Niagara County Correctional Facility Remote Inmate Video Visits

Niagara County Correctional Facility

Address:
5526 Niagara Street Ext
Lockport, NY 14095

Phone:

716-438-3446

Niagara County Correctional Facility - Remote Video Visitation with your Inmate

Niagara County Correctional Facility uses Securus Video Connect for Remote Inmate Video Visitation. 



Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Niagara County Correctional Facility inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Niagara County Correctional Facility Pricing.
Securus Contact Information.
iphone app
Android app

Niagara County Correctional Facility ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

5526 Niagara Street Ext
Lockport, NY 14095
716-438-3446

  • First, you need to register and then schedule a visit with Securus.
  • On-site Visits are free
  • A visit is for one hour.
  • A maximum of 2 guests are allowed per an On-site video session.
  • All visits must be made at least 48 hours in advance.
  • YOU MUST ARRIVE 15 MINUTES BEFORE VISIT
  • Maximum two visits per week
DAY TIME
SUNDAY NO VISITS
MONDAY NO VISITS
TUESDAY 7:30 AM - 8:30 AM
8:45 AM - 9:45 AM
10:00 AM - 11:00 AM
11:45 AM - 12:45 PM
1:00 PM - 2:00 PM
WEDNESDAY 7:30 AM - 8:30 AM
8:45 AM - 9:45 AM
10:00 AM - 11:00 AM
11:45 AM - 12:45 PM
1:00 PM - 2:00 PM
THURSDAY 7:30 AM - 8:30 AM
8:45 AM - 9:45 AM
10:00 AM - 11:00 AM
11:45 AM - 12:45 PM
1:00 PM - 2:00 PM
FRIDAY NO VISITS
SATURDAY NO VISITS

Niagara County Correctional Facility REMOTE (at home) VIDEO VISITATION SCHEDULE

Register and schedule your visit with Securus.

  • Remote Visits cost $5.00 for a 25 minute visit, and $11.00 for a 55 minute visit.
  • All visits must be scheduled at least 48 hours in advance.
DAY TIME
SUNDAY 8:00 AM - 2:00 PM
3:00 PM - 10:00 PM
MONDAY 8:00 AM - 2:00 PM
3:00 PM - 10:00 PM
TUESDAY 8:00 AM - 2:00 PM
3:00 PM - 10:00 PM
WEDNESDAY 8:00 AM - 2:00 PM
3:00 PM - 10:00 PM
THURSDAY 8:00 AM - 2:00 PM
3:00 PM - 10:00 PM
FRIDAY 8:00 AM - 2:00 PM
3:00 PM - 10:00 PM
SATURDAY 8:00 AM - 2:00 PM
3:00 PM - 10:00 PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Niagara County Correctional Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Niagara County Correctional Facility Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Niagara County Correctional Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Niagara County Correctional Facility:
Inmate's First and Last Name
Niagara County Correctional Facility
5526 Niagara Street Ext
Lockport, NY 14095


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How Do You Communicate with an Inmate in the Niagara County Correctional Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Niagara County Correctional Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Niagara County Correctional Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

Paying an Inmate's Bond Online in Niagara County

Niagara County Correctional Facility uses a service called allpaid (also known as GovPay Now) for paying an inmate's Bail Bond online for an inmate.

Register with them online or call them at 877-392-2455 for assistance.

For full information on paying an inmate's bond and getting them released after they have been arrested in Niagara County, check out our 
Inmate Bail Page.


Depositing Commissary Money Online for an Inmate in Niagara County Correctional Facility

If you want to deposit money online for an inmate in Niagara County you may also be able to use allpaid.

Register with them online or call them at 888-604-7888 for depositing inmate commissary money assistance 24 hours a day.
For full information about depositing money for an inmate, deposit limits and helpful instructions, visit our Send Money to an Inmate page for Niagara County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Niagara County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Niagara County Correctional Facility follow these steps:

  • Select New York, then select Niagara County Correctional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Niagara County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Niagara County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Niagara County Correctional Facility check out our Commissary Instructions Page for Niagara County.


 

How to Send Money to an Inmate in Niagara County

To send commissary money to an inmate in Niagara County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Niagara County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Niagara County Correctional Facility.


 

How to Schedule and Visit an Inmate in Niagara County Correctional Facility

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Niagara County Correctional Facility, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Niagara County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

Photos of this facility
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