The Cumberland County Detention Center is a 1000 bed jail in the city of Fayetteville, Cumberland County, North Carolina.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 910-672-5630, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
Phone: 910-672-5630
Physical Address:
204 Gillespie Street
Fayetteville, NC 28301
Mailing Address (personal mail):
Inmate's Full Name & ID #
Cumberland County Detention Center, NC
P.O. Box 247
Phoenix, MD 21131
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & ID #
Cumberland County Detention Center
204 Gillespie Street
Fayetteville, NC 28301
Other Jails and Prisons
To search for an inmate in the Cumberland County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 910-672-5630 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Cumberland County.
Cumberland County Detention Center Inmate Search
The Cumberland County Detention Center maintains an average of 1000 offenders in custody on any given day. The Cumberland County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Cumberland County law enforcement agencies arrest and detain approximately 20,360 offenders.
⇓ Learn more ⇓ Show lessINTERESTING FACTS This facility has machines that dispense naloxone administration kits, free to all. Each kit is a small box with two nasal spray devices that administer naloxone, which can restore normal breathing within two to three minutes if it slowed or stopped due to an opioid overdose.
VISIT YOUR LOVED ONE
Providing emotional support for someone who is incarcerated at the Cumberland County Jail is critical to their well-being. Even short visits via remote visitation can be critical for them in getting through the ordeal of being incarcerated. They may have medical needs to inform you of, or they may have complaints about the way they are being treated by the Cumberland County Detention Center staff.
Remote Visitation, in the comfort of your own home is available for most facilities. Visitation hours may be dependent upon the sex of the person and, also dependent upon the section of the facility in which they are housed.
See information below for how to register for an account for remote video visitation.
You must submit a picture and government photo ID for facility approval prior to visiting someone in our facility.
If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.
Deposit money online with a debit or credit card by registering with an account. See details below in the Commissary section below.
PHONE CALLS AND TABLETS
Money to friends and loved ones may also be used for them to have time for phone calls or time on a tablet for entertainment or educational purposes to better themselves during this time. Also, it may be used for sending texts or emails. See the sections below for details.
Please include the inmates name, ID number, dorm number and cell or bed number if possible, when sending mail.
Inmates do NOT have the right to send mail to one another!
DO NOT SEND lewd photos. All mail will be inspected by authorities and contraband seized.
Books or magazines may be sent if only from a publisher such as direct mailed from Amazon.
See section below for more details on sending mail.
To find out if someone you know has been recently arrested and booked into the Cumberland County Detention Center, call the jail’s booking line at 910-672-5630.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Cumberland County Detention Center Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Cumberland County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Cumberland County and other North Carolina and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Cumberland County Detention Center will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
Call 910-672-5630 to find out the exact bond (plus other fees) amount, or look it up online by looking up the information on the Cumberland County inmate locator.
Because Cumberland County and North Carolina can change their bail bond procedures, it is always best to call either the Cumberland County Detention Center at 910-672-5630, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Cumberland County Detention Center or the Cumberland County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Cumberland County Detention Center? What is the Schedule?
Schedule Video Visits online with gettingout
DAY | TIME |
SUNDAY | 10:00am to 12:00pm 1:00pm to 4:30pm 6:30pm to 8:30pm |
MONDAY | 8:30am to 11:30am 1:00pm to 4:30pm 6:30pm to 9:45pm |
TUESDAY | 8:30am to 11:30am 1:00pm to 4:30pm 6:30pm to 9:45pm |
WEDNESDAY | 8:30am to 11:30am 1:00pm to 4:30pm 6:30pm to 9:45pm |
THURSDAY | 8:30am to 11:30am 1:00pm to 4:30pm 6:30pm to 9:45pm |
FRIDAY | 8:30am to 11:30am 1:00pm to 4:30pm 6:30pm to 9:45pm |
SATURDAY | 10:00am to 12:00pm 1:00pm to 4:30pm 6:30pm to 8:30pm |
DAY | TIME |
SUNDAY | 8:30am to 9:45pm |
MONDAY | 8:30am to 9:45pm |
TUESDAY | 8:30am to 9:45pm |
WEDNESDAY | 8:30am to 9:45pm |
THURSDAY | 8:30am to 9:45pm |
FRIDAY | 8:30am to 9:45pm |
SATURDAY | 8:30am to 9:45pm |
Next Steps:
For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required.
All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or
7AM – 4PM MST Saturday – Sunday
Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.
Follow these instructions to schedule and then visit an inmate using GTL.
For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Cumberland County Detention Center, check out our Visit Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Cumberland County Detention Center?
Schedule Video Visits online with gettingout
DAY | TIME |
SUNDAY | 10:00am to 12:00pm 1:00pm to 4:30pm 6:30pm to 8:30pm |
MONDAY | 8:30am to 11:30am 1:00pm to 4:30pm 6:30pm to 9:45pm |
TUESDAY | 8:30am to 11:30am 1:00pm to 4:30pm 6:30pm to 9:45pm |
WEDNESDAY | 8:30am to 11:30am 1:00pm to 4:30pm 6:30pm to 9:45pm |
THURSDAY | 8:30am to 11:30am 1:00pm to 4:30pm 6:30pm to 9:45pm |
FRIDAY | 8:30am to 11:30am 1:00pm to 4:30pm 6:30pm to 9:45pm |
SATURDAY | 10:00am to 12:00pm 1:00pm to 4:30pm 6:30pm to 8:30pm |
DAY | TIME |
SUNDAY | 8:30am to 9:45pm |
MONDAY | 8:30am to 9:45pm |
TUESDAY | 8:30am to 9:45pm |
WEDNESDAY | 8:30am to 9:45pm |
THURSDAY | 8:30am to 9:45pm |
FRIDAY | 8:30am to 9:45pm |
SATURDAY | 8:30am to 9:45pm |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Cumberland County Detention Center?
