Hamilton County Justice Center Emailing An Inmate

Hamilton County Justice Center

Address:
900 Sycamore Street
Cincinnati, OH 45202

Phone:

513-946-6300

Hamilton County Justice Center - Emailing an Inmate

Hamilton County Justice Center uses Securus eMessaging for Inmate Email.


Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation').

Steps: 
1.  Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

Things you CAN do:
1.  You CAN ONLY send messages from the Securus website, or with the Securus app. (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness) 

Things you CANNOT do:
1.  You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.

Other Things:
1.  Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.

What is the cost of sending inmate messages?

  • Send a text Message - 1 stamp
  • Purchase a reply for your inmate - 1 stamp
  • Attach up to 5 photos - 1 stamp each photo
  • Share up to 5 eCards - 1 stamp each eCard
  • Send just a photo with no text - 1 stamp
  • Send a 30 second VideoGram - 3 stamps

What can your inmate do with digital 'stamps'?

  • Reply to your eMessage if you attach a return stamp
  • Receive transferred stamps you share with them (no cost to transfer)
  • When available, they can purchase their own stamps from their Inmate Debit Account


Contact Information and Help:
eMessaging FAQ  
eMessaging Signup & Helpful Information  
Online Customer Service Support 
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app

Mailing Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075

How to Send a Text or Email Message to an Inmate in Hamilton County Justice Center

To send a text or email message to a Hamilton County inmate, do the following:

Hamilton County Justice Center uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Hamilton County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Hamilton County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Hamilton County information for sending secure messages to an inmate in Hamilton County Justice Center, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

How Do You Communicate with an Inmate in the Hamilton County Justice Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Hamilton County Justice Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Hamilton County Justice Center Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Rent a Tablet for an Inmate in Hamilton County Justice Center

To rent a tablet for an inmate in Hamilton County follow these instructions:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription using Paypal.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your Hamilton County inmate will recieve their tablet in 3-5 business days, after you pay.

If you have any questions:

For all Hamilton County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.


 

How to Purchase Commissary or Deposit Money Online for an Inmate in Hamilton County

To purchase commissary online or deposit money in an Hamilton County Justice Center inmate's commissary account follow these instructions:

  • Start here and click ‘PLACE ORDER in CommissaryDeposit.com
  • Choose Ohio
  • Choose Hamilton County Justice Center
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate from the Hamilton County Justice Center list.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money or purchase commissary for your Hamilton County inmate. In addition, there is a maximum amount you can send and/or spend. 
Items you may Purchase from CommissaryDeposit.com:

  • Clothing - thermals, underwear, bras, shoes.
  • Stationary, envelopes, stamps, playing cards, board games
  • Toiletries, hygiene, reading glasses, medicated creams, aspirin
  • Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate or purchasing Commissary online in Hamilton County, go to our Inmate Commissary Page or our Send Money to an Inmate Page for details.


 

How to Deposit Money Online for an Inmate's Commissary Account in Hamilton County

To deposit money in an Hamilton County Justice Center inmate's commissary account follow these instructions:

  • Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
  • Choose Ohio
  • Choose Hamilton County Justice Center
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Hamilton County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Hamilton County, go to our Send Money Page for details.


 

How to Deposit Money Online for an Inmate's Commissary Account in Hamilton County

To deposit money in an Hamilton County Justice Center inmate's commissary account follow these instructions:

  • Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
  • Choose Ohio
  • Choose Hamilton County Justice Center
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Hamilton County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Hamilton County, go to our Send Money Page for details.


 

How to Schedule and Visit an Inmate in Hamilton County Justice Center

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Hamilton County Justice Center, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Hamilton County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How an Inmate Makes a Phone Call to You or Others from Hamilton County Justice Center

To set up a phone account so that your inmate can call you from Hamilton County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Hamilton County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How an Inmate Makes a Phone Call to You or Others from Hamilton County Justice Center

To set up a phone account so that your inmate can call you from Hamilton County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Hamilton County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

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Frequently Asked Questions

Can I send an inmate in the Hamilton County Justice Center email?
Yes. Hamilton County Justice Center uses the services of Securus eMessaging that facilitates sending email to your inmate, and from your inmate to you. You cannot use your personal account though. You have to first register with Securus eMessaging and send the email through their website. Learn more about how to text/email an inmate in the Hamilton County Justice Center.

