Cuyahoga County Corrections Center Inmate Visitation

Cuyahoga County Corrections Center

Address:
1215 W. 3rd Street
Cleveland, OH 44101

Phone:

216-698-4820

Cuyahoga County Corrections Center
PUBLIC 'ON-SITE' (at the jail) REMOTE VIDEO VISITATION SCHEDULES

  • Each inmate is allowed one free ON-SITE 'public' video visit per week. These are held at 1215 West 3rd Street in downtown Cleveland.
  • Only 2 visitors and 2 children will be permitted to visit at a time.
  • Inmates are allowed unlimited OFF-SITE 'remote' video visits Monday-Friday. 
  • Weekend visits may or may not be available for every inmate. Call 216-698-2847 to confirm weekend visitation privileges. 
  • All visits must be scheduled 24 hours in advance. You can schedule at the jail lobby terminal or online from your device.
  • When you schedule your public visit 'ON-SITE', write down: 1) Date and time of vist. 2) PIN number you'll use to login at the lobby terminal. 3) Your assigned video terminal.
  • ON-SITE Visits are limited to two adults and two children.
DAY TIME
MONDAY 8:30AM-11:00AM
1:30PM-4:30PM
TUESDAY 8:30AM-11:00AM
1:30PM-4:30PM
WEDNESDAY 8:30AM-11:00AM
1:30PM-4:30PM
THURSDAY 8:30AM-11:00AM
1:30PM-4:30PM
FRIDAY 8:30AM-11:00AM
1:30PM-4:30PM


Cuyahoga County Corrections Center
REMOTE 'OFF-SITE' (at home) VIDEO VISITATION SCHEDULES 

  • Inmates at the Cuyahoga County Corrections Center are allowed unlimited OFF-SITE 'remote' video visits Monday-Friday. 
  • Remote visits will last 25 minutes and may be purchased for $12.99.
  • Weekend visits may or may not be available for every inmate. Call 216-698-2847 to confirm weekend visitation privileges. 
  • All visits must be scheduled 24 hours in advance. You can schedule online from your device.
DAY TIME
MONDAY 8:30AM-11:00AM
1:30PM-4:30PM
7:00PM-9:00PM
TUESDAY 8:30AM-11:00AM
1:30PM-4:30PM
7:00PM-9:00PM
WEDNESDAY 8:30AM-11:00AM
1:30PM-4:30PM
7:00PM-9:00PM
THURSDAY 8:30AM-11:00AM
1:30PM-4:30PM
7:00PM-9:00PM
FRIDAY 8:30AM-11:00AM
1:30PM-4:30PM
​​​​​​​7:00PM-9:00PM


Bedford Heights Jail Annex
REMOTE 'OFF-SITE' (at home) VIDEO VISITATION SCHEDULES 

DAY TIME
SUNDAY 8:30AM-11:00AM
1:30PM-4:30PM
​​​​​​​7:00PM-9:00PM
MONDAY 8:30AM-11:00AM
1:30PM-4:30PM
​​​​​​​7:00PM-9:00PM
TUESDAY 8:30AM-11:00AM
1:30PM-4:30PM
​​​​​​​7:00PM-9:00PM
WEDNESDAY 8:30AM-11:00AM
1:30PM-4:30PM
​​​​​​​7:00PM-9:00PM
THURSDAY 8:30AM-11:00AM
1:30PM-4:30PM
​​​​​​​7:00PM-9:00PM
FRIDAY 8:30AM-11:00AM
1:30PM-4:30PM
​​​​​​​7:00PM-9:00PM
SATURDAY 8:30AM-11:00AM
1:30PM-4:30PM
​​​​​​​7:00PM-9:00PM

 

Video Visitation - Information, Schedules, Duration and Cost

In addition to normal at-the-jail visits, Cuyahoga County Corrections Center uses Securus Video Connect for Remote Inmate Video Visitation. 

Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to 15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Cuyahoga County Corrections Center inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Cuyahoga County Corrections Center Pricing.
Securus Contact Information.
iphone app
Android app

Visiting Hours in Cuyahoga County Corrections Center

Cuyahoga County Corrections Center
ON-SITE VISITATION SCHEDULE 
NOTE: This schedule is only available for inmates and family after the 'pandemic' ends, if ever. Call 216-698-2847 for confirmation before you rely on it.

