Cuyahoga County Corrections Center

To search for an inmate in the Cuyahoga County Corrections Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 216-698-4820 for the information you are looking for. You can also look up Cuyahoga County Criminal Court Cases online, as well as cases in every other county in Ohio.

Cuyahoga County Corrections Center Inmate Search

The Cuyahoga County Corrections Center maintains an average of 1850 offenders in custody on any given day. The Cuyahoga County Corrections Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Cuyahoga County law enforcement agencies arrest and detain approximately 41,000 offenders.

How Do You Visit an Inmate in the Cuyahoga County Corrections Center? What is the Schedule?

Cuyahoga County Corrections Center
PUBLIC 'ON-SITE' (at the jail) REMOTE VIDEO VISITATION SCHEDULES

• Each inmate is allowed one free ON-SITE 'public' video visit per week. These are held at 1215 West 3rd Street in downtown Cleveland.
• Only 2 visitors and 2 children will be permitted to visit at a time.
• Inmates are allowed unlimited OFF-SITE 'remote' video visits Monday-Friday. 
• Weekend visits may or may not be available for every inmate. Call 216-698-2847 to confirm weekend visitation privileges. 
• All visits must be scheduled 24 hours in advance. You can schedule at the jail lobby terminal or online from your device.
• When you schedule your public visit 'ON-SITE', write down: 1) Date and time of vist. 2) PIN number you'll use to login at the lobby terminal. 3) Your assigned video terminal.
• ON-SITE Visits are limited to two adults and two children.

Cuyahoga County Corrections Center
REMOTE 'OFF-SITE' (at home) VIDEO VISITATION SCHEDULES 

• Inmates at the Cuyahoga County Corrections Center are allowed unlimited OFF-SITE 'remote' video visits Monday-Friday. 
• Remote visits will last 25 minutes and may be purchased for $4.00.
• Weekend visits may or may not be available for every inmate. Call 216-698-2847 to confirm weekend visitation privileges. 
• All visits must be scheduled 24 hours in advance. You can schedule online from your device.

Bedford Heights Jail Annex
REMOTE 'OFF-SITE' (at home) VIDEO VISITATION SCHEDULES 

• Inmates at the Bedford Heights Jail Annex are allowed unlimited OFF-SITE 'remote' video visits Monday-Friday. 
• All visits must be scheduled 24 hours in advance. You can schedule online from your device.

Cuyahoga County Corrections Center uses Securus Video Connect for Remote Inmate Video Visitation. 

Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Cuyahoga County Corrections Center inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Cuyahoga County Corrections Center Pricing.
Securus Contact Information.
iphone app
Android app

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cuyahoga County Corrections Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 216-698-4820 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Cuyahoga County Corrections Center?

Cuyahoga County Corrections Center
PUBLIC 'ON-SITE' (at the jail) REMOTE VIDEO VISITATION SCHEDULES

• Each inmate is allowed one free ON-SITE 'public' video visit per week. These are held at 1215 West 3rd Street in downtown Cleveland.
• Inmates are allowed unlimited OFF-SITE 'remote' video visits Monday-Friday. 
• Weekend visits may or may not be available for every inmate. Call 216-698-2847 to confirm weekend visitation privileges. 
• All visits must be scheduled 24 hours in advance. You can schedule at the jail lobby terminal or online from your device.
• When you schedule your public visit 'ON-SITE', write down: 1) Date and time of vist. 2) PIN number you'll use to login at the lobby terminal. 3) Your assigned video terminal.
• ON-SITE Visits are limited to two adults and two children.

Cuyahoga County Corrections Center
REMOTE 'OFF-SITE' (at home) VIDEO VISITATION SCHEDULES 

• Inmates at the Cuyahoga County Corrections Center are allowed unlimited OFF-SITE 'remote' video visits Monday-Friday. 
• Remote visits will last 25 minutes and may be purchased for $4.00.
• Weekend visits may or may not be available for every inmate. Call 216-698-2847 to confirm weekend visitation privileges. 
• All visits must be scheduled 24 hours in advance. You can schedule online from your device.

Bedford Heights Jail Annex
REMOTE 'OFF-SITE' (at home) VIDEO VISITATION SCHEDULES 

• Inmates at the Bedford Heights Jail Annex are allowed unlimited OFF-SITE 'remote' video visits Monday-Friday. 
• All visits must be scheduled 24 hours in advance. You can schedule online from your device.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cuyahoga County Corrections Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 216-698-4820 for further assistance.

How Do You Deposit Money for an Inmate in the Cuyahoga County Corrections Center?