Are my email messages to an inmate in the Hamilton County Justice Center private?
No. When you send an email to an inmate in the Hamilton County Justice Center using a third-party service called Securus eMessaging, your message is first screened by their filters to make sure the message is appropriate and follows their rules and guidelines. It is then forwarded to the jail staff who also review the message, similar to how they review regular mail to an inmate. After that it is forwarded to your inmate. But be careful what you write, as all messages become permanent property of the jail and any indiscrete information can and will be used by the prosecutor trying your inmate's criminal case. Learn more about emailing an inmate in the Hamilton County Justice Center.

How do I communicate with an inmate at the Hamilton County Justice Center using email?
To communicate by email with an inmate in the Hamilton County Justice Center, a free Securus online account is required. After registering, sign up for eMessaging, find your inmate, purchase a book of ‘stamps’ and then type your message. Securus 'stamps' are used to purchase messages and send photos, eCards and video greetings. Learn more about how to text/email an inmate in the Hamilton County Justice Center.

Can I send an email or text to an inmate in the Hamilton County Justice Center for free?
No. In order to send an email or text to an inmate in the Hamilton County Justice Center, what they refer to as Securus eMessaging, you need to first purchase a book of digital 'stamps' from their website. The cost of each stamp is subject to change, but in general, they are $1.00 or less, and the cost to send a message, either from you to your inmate or from your inmate to you, is one 'stamp'. You can also use a 'stamp' to send photos. Video messages usually cost about three 'stamps'. Learn more about the cost to text/email an inmate in the Hamilton County Justice Center.

How can my inmate in the Hamilton County Justice Center reply to an email I send them?
After you send an email to an inmate in the Hamilton County Justice Center using Securus eMessaging, you are given an option for your inmate to use one of the digital 'stamps' you purchased, for them to reply to your email. If you choose, you can transfer some of your 'stamps' to them so that they can send you and/or others emails as well. In addition, if you fund their account, they can purchase their own stamps. Learn more about how and inmate can email you and others in the Hamilton County Justice Center.

If my email to an inmate in the Hamilton County Justice Center is not approved, do I get a refund?
No, just like as if you send a regular letter to an inmate in the Hamilton County Justice Center that is rejected, and the post office does not give you a refund, Securus eMessaging will not give refunds for rejected email messages, photos or videos. Learn more about what is acceptable when emailing an inmate in the Hamilton County Justice Center.

What type of attachments can I email an inmate in the Hamilton County Justice Center?
When emailing an inmate an inmate in the Hamilton County Justice Center using Securus eMessaging, you can send text, photos and videos. Videos can be up to 30 seconds in length and cost 3 'stamps'. You can also send eGreeting Cards for the same price as a text email. Text, photos and cards all cost one 'stamp'. Learn more about sending attachments to an inmate by texting or emailing in the Hamilton County Justice Center.

What type of emailing is allowed to an inmate in the Hamilton County Justice Center?
Using Securus eMessaging for emailing an inmate in the Hamilton County Justice Center, you CAN do the following: (1)You CAN ONLY send messages from the Securus website, or with the Securus app (2)You CAN transfer ‘stamps’ to your inmate. (3) You CAN deposit money to your inmate, and they CAN purchase ‘stamps’ on their end. (4)Each time you send a message, you CAN pay for them to reply. (5)You CAN send photos, eGreeting Cards and videos. (Jail staff will review for appropriateness). Learn more about what you can and cannot send an inmate by text or email in the Hamilton County Justice Center.

How will I know if my email to an inmate in the Hamilton County Justice Center was approved?
When you send an inmate in the Hamilton County Justice Center an email using Securus eMessaging, you will receive a message if your email was NOT approved, and you will be given the reason. All emails you send, whether it be text, photos, videos or ecards, will incur a fee. There are no refunds for emails or attachments not approved. Learn more about the approval rules when texting or emailing an inmate in the Hamilton County Justice Center.

Can I send a photo in my 'gallery' to an inmate in the Hamilton County Justice Center, or does it have to be a snapshot taken within the Securus app?
You can send any type of photo (jpg, jpeg and png) or video (30 seconds or less) to an inmate in the Hamilton County Justice Center when using Securus eMessaging. It can either be direct from your gallery or one taken from within the Securus app. Learn more about emailing an inmate a photo in the Hamilton County Justice Center.