first call from a jail/prison

Your account number is your phone number

You will receive a 90 day rolling spending limit

Your charges will appear on your next phone bill

Limitations: You are subjected to a 90-day rolling limit on spending. When you accept the call, the charges will be deducted from that available limit and Securus submits the charges to your phone company. If you exceed your 90 day limit within the rolling 90 days, your Direct Billing account is blocked until your charges roll off through payment of your phone bill.  You will still be able to receive other phone calls during this time, just no calls from penal institutions.

Click here to learn more about Traditional Collect Calls and how to set up the account.

Inmate Debit

An inmate debit account gives the inmate a prepaid phone account that can be used for calls. Many jails/prisons allow inmates to transfer money from their jail/commissary accounts to their inmate debit accounts to pay for calls. Friends and families are also typically allowed to help fund those accounts. There is a $7.95 fee each time you fund the account. You can deposit $0.01 - $100.00 each time.

Benefits

The inmate can call anyone who is approved on their call list without requiring each of those people to set up their own prepaid phone accounts

You can deposit money to an inmate’s phone account without having to set up your own account

Calls can be made to cell phones (as long as the jail/prison does not restrict it).

Click here to see if an inmate has an account set up and to deposit money to it. 

The following payment methods are accepted for Inmate Debit accounts:

 Credit/Debit Card Online or By Phone

 MoneyGram for Inmate Debit

 Pay By Mail Inmate Debit

Pay By Mail for AdvanceConnect) Mail check, money order or cashier’s check to Mail to:

Securus Correctional Billing Services

PO Box 650757

Dallas, TX  75265-0757

EMAIL

A growing number of jails/prisons offer email services for inmates and their families. Cost varies but average:
$0.60 for the first page

$0.00 second page is free

$0.30 for each additional page

Each page is a full-sized page with standard-sized text

NOTE: Emails are scanned for content and delivered to the inmate, usually within 24 hours. If desired you can provide funds for the inmate to handwrite back to you and it will be scanned and sent to you via your email address, typically within 24 hours.

Click here to see if your jail/prison offers email services. If so, click here to open and fund an account.

VIDEO VISITS

Reservations are $20 for 20 minutes.  Securus Video Visitation is not charged on a per-minute basis.  The way to schedule a video visit is dependent on each jail/prison’s video visit guidelines.

Benefits

 No need to travel to the facility - eliminate the cost of gas, food, hotel stays, and excessive time off of work

No need to wait in lines waiting for a visitation time

 No need to leave your possessions in the car

Convenient, scheduled visitations - receive email updates and reminders

You must open a Securus Online account to participate in video visits. Opening the account requires your name, address and government-issued photo ID.

 Once approved by the correctional facility, you can begin scheduling your Securus Video Visitation sessions.

 

What you need to use Securus Video Visitation:

 Securus Online account with Securus Video Visitation enabled

 Computer with Internet, sound, and a web camera

Valid email address

 Credit or debit card

Click here to learn more about video visits.

Click here to see if your jail/prison offers video visits through Securustech.

Click here to open an account.

Can I Communicate by Email with an Inmate?

Passaic County Jail allows Secure Messaging using a third-party service call Access Corrections.

They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.

Register/Log in here.

After Registering/Logging In:

1.     You choose Passaic County Jail.
2.    You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3.    You add a credit or debit card.
4.    You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5.    You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6.    Passaic County Jail charges a fee for each message sent or received.

Important Things to Know

 - Access Corrections has an iphone app and an android app for using their services.
 - ALL of your correspondence will be monitored by the jail. 
 - Do NOT write anything you wouldn’t want repeated in court.
 - Rates vary and are always subject to change.
 - Inmates can write you back ONLY if you select that option.
 - You CAN send photos up to 32MB in file size. Subject to change.
 - You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
 - You may NOT type or send emoticons.
 - You may NOT copy and paste text. Type directly.
 - You may NOT type profanities, violence or characters not approved. 
 - The ONLY allowed characters are: 1234567890=qwertyuiop[]asdfghjkl;''zxcvbnm,./~!@#$%^&*()_+QWERTYUIOP|ASDFGHJKL:ZXCVBNM<>?áéíóúüñ¿¡ 
 - Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
 - You may NOT transfer credits to another email.

Phone: 866-345-1884

Email:  customerservice@accesscorrections.com
FAQ
Contact Page
iphone app
Android app

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Passaic County Jail at 973-881-4620 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

Remember that every phone call is recorded. Anything you and your inmate discuss can be listened to and could end up as evidence in the case. The best thing to do is not talk about the case on the phone.

Click here to view the jail website for additional information. 

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