Behavioral Care Center Inmate Visitation

Search for an Inmate in Davidson County

Behavioral Care Center

Address:
433 Gay Street
Nashville, TN 37201

Phone:

615-862-8200

Schedule a Visit with an Inmate at the Behavioral Care Center

The Behavioral Care Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Behavioral Care Center is able to accomplish this is with on-site visitation, and video visitation using Securus Technology.

The benefits of inmate visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It is used as a way to control bad behavior, as inmates could lose this privilege if they act out.

For more information on scheduling visits, call the facility at 615-862-8200, sign up with Securus, or scroll down for a complete section of Visiting Hours, Signing up and Registering with Securus, and Frequently Asked Questions and Answers, including dress codes, rules and guidelines.

Inmate Visiting Hours at the Behavioral Care Center

Behavioral Care Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
433 Gay Street
Nashville, TN 37201
615-862-8200

Schedule Video Visits online with Securus

  • On-site Visits are free.
  • Visits are 60 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed two visits per week
  • A maximum of 2 guests are allowed per an on-site video session.
  • All visits must be made at least 24 hours in advance.
DAY TIME
SUNDAY 8:00 AM - 8:50 PM
MONDAY 5:00 PM - 9:20 PM
TUESDAY 5:00 PM - 9:20 PM
WEDNESDAY No Visits
THURSDAY No Visits
FRIDAY 8:00 AM - 8:50 PM
SATURDAY 8:00 AM - 8:50 PM

The Behavioral Care Center Video Visitation Scheduling Procedure:

  • STEP 1: Online registration is available through Securus Technologies. Family and friends may also download the app through Google Play or the App Store.
  • STEP 2: Inmate schedules visit with visitor.
  • STEP 3: Inmate then contacts their case manager to see if time/date is open.
  • STEP 4: The inmate's case manager confirms if date/time is available and schedules visit.
  • STEP 5: Visitor will receive email confirmation, once visit is scheduled.


Behavioral Care Center REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Securus

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
  • Visits are 20 minutes, and cost $5.00.
DAY TIME
SUNDAY 8:00 AM - 4:30 PM
7:30 PM - 9:50 PM
MONDAY 8:00 AM - 4:30 PM
7:30 PM - 9:50 PM
TUESDAY 8:00 AM - 4:30 PM
7:30 PM - 9:50 PM
WEDNESDAY 8:00 AM - 4:30 PM
7:30 PM - 9:50 PM
THURSDAY 8:00 AM - 4:30 PM
7:30 PM - 9:50 PM
FRIDAY 8:00 AM - 4:30 PM
7:30 PM - 9:50 PM
SATURDAY 8:00 AM - 4:30 PM
7:30 PM - 9:50 PM

 

Video Visitation - Information, Schedules, Duration and Cost

Behavioral Care Center uses Securus Video Connect for Remote Inmate Video Visitation. 



Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Behavioral Care Center inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Behavioral Care Center Pricing.
Securus Contact Information.
iphone app
Android app

The Behavioral Care Center Video Visitation Scheduling Procedure:

  • STEP 1: Online registration is available through Securus Technologies. Family and friends may also download the app through Google Play or the App Store.
  • STEP 2: Inmate schedules visit with visitor.
  • STEP 3: Inmate then contacts their case manager to see if time/date is open.
  • STEP 4: The inmate's case manager confirms if date/time is available and schedules visit.
  • STEP 5: Visitor will receive email confirmation, once visit is scheduled.

 

Register to Visit an Inmate in the Behavioral Care Center

Can I visit an inmate in Behavioral Care Center custody?

Yes, Behavioral Care Center, as well as all jails, allows you to visit an inmate.

By federal law, every jail must make provisions for offenders in custody, whether they are pretrial or convicted and sentenced, to receive visits from friends or family. 

Every state has their own policies regarding the amount of time that a jail must provide offenders in their custody, and then every facility gets to set their own rules, number of times, schedules, etc.   Some jails only allow 30 minutes a month. Others as much as an hour every day.

Before visiting, your inmate will have to have put you on an ‘inmate visitor’s list.' Jails can limit this approved list to as few as five people to as many as twenty.

The jail will most likely run a targeted background check on you, checking for outstanding warrants, criminal convictions and other red flags that may indicate to them that you could be a problem for the jail, a bad influence on the inmate or just be someone whose past puts you in violation of their policies.

There are three different types of visitation:

•    Video visitation 
•    In-person non-contact visitation
•    Contact visitation

For security and staffing reasons, many jails have switched to video visitation only. Video visitation, also referred to as remote visitation, is monitored and recorded by the facility. Video visits can either take place using kiosks in the jail’s lobby, from your computer at home, or using an app on your phone.

