Carter County Detention Center

To search for an inmate in the Carter County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 423-542-1855 for the information you are looking for. You can also look up a Carter County offender's Criminal Court Case online, or any offender that was arrested in the state of Tennessee.

Tennessee also keeps a public database of all their felony offenders.

Carter County Detention Center Inmate Search

The Carter County Detention Center maintains an average of 296 offenders in custody on any given day. The Carter County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Carter County law enforcement agencies arrest and detain approximately 7,600 offenders.

The following charts of Carter County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Carter County Corrections Department, the state of Tennessee Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Carter County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Carter County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Carter County Detention Center? What is the Schedule?

Carter County Detention Center on-site Inmate Visitation Schedule

900 East Elk Avenue
Elizabethton, TN 37643
423-542-1855

• First, you must register with Inmate Sales, and then schedule a visit.
  
• Each inmate is allowed an unlimited amount of visits per day. Remote visitation is $0.20 per minute.
• Proper attire is required. No low-cut blouses, tank tops, short skirts or dresses, tight shorts, hats or any other form of provocative dress will be allowed. Shirt and shoes must be worn.
• All visitors must provide proper state or government issued photo identification (i.e. driver’s license, foreign id or passports) for inmate visitation.
• On Site video visitation is available at no cost.
• A video visit lasts 20 minutes.
• Visitors may only use this system on the inmates assigned visitation day, whenever the inmates have free time.
• All rules set forth for non-contact visitation shall be adhered to when using the video visitation system.
• Any lewd, profane or inappropriate behavior shall result in loss of video visitation privileges for the visitor and/or inmate.
• Each inmate is permitted a maximum of three on site visitors per session. 
• Visitation sign-up is limited and on a first-come first serve basis.
• Visitors are encouraged to go online and reserve a visitation time. Purchased visitation minutes are not transferable.
• An adult must accompany all visitors who are under 17 years of age. Children must be monitored at all times.
• Visitors are not allowed to bring any personal belongings with them into the visitation area other than their picture ID and/or a set of keys unless otherwise allowed by the jail.

ON SITE VIDEO VISITATION

Carter County Detention Center Remote Inmate Video Visitation

• First, you must register with Inmate Sales, and then schedule a visit.
  
• Each inmate is allowed an unlimited amount of visits per day. Remote visitation is $0.20 per minute.
• Remote Visits are $0.20 per minute.

REMOTE VIDEO VISITATION

Carter County Detention Center uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

1. Make sure you have a device a speaker, a camera and a connection to the internet.
2. Register with Inmate Sales.
3. Find Carter County Detention Center
4. Select 'New Purchase'
5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
6. Enter your personal information and purchase minutes.
7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Carter County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-542-1855 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Carter County Detention Center?

Carter County Detention Center uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

1. Make sure you have a device a speaker, a camera and a connection to the internet.
2. Register with Inmate Sales.
3. Find Carter County Detention Center
4. Select 'New Purchase'
5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
6. Enter your personal information and purchase minutes.
7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Carter County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-542-1855 for further assistance.

How Do You Deposit Money for an Inmate in the Carter County Detention Center?

You can deposit money four different ways:

• Deposit at correctpay.com.
• Deposit at the jail's VendEngine kiosk.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit using the iOS or Android app.

correctpay.com Assistance:

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

How to Send Money to an Inmate in Carter County

To send commissary money to an inmate in Carter County Detention Center follow these steps:

• Register with correctpay by creating an account.
• 
• Select Tennessee, then select Carter County Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.
• You can deposit money four ways:
• Deposit online at correctpay.com.
• Deposit at the VendEngine kiosk in the Carter County Detention Center lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Carter County Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Carter County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-542-1855 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Carter County Detention Center?

How Do Inmates in Carter County Detention Center Make Phone Calls?

To receive phone calls from inmates in Carter County, or to assist them in making phone calls to other people, follow these steps:

• Carter County Detention Center uses the services of a company named Inmate Sales.
• 
• Register with them online or call them at 877-998-5678. 
• Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
• Services for Carter County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Carter County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Carter County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-542-1855 for further assistance.

