Marion County Correctional Facility, OR Video Visitation

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Marion County Correctional Facility

Address:
4000 Aumsville Highway SE
Salem, OR 97317
Phone:
503-581-1183

Marion County Correctional Facility - Remote Video Visitation with your Inmate

Marion County Correctional Facility uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.   Using your personal computer.
2.   Using the IC Solutions iphone or Android app.
3.   Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here.

Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
Select your Inmate.
Fund your account using either a Visa, Mastercard credit or debit card.
Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app

Cost of a Remote Video Visit

The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•   Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•   All visits are subject to monitoring and recording.
•   All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•   You must check-in 15 minutes prior to the scheduled visit.
•   Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
•   Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•   Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•   Clothing must cover all private/sensitive body areas.
•   The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•   Marion County Correctional Facility can disconnect, deny, change, or cancel a visit at any time.
•   Internet connectivity issues during offsite visits will NOT be refunded.
•   Each visitation session will show a timer to display elapsed time.
•   After your visit has ended your connection will be terminated automatically.

Marion County Correctional Facility
ON-SITE INMATE VISITATION SCHEDULE

Visits will be limited to one visitor with no more than one child per visit.
Due to limited space, no more than two visitors will be allowed per visiting time in each housing area (C, D or E).
Visiting times have been adjusted from 40 minutes to 30 minutes in order to allow for extra cleaning prior to each scheduled visiting time.

HOUSING LOCATION	SIGN UP TIME	VISIT TIME
General PCs D PCs Female PCs	MONDAYS WEDNESDAYS FRIDAYS 8:00-8:15AM	MONDAYS WEDNESDAYS FRIDAYS 8:20-8:50AM
D, E1, E5, C4 Females	MONDAYS WEDNESDAYS FRIDAYS 8:40-9:15AM	MONDAYS WEDNESDAYS FRIDAYS 9:35-10:05AM
C, D, E2-E4	MONDAYS WEDNESDAYS FRIDAYS 9:45-10:15AM	MONDAYS WEDNESDAYS FRIDAYS 10:30-11:00AM
C, D, E1, E5	MONDAYS WEDNESDAYS FRIDAYS 12:30-1:00PM	MONDAYS WEDNESDAYS FRIDAYS 1:15-1:45PM
D, C4 Females, E2-E4	MONDAYS WEDNESDAYS FRIDAYS 1:30-2:00PM	MONDAYS WEDNESDAYS FRIDAYS 2:10-2:40PM
C, E1, E5	MONDAYS WEDNESDAYS FRIDAYS 3:00-3:30PM	MONDAYS WEDNESDAYS FRIDAYS 4:00-4:40PM
D, E1, E5, C4 Females	TUESDAYS THURSDAYS 8:00-8:15AM	TUESDAYS THURSDAYS 8:20-8:50AM
General PCs D PCs Female PCs	TUESDAYS THURSDAYS 8:40-9:15AM	TUESDAYS THURSDAYS 9:35-10:05AM
C, D, E2-E4	TUESDAYS THURSDAYS 9:45-10:15AM	TUESDAYS THURSDAYS 10:30-11:00AM
C, D, E1, E5	TUESDAYS THURSDAYS 12:30-1:00PM	TUESDAYS THURSDAYS 1:15-1:45PM
D, C4 Females, E2-E4	TUESDAYS THURSDAYS 1:30-2:00PM	TUESDAYS THURSDAYS 2:10-2:40PM
C, E1, E5	TUESDAYS THURSDAYS 3:00-3:30PM	TUESDAYS THURSDAYS 4:00-4:40PM
Protective Custody	MONDAYS WEDNESDAYS FRIDAYS 8:00-8:15AM	MONDAYS WEDNESDAYS FRIDAYS 8:20-8:50AM
Protective Custody	TUESDAYS THURSDAYS 8:45-9:15AM	TUESDAYS THURSDAYS 9:35-10:05AM

Visiting desk phone number: 503-588-8588
Visiting desk is open: Monday - Friday, 8:00 A.M. - 5:00 P.M.

Teléfono de información para visitas es el siguiente 503-588-8588.
Horario de visitas es de Lunes a Viernes desde 8:00 A.M. - a las 5:00 P.M.

To find where an inmate is housed call: 503-588-8588

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Marion County Correctional Facility money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How Do Inmates in Marion County Correctional Facility Make Phone Calls?

To receive phone calls from inmates in Marion County, or to assist them in making phone calls to other people, follow these steps:

Marion County Correctional Facility uses the services of IC Solutions.
Register with them online or call them at 888-506-8407.
Agents are available 24 hours a day, and speak both English & Spanish.
Services for Marion County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Marion County.
Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Marion County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to visit an inmate in Marion County Oregon using Video Visitation or visiting an inmate at the jail

To visit an inmate in Marion County follow these steps:

In addition to visiting inmates at the jail, Marion County Correctional Facility uses a video visitation service called IC Solutions.
In order to visit with your inmate online or at the Marion County Jail Video Kiosk, you must first register with IC Solutions.
Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Marion County Correctional Facility.
Then select your Marion County Inmate.
Then fund your account using either a Visa, Mastercard credit or debit card.
Lastly, schedule a visit.
The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Marion County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.

How to Communicate with an Marion County Correctional Facility Inmate by Mail and by Email

To mail or email an inmate in Marion County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

All mail sent to an inmate at the Marion County Correctional Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
All mail must include the facility's address, as well as the inmate's name and assigned number.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
The Marion County Correctional Facility has a zero-tolerance policy regarding mail violations.
All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1. Select Marion County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
You can also send your Marion County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Marion County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How Inmates Can Use a Tablet to Access Services at Marion County Correctional Facility

To find out how to get access to a tablet for inmate read the following:

1. First, Register or Sign In to GettingOut/GTL

2. Purchase the services you want for your Marion County Correctional Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

Marion County Correctional Facility Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Marion County Correctional Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Marion County Correctional Facility:
Inmate's Full Name & SID#
c/o Marion County Correctional Facility
4000 Aumsville Highway SE
Salem, OR 97317

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How to Send a Carepack Commissary Package Directly to an Inmate in Marion County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Marion County Correctional Facility follow these steps:

Select Oregon, then select Marion County Correctional Facility, and then select the 'Send a Package Order' option.
Register and create an account with Access Securepak, for Marion County.
Choose the inmate and the products you want shipped to them, and input your payment method.
NOTE: There may be a limit on how much product you can send your inmate in Marion County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Marion County Correctional Facility check out our Commissary Instructions Page for Marion County.

How to Send Money to an Inmate in Marion County

To send commissary money to an inmate in Marion County Correctional Facility follow these steps:

Register with Access Corrections by creating an account.
Select Oregon, then select Marion County Correctional Facility, and then the inmate you want to send money to.
Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Marion County Correctional Facility.