Richmond County Detention Center
Richmond County Detention Center
You can call the 72-bed Richmond County Detention Center 24 hours a day for inmate information at 910-997-8265.
Offenders arrested for misdemeanors or felonies are processed at this facility. After booking and processing, they may remain incarcerated until they are bonded out, released on recognizance, or held until their trial concludes.
The inmate search tool provides access to the current roster of inmates.
Inmates sentenced to less than one year will serve their time here, while those with longer sentences are transferred to either the North Carolina State Prison System or the Federal Bureau of Prisons.
This page provides detailed information on services such as the visitation schedule, funding an inmate’s account, sending mail, phone calls, voicemail, email and texting, tablet rentals, bail bond details, and commissary purchases.
Be sure to save the inmate’s jail ID or booking number for communication purposes. If you can’t find it online, you can call Richmond County Detention Center at 910-997-8265 for assistance.
Inmate Services
Phone
910-997-8265Mailing address (personal mail)
Richmond County Detention Center
Facility ID# 5170
P.O. Box 18247
Greensboro, North Carolina 28379
Mailing address (legal mail or subscriptions)
Other Jails and Prisons
To search for an inmate in the Richmond County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 910-997-8265 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Richmond County.
Richmond County Detention Center Inmate Search
The Richmond County Detention Center maintains an average of 72 offenders in custody on any given day. The Richmond County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Richmond County law enforcement agencies arrest and detain approximately 2,040 offenders.
⇓ Learn more ⇓ Show lessINTERESTING FACTS about the 72-bed Richmond County Detention Center: The building where the jail is housed has 5 courtrooms, judges’ chambers, jury rooms, offices for the Clerk of Court and bailiffs, four elevators with security features, a mobile storage shelving, and public queuing areas plus a detention area complete with 24 cells and a sallyport. There is a state-of-the-art security system with x-ray machines, card readers, wireless cameras and a video first appearance system connected to the existing jail. The building has been designed to save energy with automatic controls for interior and exterior lighting and the HVAC system.
The combined Richmond County Detention Center, courthouse, and Sheriff’s Office provides the full range of services for all purposes for all inmates from Richmond County both as they await their trial and after they are sentenced.
Upcoming court dates for inmates can be accessed online, an online look up is also provided for each inmate in the facility and their bail amount and status with the staff being able to answer questions on bail procedure, visitation rules, and other concerns at 910-997-8265.
Commissary services are available, and this allows for inmates to purchase items for snacks, hygiene, clothing, writing items, and access tablets for movies, music, and text messaging. A kiosk is located in the lobby of the jail that allows family and friends to add money to the account of the inmate to fund any of their purchases, along with the online access for deposits.
The Richmond County Detention Center has implemented tablets and kiosks throughout the facility that allow mail to be scanned and digitally delivered to remove the opportunity for contraband to enter the building, and mail is now sent to:
Inmate's Full Name & Inmate ID#
Richmond County Detention Center
Facility ID# 5170
P.O. Box 18247
Greensboro, North Carolina 28379
... however legal mail may still be sent directly to the jail at:
Inmate's Full Name & Inmate ID#
Richmond County Detention Center
1 Court Street
Rockingham, NC 28379
Phone calls from inmates are able to be made collect or from a prepaid account that friends or family are able to add money to at the kiosk or online.
Visits are also operated through the same program and can be accessed, and after creating an account and selecting the inmate you wish to visit their schedule will be available to you.
- Jail (Main): 910-997-8265
How booking works at Richmond County Detention Center
When someone is arrested, they are taken to Richmond County Detention Center for booking. This process includes identifying them, deciding on charges, and determining if they will be eligible for bail or held until court.
It's important to stay silent during this process, as any statements made may be used in court. Legal advice should be sought before speaking about the case.
The following steps make up the booking process at Richmond County Detention Center:
- Verification of personal details.
- Taking mugshots for identification purposes.
- Health assessments and questions about criminal history.
- Possible DNA collection if required.
- Search of the individual.
- Confiscation of personal property.
- Providing a phone call.
For more information on paying an arrestee’s bond, contact Richmond County Detention Center at 910-997-8265.
Paying bail for someone in Richmond County
After being arrested and booked into Richmond County Detention Center in Rockingham, the arrestee's situation will proceed in one of three ways:
1. They may be released without bail and required to attend a court hearing.
2. They may be held in custody until their court date.
3. Bail can be posted for their release; call 910-997-8265 for the exact bail amount.
There are multiple ways to pay bail.
