Orange County Correctional Facility Inmate Phone & Email

Orange County Correctional Facility Inmate Phone Use

The information below provides complete instructions regarding Orange County Correctional Facility:

  • Inmate Phone Policy,
  • How the Facility Phone System Works,
  • Emailing (secure messaging) System
  • Purchasing Prepaid Phone Time Online,
  • Purchasing Prepaid Phone Time Over the Phone, and
  • Purchasing Prepaid Phone Cards Through Commissary

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

How Does An Inmate Make A Phone Call From Orange County Correctional Facility?

This jail contracts with Global Tel Link to allow inmates to make phone calls.

Global Tel* Link

Global Tel* Link provides prepaid accounts, which give you the opportunity to accept calls from inmates on any phone that you attach to the account. Before you can accept the first call, you must open an account using the following steps.

To Open a My Account

Click here to register for an account.

Read and agree to the company’s terms of service.

Fill in required information including a valid email address.

Add the jail/prison to your account with the following steps.

Select a state from the drop down menu.

Click on the desired facility and hit next.  (You cannot complete your registration until this is done).

Hit the submit button. An activation email will be sent to the email you provided.

Go to email and click on activation link. You will be taken to the site again. Log in from there.

Click the sign up button and then add the phone number you wish to have associated with the account. This is the phone number that will receive calls from the inmate.

Choose whether to associate the address used for registration or a different address and input that address.

Choose which facility you wish the above entered phone number to be attached to. The next page will show you the phone number and facility that go together. You can repeat these steps to add additional phone numbers or facilities as needed.

To Add Funds

Click here to log in.

Click on the blue “Make a payment” link.

Select the phone number and facility from the drop down menu that you wish the money to be applied to.

Click add card and enter debit or credit card information-then press the close button. There is a $25 minimum deposit each time you fund the account. A service fee of $6.95 is deducted from each deposit you make.

On the page where you add your card information, you will be given the opportunity to sign up for automatic funding. If you choose this option, whenever your balance gets below $7.00 your credit/debit card will automatically be billed $25 or $50 depending on the amount you chose at sign-up. If you don’t wish to choose this option, simply add your credit card for a onetime payment at the top half of the page.

OFFENDER PHONE ACCOUNT

This is an account that you can fund for a specific inmate. Once it is funded, the inmate can use it to call anyone on the approved phone list, instead of being limited to one phone on the account. If you fund an Offender Phone Account, the inmate then owns the funding and you cannot retrieve it or limit his calls to any specific phone.

Click here to log in.

Choose “Offender Phone Account” on left side of page.

Choose the inmate from your offender list for whom you wish to fund an Offender Phone Account.

Only those housed at facilities that allow offender phone accounts to be funded through family and friends will appear on this list.

If no names appear, the facility does not allow family/friend Offender Phone Accounts. You can still set up a My Phone Account and have the inmate call you on a specified phone.

Input credit/debit card information and amount. There is a $25 minimum deposit required. A $7.95 service fee is deducted from each deposit you make.

Check information and amount and if correct, click submit. The funds will be available to the offender within minutes of your deposit going through.

Click here to view the Global Tel Link/Connect Network contact information.

Can I Communicate By Email With An Inmate?

Inmates at this jail do not have access to an email program. The policy can change at any time in the future.

Call 845-291-4166 or click here to see if email services are currently being offered at this jail and if so, how to sign up you and your inmate.

Important Tips About Jail Phone Calls

Inmates at this jail have access to phones most hours of the day.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

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