Lehigh County Jail

Search for an Inmate or Active Arrest Warrant in Lehigh County

Lehigh County Jail

Need information about an inmate? Call the 1352-bed Lehigh County Jail at 610-782-3270 any time, day or night, or look them up with the inmate search tool.

This jail is where people arrested in the county for misdemeanors and felonies are taken for booking and processing. Some are released after posting bond or on their own recognizance. Others are held until their trial is decided.

If convicted and sentenced to less than a year, an inmate serves the time here. A sentence longer than a year means a transfer to the Pennsylvania State Prison System or the Federal Bureau of Prisons.

Use this page to find the visitation schedule and policies, send money to an inmate, write a letter, set up inmate phone calls and voicemail, email or text, rent a tablet, post a bail bond, or buy commissary.

Save the booking number or jail ID once you have it, as it’s required for most correspondence. If the online roster doesn’t show it, call Lehigh County Jail at 610-782-3270.

Phone

610-782-3270

Physical address

38 North Fourth Street
Allentown, PA 18102
Get directions

Mailing address (personal mail)

Inmate's Full Name & Inmate ID Number (call 610-782-3270 to get this information)
Lehigh County Jail - Pennsylvania
P.O. Box # 247
Phoenix, MD 21131

Mailing address (legal mail or subscriptions)

Inmate's Full Name & Inmate ID Number (call 610-782-3270 to get this information)
Lehigh County Jail
38 N. Fourth Street
Allentown, PA. 18102

Other Jails and Prisons

To search for an inmate in the Lehigh County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 610-782-3270 for the information you are looking for. You can also look up an offender's Criminal Court Case online in Lehigh County or any other county in Pennsylvania.

Lehigh County Jail Inmate Search

The Lehigh County Jail maintains an average of 1352 offenders in custody on any given day. The Lehigh County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Lehigh County law enforcement agencies arrest and detain approximately 35,040 offenders.

The following charts of Lehigh County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Lehigh County Corrections Department, the state of Pennsylvania Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Lehigh County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Lehigh County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

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The Lehigh County Jail was opened in 1992 and is a large 250,000 square foot facility with direct supervision of over 1350 inmates. With the direct supervision system there are officers located within the housing units or pods, in order to interact with the inmates and intervene in disagreements or interrupt undesirable behaviors before they escalate. It also contributes to a sense of community within the jail and can improve relationships and trust in officers. This particular facility includes a maximum security section where those who are accused of serious crimes or have been convicted on violent charges can be held without risking the safety of other inmates. Several programs are offered to provide support, skills, and educational opportunities to all inmates, as well as mail services, meals, medical care, mental health care, phone services, and visitation. To fund phone calls out of the jail an account can be made at connectnetwork.com and the GTL program will allow funds to be added and tracked for phone usage. To make calls all inmates must provide a list of people they want to call and their contact information, only those on the approved list can be called. No incoming calls are accepted. While mail is permitted both to and from inmates, there are rules around what is allowed in the mail and what is not. The upgrade to TextBehind services for mail has reduced the amount of contraband that is finding its way into jails. All mail is opened by a third party and scanned into the system for digital delivery to inmates. Privileged mail, such as from lawyers, mail orders for deposit to inmate accounts, and mail for the staff will be delivered directly to the jail. Visitors are allowed, provided they are on the approved visitor list and that they book in advance. The visiting system is operated by GTL and has an online registration and booking system for both onsite and offsite video visits. Visiting hours are 8-11am, 12:30-4:30pm, and 8pm-10pm, with weekend and holiday schedules 8-10:15am. Each housing unit is assigned to a day and time for visits, which changes depending upon the needs of the facility and any other activities or classes that are being attended, for this reason it is necessary to sign into the online booking system to access the visiting hours of each inmate personally before scheduling.
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The booking process explained for Lehigh County Jail

Following an arrest, individuals are processed at Lehigh County Jail. The booking process confirms identity, charges, and whether the individual will be released, granted bail, or held until court.

It is advisable to remain silent during booking, as anything said can be used against the individual later. Legal counsel should be consulted before any statements are made.

The booking steps at Lehigh County Jail include:

  • Identification verification.
  • Taking mugshots.
  • Answering questions about health, criminal history, and gang affiliations.
  • Possible DNA sample collection.
  • A full-body search.
  • Confiscating personal items for safekeeping.
  • Providing a phone call.

To inquire about posting bond for an arrestee, contact the facility at 610-782-3270.

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What are the bail options in Lehigh County after an arrest?

Once arrested, an individual may be brought to Lehigh County Jail in Allentown for processing. The next steps vary:

1. The individual may be released without paying bail and ordered to appear on a set date.
2. The individual could be held in jail until their hearing.
3. Posting bail or bond allows them to be released. Call 610-782-3270 to confirm the bail amount.

There are several ways to pay an individual’s bail.

