The Richmond County Jail is a 125 bed jail in the city of Rockingham, Richmond County, North Carolina.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 910-997-8264, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
Phone: 910-997-8264
Physical Address:
1 Court Street
Rockingham, NC 28379
Mailing Address (personal mail):
Richmond County Jail
c/o Inmate's first and last name
1 Court Street
Rockingham, NC 28379
Other Jails and Prisons
To search for an inmate in the Richmond County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 910-997-8264 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Richmond County.
Richmond County Jail Inmate Search
The Richmond County Jail maintains an average of 125 offenders in custody on any given day. The Richmond County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Richmond County law enforcement agencies arrest and detain approximately 3,100 offenders.
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INTERESTING FACTS about the Richmond County Jail: There are concrete retaining walls. The building has 5 courtrooms, judges’ chambers, jury rooms, offices for the Clerk of Court and bailiffs, four elevators with security features, a mobile storage shelving, and public queuing areas plus a detention area complete with 24 cells and a sallyport. There is a state-of-the-art security system with x-ray machines, card readers, wireless cameras and a video first appearance system connected to the existing jail. The building has been designed to save energy with automatic controls for interior and exterior lighting and the HVAC system. There are 72 total beds.
VISIT YOUR LOVED ONE
Providing emotional support for someone who is incarcerated at the Richmond County Jail is critical to their well-being. Even short visits via remote visitation can be critical for them in getting through the ordeal of being incarcerated. They may have medical needs to inform you of, or they may have complaints about the way they are being treated by the Richmond County Jail staff.
Remote Visitation, in the comfort of your own home is available for most facilities. Visitation hours may be dependent upon the sex of the person and, also dependent upon the section of the facility in which they are housed.
In 2020, COVID stopped in person visitation in all facilities, but some have reinstated in person visitation. Call 910-997-8264 to check the current status of in person visitation in.
See information below for how to register for an account for remote video visitation.
You must submit a picture and government photo ID for facility approval prior to visiting someone in our facility.
If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.
Deposit money online with a debit or credit card by registering with an account. See details below in the Commissary section.
PHONE CALLS AND TABLETS
Money to friends and loved ones may also be used for them to have time for phone calls or time on a tablet for entertainment or educational purposes to better themselves during this time. Also, it may be used for sending texts or emails. See the sections below for details.
Please include the inmates name, ID number, dorm number and cell or bed number if possible, when sending mail.
Inmates do NOT have the right to send mail to one another!
DO NOT SEND lewd photos. All mail will be inspected by authorities and contraband seized.
Books or magazines may be sent if only from a publisher such as direct mailed from Amazon.
See section below for more details on sending mail.
To find out if someone you know has been recently arrested and booked into the Richmond County Jail, call the jail’s booking line at 910-997-8264.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Richmond County Jail Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Richmond County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Richmond County and other North Carolina and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Richmond County Jail will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
How Do You Visit an Inmate in the Richmond County Jail? What is the Schedule?
NOTE: For the best quality video experience, please ensure that you have the latest updates available for both your operating system and Google Chrome Browser.
How much does iWebVisit Cost?
The cost for a 15-20 minute visit varies.
It can be as low as $3.00 in some facilities, or as high as $8.00. Prices may change with no notice.
Check the pricing for Richmond County Jail here.
How do I pay for iWebVisit?
You can pay for an iWebVisit with a major credit or debit card.
You can also use a pre-paid money card, as long as you register it with your personal information prior to using it on this platform.
How does iWebVisit video visitation work?
1. Create a free account.
2. “Choose A Facility” and then select the facility you want to visit with. Whatever facility you choose will become your “Default” facility each time you log in.
3. Click “Schedule a Visit” and enter the inmate name and inmate number. Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
After your visit payment is processed, you may begin visiting at your scheduled time.
Tutorial - Visual Instructions here.
The next time you return, just sign in to your account and you are ready to schedule new visits.
Can I use iWebVisit from the jail lobby if I don’t have a computer?
No. You can only use these video visitation services from your own computer or device.
How does the Inmate Know I am Logged in and Ready to Visit?
Visits are first come, first serve and an appointment must be made by you.
Your inmate will be notified of the date of your video visit once you secure a time.
How do you get refunds?
Go here for refunds.
How often can you visit?
The number of times you can visit each week is a policy determined by this jail, typically twice a week, although visitation frequency is subject to change based on security circumstances .
