Delaware County Jail Remote Inmate Video Visits

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Delaware County Jail

Address:
327 South 5th Street
Jay, OK 74346

Phone:

918-253-4531

Schedule a Video Visit with an Inmate at the Delaware County Jail - Remotely or at the Jail

The Delaware County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Delaware County Jail is able to accomplish this is with Prodigy remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Prodigy.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on Prodigy video visits and video messages, call the facility at 918-253-4531 or scroll down for a complete section of Frequently Asked Questions and Answers.

Delaware County Jail uses Prodigy Solutions for Remote Video Visitation with Inmates

REMOTE VIDEO VISITATION

Visitation for Delaware County Jail inmates utilizes the Prodigy Inmate Visitation website for its visitation software.

If you should have a question or need assistance, call Prodigy Customer Support at 866-700-4545 ext. 7.

Signing up for Prodigy video visitation is quick and easy. Just follow these steps!

1. Sign Up Here.

2. Complete the information to be approved. You must submit a photo on ProdigySales.com to be approved for visitation.

3. Once approved, log in to the terminal to schedule a visit. Use the username and password you set when creating your account.

4. Select your scheduled visit session and click. Visits will show 5 minutes prior to the scheduled time.

5. Click on Start Video Call. Wait for the inmate to login. Once both parties have logged in, your visit will commence.

NOTE: Onsite video visits must be scheduled 24 hours in advance. This is for friends or family that do not have their own computer or smart phone. Visit Prodigy Sales to schedule onsite visitation or to see if Delaware County Jail allows Offsite Video Visitation from your home device.

Onsite video Visits will be 20 minutes in length (unless you were late) and someone is already scheduled after you. In that case, your visit will end at the previously scheduled time.

Remote Video Visiting an Inmate who is in the Delaware County Jail

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Delaware County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Delaware County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Delaware County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Delaware County Jail:
Inmate's Full Name & Inmate ID #
Delaware County Jail
327 S. 5th Street
Jay, OK 74346


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How Do Inmates in Delaware County Jail Make Phone Calls?

To receive phone calls from inmates in Delaware County, or to assist them in making phone calls to other people, follow these steps:

  • Delaware County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Delaware County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Delaware County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Delaware County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Delaware County Jail follow these steps:

  • Go to JailATM, choose Oklahoma, then choose Delaware County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Delaware County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Delaware County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Delaware County Jail check out our Commissary Instructions Page for Delaware County.


 

How to Schedule and Have a Visit with an Inmate at Delaware County Jail

To schedule a visit and have an at-the-jail or remote video visit with an inmate in Delaware County, follow these instructions:

  • Visitation for Delaware County Jail inmates utilizes the Prodigy Inmate Visitation website for its visitation software.
  • You need to first be approved for a visit with a Delaware County inmate by submitting your identification.
  • If you should have a question or need assistance, call Prodigy Customer Support at 866-700-4545 ext. 7.
  • Once approved, log in to either the online or Delaware County Jail terminal to schedule a visit.
  • Use the username and password you set when creating your account.

For all the information you need regarding Delaware County inmate visitation, whether at the facility or remotely from your home, check out our Visit Inmate Page.


 

How Do Inmates in Delaware County Jail Make Phone Calls?

To receive phone calls from inmates in Delaware County, or to assist them in making phone calls to other people, follow these steps:

Inmate phone services for inmates at the Delaware County Jail are provided by Prodigy Solutions.

Send an Inmate a Deposit Online for them to purchase phone cards, or add money to their account so they can call whoever they want, or be able to call only you.

  • Funds may be added in person directly at the Delaware County jail from 8:30 a.m. to 4:30 p.m., Monday to Friday.
  • Persons adding funds to an inmate’s account may use cash or credit cards using the kiosk in the office lobby, or by bringing a money order made out to the inmate’s name.
  • For more information, you can call the Delaware County Jail from 8:30 a.m. to 4:30 p.m., Monday to Friday, or call Prodigy Directly at 866-700-4545 ext. 7.

For all the information regarding phone calls with Delaware County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Delaware County

To deposit money online for an inmate in Delaware County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Delaware County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Oklahoma, then choose Delaware County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Delaware County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Delaware County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Delaware County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Delaware County.


 

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