Erie County Jail - Holding Center, NY Inmate Tablets

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Erie County Jail - Holding Center

Address:
40 Delaware Ave
Buffalo, NY 14202
Phone:
716-858-7638

Erie County Jail - Holding Center Inmate Tablets for Visitation, Messaging, Entertainment & More

Erie County Jail - Holding Center may now offer IC Solutions Tablet Rentals to their inmates.

IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
eMessaging - Communicate via a text based message or picture. Fee based system.
Education - Free educational platform and course catalog that provides thousands of educational resources.
Self Help -Inmates have daily access to mental health and addiction recovery programming.
Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
Law Library - Legal research with up-to-date case information.
eBooks - Thousands of available titles.
Religion - Religious resources for spiritual guidance.
Games - Inmates can play their favorite games. Available through monthly subscriptions
Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

Register here. It is recommended you use Chrome or Firefox.
Pay for the subscription.
You get charged the 1st of each month.
You get charged a full month even if it's only used for a partial month.
No activation or early termination fees.
Your inmate will recieve their tablet in 3-5 business days, after you pay.

Does Erie County Jail - Holding Center have tablets for the inmates to use?

You can find information about the Erie County Jail - Holding Center’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 716-858-7638 to confirm.

What can the inmates use the tablets for?

Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.

Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.

Are the jail’s tablets connected to the internet?

No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.

How much do the tablets cost to use?

For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.

If inmates are supposedly being punished, why do they get access to tablets?

That’s the question a lot of people ask and don’t fully understand.

The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them.

Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved.

Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.

What companies have tablets for jail and inmate use?

CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications

What if an inmate breaks a tablet, do they have to pay for it?

Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.

Erie County Jail - Holding Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Erie County Jail - Holding Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Erie County Jail - Holding Center:
Inmate's Full Name & Inmate's name and ICN # (on the inmate's bracelet)
Erie County Holding Center
40 Delaware Avenue
Buffalo, New York 14202

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

Erie County Jail - Holding Center may now offer IC Solutions Tablet Rentals to their inmates.

IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
eMessaging - Communicate via a text based message or picture. Fee based system.
Education - Free educational platform and course catalog that provides thousands of educational resources.
Self Help -Inmates have daily access to mental health and addiction recovery programming.
Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
Law Library - Legal research with up-to-date case information.
eBooks - Thousands of available titles.
Religion - Religious resources for spiritual guidance.
Games - Inmates can play their favorite games. Available through monthly subscriptions
Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

Register here. It is recommended you use Chrome or Firefox.
Pay for the subscription.
You get charged the 1st of each month.
You get charged a full month even if it's only used for a partial month.
No activation or early termination fees.
Your inmate will recieve their tablet in 3-5 business days, after you pay.

For more information about IC Solutions and theiur tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.

How to Send a Carepack Commissary Package Directly to an Inmate in Erie County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Erie County Jail - Holding Center follow these steps:

Select New York, then select Erie County Jail - Holding Center, and then select the 'Send a Package Order' option.
Register and create an account with Access Securepak, for Erie County.
Choose the inmate and the products you want shipped to them, and input your payment method.
NOTE: There may be a limit on how much product you can send your inmate in Erie County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Erie County Jail - Holding Center check out our Commissary Instructions Page for Erie County.

How to Send Money to an Inmate in Erie County

To send commissary money to an inmate in Erie County Jail - Holding Center follow these steps:

Register with Access Corrections by creating an account.
Select New York, then select Erie County Jail - Holding Center, and then the inmate you want to send money to.
Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Erie County Jail - Holding Center.

How to Send a Secure Email Message to an Inmate in Erie County

To send a secure email message to an inmate in Erie County Jail - Holding Center follow these steps:

Register with Access Corrections by creating an account.
Select New York, then select Erie County Jail - Holding Center, and then the inmate you want to send your message to.
Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Erie County Jail - Holding Center check out our Secure Messaging Guide for Erie County.

How Do Inmates in Erie County Jail - Holding Center Make Phone Calls?

To receive phone calls from inmates in Erie County, or to assist them in making phone calls to other people, follow these steps:

Erie County Jail - Holding Center uses the services of IC Solutions.
Register with them online or call them at 888-506-8407.
Agents are available 24 hours a day, and speak both English & Spanish.
Services for Erie County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Erie County.
Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Erie County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to visit an inmate in Erie County New York using Video Visitation or visiting an inmate at the jail

To visit an inmate in Erie County follow these steps:

In addition to visiting inmates at the jail, Erie County Jail - Holding Center uses a video visitation service called IC Solutions.
In order to visit with your inmate online or at the Erie County Jail Video Kiosk, you must first register with IC Solutions.
Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Erie County Jail - Holding Center.
Then select your Erie County Inmate.
Then fund your account using either a Visa, Mastercard credit or debit card.
Lastly, schedule a visit.
The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Erie County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.