Most jails, now that the COVID pandemic is behind us, have gone back to ‘in-person non-contact visitation’ even if they have also retained the video visitation programs. In-person visitation takes place in a booth of sorts, with a thick plastic shield separating the inmate and their visitor. Communication is done using old-fashioned telephone receivers like you see in phone booths.

Contact visitation between inmates and visitors in jails is rare. New York is one state that allows this. In a few other states, inmates who have been sentenced for non-violent offenses and are close to being released, may sometimes be allowed contact visits with special permission. A contact visit allows the inmate and visitor a brief hug or kiss, or handshake, both at the beginning and the conclusion of a visit.

Contact visits are also often allowed between inmates and their lawyer, law enforcement officials, and clergy. The downside of any contact visit is that before returning to their units, inmates must undergo a full strip search, which is demoralizing and invasive.

Can I visit an inmate in state prison custody?

Yes, prisons allow you to visit an inmate. Every state has their own limits on the minimum amount of time an inmate is allowed to have for visits from friends or family, however in federal prison, inmates are allowed a minimum of four hours per month.

Once an offender is sentenced to prison, your inmate will have to fill out a document listing you as an approved visitor. If you are not on this list you will not be allowed to visit.

The prison will then run a background check on you, checking for outstanding warrants, criminal convictions and other red flags that may indicate to them that you could be a problem for the jail, a bad influence on the inmate or just be someone whose past puts you in violation of their policies.

Most prisons allow anywhere from ten to twenty approved visitors per inmate, however each visit is limited to no more than four visitors at a time, children included. The list is compiled by the inmate.

Prisons have always allowed contact visits. A contact visit allows the inmate and visitor a brief hug or kiss, or handshake, both at the beginning and the conclusion of a visit. Some state prisons allow inmates and their visitor to hold hands, as long as the hands are on the table where the guards can see them.

However, given the ongoing problem of contraband - namely drugs and tobacco - being smuggled into the prisons by visitors, even the state prisons are moving to non-contact and video visitation. One way the visitors pass drugs to inmates is when they kiss. The drugs, wrapped in a small balloon, are then swallowed by the inmate who passes them through their digestive system later in the privacy of their cell.

What are the scheduled Inmate visitation times at the Behavioral Care Center?

The jail visitation times change often.  It is advisable to contact the Behavioral Care Center before planning your visit by calling 615-862-8200.

If the visit is taking place at the Behavioral Care Center, whether in-person or by video, you will have to schedule the day and time with the jail.

Video visitation times from your home are much more flexible, often because you are not utilizing on of the few terminals in the jail lobby, and because the companies that handle the video visitation for the jail are providing inmates with hand-held computers, in addition to the video terminals they have in their units. 

We try to keep up with the visitation schedules for Behavioral Care Center, as well as every jail in the country. If we do have the schedule, you will find it on the top of this page.

How often can an inmate get visits?

Every state has their own policies regarding the amount of time that a jail must provide offenders in their custody, and then every facility, including Behavioral Care Center, gets to set their own rules, number of times, schedules, etc.   

Some jails only allow 30 minutes a month. Others as much as an hour every day.

Some jails require you to make an appointment one week in advance. Others require no appointment and work off the principle of ‘first come, first served’.

Every jail is different, and schedules can change; sometimes due to an emergency, the visit can be cancelled without notice, the moment you arrive at the jail.

Behavioral Care Center Visitation

We try to keep up with the visitation policies and schedules for Behavioral Care Center, as well as every jail in the country. If we do have the information on how often an inmate here can get visits, you will find it on the top of this page.

How long is a typical jail inmate’s visit?

An inmate visit can range from 15 minutes to an hour in length. We try to keep up with the visitation information for Behavioral Care Center, as well as every jail in the country. If we do have the information on how often an inmate here can get visits, you will find it on this page.

Typically, even though an inmate’s visit has a time limit, if you are visiting remotely from your home computer or cell phone, visits can be scheduled led back-to-back, so that even though your visit may have to start and stop every 15-30 minutes, you could visit with each other for hours at a time.

Keep in mind that video visits of this type do have a fee, as you are paying a third-party company. Prices fluctuate, based both on the company and the jail’s policy, but they typically cost about $0.30+- per minute.

How many people can visit an inmate at a jail or prison at one time?

Every jail makes its own policies regarding how many people can visit an inmate at one time. 

The factors that decide on the number of visitors are:

1.    How many people can fit into the visitation area comfortably.
2.    How many staff can oversee the visitation area.
3.    The more people visiting an inmate the more likely that if there is an argument, it is harder to control.

