REMOTE VIDEO VISITATION
Visitation for Jackson County Jail inmates utilizes the Prodigy Inmate Visitation website for its visitation software.
If you should have a question or need assistance, call Prodigy Customer Support at 866-700-4545 ext. 7.
Signing up for Prodigy video visitation is quick and easy. Just follow these steps!
1. Sign Up Here.
2. Complete the information to be approved. You must submit a photo on ProdigySales.com to be approved for visitation.
3. Once approved, log in to the terminal to schedule a visit. Use the username and password you set when creating your account.
4. Select your scheduled visit session and click. Visits will show 5 minutes prior to the scheduled time.
5. Click on Start Video Call. Wait for the inmate to login. Once both parties have logged in, your visit will commence.
NOTE: Onsite video visits must be scheduled 24 hours in advance. This is for friends or family that do not have their own computer or smart phone. Visit Prodigy Sales to schedule onsite visitation or to see if Jackson County Jail allows Offsite Video Visitation from your home device.
Onsite video Visits will be 20 minutes in length (unless you were late) and someone is already scheduled after you. In that case, your visit will end at the previously scheduled time.
Inmates at the Jackson County Jail, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the remote video services of the third party company outlined below.
Call for remote inmate visitation updates as schedules and policies can change without much advance notice.
Jackson County Jail inmates are allowed to have no limit on the number of visits when using the remote video visitation service.
To set up a phone account so that your inmate can call you from Jackson County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Jackson County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To receive phone calls from inmates in Jackson County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Jackson County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Jackson County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Jackson County Jail check out our Commissary Instructions Page for Jackson County.
To schedule a visit and have an at-the-jail or remote video visit with an inmate in Jackson County, follow these instructions:
For all the information you need regarding Jackson County inmate visitation, whether at the facility or remotely from your home, check out our Visit Inmate Page.
To receive phone calls from inmates in Jackson County, or to assist them in making phone calls to other people, follow these steps:
Inmate phone services for inmates at the Jackson County Jail are provided by Prodigy Solutions.
Send an Inmate a Deposit Online for them to purchase phone cards, or add money to their account so they can call whoever they want, or be able to call only you.
For all the information regarding phone calls with Jackson County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To deposit money online for an inmate in Jackson County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Jackson County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Jackson County.
