Hamilton County Justice Center Inmate Mail

Hamilton County Justice Center Inmate Mail

When mailing a letter or postcard to an inmate, please address your mail as follows:

Inmate's First and Last Name and ID number
Hamilton County Justice Center
900 Sycamore Street
Cincinnati, OH 45202
Phone: 513-946-6300

All mail sent to an inmate at the Hamilton County Justice Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.

The information below provides complete instructions regarding:

  • Hamilton County Justice Center Inmate Mail Policies,
  • Mail Instructions,
  • What type of mail is NOT allowed,
  • Rules for Mailing Letters and Photos and Postcards
  • Emailing an inmate,
  • Policies for Sending Magazines, Newspapers, Books and Packages to Hamilton County Justice Center in Cincinnati, Ohio.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.
The Hamilton County Justice Center has a zero-tolerance policy regarding mail violations.

Envelopes of any kind are no longer allowed to be given to the inmate.

TextBehind Digital & Letter Writing Service


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Hamilton County Justice Center Ohio
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    The jail or prison's mailroom staff print approved pages and then delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 
  • There is NO guarantee that Hamilton County Justice Center will cooperate and process TextBehind 'mail', and then deliver it to your inmate. Only when jails enroll directly with TextBehind, is your inmate most likely to get your TextBhind communications.

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking the necessary action, and on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
TextBehind Volume Discount packages
** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Hamilton County Justice Center Ohio (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

RATES (subject to change):


TextBehind is a digital texting and letter writing service used by jail and prison inmates and inmate’s friends and families all across America. Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters replaced the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

Type of Mail Allowed for Hamilton County Justice Center

Postcards

The Hamilton County Justice Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes

The Hamilton County Justice Center may also allow regular postcards and envelopes to be mailed to inmates as well, however more and more jails are no longer allowing envelopes due to concern about paper being dipped into liquefied drugs like methamphetamines and cocaine and then mailed into secure facilities.

To confirm that the Hamilton County Justice Center still allows letters in envelopes call 513-946-6300 or view the Inmate Mail Instructions by going here.

Inmate’s first and last name and ID#  (Click here to get the ID#)

Hamilton County Justice Center

900 Sycamore St., Cincinnati, OH 45202

Include a complete return address in the upper left-hand corner of the envelope.

Newspapers

Inmates are not permitted to receive newspapers through the mail at this facility.

Magazines

You can purchase magazines or subscriptions for your inmate as long as it is mailed directly from the publisher to the jail and contains the inmate’s name and ID#.  Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books

This jail allows inmates to receive books in the mail but they must be mailed directly from the publisher to the inmate and must include the inmate’s name and ID #.

Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Hamilton County Justice Center standards will be disposed of.

Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

To confirm that the Hamilton County Justice Center continues to allow books to be mailed by a third party publisher or bookseller, call 513-946-6300.

Care packages

Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.

When a jail allows the inmate to receive Care Packages they must come directly from an approved company that specializes in serving the inmates of jails.

This jail does not offer care packages. The policy can change at any time.

Call 513-946-6300 or click here or here to see if the Hamilton County Justice Center currently participates in a Care Package program and if so, how to purchase one.

Emailing, Photo & Video Sharing with your Inmate

Hamilton County Justice Center uses Securus eMessaging for Inmate Email.


Register here. (You are already registered if you signed up with Securus for Phone or Remote Visitation).

Steps: 
1.  Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

Things you CAN do:
1.  You CAN ONLY send messages from the Securus website, or with the app (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness) 

Things you CANNOT do:
1.  You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.

Other Things:
1.  Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.

Contact Information and Help:
eMessaging FAQ  
eMessaging Signup & Helpful Information  
Online Customer Service Support 
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app

Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075

How to address your Inmate's Postcard or Envelope

Inmate's First and Last Name and ID number
Hamilton County Justice Center
900 Sycamore Street
Cincinnati, OH 45202

All mail sent to an inmate at the Hamilton County Justice Center must include the senders name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and discarded.
To confirm the mailing address and/or any new policies regarding inmate mail call 513-946-6300 or check the most recent updates on the jail's website by going here.

Mailed Items NOT Allowed

If your inmate is mailed anything other than a letter, postcard or greeting card it won't get through.

However as stated above, because of the increased smuggling of drugs, more and more jails are only allowing pre-stamped or metered, solid color or white postcards to be received by inmates.

Examples of prohibited items include:

Stamps and stickers.

Musical greeting cards.

Glued or taped items.

Altered mail such as perfumed or lipstick covered.

Paper with any type of stains such as grease.

News clippings.

