Cortland County Correctional Facility

To search for an inmate in the Cortland County Correctional Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 607-756-4275 for the information you are looking for. You can also look up an offender's Criminal Court Case online for Cortland County Court or any other county court in New York. This information includes future court appearances.

Cortland County Correctional Facility Inmate Search

The Cortland County Correctional Facility maintains an average of 90 offenders in custody on any given day. The Cortland County Correctional Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Cortland County law enforcement agencies arrest and detain approximately 1,800 offenders.

How Do You Visit an Inmate in the Cortland County Correctional Facility? What is the Schedule?

Cortland County Correctional Facility ON-SITE VISITATION SCHEDULE

54 Greenbush Street
Cortland, NY 13045
607-756-4275

• Visits are 30 minutes.
• You must be on the inmate's visitor list.
• The actual visitation times may depend on the inmate and their housing location. Call 607-756-4275 and get your inmate's times and make an appointment to visit.
• Inmates are allowed one visit per week.
• A maximum of 2 guests are allowed per inmate.
• Visitors must have a government issued photo ID.
• Dress professionally with non-revealing clothing.

ON SITE VISITATION SCHEDULE - ALWAYS CALL 607-756-4275 TO CONFIRM VISITATION SCHEDULE!

A BLOCK

Monday 9am-10am & Thursday 6:45pm-7:45pm

B BLOCK

Tuesday 9am-10am & Friday 6:45pm-7:45pm

C BLOCK

Wednesday 9am-10am & Saturday 6:45pm-7:45pm

D BLOCK

Monday 6:45pm-7:45pm & Friday 9am-10am

E BLOCK

(Only if off Admissions)

Tuesday 10:20am-11:20am & Friday 5:30pm-6:30pm

SECTIONS

Tuesday 6:45pm-7:45pm & Saturday 9am-10am

DORM 1

(Beds: 2, 4, 6, 8, 10, 12, 14, 16, 18, 20)

Wednesday 6:45pm-7:45pm & Sunday 9am-10am

DORM 2

(Beds: 1, 3, 5, 22, 24, 26, 28, 30, 32, 34)

Thursday 9am-10am & Sunday 6:45pm-7:45pm

DORM 3

(Beds: 7, 9, 11, 13, 15, 17, 19, 21, 23, 25, 27, 29)

Tuesday 5:30pm-6:30pm & Friday 10:20am-11:20am
 

Cortland County Correctional Facility uses Viapath / GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:
1.  Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Cortland County Correctional Facility
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Cortland County Correctional Facility.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Cortland County Correctional Facility?

To visit an inmate in Cortland County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Cortland County remote video inmate visitation can be done using the services of Viapath / GettingOut. 



There are three ways to remotely visit your inmate in Cortland County Correctional Facility:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the Viapath / GettingOut apps.

To remotely visit an inmate in Cortland County follow these steps:
1.  Start by confirming that Cortland County Correctional Facility's Video Visitation is working correctly by looking up Cortland County here.
2.  The next step is to create an account here for Viapath / GettingOut.
3. Then add funds to your account.
4. Last, select Cortland County Correctional Facility, and then the inmate you wish to communicate with.

Other Cortland County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Cortland County Correctional Facility Visitation Services you can call them at 866-516-0115.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Cortland County, can be found on our Visit Inmate Page.

Cortland County Correctional Facility Phone: 607-756-4275

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cortland County Correctional Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-756-4275 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Cortland County Correctional Facility?

Cortland County Correctional Facility uses Viapath/ GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:
1.  Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with Viapath/GettingOut
1.  Register an account.
2. Select Cortland County Correctional Facility
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Cortland County Correctional Facility.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The Viapath/GettingOut App is available on Google Play and Apple Store.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cortland County Correctional Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-756-4275 for further assistance.

How Do You Deposit Money for an Inmate in the Cortland County Correctional Facility?

There are multiple ways to add money to an inmate's account at Cortland County Correctional Facility, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.

Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Ask the Cortland County Correctional Facility whether it accepts cash deposits in person, and where.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Cortland County

To send commissary money to an inmate in Cortland County Correctional Facility follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select New York, then select Cortland County Correctional Facility, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Cortland County Correctional Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cortland County Correctional Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-756-4275 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Cortland County Correctional Facility?

How Do You Communicate with an Inmate in the Cortland County Correctional Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Cortland County Correctional Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Cortland County Correctional Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cortland County Correctional Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-756-4275 for further assistance.

How do I Mail an Inmate in the Cortland County Correctional Facility, and what can I send them?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cortland County Correctional Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-756-4275 for further assistance.

Can I purchase Commissary Online for an Inmate in the Cortland County Correctional Facility, and what can I purchase?

Cortland County Correctional Facility contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.

Access Securepak's catalog groups items into categories such as:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select New York.
3. Select Cortland County Correctional Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Cortland County Correctional Facility staff. They will not honor reports of discrepancies from inmate's families or friends. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Cortland County

To send commissary money to an inmate in Cortland County Correctional Facility follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select New York, then select Cortland County Correctional Facility, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Cortland County Correctional Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cortland County Correctional Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-756-4275 for further assistance.

How Can I Communicate with an Inmate in the Cortland County Correctional Facility using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Cortland County Correctional Facility contracts with Viapath/GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Cortland County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
Call   866-516-0115

How to Communicate with an Cortland County Correctional Facility Inmate by Mail and by Email

To mail or email an inmate in Cortland County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Cortland County Correctional Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Cortland County Correctional Facility has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with Viapath/GTL/GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Cortland County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Cortland County inmate photos and videos.

Customer Service Questions
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Cortland County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cortland County Correctional Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-756-4275 for further assistance.

Do Inmates in the Cortland County Correctional Facility have Access to Tablets or Computers?

Cortland County Correctional Facility allows inmates access to tablets to use for the services provided by Viapath / gettingout.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Cortland County Correctional Facility, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Cortland County Correctional Facility.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Cortland County Correctional Facility Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Cortland County Correctional Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to Viapath/GettingOut/GTL

2.  Purchase the services you want for your Cortland County Correctional Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cortland County Correctional Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-756-4275 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Cortland County?