Who do you contact if you are having any problems?
iWebVisit support is available 7 Days a week during normal visitation hours: (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
LIVE CHAT: You can use LIVE CHAT on iWebVisits Website. The Chat Box is at the bottom right corner of your screen.
EMAIL: You can email any questions you may have to: [email protected]
TELEPHONE: 775-434-8748. During peak times, you may need to get a call back.
What are the Rules for using iWebVisit at Richmond County Jail
All Remote Visitation sessions are reserved in advance, prepaid, and non-refundable.
All visitors are responsible for having working equipment and a strong internet connection.
Unsuccessful visits due to your own equipment, browser, and internet issues cannot be credited.
If a visit is cancelled for any reason at least 24 hours in advance of the visit, you will automatically receive a prepaid code for future use. This code will be sent to your email.
If a visit is not cancelled at least 24 hours in advance you will NOT receive a prepaid code for future use.
After a visit is scheduled, the time of the visit cannot be changed.
If you miss a visit for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you schedule a “Same-Day” visit and cancel or miss it for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you are an attorney or clergy and want to schedule a ‘confidential visit’, you need to email pictures of your state-issued identification (and bar card for lawyers) to be granted confidential status. Please follow these directions.
**If you experience any technical difficulties with your device, please contact iWebVisit at 775-434-8748 before, or during your visit. If you are using your mobile device for the visit, click on “hang up” and call them while your visit is happening.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8264 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Richmond County Jail?
NOTE: For the best quality video experience, please ensure that you have the latest updates available for both your operating system and Google Chrome Browser.
How much does iWebVisit Cost?
The cost for a 15-20 minute visit varies.
It can be as low as $3.00 in some facilities, or as high as $8.00. Prices may change with no notice.
Check the pricing for Richmond County Jail here.
How do I pay for iWebVisit?
You can pay for an iWebVisit with a major credit or debit card.
You can also use a pre-paid money card, as long as you register it with your personal information prior to using it on this platform.
How does iWebVisit video visitation work?
1. Create a free account.
2. “Choose A Facility” and then select the facility you want to visit with. Whatever facility you choose will become your “Default” facility each time you log in.
3. Click “Schedule a Visit” and enter the inmate name and inmate number. Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
After your visit payment is processed, you may begin visiting at your scheduled time.
Tutorial - Visual Instructions here.
The next time you return, just sign in to your account and you are ready to schedule new visits.
Can I use iWebVisit from the jail lobby if I don’t have a computer?
No. You can only use these video visitation services from your own computer or device.
How does the Inmate Know I am Logged in and Ready to Visit?
Visits are first come, first serve and an appointment must be made by you.
Your inmate will be notified of the date of your video visit once you secure a time.
How do you get refunds?
Go here for refunds.
How often can you visit?
The number of times you can visit each week is a policy determined by this jail, typically twice a week, although visitation frequency is subject to change based on security circumstances .
Who do you contact if you are having any problems?
iWebVisit support is available 7 Days a week during normal visitation hours: (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
LIVE CHAT: You can use LIVE CHAT on iWebVisits Website. The Chat Box is at the bottom right corner of your screen.
EMAIL: You can email any questions you may have to: [email protected]
TELEPHONE: 775-434-8748. During peak times, you may need to get a call back.
What are the Rules for using iWebVisit at Richmond County Jail
All Remote Visitation sessions are reserved in advance, prepaid, and non-refundable.
All visitors are responsible for having working equipment and a strong internet connection.
Unsuccessful visits due to your own equipment, browser, and internet issues cannot be credited.
If a visit is cancelled for any reason at least 24 hours in advance of the visit, you will automatically receive a prepaid code for future use. This code will be sent to your email.
If a visit is not cancelled at least 24 hours in advance you will NOT receive a prepaid code for future use.
After a visit is scheduled, the time of the visit cannot be changed.
If you miss a visit for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you schedule a “Same-Day” visit and cancel or miss it for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you are an attorney or clergy and want to schedule a ‘confidential visit’, you need to email pictures of your state-issued identification (and bar card for lawyers) to be granted confidential status. Please follow these directions.
**If you experience any technical difficulties with your device, please contact iWebVisit at 775-434-8748 before, or during your visit. If you are using your mobile device for the visit, click on “hang up” and call them while your visit is happening.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8264 for further assistance.
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How Do You Deposit Money for an Inmate in the Richmond County Jail?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8264 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Richmond County Jail?
To set up a phone account so that your inmate can call you from Richmond County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Richmond County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8264 for further assistance.