- Cash bonds are paid in full at the jail's bonding window or with the clerk of court, accepted as cash, cashier's check or money order, and many jails let you pay by card at a lobby kiosk or with an online bond vendor for a fee; have the inmate's full name and booking number when you go, and the jail is at 910-997-8265.
- Licensed bail bond agents in Richmond County can facilitate the process.
- Many courts accept a home or land as collateral for bond, as long as the owner proves clear title and equity at least equal to the bond amount (often twice it) with a deed and a current tax or appraisal value, and the court that set bail approves the pledge.
To get more information on the bail process in Richmond County, North Carolina, visit the Richmond County Detention Center Bail FAQ.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Richmond County Detention Center? What is the Schedule?
Richmond County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
1 Court Street
Rockingham, NC 28379
910-997-8265
Schedule Video Visits online with Paytel
- On-site Visits are free.
- Visitation schedule subject to change.
- You must arrive 15 minutes prior to the visit.
- A maximum of three people for on site visits.
- Only one infant (under 1 year of age) will be allowed per visit and will not be counted as a visitor
- All visits must be made at least 24 hours in advance.
- Any person visiting must not have been incarcerated within the past 180 days.
ON SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 9:30 AM - 4:30 PM |
| MONDAY | 9:30 AM - 4:30 PM |
| TUESDAY | 9:30 AM - 4:30 PM |
| WEDNESDAY | 9:30 AM - 4:30 PM |
| THURSDAY | 9:30 AM - 4:30 PM |
| FRIDAY | 9:30 AM - 4:30 PM |
| SATURDAY | 9:30 AM - 4:30 PM |
Richmond County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE
Schedule Video Visits online with Paytel
- All visits must be scheduled at least 24 hours in advance.
- Remote visits are charged a fee.
- Visitation Schedule subject to change.
REMOTE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 7:00 AM - 11:00 PM |
| MONDAY | 7:00 AM - 11:00 PM |
| TUESDAY | 7:00 AM - 11:00 PM |
| WEDNESDAY | 7:00 AM - 11:00 PM |
| THURSDAY | 7:00 AM - 11:00 PM |
| FRIDAY | 7:00 AM - 11:00 PM |
| SATURDAY | 7:00 AM - 11:00 PM |
Attorneys have access to their clients during the following times:
7:00 AM - 11:00 PM
- Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
- Attorneys may call 910-997-8265 for questions or appointments.
Visiting an Inmate at the Richmond County Detention Center
Richmond County Detention Center uses PayTel Connect for visiting an inmate - These are video visits.
It works like this:
- To start a video visit, the inmate will need to send the initial invite for the visit.
- After your inmate sends the invite you will receive a text to your phone notifying you of this request.
- At that point you should set up an account on the website www.paytelconnect.com.
- If you already have an account, you will need to access your account from the website www.paytelconnect.com or Pay Tel Connect™.
- You will then need to agree to the terms of use and accept the iinmate as a contact.
- Lastly, you will nned to send in a picture of your state ID and selfie.
- Once the Richmond County Detention Center approves your photos, your inmate can send you a request for a visit or you can set up a visit yourself.
Visiting an Inmate at the Richmond County Detention Center
Richmond County Detention Center uses PayTel Connect for visiting an inmate with video.
It works like this:
- To start a video visit, the inmate will need to send the initial invite for the visit.
- Then you will receive a text to your phone notifying you of this request.
- Then you should set up an account on the website www.paytelconnect.com.
- The Richmond County Detention Center requires you upload a copy of your ID and a selfie.
For more information, including dress codes, rules and guidelines, visiting hours and more, check out our Visitation Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8265 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Richmond County Detention Center?
Richmond County Detention Center uses PayTel Connect for visiting an inmate - These are video visits.
It works like this:
- To start a video visit, the inmate will need to send the initial invite for the visit.
- After your inmate sends the invite you will receive a text to your phone notifying you of this request.
- At that point you should set up an account on the website www.paytelconnect.com.
- If you already have an account, you will need to access your account from the website www.paytelconnect.com or Pay Tel Connect™.
- You will then need to agree to the terms of use and accept the iinmate as a contact.
- Lastly, you will nned to send in a picture of your state ID and selfie.
- Once the Richmond County Detention Center approves your photos, your inmate can send you a request for a visit or you can set up a visit yourself.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8265 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Richmond County Detention Center?
How to Deposit Money Online for an inmate in Richmond County Detention Center
Richmond County Detention Center uses McDaniel Supply Company for their inmate commissary.
McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will send the money to your inmate at Richmond County Detention Center.