Crayon, felt tip or hand painted drawings.

The following items are allowed.

Money orders and cashier’s checks (NO PERSONAL CHECKS and NO CASH)

Books/magazines mailed from publisher or bookstore (NO hardbound books or publications of a violent or sexual nature)

Plain small greeting cards (no glitter or glued items)

Pads of paper (no wire)

Pictures (5″x7″ or smaller (no Polaroid, gang related or sexually suggestive)

Prescription glasses/contacts w/ soft case

Bible/Qu’ran/Torah (no hardbound)

Cushioned mailers are NOT accepted.

Call 513-946-6300 or click here for a complete list of prohibited items.

POLICIES REGARDING MAILING PHOTOS TO Hamilton County Justice Center

Photos should not exceed 5 X 7.

Send no more than five photos at one time.

Polaroid Photos are prohibited.

Photos of weapons are prohibited.

Photos of drugs, the consuming of drugs or alcohol is prohibited.

Photos of lewd behavior or people exhibiting too much skin is prohibited.

Call 513-946-6300 or check the most recent policies regarding inmate photos on the jail's website by going here.

Important Mail Tips

Mail is always scanned and inspected for contraband, obscenity and other rule infractions.

Incoming mail will be inspected. Anything that is believed to pose a security risk to the inmates or jail staff will be returned to the sender in its entirety.
Continuing to mail things that must be returned could get the inmate in trouble and get your mailing privileges banned.

Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.  

Never write anything about the inmate's court case you wouldn't want read aloud in court.

Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.

The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.

Click here to view contact information for the Hamilton County Justice Center.

How to Send a Text or Email Message to an Inmate in Hamilton County Justice Center

To send a text or email message to a Hamilton County inmate, do the following:

Hamilton County Justice Center uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Hamilton County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Hamilton County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Hamilton County information for sending secure messages to an inmate in Hamilton County Justice Center, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

How Do You Communicate with an Inmate in the Hamilton County Justice Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Hamilton County Justice Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Hamilton County Justice Center Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Rent a Tablet for an Inmate in Hamilton County Justice Center

To rent a tablet for an inmate in Hamilton County follow these instructions:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription using Paypal.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your Hamilton County inmate will recieve their tablet in 3-5 business days, after you pay.

If you have any questions:

For all Hamilton County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.


 

How to Purchase Commissary or Deposit Money Online for an Inmate in Hamilton County

To purchase commissary online or deposit money in an Hamilton County Justice Center inmate's commissary account follow these instructions:

  • Start here and click ‘PLACE ORDER in CommissaryDeposit.com
  • Choose Ohio
  • Choose Hamilton County Justice Center
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate from the Hamilton County Justice Center list.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money or purchase commissary for your Hamilton County inmate. In addition, there is a maximum amount you can send and/or spend. 
Items you may Purchase from CommissaryDeposit.com:

  • Clothing - thermals, underwear, bras, shoes.
  • Stationary, envelopes, stamps, playing cards, board games
  • Toiletries, hygiene, reading glasses, medicated creams, aspirin
  • Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate or purchasing Commissary online in Hamilton County, go to our Inmate Commissary Page or our Send Money to an Inmate Page for details.


 

How to Deposit Money Online for an Inmate's Commissary Account in Hamilton County

To deposit money in an Hamilton County Justice Center inmate's commissary account follow these instructions:

  • Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
  • Choose Ohio
  • Choose Hamilton County Justice Center
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Hamilton County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Hamilton County, go to our Send Money Page for details.


 

How to Deposit Money Online for an Inmate's Commissary Account in Hamilton County

To deposit money in an Hamilton County Justice Center inmate's commissary account follow these instructions:

  • Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
  • Choose Ohio
  • Choose Hamilton County Justice Center
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Hamilton County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Hamilton County, go to our Send Money Page for details.


 

How to Schedule and Visit an Inmate in Hamilton County Justice Center

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Hamilton County Justice Center, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Hamilton County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How an Inmate Makes a Phone Call to You or Others from Hamilton County Justice Center

To set up a phone account so that your inmate can call you from Hamilton County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Hamilton County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How an Inmate Makes a Phone Call to You or Others from Hamilton County Justice Center

To set up a phone account so that your inmate can call you from Hamilton County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Hamilton County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

Photos of this facility
1 / 7
2 / 7
Hamilton County Justice Center located in Cincinnati OH (Ohio) 3
3 / 7
Hamilton County Justice Center located in Cincinnati OH (Ohio) 4
4 / 7
Hamilton County Justice Center located in Cincinnati OH (Ohio) 2
5 / 7
6 / 7
7 / 7