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How do I Mail an Inmate in the Richmond County Jail, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8264 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Richmond County Jail, and what can I purchase?
McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Richmond County Jail.
JailPackStore has a very cumbersome website that requires you to: 1. register, 2. add a credit or debit card, and then 3. locate your inmate, before you can even see their commissary products, prices, additional fees, etc.
Commissary products that you can purchase -
Candy, Chips, Meats, Seafood, Writing supplies, Hygeneine Kits, Underwear. These are all in various pre-defined packs ranging in price from $11.00-$27.00. The shipping fee is an additional $4.95.
Maximum Deposit -
$300
Fee to Deposit Money using a credit or debit card -
$3.95 to deposit $10.00 - 25.00
$6.95 to deposit $25.01 - 100.00
$8.95 to deposit $100.01 - 200.00
$10.95 to deposit $200.01 to 300.00
Any money that you deposit and don't immediately spend will be held as a credit on your account for future purchases.
JailPackStore is the Richmond County Jail's outside vendor for Commissary Items. They have a very good mix or Chips, Snacks, Candy, Meat, Seafood, Hygeine products, Letter writing materials and Underwear items for sale on their website.
Here is a sample of what you can purchase for your inmate:
SNACKS
$19.75 + $4.95 shipping + $6.95 fee to add money = Total cost to you before tax $31.65
MAC'S Pack Caramel Corn 6oz - 1
Bud's Best Butterfinger Cookie 6oz - 1
Chex Mix - Cheddar 1.75oz - 1
Combos Buffalo Blue Cheese - 7oz -1
Creme Cookies 13oz - 1
White Cheddar Cheez-its 1.5oz - 2
Kar's Honey Roasted Peanuts 3.5oz - 1
Kar's Sweet and Salty Mix 2oz - 1
Snyder's Jalapeno Pretzel Pieces 2.25oz - 1
LETTER WRITING MATERIALS
$15.00 + $4.95 shipping + $3.95 fee to add money = Total cost to you before taxes $23.90
Stamped Envelopes - 8
Glue Top Writing Pad 8.5x11 - 1
Friendship Greeting Cards w/Stamps – 2
HYGEINE ITEMS
$26.50 + $4.95 shipping + $6.95 fee to add money = Total cost to you before taxes $38.40
Degree Extreme Blast Deodorant - 1.7oz - 1
Colgate w/Baking Soda Toothpaste - 6.4oz - 1
Dove Sensitive Skin Soap - 4oz- 2
Suave Advanced Therapy Lotion - 10oz - 1
Garnier Shampoo - 13oz - 1
Axe Body Wash 16oz – 1
If you don't have a bank card and want to see if they will accept a money order for payment call JailPackStore at 800-822-9388. Their hours are Monday - Friday: 8 AM - 5 PM.
They are closed Saturday and Sunday.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Richmond County Jail follow these steps:
NOTE: There will also be a limit on how much product you can send your inmate in Richmond County at any one time.
For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in Richmond County Jail check out our Commissary Instructions Page for Richmond County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8264 for further assistance.
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How Can I Communicate with an Inmate in the Richmond County Jail using an Online Messaging Service?
How inteleMESSAGE Works
Cost to send messages
Paytel App Download
Check to see if Tablets are Available in Richmond County Jail for rent to your inmate. Tablets can be used for phone calls, messaging, education, and entertainment.
To send a secure email message to an inmate in Richmond County Jail follow these steps:
How inteleMESSAGE Works
For all information on rates, and how to Text/Email an Inmate in Richmond County Jail check out our Secure Messaging Guide for Richmond County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8264 for further assistance.
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Do Inmates in the Richmond County Jail have Access to Tablets or Computers?
Tablets can be used by inmates, for the following things:
Contact Paytel online, or call the Richmond County Jail directly at 910-997-8264 to rent a tablet for your inmate.
If you want download the Paytel App, click the image below:
How can you rent a tablet for an inmate in Richmond County? Read the following:
Tablets can be used by inmates, for the following things:
Contact Paytel online, or call the Richmond County Jail directly at 910-997-8264 to rent a tablet for your inmate.
To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Richmond County Jail.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Richmond County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-997-8264 for further assistance.
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What are the other City and County Jails in Richmond County?
What are the other Jails in the Neighboring Counties surrounding Richmond County?
This facility, known as "Richmond County Jail" is also known as Richmond County Jail , Richmond County Jail , North Carolina, Richmond.