JailPackStore has a very cumbersome website that requires you to:
1. register,
2. add a credit or debit card, and then
3. locate your inmate, before you can even deposit funds.
Maximum Deposit - $300
Fee to Deposit Money using a credit or debit card -
- $3.95 to deposit $10.00 - 25.00
- $6.95 to deposit $25.01 - 100.00
- $8.95 to deposit $100.01 - 200.00
- $10.95 to deposit $200.01 to 300.00
Any money that you deposit and don't immediately send will be held as a credit on your account for future disbursement or spend.
For full instructions on how to deposit money to your inmate online, what the fees are, and how to save money doing it this way, check out our inmate money page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8265 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Richmond County Detention Center?
How Do Inmates in Richmond County Detention Center Make Phone Calls?
To receive phone calls from inmates in Richmond County, or to assist them in making phone calls to other people, follow these steps:
-
Register here,
-
contact them online, or
-
call 800-729-8355 if you want to speak to an agent.
For all the information regarding phone calls with Richmond County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8265 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Richmond County Detention Center, and what can I send them?
Richmond County Detention Center Inmate Mail Guidelines
Postcards
Check the Richmond County Detention Center's mail rules before sending postcards or books. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Richmond County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Richmond County Detention Center
Facility ID# 5170
P.O. Box 18247
Greensboro, North Carolina 28379
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Richmond County Detention Center
1 Court Street
Rockingham, NC 28379
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Check the Richmond County Detention Center's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Richmond County Detention Center standards will be disposed of.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Richmond County Detention Center
1 Court Street
Rockingham, NC 28379
Richmond County Detention Center Inmate Mail Guidelines
Postcards
Check the Richmond County Detention Center's mail rules before sending postcards or books.
Envelopes
The Richmond County Detention Center also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Richmond County Detention Center
Facility ID# 5170
P.O. Box 18247
Greensboro, North Carolina 28379
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Richmond County Detention Center
1 Court Street
Rockingham, NC 28379
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Check the Richmond County Detention Center's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Richmond County Detention Center standards will be disposed of.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Richmond County Detention Center
1 Court Street
Rockingham, NC 28379
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8265 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Richmond County Detention Center, and what can I purchase?
Richmond County Detention Center uses McDaniel Supply Company for their inmate commissary.
McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Richmond County Detention Center.
JailPackStore has a very cumbersome website that requires you to: 1. register, 2. add a credit or debit card, and then 3. locate your inmate, before you can even see their commissary products, prices, additional fees, etc.
Here are the basic details of what they sell and their fees:
Commissary products that you can purchase -
Candy, Chips, Meats, Seafood, Writing supplies, Hygeneine Kits, Underwear. These are all in various pre-defined packs ranging in price from $11.00-$27.00. The shipping fee is an additional $4.95.
Maximum Deposit -
$300
Fee to Deposit Money using a credit or debit card -
$3.95 to deposit $10.00 - 25.00
$6.95 to deposit $25.01 - 100.00
$8.95 to deposit $100.01 - 200.00
$10.95 to deposit $200.01 to 300.00
Any money that you deposit and don't immediately spend will be held as a credit on your account for future purchases.
JailPackStore is the Richmond County Detention Center's outside vendor for Commissary Items. They have a very good mix or Chips, Snacks, Candy, Meat, Seafood, Hygeine products, Letter writing materials and Underwear items for sale on their website.
Here is a sample of what you can purchase for your inmate:
SNACKS
$19.75 + $4.95 shipping + $6.95 fee to add money = Total cost to you before tax $31.65
MAC'S Pack Caramel Corn 6oz - 1
Bud's Best Butterfinger Cookie 6oz - 1
Chex Mix - Cheddar 1.75oz - 1
Combos Buffalo Blue Cheese - 7oz -1
Creme Cookies 13oz - 1
White Cheddar Cheez-its 1.5oz - 2
Kar's Honey Roasted Peanuts 3.5oz - 1
Kar's Sweet and Salty Mix 2oz - 1
Snyder's Jalapeno Pretzel Pieces 2.25oz - 1
LETTER WRITING MATERIALS
$15.00 + $4.95 shipping + $3.95 fee to add money = Total cost to you before taxes $23.90
Stamped Envelopes - 8
Glue Top Writing Pad 8.5x11 - 1
Friendship Greeting Cards w/Stamps – 2
HYGEINE ITEMS
$26.50 + $4.95 shipping + $6.95 fee to add money = Total cost to you before taxes $38.40
Degree Extreme Blast Deodorant - 1.7oz - 1
Colgate w/Baking Soda Toothpaste - 6.4oz - 1
Dove Sensitive Skin Soap - 4oz- 2
Suave Advanced Therapy Lotion - 10oz - 1
Garnier Shampoo - 13oz - 1
Axe Body Wash 16oz – 1
If you don't have a bank card and want to see if they will accept a money order for payment call JailPackStore at 800-822-9388. Their hours are Monday - Friday: 8 AM - 5 PM.