Male & Female A-E

Monday - 8:30 AM to 11:00 AM
Wednesday - 1:30 PM to 4:00 PM
Male & Female F-K
Monday - 1:30 PM to 4:00 PM
Wednesday - 8:30 AM to 11:00 AM
Male & Female L-R
Tuesday - 8:30 AM to 11:00 AM
Thursday - 1:30 PM to 4:00 PM
Male & Female S-Z
Tuesday - 1:30 PM to 4:00 PM
Thursday - 8:30 AM to 11:00 AM
Juveniles
Friday - 8:30 AM to 11:00 AM
Friday - 1:30 PM to 4:00 PM

  • Each inmate is allowed two visits per week of 15 minutes each.
  • If you are visiting from another state or traveling a great distance, Cuyahoga County Corrections Center may allow you an extended visitation. You must get permission from the warden’s office  and if approved you will be allowed one 30 minute visit. All visits after that must be  scheduled in the regular manner.  Call 216-698-4820 to ask for special consideration.
  • Due to health protocols, call 216-698-4820 or click here to confirm on-site visitation.

Cuyahoga County Corrections Center Visitation Application Process

Cuyahoga County Corrections Center requires all visitors to be approved by both the inmate and the jail prior to visiting your inmate, even if the visit is a remote video visit.

Incomplete information on any application is cause for denial.

Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on a background check, if one is done - which if lied about - will cause visits to be denied.

At Home Video Visitation

Cuyahoga County Corrections Center uses Securus Video Connect for Remote Inmate Video Visitation from your home computer or other devices no matter where you are. 



Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Securus Contact Information.
iphone app
Android app

Who can Visit an Inmate at Cuyahoga County Corrections Center

Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.

Visitation applicants in Cuyahoga County County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.

Children under age 18 must be accompanied by the parent or legal guardian.

It is likely that the Cuyahoga County Corrections Center will deny visitation to anyone with a past felony conviction regardless of probation/parole status. Call 216-698-4820 prior to arriving for the specific jail guideline regarding your legal status.

If you are a co-defendant with the inmate in a pending case, your visit will be denied.

If you and the inmate are under a court order to have no contact with each other, your visit will be denied.

The Cuyahoga County Corrections Center reserves the right to deny any person the right to enter the jail (or take part in remote video visits), and for any reason.

Cuyahoga County Corrections Center Visitation Dress Code

The Cuyahoga County Corrections Center staff will turn anyone away who is not dressed appropriately for a visit.

The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

Remote Video visitation is no different. If you are not dressed discretely, your visit will be terminated. Future visits could also be affected.

  • Wear clothes that are not revealing.
  • Don't wear see-through material.
  • Have all undergarments covered (males and females) and avoid a lot of cleavage.
  • Shorts and skirts should reach mid-thigh.
  • Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:

  • Clothing promoting gang affiliation.
  • Anything displaying drugs, weapons or profanity.
  • Clothing depicting anything obscene.

Visitation Tips and Guidelines

Jail visits are conducted in person behind plexi-glass or remotely, either from home or on-site at Cuyahoga County Corrections Center.

All video visits are both monitored in real time and are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.

If you are visiting on-site at the jail, leave all personal belongings, except for your state ID, in your vehicle or in a locker (if one is provided).

At the jail, children must be monitored at all times or jail staff will end the visit early.

How an Inmate Makes a Phone Call to You or Others from Cuyahoga County Corrections Center

To set up a phone account so that your inmate can call you from Cuyahoga County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Cuyahoga County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How an Inmate Makes a Phone Call to You or Others from Cuyahoga County Corrections Center

To set up a phone account so that your inmate can call you from Cuyahoga County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Cuyahoga County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Schedule and Visit an Inmate in Cuyahoga County Corrections Center

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Cuyahoga County Corrections Center, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Cuyahoga County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

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Frequently Asked Questions

How do I visit someone in Cuyahoga County Corrections Center?
Friends and family of inmates in the Cuyahoga County Corrections Center can visit with them 'at the jail' and/or 'remotely' using the services of Securus Video Connect. When visiting at the jail, visitors use video screens located in the jail lobby, while at home they can use their computer, phone or other device. All visits must be scheduled online at least 24 hours in advance. It is also required that visitors arrive and be prepared to log in at least 15 minutes prior to the start of the scheduled visit. Learn more about how to visit an inmate in the Cuyahoga County Corrections Center. If you have any questions about how to visit someone using video, call 877-578-3658. If you need to call the jail, call 216-698-4820.

