Chowan County Detention Facility Inmate Visitation

Visitation Information for Chowan County Detention Facility

The information below provides complete instructions regarding:

Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Chowan County Detention Facility

Chowan County Detention Facility uses HomeWAV for Inmate Video Visitation. 

Off-site remote visits are simple and convenient for both inmates and you. 
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.

 

Following these instructions exactly will enhance your chances of having trouble-free visits.

How Much does Homewav Cost?

Chowan County Detention Facility charges $0.50 cents per minute for video visitation and $1.00 for each video message.  

There is NO minimum talk time. Each ‘call’ can be as short as one minute.

In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.

How does HomeWAV video visitation work?

1.  Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call

How Do I add Funds to my account?

1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update” 
4. Choose a way to pay (Credit, debit, or prepaid card.)

Can I use HomeWAV on my smartphone or tablet?

Yes, however your HomeWAV account must be first set up online from a computer. 

Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.

To receive calls you must log in through the app and wait for the inmate to initiate the call. 

You cannot add funds or make any changes to your account information through the app. These options are only available through the website. 

The app should be solely used for video visitation.

What are the minimum PC requirements?

1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone

Can I use HomeWAV from the jail lobby if I don’t have a computer?

Yes, Chowan County Detention Facility has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby. 

How does the Inmate Know I am Logged in and Ready to Visit?

1.    Make sure there are funds in your account and that you are marked as “appear online”.
2.    The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on. 
3.    Once the inmate sees the notification, he or she will initiate the call.
4.    When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.

Can I transfer funds from one inmate to another?

If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1.    Homewav account holder’s name.
2.    The number of minutes to be transferred.
3.    Facility Name.
4.    From which inmate to who do you want to transfer funds.

How do I get a refund on leftover funds?

Email HomeWAV at refunds@homewav.com with your refund request. 
REFUNDS are subject to a $7.50 processing fee.  *Note* refund requests must be sent from the email address of the registered visitor.

How can I contact HomeWAV if I’m having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 1-314-764-2872, or toll free 1-844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

Visitation Hours for Chowan County Detention Facility

The actual visiting hours vary depending on the following factors:

First check to see if Chowan County Detention Facility is even having at-jail visits.

Other Factors:

The day of the week.

Where the inmate is housed.

The inmate's sex.

Whether or not it is a Holiday.

Chowan County Detention Facility currently allows 'remote visits' using HomeWAV Video Visitation.  Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.

How to Get Approved for Video Visitation at Chowan County Detention Facility

Chowan County Detention Facility requires all visitors to be registered prior to their visiting an inmate, either at the jail or remotely.

Honesty, especially regarding past criminal convictions, probation, no-contact orders, etc., is important. These things will most likely show up on any background check – which if lied about when asked, will cause visits to be denied. 

How does HomeWAV video visitation work?

First, Sign Up Here.
Then complete both steps of the registration process
Add ‘Talk to me Funds’ to your account using your credit or debit card.
Then you just wait for the inmate to call.

Visit an Inmate at Chowan County Detention Facility from your Home PC or your Smartphone

Chowan County Detention Facility uses HomeWAV for Inmate Video Visitation

How can you contact HomeWAV if you are having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 1-314-764-2872, or toll free 1-844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

Who can Visit an Inmate at Chowan County Detention Facility

When visits are allowed at the jail, the Chowan County Detention Facility staff will turn anyone away who is not dressed appropriately for a visit.

The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time, even if you are using remote video visitation

Wear clothes that are not revealing.

Don't wear see-through material.

Have all undergarments covered (males and females) and avoid a lot of cleavage.

Shorts and skirts should reach mid-thigh.

Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:

Clothing promoting gang affiliation.

Anything displaying drugs, weapons or profanity.

Clothing depicting anything obscene.

Failure to comply may result in your visit being terminated.

Chowan County Detention Facility Visitation Dress Code

The Chowan County Detention Facility staff will turn anyone away who is not dressed appropriately for a visit.

The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

Wear clothes that are not revealing.

Don't wear see-through material.

Have all undergarments covered (males and females) and avoid a lot of cleavage.

Shorts and skirts should reach mid-thigh.

Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:

Clothing promoting gang affiliation.

Anything displaying drugs, weapons or profanity.

Clothing depicting anything obscene.

Call (252) 482-3822 to ask specific questions about the Chowan County Detention Facility Visitation Dress Code guidelines or click here for complete instructions.

Visitation Tips and Guidelines

Quick Tips for the Best Possible Video Visit!

It is highly recommended to schedule as far in advance as possible as visit slots can fill up quickly.

A strong Wi-Fi connection or a wired internet plug-in is always preferred over relying on cellular data.

Cellular data/hotspots are not always reliable enough for a good quality video visit. It is best not to rely on a cellular data network for a quality video session. Attempting to visit using a cellular data connection is at the visitor’s risk.

Ensure that you are using the latest version of Chrome browser and if applicable, the newest version of Android.

If you are using a Mobile device, close all other applications before starting your visit.

Always log in a few minutes early for your visit to test your camera and microphone. Some computers and mobile devices will ask you to “enable” or “allow” the camera and microphone separately.


Visits at the Jail

Jail visits are conducted in person behind plexi-glass or on a televised screen from another location.

Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.

Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).

Children must be monitored at all times or jail staff will end the visit early.

Call (252) 482-3822 or click here to go to the jail's official website for additional Rules regarding Chowan County Detention Facility visitation.

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