There are multiple ways to add money to an inmate's account at Cuyahoga County Corrections Center, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Cuyahoga County

To send commissary money to an inmate in Cuyahoga County Corrections Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Ohio, then select Cuyahoga County Corrections Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Cuyahoga County Corrections Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cuyahoga County Corrections Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 216-698-4820 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Cuyahoga County Corrections Center?

How an Inmate Makes a Phone Call to You or Others from Cuyahoga County Corrections Center

To set up a phone account so that your inmate can call you from Cuyahoga County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Cuyahoga County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cuyahoga County Corrections Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 216-698-4820 for further assistance.

How do I Mail an Inmate in the Cuyahoga County Corrections Center, and what can I send them?

Postcards
The Cuyahoga County Corrections Center allows inmates to receive pre-metered postcards like the type purchased from the post office. 
Envelopes
The Cuyahoga County Corrections Center also allows inmates to receive letters in envelopes but the envelopes must be pre-metered.
NOTE: Any mail sent with stamps that you attached to the envelope will be rejected. You must purchase envelopes that already have embossed postage on them.
Address the envelope as follows:
(Call  216-443-6000 to obtain the SO number)
Inmate's Full Name & Inmate ID #
Cuyahoga OH County Jail
c/o Securus Digital Mail Center
PO Box 20407
Tampa, FL 33622

Newspapers
This jail allows inmates to receive newspaper subscriptions but it must be mailed directly from the publisher to the jail.
Magazines
You can sign the inmate up for magazine subscriptions but they magazines must be mailed directly from the publisher to the jail.
Books
You can mail books to inmates but they must be soft-covered and must come directly from the publisher to the jail.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Cuyahoga County Corrections Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cuyahoga County Corrections Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 216-698-4820 for further assistance.

Can I purchase Commissary Online for an Inmate in the Cuyahoga County Corrections Center, and what can I purchase?

Cuyahoga County Corrections Center contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Ohio.
3. Select Cuyahoga County Corrections Center.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Cuyahoga County Corrections Center staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Cuyahoga County Corrections Center's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Cuyahoga County

To send commissary money to an inmate in Cuyahoga County Corrections Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Ohio, then select Cuyahoga County Corrections Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Cuyahoga County Corrections Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cuyahoga County Corrections Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 216-698-4820 for further assistance.

How Can I Communicate with an Inmate in the Cuyahoga County Corrections Center using an Online Messaging Service?

Cuyahoga County Corrections Center uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation').

Steps: 
1.  Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

Things you CAN do:
1.  You CAN ONLY send messages from the Securus website, or with the Securus app. (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness) 

Things you CANNOT do:
1.  You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.

Other Things:
1.  Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.

What is the cost of sending inmate messages?

• Send a text Message - 1 stamp
• Purchase a reply for your inmate - 1 stamp
• Attach up to 5 photos - 1 stamp each photo
• Share up to 5 eCards - 1 stamp each eCard
• Send just a photo with no text - 1 stamp
• Send a 30 second VideoGram - 3 stamps

What can your inmate do with digital 'stamps'?

• Reply to your eMessage if you attach a return stamp
• Receive transferred stamps you share with them (no cost to transfer)
• When available, they can purchase their own stamps from their Inmate Debit Account

Contact Information and Help:
eMessaging FAQ  
eMessaging Signup & Helpful Information  
Online Customer Service Support 
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app

Mailing Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075

How to Send a Text or Email Message to an Inmate in Cuyahoga County Corrections Center

To send a text or email message to a Cuyahoga County inmate, do the following:

Cuyahoga County Corrections Center uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Cuyahoga County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Cuyahoga County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Cuyahoga County information for sending secure messages to an inmate in Cuyahoga County Corrections Center, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cuyahoga County Corrections Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 216-698-4820 for further assistance.

Do Inmates in the Cuyahoga County Corrections Center have Access to Tablets or Computers?

Cuyahoga County Corrections Center now offers Securus 'SecureView' Tablet Rentals to their inmates.

  
Securus is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Send funds to the inmate and he or she will be able to subscribe and pay at the Cuyahoga County Corrections Center.

Questions:

• By phone - 800-844-6591 or 972-734-1111.
• By email - tablets@securustech.net

How to Rent a Tablet for an Inmate in Cuyahoga County Corrections Center

To rent a tablet for an inmate in Cuyahoga County follow these instructions:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription using Paypal.
• You get charged the 1st of each month. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your Cuyahoga County inmate will recieve their tablet in 3-5 business days, after you pay.

If you have any questions:

• Call - 800-844-6591 or 972-734-1111.
• Email - tablets@securustech.net

For all Cuyahoga County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cuyahoga County Corrections Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 216-698-4820 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Cuyahoga County?