How do I Mail an Inmate in the Carter County Detention Center, and what can I send them?

Carter County Detention Center Inmate Mail Guidelines

Postcards
The Carter County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Carter County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Jacket #
Carter County Detention Center
PO Box 76550
Highland Heights, KY 41076

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Jacket #
Carter County Detention Center
900 East Elk Avenue
Elizabethton, TN 37643

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Carter County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Carter County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Jacket #
Carter County Detention Center
900 East Elk Avenue
Elizabethton, TN 37643

Carter County Detention Center Inmate Mail Guidelines

Postcards
The Carter County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Carter County Detention Center also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Jacket #
Carter County Detention Center
PO Box 76550
Highland Heights, KY 41076

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Jacket #
Carter County Detention Center
900 East Elk Avenue
Elizabethton, TN 37643

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Carter County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Carter County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Jacket #
Carter County Detention Center
900 East Elk Avenue
Elizabethton, TN 37643

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Carter County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-542-1855 for further assistance.

Can I purchase Commissary Online for an Inmate in the Carter County Detention Center, and what can I purchase?

Purchasing a Carter County Detention Center Inmate Commissary

Carter County Detention Center allows inmates to purchase commissary, which is a jail affiliated store that sells snacks, hygiene products, stationary, clothing and even e-cigs and nicotine pouches (where allowed).

You can buy commissary for an inmate using an online service called Kellwell Commissary. 

These items can be purchased once a week.

This amount you can spend each week is set by the facility. Call 423-542-1855 in order to confirm the amount that cannot be exceeded.

Inmates have access to commissary packages that can be purchased and shipped to the inmate by friends and family.

You can also go to our Inmate Money page for information on how to send money to an inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Carter County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-542-1855 for further assistance.

How Can I Communicate with an Inmate in the Carter County Detention Center using an Online Messaging Service?

Carter County Detention Center uses the services of Inmate Sales to allow text messaging communication between inmates and their friends and family.

Chirping is the product name for inmate texting.  
This product allows inmates to send chirps (texts) to friends and family members.

Here's how it works:

• First you must register, and then funds are added to the inmate's account. If you want to pay by phone, call 877-998-5678.
• When an inmate gets the device they may send 5 free automated messages each day for the first three days of possession of the chirping device.  
• These automated messages will inform the person the inmate Chirped who is sending the Chirps and the facility they are Chirping from.
• It will then ask them to go to a direct link to the inmate's account on the Inmate Sales website.
• The website will then instruct them to use a credit card to put money on the inmate's account.  

Cost of Chirping:  

• Inmates will be charged a monthly service fee of $4.00.  Inbound and Outbound Chirps are $0.10 each.
• If an inmate has available funds on their chirping device they will be able to chirp any cell phone and that chirp will appear to be a normal text. 
• If you wish to stop receiving Chirps from an inmate, reply to the Chirp with STOP.

iphone app
Google Play app

How to Send a Secure Email Message to an Inmate in Carter County

To send a secure email message to an inmate in Carter County Detention Center follow these steps:

• Register with Inmate Sales, the company that handles inmate messaging in Carter County, by creating an account.
• 
• Select Tennessee, then select Carter County Detention Center, and then the inmate you want to send your message to.
• Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
• If you want to pay by phone, call 877-998-5678.
• NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Carter County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps
iphone app
Google Play app

For all information on how to Text/Email an Inmate in Carter County Detention Center check out our Secure Messaging Guide for Carter County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Carter County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-542-1855 for further assistance.

Do Inmates in the Carter County Detention Center have Access to Tablets or Computers?

Carter County Detention Center now offers Inmate Sales Tablets to their inmates.

Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Job Search - Inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 877-998-5678

iphone app download

Google Play download

Carter County Detention Center now offers Inmate Sales Tablets to their inmates.

Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 877-998-5678

iphone app download

Google Play download

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Carter County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-542-1855 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Carter County?