  • A cash bond is posted by paying the whole amount at the jail bonding window or the clerk's office with cash, a cashier's check or a money order, and many facilities also accept cards at a kiosk or through an online bond vendor for a fee; bring the inmate's full name and booking number, and the jail's line is 610-782-3270.
  • Licensed bail bond agencies in Lehigh County can provide assistance.
  • Courts in many places accept real property, such as land or a house, as bond collateral when the owner documents clear title and equity of at least the bond amount, often double, with a deed and a recent tax or appraisal value, and the court that set bail approves.

For more information about bail in Lehigh County, Pennsylvania, see the Lehigh County Jail Bail Guide.

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How Do You Visit an Inmate in the Lehigh County Jail? What is the Schedule?

Lehigh County Jail ON-SITE VISITATION SCHEDULE

38 North Fourth Street
Allentown, PA 18102
610-782-3270

  • Inmate Visitors who wish to visit an inmate at the Lehigh County Jail, as opposed to remotely from their home computer, must schedule their visitation time in advance.
  • Visits must be scheduled at least one(1) day in advance, but not more than seven(7) days in advance.
  • Note: The first number that represents the 'Housing location' of the inmate represents the floor their unit is on (example: 1C1 = 1st floor, 4B = 4th floor, etc.).
  • On-site visits are also being done by video until further notice.  Call the jail at 610-782-3270 to confirm.

On-Site Visitation Schedule

DAY HOUSING TIME
SUN 1A, 3A, 4B 8:00AM-10:15AM
SUN 1C1, 3B, 4D 12:30PM-4:30PM
SUN 1D1,2C, 3D, 4C1 7:00PM-10:00PM
MON 1C1, 3A, 4B 12:30PM-4:30PM
MON 1D2, 3B, 4D 7:00PM-10:00PM
TUES 1D-A/S D/S,
3C-A/S D/S,
4C-A/S D/S
8:00AM-11:00AM
TUES 1D2, 2C, 3B, 4D 12:30PM-4:30PM
TUES 1A, 2D, 3D, 4C1 7:00PM-10:00PM
WED 1D-A/S D/S,
3C-A/S D/S,
4C-A/S D/S
8:00AM-11:00AM
WED 1D1, 3D, 4C1 12:30PM-4:30PM
WED 1D3, 3A, 4B 7:00PM-10:00PM
THUR 1D3, 2D, 3A, 4B 12:30PM-4:30PM
THUR 1A, 2C, 3B, 4D 7:00PM-10:00PM
FRI 1C1, 2C 12:30PM-4:30PM
FRI 1D1, 2D, 3D, 4C1 7:00PM-10:00PM
SAT 1A, 2D, 3D, 4C1 8:00AM-10:15AM
SAT 1D2, 3A, 4B 12:30PM-4:30PM
SAT 1D3, 3B, 4D 7:00PM-10:00PM


Lehigh County Jail Remote Video Visitation

DAY TIMES
SUNDAY 8:00 a.m. to 10:00 a.m.
12:00 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.
MONDAY 12:30 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.
TUESDAY 12:30 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.
WEDNESDAY 12:30 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.
THURSDAY 12:30 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.
FRIDAY 12:30 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.
SATURDAY 8:00 a.m. to 10:00 a.m.
12:00 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.

 

Lehigh County Jail uses Viapath / GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:

1.  Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Lehigh County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Lehigh County Jail.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Lehigh County Jail?

To visit an inmate in Lehigh County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Lehigh County remote video inmate visitation can be done using the services of Viapath / GettingOut. 



There are three ways to remotely visit your inmate in Lehigh County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the Viapath / GettingOut apps.

To remotely visit an inmate in Lehigh County follow these steps:
1.  Start by confirming that Lehigh County Jail's Video Visitation is working correctly by looking up Lehigh County here.

2.  The next step is to create an account here for Viapath / GettingOut.
3. Then add funds to your account.
4. Last, select Lehigh County Jail, and then the inmate you wish to communicate with.

Other Lehigh County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Lehigh County Jail Visitation Services you can call them at 866-516-0115.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Lehigh County, can be found on our Visit Inmate Page.

Lehigh County Jail Phone: 610-782-3270

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lehigh County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 610-782-3270 for further assistance.

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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Lehigh County Jail?

Lehigh County Jail ON-SITE VISITATION SCHEDULE

38 North Fourth Street
Allentown, PA 18102
610-782-3270

  • Inmate Visitors who wish to visit an inmate at the Lehigh County Jail, as opposed to remotely from their home computer, must schedule their visitation time in advance.
  • Visits must be scheduled at least one(1) day in advance, but not more than seven(7) days in advance.
  • Note: The first number that represents the 'Housing location' of the inmate represents the floor their unit is on (example: 1C1 = 1st floor, 4B = 4th floor, etc.).
  • On-site visits are also being done by video until further notice.  Call the jail at 610-782-3270 to confirm.

