Lancaster County Prison Remote Inmate Video Visits

Lancaster County Prison

Address:
625 East King Street
Lancaster, PA 17602-3199

Phone:

717-299-7800

DAY INMATE
HOUSING
TIME
MONDAY 3-1 8:00AM-9:00AM, 12:00PM-1:00PM, 2:00PM-3:00PM, 6:30PM-7:30PM, 8:30PM-9:30PM
TUESDAY 3-2 8:00AM-9:00AM, 12:00PM-1:00PM, 2:00PM-3:00PM, 6:30PM-7:30PM, 8:30PM-9:30PM
WEDNESDAY 3-5 8:00AM-9:00AM, 12:00PM-1:00PM, 2:00PM-3:00PM, 6:30PM-7:30PM
WEDNESDAY G-1 (WP) 8:30PM-9:30PM
THURSDAY 2-1 8:00AM-9:00AM, 12:00PM-1:00PM, 2:00PM-3:00PM, 6:30PM-7:30PM, 8:30PM-9:30PM
FRIDAY G-2 (CL5) 8:00AM-9:00AM
FRIDAY MHU 12:00PM-1:00PM
FRIDAY G-2 (AC) 2:00PM-3:00PM
FRIDAY MHU 6:30PM-7:30PM
SATURDAY D-BLOCK ANNEX 8:00AM-9:00AM
SATURDAY 2-5 12:00PM-1:00PM, 2:00PM-3:00PM, 6:30PM-7:30PM, 8:30PM-9:30PM
SUNDAY C-MAIN 8:00AM-9:00AM
SUNDAY WORK RELEASE 12:00PM-1:00PM
SUNDAY AD-SEG 2:00PM-3:00PM
SUNDAY WORK RELEASE 6:30PM-7:30PM
SUNDAY C-MAIN 8:30PM-9:30PM
  • Each inmate is allowed to have one visit per week.
  • The visits are one hour in length.
  • Visits must be scheduled the day prior.
  • Absolutely no walk-in visitors will be permitted. For visits occurring on Saturday, Sunday or Monday, scheduling must be done the Friday prior.
  • To schedule a visit, the civilian must call in to the prison (717-299-7800) and speak with the receptionist between the hours of 9:00am to 5:00pm Monday through Friday. If two individuals wish to visit at the same time, one of the individuals must schedule both parties.
  • Inmates are permitted two visitors at each visit. Both visitors must be scheduled and must be on the inmate’s approved visitation list.
  • Visit times will be based upon where the inmate is housed. (See schedule above)
  • Visitors must arrive to the prison no more than 15 minutes prior to their scheduled visit time. 

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Lancaster County Prison money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Postcards
The Lancaster County Prison allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Lancaster County Prison also allows regular postcards and envelopes to be mailed to inmates as well.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
C/O Securus Digital Mail Center-Lancaster County
PO BOX 792
Lebanon, MO 65536


Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Lancaster County Prison allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Lancaster County Prison standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Lancaster County Prison
625 E. King St.
Lancaster, PA 17602


 

How to Send a Carepack Commissary Package Directly to an Inmate in Lancaster County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Lancaster County Prison follow these steps:

  • Go to JailATM, choose Pennsylvania, then choose Lancaster County Prison
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Lancaster County Prison, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Lancaster County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Lancaster County Prison check out our Commissary Instructions Page for Lancaster County.


 

How to Deposit Money Online for an Inmate in Lancaster County

To deposit money online for an inmate in Lancaster County Prison follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Lancaster County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Pennsylvania, then choose Lancaster County Prison
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Lancaster County Prison, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Lancaster County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Lancaster County Prison, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Lancaster County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Lancaster County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Lancaster County Prison follow these steps:

  • Select Pennsylvania, then select Lancaster County Prison, and then select the 'Send a Package Order' option.
  • Register and create an account with My Care Pack, also known as Access Securepak, for Lancaster County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Lancaster County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Lancaster County Prison check out our Commissary Instructions Page for Lancaster County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].


 

How an Inmate Makes a Phone Call to You or Others from Lancaster County Prison

To set up a phone account so that your inmate can call you from Lancaster County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Lancaster County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Text or Email Message to an Inmate in Lancaster County Prison

To send a text or email message to a Lancaster County inmate, do the following:

Lancaster County Prison uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Lancaster County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Lancaster County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Lancaster County information for sending secure messages to an inmate in Lancaster County Prison, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

Photos of this facility
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