They are closed Saturday and Sunday.
How to Send a Carepack Commissary Package Directly to an Inmate in Richmond County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Richmond County Detention Center follow these steps:
- Richmond County Detention Center uses McDaniel Supply Company for their inmate commissary.
- McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Richmond County Detention Center.
- JailPackStore has a very cumbersome website that requires you to: 1. register, 2. add a credit or debit card, and then 3. locate your inmate in Richmond County before you can even see their commissary products, prices, additional fees, etc.
NOTE: There will also be a limit on how much product you can send your inmate in Richmond County at any one time.
For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in Richmond County Detention Center check out our Commissary Instructions Page for Richmond County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8265 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Richmond County Detention Center using an Online Messaging Service?
inteleMESSAGE by Pay Tel is a service in which Richmond County inmates can use tablets to send messages to any friend or family member that has set up an on-line prepaid or direct bill account with Pay Tel.
How inteleMESSAGE Works
- The Richmond County Detention Center inmate must contact you first in order to activate messaging for your account.
- Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages.
- When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Richmond County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.
- An on-line prepaid or direct bill account is required to use messaging.
- You must visit the Pay Tel website, login to your account, and follow the inteleMESSAGE™ link in order to send or check for messages. You will not be notified of messages by any other method.
- All messages are subject to monitoring and review and should never be used for privileged attorney-inmate communications.
- If a message is rejected for any reason, the sender’s account will be automatically credited for the cost of the message.
- Free messages which are rejected will not be refunded or restored.
Cost to send messages
- The sender of the message is charged $.50 per message. Rates are subject to change.
- For friends and family outside of a facility, this amount is deducted from the prepaid account balance or charged to your direct bill account.
- For inmates, the amount is charged to the inmate and deducted from the inmate’s debit account.
- There is no charge to read a message that was sent to you.
Paytel App Download
Check to see if Tablets are Available in Richmond County Detention Center for rent to your inmate. Tablets can be used for phone calls, messaging, education, and entertainment.
How to Send a Secure Email Message to an Inmate in Richmond County
To send a secure email message to an inmate in Richmond County Detention Center follow these steps:
How inteleMESSAGE Works
- The Richmond County Detention Center inmate must contact you first in order to activate messaging for your account.
- Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages.
- When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Richmond County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.
For all information on rates, and how to Text/Email an Inmate in Richmond County Detention Center check out our Secure Messaging Guide for Richmond County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8265 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Richmond County Detention Center have Access to Tablets or Computers?
Paytel Tablets can be rented by inmates housed in the Richmond County Detention Center for a small monthly fee.
Tablets can be used by inmates, for the following things:
- Phone Calls
- Messages (email / texts)
- Educational applications
- Entertainment (movies, games, television, music)
- Richmond County Detention Center information (rules, guidelines, visitation schedules, etc.)
- Legal research
- Medical requests
- Programs (anger management, drug recovery, job skills, parenting, etc.)
Contact Paytel online, or call the Richmond County Detention Center directly at 910-997-8265 to rent a tablet for your inmate.
If you want download the Paytel App, click the image below:
Tablets Rentals Offer Great Solutions for Inmates at the Richmond County Detention Center
How can you rent a tablet for an inmate in Richmond County? Read the following:
Tablets can be used by inmates, for the following things:
- Phone Calls
- Messages (email / texts)
- Educational applications and Entertainment
- Legal Research
- and much more!
Contact Paytel online, or call the Richmond County Detention Center directly at 910-997-8265 to rent a tablet for your inmate.
To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Richmond County Detention Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8265 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Richmond County?
Richmond County County Jails
Richmond County Juvenile Facilities
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Richmond County?
This facility, known as "Richmond County Detention Center" is also known as Richmond County Jail, Richmond County Jail , Richmond County Jail , North Carolina, Richmond.
The Richmond County Detention Center serves the following cities and towns of Richmond County: Dobbins Heights, Ellerbe, Hamlet, Hoffman, Marston, Norman, Rockingham, Roberdel and Wagram.