On-Site Visitation Schedule

DAY HOUSING TIME
SUN 1A, 3A, 4B 8:00AM-10:15AM
SUN 1C1, 3B, 4D 12:30PM-4:30PM
SUN 1D1,2C, 3D, 4C1 7:00PM-10:00PM
MON 1C1, 3A, 4B 12:30PM-4:30PM
MON 1D2, 3B, 4D 7:00PM-10:00PM
TUES 1D-A/S D/S,
3C-A/S D/S,
4C-A/S D/S
8:00AM-11:00AM
TUES 1D2, 2C, 3B, 4D 12:30PM-4:30PM
TUES 1A, 2D, 3D, 4C1 7:00PM-10:00PM
WED 1D-A/S D/S,
3C-A/S D/S,
4C-A/S D/S
8:00AM-11:00AM
WED 1D1, 3D, 4C1 12:30PM-4:30PM
WED 1D3, 3A, 4B 7:00PM-10:00PM
THUR 1D3, 2D, 3A, 4B 12:30PM-4:30PM
THUR 1A, 2C, 3B, 4D 7:00PM-10:00PM
FRI 1C1, 2C 12:30PM-4:30PM
FRI 1D1, 2D, 3D, 4C1 7:00PM-10:00PM
SAT 1A, 2D, 3D, 4C1 8:00AM-10:15AM
SAT 1D2, 3A, 4B 12:30PM-4:30PM
SAT 1D3, 3B, 4D 7:00PM-10:00PM


Lehigh County Jail Remote Video Visitation

DAY TIMES
SUNDAY 8:00 a.m. to 10:00 a.m.
12:00 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.
MONDAY 12:30 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.
TUESDAY 12:30 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.
WEDNESDAY 12:30 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.
THURSDAY 12:30 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.
FRIDAY 12:30 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.
SATURDAY 8:00 a.m. to 10:00 a.m.
12:00 p.m. to 4:30 p.m.
7:00 p.m. to 10:00 p.m.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lehigh County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 610-782-3270 for further assistance.

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How Do You Deposit Money for an Inmate in the Lehigh County Jail?

  • Inmate Accounts, located in the lobby of the Lehigh County Jail, accepts deposits 8:00AM to 2:00PM Monday thru Friday.
  • Inmates who have been discharged may close their accounts 8:00AM through 2:00PM
  • Inmate Accounts accepts only cash, money orders or certified checks.
  • Inmates can only have a maximum of $300 in his account.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using Viapath/GettingOut.com

Lehigh County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Lehigh County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Lehigh County Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Lehigh County Jail inmate's account for communication services, check out our Send Money page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lehigh County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 610-782-3270 for further assistance.

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How Do I Receive Phone Calls from an Inmate in the Lehigh County Jail?

How Do You Communicate with an Inmate in the Lehigh County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Lehigh County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Lehigh County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lehigh County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 610-782-3270 for further assistance.

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How do I Mail an Inmate in the Lehigh County Jail, and what can I send them?

Lehigh County Jail Inmate Mail Guidelines

Postcards
Check the Lehigh County Jail's mail rules before sending postcards or books. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Lehigh County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID Number (call 610-782-3270 to get this information)
Lehigh County Jail - Pennsylvania
P.O. Box # 247
Phoenix, MD 21131



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID Number (call 610-782-3270 to get this information)
Lehigh County Jail
38 N. Fourth Street
Allentown, PA. 18102



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Check the Lehigh County Jail's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Lehigh County Jail standards will be disposed of.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID Number (call 610-782-3270 to get this information)
Lehigh County Jail
38 N. Fourth Street
Allentown, PA. 18102


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Lehigh County Jail:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Lehigh County Jail Pennsylvania
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Lehigh County Jail mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Lehigh County Jail Pennsylvania (
note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lehigh County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 610-782-3270 for further assistance.

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Can I purchase Commissary Online for an Inmate in the Lehigh County Jail, and what can I purchase?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lehigh County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 610-782-3270 for further assistance.

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How Can I Communicate with an Inmate in the Lehigh County Jail using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Lehigh County Jail contracts with Viapath/GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Lehigh County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
Call   866-516-0115


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Lehigh County Jail:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Lehigh County Jail Pennsylvania
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Lehigh County Jail mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Lehigh County Jail Pennsylvania (
note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lehigh County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 610-782-3270 for further assistance.

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Do Inmates in the Lehigh County Jail have Access to Tablets or Computers?

Lehigh County Jail allows inmates access to tablets to use for the services provided by Viapath / gettingout.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Lehigh County Jail, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Lehigh County Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Lehigh County Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Lehigh County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to Viapath/GettingOut/GTL

2.  Purchase the services you want for your Lehigh County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lehigh County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 610-782-3270 for further assistance.

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What are the other Jails in the Neighboring Counties surrounding Lehigh County?

Lehigh County (this county)Bucks CountyBerks CountySchuylkill CountyCarbon CountyNorthampton CountyMontgomery County
Lehigh County Jails listed No jails listed
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Search for an Inmate or Active Arrest Warrant in Lehigh County

This facility, known as "Lehigh County Jail" is also known as Lehigh County Prison, Lehigh County Prison, Pennsylvania, Lehigh.