Erie County Jail - Holding Center

To search for an inmate in the Erie County Jail - Holding Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 716-858-7638 for the information you are looking for. You can also look up an offender's Criminal Court Case online for Erie County Court or any other county court in New York. This information includes future court appearances.

Erie County Jail - Holding Center Inmate Search

The Erie County Jail - Holding Center maintains an average of 638 offenders in custody on any given day. The Erie County Jail - Holding Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Erie County law enforcement agencies arrest and detain approximately 31,720 offenders.

How Do You Visit an Inmate in the Erie County Jail - Holding Center? What is the Schedule?

Erie County Jail - Holding Center Inmate Visitation Schedule, Registration & Guidelines

40 Delaware Ave
Buffalo, NY 14202
716-858-7638

• If planning a video visit, you must first register and schedule with IC Solutions.
  
• All visits are one hour long.
• Acceptable forms of identification include: State Driver's License, State Non-Driver's License, Military Identification Card, Valid Passport or Passport Card, Social Services Card with Picture.
• Any person under the age of 18 must be accompanied by a parent or legal guardian to visit an inmate in the facility.
• Only one child and one adult will be allowed to visit an inmate at any one time.
• If you bring a child you will need to bring their ID.  This is: The child's birth certificate (original or certified copy), Adoption papers (original or certified copy), Guardianship papers (original or certified copy), Student identification card issued by a recognized school district, Student bus pass, New York State Learner's permit.
• For in-person visits, signups start 30-60 minutes before the time you wish to visit. (see schedule below).

Erie County Jail - Holding Center uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
•    Be logged in or checked in before the scheduled start time.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Erie County Jail - Holding Center can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Erie County Jail - Holding Center uses IC Solutions for their Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
•    Be logged in or checked in before the scheduled start time.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Erie County Jail - Holding Center can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Jail - Holding Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-858-7638 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Erie County Jail - Holding Center?

Erie County Jail - Holding Center uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
•    Be logged in or checked in before the scheduled start time.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Erie County Jail - Holding Center can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Jail - Holding Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-858-7638 for further assistance.

How Do You Deposit Money for an Inmate in the Erie County Jail - Holding Center?

There are multiple ways to add money to an inmate's account at Erie County Jail - Holding Center, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.

Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Ask the Erie County Jail - Holding Center whether it accepts cash deposits in person, and where.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Erie County

To send commissary money to an inmate in Erie County Jail - Holding Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select New York, then select Erie County Jail - Holding Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Erie County Jail - Holding Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Jail - Holding Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-858-7638 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Erie County Jail - Holding Center?

How Do Inmates in Erie County Jail - Holding Center Make Phone Calls?

To receive phone calls from inmates in Erie County, or to assist them in making phone calls to other people, follow these steps:

• Erie County Jail - Holding Center uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Families and friends of Erie County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Erie County.
• Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Erie County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Jail - Holding Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-858-7638 for further assistance.

How do I Mail an Inmate in the Erie County Jail - Holding Center, and what can I send them?

Erie County Jail - Holding Center Inmate Mail Guidelines

Postcards
Ask the Erie County Jail - Holding Center whether it accepts postcards, and what size and type, before mailing one. Always include your name and return address.

Envelopes
The Erie County Jail - Holding Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate's name and ICN # (on the inmate's bracelet)
Erie County Holding Center
40 Delaware Avenue
Buffalo, New York 14202

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate's name and ICN # (on the inmate's bracelet)
Erie County Holding Center
40 Delaware Avenue
Buffalo, New York 14202

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Ask the Erie County Jail - Holding Center whether books can be mailed in, and whether they must come straight from a publisher or retailer such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Erie County Jail - Holding Center standards will be disposed of. 
Ask the Erie County Jail - Holding Center whether hardcover books are accepted.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate's name and ICN # (on the inmate's bracelet)
Erie County Holding Center
40 Delaware Avenue
Buffalo, New York 14202

Erie County Jail - Holding Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Erie County Jail - Holding Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Erie County Jail - Holding Center:
Inmate's Full Name & Inmate's name and ICN # (on the inmate's bracelet)
Erie County Holding Center
40 Delaware Avenue
Buffalo, New York 14202

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Jail - Holding Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-858-7638 for further assistance.

Can I purchase Commissary Online for an Inmate in the Erie County Jail - Holding Center, and what can I purchase?

Erie County Jail - Holding Center contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.

Access Securepak's catalog groups items into categories such as:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select New York.
3. Select Erie County Jail - Holding Center.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Erie County Jail - Holding Center staff. They will not honor reports of discrepancies from inmate's families or friends. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Erie County

To send commissary money to an inmate in Erie County Jail - Holding Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select New York, then select Erie County Jail - Holding Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Erie County Jail - Holding Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Jail - Holding Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-858-7638 for further assistance.

How Can I Communicate with an Inmate in the Erie County Jail - Holding Center using an Online Messaging Service?

Erie County Jail - Holding Center allows Secure Messaging using a third-party service call Access Corrections.

They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.

Register/Log in here.

After Registering/Logging In:

1.     You choose Erie County Jail - Holding Center.
2.    You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3.    You add a credit or debit card.
4.    You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5.    You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6.    Erie County Jail - Holding Center charges a fee for each message sent or received.

Important Things to Know

 - Access Corrections has an iphone app and an android app for using their services.
 - ALL of your correspondence will be monitored by the jail. 
 - Do NOT write anything you wouldn’t want repeated in court.
 - Rates vary and are always subject to change.
 - Inmates can write you back ONLY if you select that option.
 - You CAN send photos up to 32MB in file size. Subject to change.
 - You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
 - You may NOT type or send emoticons.
 - You may NOT copy and paste text. Type directly.
 - You may NOT type profanities, violence or characters not approved. 
 - Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
 - You may NOT transfer credits to another email.

Phone: 866-345-1884

Email:  customerservice@accesscorrections.com
FAQ
Contact Page
iphone app
Android app

How Do Inmates in Erie County Jail - Holding Center Make Phone Calls?

To receive phone calls from inmates in Erie County, or to assist them in making phone calls to other people, follow these steps:

• Erie County Jail - Holding Center uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Families and friends of Erie County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Erie County.
• Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Erie County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Jail - Holding Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-858-7638 for further assistance.

Do Inmates in the Erie County Jail - Holding Center have Access to Tablets or Computers?

Ask Erie County Jail - Holding Center whether IC Solutions tablet rentals are available to inmates there.

  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription.
• IC Solutions shows the subscription price, billing dates and any fees before you pay.
• Ask IC Solutions how soon your inmate will get the tablet after you pay.

Ask Erie County Jail - Holding Center whether IC Solutions tablet rentals are available to inmates there.

  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription.
• IC Solutions shows the subscription price, billing dates and any fees before you pay.
• Ask IC Solutions how soon your inmate will get the tablet after you pay.

For more information about IC Solutions and their tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Jail - Holding Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-858-7638 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Erie County?