Douglas County Jail Inmate Visitation

Douglas County Jail

Address:
1036 SE Douglas Ave
Roseburg, OR 97470

Phone:

541-440-4440

Douglas County Jail contracts with CIDNET for their Remote Visitation

Douglas County Jail uses CIDNET for Remote Video Visitation between inmates and their friends and family.  
Register here.


Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support

Visiting Hours in Douglas County Jail

Douglas County Jail 
VIDEO VISITATION SCHEDULE using CIDNET.


**If you don't have a device that can be used for video visits, there is a video visitation unit on the 3rd floor lobby of the Justice Building (63360 Britta Street - Bend, OR).
It is available for use Monday thru Friday from 7:30AM to 4:30PM, excluding holidays.
NOTE: During COVID, inmates are allowed two (2) FREE on-site (Britta Street) video visits. Each visit is limited to 30 minutes.

DAY HOUSING TIME
MONDAY FEMALES 9:00AM-10:30AM
MONDAY RSAT 1:00PM-2:30PM
TUESDAY GENERAL
POPULATION
9:00AM-10:30AM
TUESDAY SPECIAL
HOUSING
1:00PM-2:30PM
WEDNESDAY SPECIAL
HOUSING
9:00AM-10:30AM
WEDNESDAY GENERAL
POPULATION
1:00PM-2:30PM
THURSDAY GENERAL
POPULATION
9:00AM-10:30AM
THURSDAY FEMALES 1:00PM-2:30PM
FRIDAY SPECIAL VISITS 9:00AM-10:30AM
SATURDAY NO VISITS NO VISITS
SUNDAY OUTSIDE
WORK CREW
9:00AM-10:30AM

Douglas County Jail Visitation Application Process

Douglas County Jail may require visitors to fill out an application prior to your visiting an inmate.
Carefully fill out the application. Incomplete paperwork is cause for denial.
Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on the background check – which if lied about on the application, will cause visits to be denied.
Call 541-440-4440 to ask specific questions about the application.
Click here to go to the jail's website for more information about the application process. 

'At Home' Video Visitation

Many jails are implementing video visits. These visits are conducted via the Internet on computers, IPADS and Smart phones.
This has increased exponentially with the chaos surrounding the pandemic 
Video visits allow the visit to take place in the privacy of your own home.
Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along.

Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.
Video visitation is slowly gaining favor with all jails in America as jail management realizes the financial savings and reduced security risks involved with remote visitation.
Click here to see if video visitation is now available at Douglas County Jail – as well as to view the complete set of rules, the cost to you and how to get set up online.

Who Can Visit an Inmate in Douglas County Jail

Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.
Visitation applicants in Douglas County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.
Jails limit the number of people that can visit an inmate to two adults each visit.
Children under age 18 must be accompanied by the parent or legal guardian.

Call 541-440-4440 to ask specific questions about this policy or click here for any updates to this policy.
It is likely that the Douglas County Jail will deny visitation to anyone with a past felony conviction regardless of probation/parole status.
Call 541-440-4440 prior to arriving for the specific jail guideline regarding your legal status.
If you are a co-defendant with the inmate in a pending case, your visit will be denied.
If you and the inmate are under a court order to have no contact with each other, your visit will be denied.
The Douglas County Jail reserves the right to deny any person the right to enter the jail it chooses and for any reason.

Douglas County Jail Visitation Dress Code

The Douglas County Jail staff reserves the right to turn anyone away who is not dressed appropriately for a visit.
The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 
Wear clothes that are not revealing.
Don't wear see-through material.
Have all undergarments covered (males and females) and avoid a lot of cleavage.
Shorts and skirts should reach mid-thigh.
Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:
Clothing promoting gang affiliation.
Anything displaying drugs, weapons or profanity.
Clothing depicting anything obscene.

Call 541-440-4440 to ask specific questions about the Douglas County Jail Visitation Dress Code guidelines or click here for complete instructions.

Douglas County Jail Visitation Tips, Rules and Guidelines

Jail visits are conducted in person behind plexi-glass or on a televised screen from another location.
Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.
Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).
Children must be monitored at all times or jail staff will end the visit early.
Call 541-440-4440 or click here to go to the jail's official website for additional Rules regarding Douglas County Jail visitation.

How to Both Schedule a Visit and Have Remote Video Visitation with an Inmate incarcerated in Douglas County

To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Douglas County Jail inmate.
    1. Click the Create Account button.
    2. Agree to the terms.
    3. Login to your email and open the verification email sent by CIDNET. Click it.
    4. Choose a Security PIN and a Password.
    5. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Oregon, then the Douglas County Jail, then your inmate's name.
  • Once you have completed this, the Douglas County Jail will have to give final approval for you to set up a video visitation account with your inmate.

For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Douglas County, visit our full page guide

NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.


 

How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Douglas County

To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Douglas County Jail inmate.
    1. Click the Create Account button.
    2. Read the Terms of Use, then click Agree.
    3. Login to your email and open the CIDNET email.
    4. In the email, click the Complete Your Verification link.
    5. Choose a Security PIN and a Password.
    6. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Oregon, then the Douglas County Jail, then your inmate's name.
  • Once you have completed this, the Douglas County Jail will have to give final approval for you to set up a phone account with your inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Douglas County, visit our full page guide

NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to send a text or email to an inmate in Douglas County

To send and receive secure texts or emails from an inmate housed in Douglas County follow these instructions:

  • Register and create an account with CIDNET.
  • Choose a Security PIN and Password.
  • After logging in, from the Menu, choose the state of Oregon, then the Douglas County Jail, then your inmate's name.
  • Once you have completed this, the Douglas County Jail will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Douglas County, visit our full page guide


 

How to Send a Secure Email Message to an Inmate in Douglas County

To send a secure email message to an inmate in Douglas County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Oregon, then select Douglas County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Douglas County Jail check out our Secure Messaging Guide for Douglas County.


 

How to Send Money to an Inmate in Douglas County

To send commissary money to an inmate in Douglas County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Oregon, then select Douglas County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Douglas County Jail.


 

Photos of this facility
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