Most jails limit the number of visitors to no more than three or four, with a maximum of two of them being adults.

When doing a video visit from home, there is no limit on how many people can take part in a visit.

What are the inmate visitation rules for Behavioral Care Center?

Every jail and every prison have their own unique set of rules that must be followed when visiting an inmate, but in general, these are the guidelines:

Most important, you must first be on the inmate's approved visitation list that they create.

•    Expect to have a background check done.
•    Expect to be searched, go through a metal detector or pass a drug sniffing dog.
•    You must be at least 18 years of age. 
•    You must have a valid, government issued photo ID.
•    Recently released inmates are either not allowed or must wait 6-12 months before being approved.
•    Felons must get special permission.
•    Children are allowed but must be with parent(s) or legal guardian. Birth certificate(s) or other legal proof is mandatory.
•    Often babies are not allowed, but if they are, you will be allowed one diaper, one bottle and one teething ring, and maybe a baby carrier.
•    Parents must be always in control of children.
•    You must stay seated at all times.
•    You cannot be under the influence of drugs or alcohol.
•    No arguments, loud voices or fighting allowed.
•    No cell phones or any electronic equipment allowed.
•    No cigarettes, drugs, lighters allowed.
•    No purses, handbags or backpacks allowed.
•    No weapons allowed.
•    It is likely that your ID and your car key will be the only things allowed on the visit.

What are the inmate visitation dress codes for Behavioral Care Center?

In general, all jails and prisons are the same when it comes to dress codes and what you are NOT allowed to wear to a visit. The Behavioral Care Center is no different.

Jails and prisons don’t want you wearing anything too revealing or too gangster. Here are some of the other types of clothing NOT allowed:

•    Shorts
•    Short skirts or dresses
•    Long skirts or wrap around skirts
•    Sleeveless clothing
•    Low cut shirts or dresses.
•    Underwire bras
•    Skirts or dresses with slits.
•    Sweats or leggings.
•    Tank tops or wife beater shirts.
•    Excess jewelry
•    Hats or headbands
•    See-through clothing
•    Pajamas
•    Sunglasses
•    Wigs or toupees
•    Uniforms or scrubs
•    Heels over 1”

What can I bring to visit an inmate in Behavioral Care Center?

In general, the only thing you can bring into an inmate in a jail is either your ID and your car key, or if they have lockers, you can bring in the locker key. 

Prisons are a different story. Typically, prisons have vending machines in the visitation area and allow visitors to bring in a clear plastic purse with coins in it, usually totaling no more than $40.00.

What do I have to wear when visiting an inmate?

Refer to the answer above that explains the dress codes, but in general, if want to know what to wear to visit someone in jail, imagine you are visiting someone’s grandmother for the first time… wear that outfit.

Can we hold hands, hug or kiss during inmate visits?

There are no jails in the United States that allow contact visits as a matter of regular policy, except for jails in the state of New York. Thus, the concept of holding hands, kissing or hugging is not relevant.

On the other hand, prisons do allow contact visitors from friends and family. When this is the case, a brief kiss or hug (or handshake) is allowed at the start of the visit and the end of the visit. Holding hands above the table is sometimes allowed in prisons, but not in jails.

Can friends visit inmates in Behavioral Care Center, or just family?

By law, every inmate is entitled to a visitor, whether family or friend. The only exception to that is youths that are being held in secure juvenile detention centers. The only people allowed to visit them are parents, grandparents, legal guardians, and in some cases, siblings.

In addition, they are also allowed visits from probation officers, lawyers and their caseworkers.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Behavioral Care Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

What is a conjugal visit?

A conjugal visit is a visit where the inmate is allowed to spend anywhere from several hours to a full weekend with their spouse. These visits are private, not recorded, and take place in a building, and an area of the prison away from the general population.

The purpose of the conjugal visit is to keep the inmate’s relationship with their spouse strong. Some conjugal visits also include the inmate’s children. A swing set and other recreational activities are available for the children to keep occupied.

There are no jails in the United States where conjugal visits are allowed, however the state prisons in California, Connecticut, Washington and New York all allow conjugal visits.

To be eligible, you need to be married, in good standing with the prison, have taken courses that prepare the inmates for these type of visits, and other requirements.

What jails or prisons allow conjugal visits?

Only California, Connecticut, Washington and New York state prisons allow conjugal visits. There are no jails in the United States that allow conjugal visits.

Other countries are much more liberal and some even allow prostitutes to visit the inmates on a weekly basis.

What can I do to appeal if my inmate visits are suspended?