When can I visit an inmate in the Cuyahoga County Corrections Center?
Using the services of Securus Video Connect, you can visit an inmate by either coming to the Cuyahoga County Corrections Center or by using your own device at home. The inmate visitation schedule changes all of the time, but in general you can schedule a time for a visit from your home any day between 8:00 AM and 9:00 PM. Visits at the jail may be more limited. Find out the inmate visitation schedule in the Cuyahoga County Corrections Center here. If you are visiting at the jail, always call ahead of time 216-698-4820 for confirmation that visits are not suspended. There will be no visits on major holidays. If you under a no-contact order from the court, have recently been released from custody at the Cuyahoga County Corrections Center, are visibly intoxicated or you have a warrant for your arrest, you will not be able to visit. If you have any questions about how to visit someone using video, call 877-578-3658.

Are visits at the Cuyahoga County Corrections Center free?
Yes, and no. The first video visit each week 'at the jail' is free. Each visit 'at the jail' after that, as well as remote video visits from your home will cost approximately $7.95 for a 20-minute visit. This fee is subject to change however, and is set by the Cuyahoga County Corrections Center, not by Securus. All video visits must be scheduled at least 24 hours in advance. Any visit not cancelled at least 24 hours ahead of its scheduled time will not be eligible for a refund. Learn more about how much inmate visits cost in the Cuyahoga County Corrections Center. If you have any questions about how to visit someone using video, call 877-578-3658. If you need to call the jail, call 216-698-4820.

How do I arrange a video visit with an inmate at Cuyahoga County Corrections Center?
Full instructions on the steps required to arrange a video visit with an inmate at Cuyahoga County Corrections Center can be found on the following JailExchange visitation page. Learn more about how to visit an inmate in the Cuyahoga County Corrections Center, find out the visitation schedule, and how to schedule a visit from your home computer or personal device. If you have any questions about how to visit someone using video, call 877-578-3658. If you need to call the jail, call 216-698-4820.

Does Cuyahoga County Corrections Center have a dress code during inmate visits?
Yes, Cuyahoga County Corrections Center has rules and regulations on the appropriate way to dress when visiting at the jail or remotely by video. The easiest way to explain the proper way to dress is to dress and wear clothes as if you were visiting your spouse's grandmother for the very first time. Wear clothes that are not revealing. Don't wear see-through material. Have all undergarments covered (males and females) and avoid a lot of cleavage. Shorts and skirts should reach mid-thigh. Sleeves should be at least half-way to your elbow. No clothing promoting gang affiliation. Nothing displaying drugs, weapons or profanity. No clothing depicting anything obscene. If you need further clarification, call the jail at 216-698-4820.

Are visits with an inmate at the Cuyahoga County Corrections Center recorded?
Yes. All visits with an inmate in Cuyahoga County Corrections Center, whether it is between you and your inmate separated by plexiglass, or visits done by video, are recorded. Everything you say and do are going to be seen and/or heard by the jail staff. If you discuss your inmate's pending criminal case or any criminal activity, you can be assured that the conversation will end up being sent to the prosecutor and/or other law enforcement.

Who can visit an inmate at the Cuyahoga County Corrections Center?
Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail. Visitation applicants in Cuyahoga County Corrections Center may sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail. Children under age 18 must be accompanied by the parent or legal guardian. If you are a co-defendant with the inmate in a pending case, your visit will be denied. If you and the inmate are under a court order to have no contact with each other, your visit will be denied. The Cuyahoga County Corrections Center reserves the right to deny any person the right to enter the jail (or take part in remote video visits), and for any reason. If you need further clarification, call the jail at 216-698-4820.