Lucas County Corrections Center Remote Inmate Video Visits

Search for an Inmate in Lucas County

Lucas County Corrections Center

Address:
1622 Spielbusch Avenue
Toledo, OH 43624

Phone:

419-213-4945

Schedule a Video Visit with an Inmate at the Lucas County Corrections Center - Remotely or at the Jail

The Lucas County Corrections Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Lucas County Corrections Center is able to accomplish this is with gettingout remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and gettingout.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on gettingout video visits and video messages, call the facility at 419-213-4945 or scroll down for a complete section of Frequently Asked Questions and Answers.

Lucas County Corrections Center - Remote Video Visitation with your Inmate

Lucas County Corrections Center uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Lucas County Corrections Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Lucas County Corrections Center.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Lucas County Corrections Center
INMATE VIDEO VISITATION SCHEDULE

  • You must be listed on an inmate’s approved visitor list before you can schedule a visit.
  • Visits can be scheduled by calling 419-213-4863 no sooner than six days and no later than one day before the visit is to take place. (Because there are no visits on Sunday or Monday, Tuesday visits must be arranged by Saturday.) 
  • All inmate visits are by appointment only on a first-come, first-served basis. No walk-ins will be allowed.
  • If you reach the Correction Center’s voice mail, please leave your name, name of inmate, proper spelling of both names, your date of birth, your Social Security number, a phone number where you can be reached, and the time and day you want to visit. The visitation counselor will return your call to confirm your visit within 24 hours, except Sunday and Monday. If the visitor speaks to a live person on the phone, no confirmation call will be made.
  • A complete warrant check will be done on each visitor. Visitors with active warrants will not be allowed to visit.
  • You must arrive in the front lobby of the Corrections Center 10 minutes before your scheduled visit. Bring your ID.
  • One adult may visit an inmate at one time. However, two adults may visit an inmate if they are the inmate’s parents or grandparents. Children age 17 or under may visit an inmate if accompanied by a parent or legal custodian/guardian.
  • No more than two people may visit an inmate at one time under any circumstances.
DAY TIME
TUESDAY 10:00-10:30AM
10:40-11:10AM
11:20-11:50AM
12:00-12:30PM
12:40-1:10PM
1:20-1:50PM
2:00-2:30PM
2:40-3:10PM
WEDNESDAY 10:00-10:30AM
10:40-11:10AM
11:20-11:50AM
12:00-12:30PM
12:40-1:10PM
1:20-1:50PM
2:00-2:30PM
2:40-3:10PM
THURSDAY 10:00-10:30AM
10:40-11:10AM
11:20-11:50AM
12:00-12:30PM
12:40-1:10PM
1:20-1:50PM
2:00-2:30PM
2:40-3:10PM
FRIDAY 10:00-10:30AM
10:40-11:10AM
11:20-11:50AM
12:00-12:30PM
12:40-1:10PM
1:20-1:50PM
2:00-2:30PM
2:40-3:10PM
SATURDAY 10:00-10:30AM
10:40-11:10AM
11:20-11:50AM
12:00-12:30PM
12:40-1:10PM
1:20-1:50PM
2:00-2:30PM
2:40-3:10PM

Remote Video Visiting an Inmate in the Lucas County Corrections Center

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Lucas County Corrections Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How Do Inmates in Lucas County Corrections Center Make Phone Calls?

To receive phone calls from inmates in Lucas County, or to assist them in making phone calls to other people, follow these steps:

  • Lucas County Corrections Center uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Lucas County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Lucas County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Lucas County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Inmates Can Use a Tablet to Access Services at Lucas County Corrections Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Lucas County Corrections Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Lucas County Corrections Center Inmate by Mail and by Email

To mail or email an inmate in Lucas County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Lucas County Corrections Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Lucas County Corrections Center has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Lucas County Corrections Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Lucas County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Lucas County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Lucas County Corrections Center?

To visit an inmate in Lucas County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Lucas County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Lucas County Corrections Center:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Lucas County follow these steps:
1.  Start by confirming that Lucas County Corrections Center's Video Visitation is working correctly by looking up Lucas County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Lucas County Corrections Center, and then the inmate you wish to communicate with.

Other Lucas County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Lucas County Corrections Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Lucas County, can be found on our Visit Inmate Page.

Lucas County Corrections Center Phone: 419-213-4945


 

How to Send a Carepack Commissary Package Directly to an Inmate in Lucas County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Lucas County Corrections Center follow these steps:

  • Register here to create an account with icaregifts for Lucas County.
  • Choose Ohio, then Lucas County Corrections Center, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Lucas County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Lucas County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Lucas County Corrections Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Lucas County.


 

How to Send Money to an Inmate in Lucas County

To send commissary money to an inmate in Lucas County Corrections Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Ohio, then select Lucas County Corrections Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Lucas County Corrections Center.


 

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