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Cumberland County Detention Center uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Cumberland County Detention Center inmate's account for communication services, check out our Send Money page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Cumberland County Detention Center?
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Cumberland County Detention Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Cumberland County Detention Center, and what can I send them?
Postcards
The Cumberland County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Cumberland County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID #
Cumberland County Detention Center, NC
P.O. Box 247
Phoenix, MD 21131
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & ID #
Cumberland County Detention Center
204 Gillespie Street
Fayetteville, NC 28301
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Cumberland County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Cumberland County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & ID #
Cumberland County Detention Center
204 Gillespie Street
Fayetteville, NC 28301
TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.
Here’s how it works for Cumberland County Detention Center:
1. All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Cumberland County Detention Center North Carolina (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2. If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3. An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4. All digital files are then forwarded to the offender’s assigned prison.
5. Cumberland County Detention Center mailroom prints approved pages and delivers them to the inmate.
IMPORTANT NOTES:
Here’s what happens when TextBehind receives a letter from an inmate:
YOU NEED TO KNOW THIS...
IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Cumberland County Detention Center North Carolina (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Cumberland County Detention Center, and what can I purchase?
McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Cumberland County Detention Center.
JailPackStore has a very cumbersome website that requires you to: 1. register, 2. add a credit or debit card, and then 3. locate your inmate, before you can even see their commissary products, prices, additional fees, etc.
Commissary products that you can purchase -
Candy, Chips, Meats, Seafood, Writing supplies, Hygeneine Kits, Underwear. These are all in various pre-defined packs ranging in price from $11.00-$27.00. The shipping fee is an additional $4.95.
Maximum Deposit -
$300
Fee to Deposit Money using a credit or debit card -
$3.95 to deposit $10.00 - 25.00
$6.95 to deposit $25.01 - 100.00
$8.95 to deposit $100.01 - 200.00
$10.95 to deposit $200.01 to 300.00
Any money that you deposit and don't immediately spend will be held as a credit on your account for future purchases.
JailPackStore is the Cumberland County Detention Center's outside vendor for Commissary Items. They have a very good mix or Chips, Snacks, Candy, Meat, Seafood, Hygeine products, Letter writing materials and Underwear items for sale on their website.
Here is a sample of what you can purchase for your inmate:
SNACKS
$19.75 + $4.95 shipping + $6.95 fee to add money = Total cost to you before tax $31.65
MAC'S Pack Caramel Corn 6oz - 1
Bud's Best Butterfinger Cookie 6oz - 1
Chex Mix - Cheddar 1.75oz - 1
Combos Buffalo Blue Cheese - 7oz -1
Creme Cookies 13oz - 1
White Cheddar Cheez-its 1.5oz - 2
Kar's Honey Roasted Peanuts 3.5oz - 1
Kar's Sweet and Salty Mix 2oz - 1
Snyder's Jalapeno Pretzel Pieces 2.25oz - 1
LETTER WRITING MATERIALS
$15.00 + $4.95 shipping + $3.95 fee to add money = Total cost to you before taxes $23.90
Stamped Envelopes - 8
Glue Top Writing Pad 8.5x11 - 1
Friendship Greeting Cards w/Stamps – 2
HYGEINE ITEMS
$26.50 + $4.95 shipping + $6.95 fee to add money = Total cost to you before taxes $38.40
Degree Extreme Blast Deodorant - 1.7oz - 1
Colgate w/Baking Soda Toothpaste - 6.4oz - 1
Dove Sensitive Skin Soap - 4oz- 2
Suave Advanced Therapy Lotion - 10oz - 1
Garnier Shampoo - 13oz - 1
Axe Body Wash 16oz – 1
If you don't have a bank card and want to see if they will accept a money order for payment call JailPackStore at 800-822-9388. Their hours are Monday - Friday: 8 AM - 5 PM.
They are closed Saturday and Sunday.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Cumberland County Detention Center follow these steps:
NOTE: There will also be a limit on how much product you can send your inmate in Cumberland County at any one time.
For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in Cumberland County Detention Center check out our Commissary Instructions Page for Cumberland County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Cumberland County Detention Center using an Online Messaging Service?
Cumberland County Detention Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Cumberland County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in Cumberland County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Cumberland County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Cumberland County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessDo Inmates in the Cumberland County Detention Center have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Cumberland County Detention Center, such as:
- Free services are already available for use on the device at Cumberland County Detention Center.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Cumberland County Detention Center Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Cumberland County Detention Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Cumberland County?
What are the other Jails in the Neighboring Counties surrounding Cumberland County?
This facility, known as "Cumberland County Detention Center" is also known as Cumberland County Jail & Detention Center , Cumberland County Jail & Detention Center , North Carolina, Cumberland.