Minnehaha County Jail Remote Inmate Video Visits

Minnehaha County Jail

Address:
305 West 4th Street
Sioux Falls, SD 57104

Phone:

605-367-4321

Minnehaha County Jail - Remote Video Visitation with your Inmate

Minnehaha County Jail uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.



Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

  • Register here.  
  • Select Minnehaha County Jail
  • Select your inmate.
  • Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

Minnehaha County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

305 West 4th Street
Sioux Falls, SD 57104
605-367-4321

Schedule Video Visits online with NCIC

  • On-site Visits are free.
  • Each person will be allowed to visit an inmate only once per day. After you have completed visiting an inmate you may not visit that person again until that person's next scheduled visiting day. You may visit another inmate but you will need to return to the visiting line and wait your turn.
  • Visits will last 30 minutes, unless approved by the Jail Supervisor.
  • The number of visitors an inmate may receive and the length of visit may be limited only by the facility's schedule, space and personnel constraints or when there are substantial reasons to justify such limitations.
  • Visitation will not exceed 60 minutes in length.
  • All visits must be made at least 24 hours in advance.
DAY TIME
SUNDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM
MONDAY No on-site Visitation
TUESDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM
WEDNESDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM
THURSDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM
FRIDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM
SATURDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM

Minnehaha County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
DAY TIME
SUNDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM
MONDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM
TUESDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM
WEDNESDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM
THURSDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM
FRIDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM
SATURDAY 7:30 AM - 10:15 AM
1:00 PM - 4:00 PM
7:00 PM - 9:30 PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Minnehaha County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send a Secure Email Message to an Inmate in Minnehaha County

To send a secure email message to an inmate in Minnehaha County Jail follow these steps:

Minnehaha County Jail uses the services of NCIC for you to deposit funds into your {Minnehaha County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:

•    Deposit online at NCIC.com
•    Deposit at the kiosk in the Minnehaha County Jail lobby, if available.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – [email protected]

For all information on how to Text/Email an Inmate in Minnehaha County Jail check out our Secure Messaging Guide for Minnehaha County.


 

How Do I put Money on an Inmate's Commissary Account in the Minnehaha County Jail to Purchase Phone Cards?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Minnehaha County Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Minnehaha County Jail uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.



Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.  Mail it to the Minnehaha County Jail address on this page, or to the address below if it is different than the facility address.
Inmate's Full Name & File ID#
Minnehaha County Jail
305 W. 4th St.
Sioux Falls, SD 57104

Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.


 

How to Rent a Tablet for an Inmate at the Minnehaha County Jail

Minnehaha County Jail offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.


 

How Do Visit an Inmate in Minnehaha County Jail?

To visit an inmate in Minnehaha County you need to do the following:

Minnehaha County Jail uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the Minnehaha County Jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

  • Register here.  
  • Select Minnehaha County Jail
  • Select your inmate.
  • Choose your date and time.

Your inmate will be notified by the Minnehaha County Jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Minnehaha County inmate, go to our Visit Inmate Page.


 

How to deposit money in an inmate's account in the Minnehaha County Jail

  • To deposit money online go the NCIC website
  • To deposit money over the phone call 800-943-2189
  • To deposit money at the jail use the NCIC Kiosk in the Minnehaha County Jail lobby.
  • Call the jail at 605-367-4321 to confirm lobby hours for depositing inmate funds.

For complete information on depositing money in an inmate's account, check out our Inmate Money page.


 

How Does an Inmate Make Phone Calls in Minnehaha County Jail?

To receive phone calls from an inmate in Minnehaha County follow these instructions:

Minnehaha County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose South Dakota.
  • Choose Minnehaha County Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Minnehaha County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. South Dakota to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. South Dakota to South Dakota) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Minnehaha County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Minnehaha County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Minnehaha County Jail follow these steps:

  • Go to JailATM, choose South Dakota, then choose Minnehaha County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Minnehaha County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Minnehaha County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Minnehaha County Jail check out our Commissary Instructions Page for Minnehaha County.


 

How to Deposit Money Online for an Inmate in Minnehaha County

To deposit money online for an inmate in Minnehaha County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Minnehaha County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose South Dakota, then choose Minnehaha County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Minnehaha County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Minnehaha County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Minnehaha County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Minnehaha County.


 

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