Herkimer County Correctional Facility Inmate Visitation

Herkimer County Correctional Facility

Address:
320 North Main Street
Suite 2900
Herkimer, NY 13350-1949

Phone:

(315) 867-1252

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Herkimer County Correctional Facility with GettingOut are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Herkimer County Correctional Facility may allow you an extended visitation. Call (315) 867-1252 to ask for special consideration.
* Call (315) 867-1252 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

Visitation - 'At Jail' and Remote Video Visits

Herkimer County Correctional Facility uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Herkimer County Correctional Facility
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Herkimer County Correctional Facility.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Herkimer County Correctional Facility with GettingOut are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Herkimer County Correctional Facility may allow you an extended visitation. Call (315) 867-1252 to ask for special consideration.
* Call (315) 867-1252 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

Visiting Hours in Herkimer County Correctional Facility

The actual visiting hours vary depending on the following factors:

The day of the week.

Where the inmate is housed.

The inmate's sex.

Whether or not it is a Holiday.

Each inmate is allowed one or two visits, ranging from 15 minutes to one hour in length each week. Inmates with special privileges are allowed additional visits.

If you are visiting from another state or traveling a great distance, Herkimer County Correctional Facility may allow you an extended visitation. Call (315) 867-1252 to ask for special consideration.

Call (315) 867-1252 or click here to view normal visiting hours and procedures for scheduling a visit.

Visitation Approval for Herkimer County Correctional Facility

Herkimer County Correctional Facility requires all visitors to fill out an application prior to your visiting an inmate.

  • Carefully fill out the application. Incomplete paperwork is cause for denial.
  • Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on the background check – which if lied about on the application, will cause visits to be denied.
  • GettingOut requires detailed verification before allowing you to use their services.

At Home Video Visitation

Video visits allow your visit to take place in the privacy of your own home. Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along. Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.

Herkimer County Correctional Facility uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Find your Inmate's Facility here.
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **Note** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Herkimer County Correctional Facility.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Who can Visit an Inmate at Herkimer County Correctional Facility

Who can Visit and Inmate at the Herkimer County Correctional Facility?

  • Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in Herkimer County Correctional Facility.
  • Visitation applicants in in Herkimer County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.
  • Children under age 18 must be accompanied by the parent or legal guardian.
  • Call (315) 867-1252 to ask specific questions about this policy or click here for any updates to this policy.
  • It is likely that the Herkimer County Correctional Facility will deny visitation to anyone with a past felony conviction regardless of probation/parole status. Call (315) 867-1252 prior to arriving for the specific jail guideline regarding your legal status.
  • If you are a co-defendant with the inmate in a pending case, your visit will be denied.
  • If you and the inmate are under a court order to have no contact with each other, your visit will be denied.
  • The Herkimer County Correctional Facility reserves the right to deny any person the right to enter the jail it chooses and for any reason.

NOTE: GettingOut, the Herkimer County Correctional Facility visitation service, will need to verify that you say who you claim to be prior to giving you permission to use their services online or at the jail lobby kiosk. This will require uploading your driver's license or other state issued ID.

Herkimer County Correctional Facility Visitation Dress Code

The Herkimer County Correctional Facility staff will turn anyone away who is not dressed appropriately for a visit.

  • Remote Visits are monitored by the jail.
  • If you are dressed inappropriately your visit will be shut off.
  • The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

General Clothing Do's & Don'ts for Remote Visitation
* Wear clothes that are not revealing.
* Don't wear see-through material.
* Have all undergarments covered (males and females) and avoid a lot of cleavage.
* Shorts and skirts should reach mid-thigh.
* Sleeves should be at least half-way to your elbow.
* The following types of clothing are also prohibited:
* Clothing promoting gang affiliation.
* Anything displaying drugs, weapons or profanity.
* Clothing depicting anything obscene.

Visitation Tips and Guidelines

All Herkimer County Correctional Facility visits are conducted in person behind plexi-glass or on a televised screen from another location using Remote Video Visitation.

  • If the visit takes place at Herkimer County Correctional Facility, all children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.
  • Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).
  • Children must be monitored at all times or jail staff will end the visit early.

How Do You Communicate with an Inmate in the Herkimer County Correctional Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Herkimer County Correctional Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Herkimer County Correctional Facility Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Bail out an Inmate in Herkimer County

To Bail out or Post Bond for an Inmate in Herkimer County Correctional Facility follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Herkimer County Correctional Facility, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Herkimer County Correctional Facility uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Herkimer County Correctional Facility using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Herkimer County Correctional Facility may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Herkimer County Correctional Facility inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Herkimer County Correctional Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Herkimer County Correctional Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Herkimer County Correctional Facility Inmate by Mail and by Email

To mail or email an inmate in Herkimer County follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
320 North Main Street
Suite 2900
Herkimer, NY 13350-1949

  • All mail sent to an inmate at the Herkimer County Correctional Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Herkimer County Correctional Facility has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Herkimer County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Herkimer County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Herkimer County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Herkimer County Correctional Facility?

To visit an inmate in Herkimer County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Herkimer County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Herkimer County Correctional Facility:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Herkimer County follow these steps:
1.  Start by confirming that Herkimer County Correctional Facility's Video Visitation is working correctly by looking up Herkimer County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Herkimer County Correctional Facility, and then the inmate you wish to communicate with.

Other Herkimer County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Herkimer County Correctional Facility Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Herkimer County, can be found on our Visit Inmate Page.

Herkimer County Correctional Facility Phone: (315) 867-1252


 

How to Send a Secure Email Message to an Inmate in Herkimer County

To send a secure email message to an inmate in Herkimer County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Herkimer County Correctional Facility, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Herkimer County Correctional Facility check out our Secure Messaging Guide for Herkimer County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Herkimer County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Herkimer County Correctional Facility follow these steps:

  • Select New York, then select Herkimer County Correctional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Herkimer County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Herkimer County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Herkimer County Correctional Facility check out our Commissary Instructions Page for Herkimer County.


 

How to Send Money to an Inmate in Herkimer County

To send commissary money to an inmate in Herkimer County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Herkimer County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Herkimer County Correctional Facility.