An inmate can get their visitation privileges suspended for their behavior both because of their interactions with staff and inmates, or disobeying policy, or because of their behavior during visitation.

A visitor can get their visitation privileges suspended due to their behavior during an inmate visit or if they violate any of the rules and regulations of inmate visits and/or other jail policies such as mail, phone, email, etc.

If either the inmate or their visitor disagrees with the suspension of their visitation privileges, they need to write a letter explaining their position to the Jail Warden, County Sheriff or the Captain in charge of the facility’s visitation.

Address the letter to:
Behavioral Care Center
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The letter should contain the following:

•    Inmate’s full name they were booked under and their Inmate ID# (booking #, etc.). If you know the Unit # and cell #, write that as well.
•    The visitor’s (you) full name, Identification Card number (driver's license, state ID, passport, etc.), home address, telephone number and email address.
•    Explanation of what occurred that led to the suspension, including the date, time, who was the staff member present, whether it was a face-to-face visit or video visit.
•    Why do you believe the suspension was unwarranted.
•    A full-blown apology if it was accidental.
•    Why it’s important to the inmate to continue visitation.
•    What type of suspension you agree to if it happens again.

You should also offer to come to the jail and present your case face-to-face if they are open to the request. It is harder to turn down a person when they are directly in front of you, asking for your help.

In situations like this it is always best to keep the correspondence cordial, professional and detailed. Do not attack the staff member personally. It is always possible that the staff member was having a bad day or was still feeling anxiety or anger from dealing with a previous issue.

Being a correctional officer in a jail or prison is a very difficult thing. They have be ‘on guard’ against physical attacks, manipulations, lies and really bad behavior at all times. They are ‘the enemy’ and they know it. By putting yourself in their shoes when writing or requesting a suspension be reconsidered, goes a long towards a final resolution that you will be pleased with.

Can I visit an inmate in the if I have a criminal record?

In most jails it is required that you fill out a visitation application prior to visiting an inmate. You also have to be approved to be a visitor by the inmate. Even when visiting by video, you will need to give your personal information which includes your driver’s license or state ID number. 

The jail will use this information to do a quick background check on you to see if you have a criminal history or have any outstanding active warrants.

It is most likely that you will also be asked on the application form if you have ever been arrested, been convicted, or spent time in the Behavioral Care Center. If the answer is yes, they will want details, dates, etc.   If you lie about this and get caught, you will lose your right to visits for a period.  This is usually between one year and indefinitely.

If you are a convicted felon, you will have to apply directly to the sheriff. If you are a spouse, child or parent, you have a pretty good chance of getting approved than if you are just a friend. On the other hand, on rare occasions, some jails have adopted a zero-tolerance policy and never allow felons to visit.

If you recently did time in Behavioral Care Center, it is most likely that you will not be approved for a visit for a period of six to twelve months, starting on the day of your release. It is rare, but some jails have adopted a zero-tolerance policy and never allow previous inmates to visit, even if your previous conviction was for a misdemeanor.

What if I have a criminal record and the inmate is my child, can I still visit?

As explained in the previous answer, there are generally multiple hoops you must jump through in order to be approved to visit an inmate, if you have a criminal record, specifically if you are a convicted felon, or have recently spent time as an inmate in the Behavioral Care Center.

However, if you are a parent of a child in jail, that is one of the rare times that the jail will make an exception and allow you to visit.

Can a juvenile in jail or detention get visits?

Juvenile visits are limited to parents, legal guardians and grandparents. Sometimes siblings are allowed, but this is not always the case. If the caseworker or staff of the facility believe that it's in the best interests of the resident to have siblings visit, it will be approved.

Can children visit inmates in Behavioral Care Center?

Most jails will allow inmates to receive visits from their children, however if the child is under age 18, they will need to be accompanied by an adult. Further the adult must be able to legally prove their relationship to the child using either a valid birth certificate, adoption papers or paperwork that proves they are the legal guardian.

If there is a ‘no contact’ order in place in which the inmate has lost their parental rights, and this is not disclosed to the jail, then the inmate may lose visitation rights with other visitors or lose other privileges within the jail, as this is a violation of the law.

Because the presence of children can be a distraction for inmates during visitation, and children require a certain number of things (toys, etc.) to keep them busy, many jails are now setting apart certain days, usually on the weekends, for children to visit.

Children also have to be on the inmate's approved visitor list.

To confirm the visitation rules at the Behavioral Care Center regarding child visits, call 615-862-8200 to speak to a staff member.

Are babies allowed to visit inmates at the Behavioral Care Center?

Most jails do allow babies to visit. They will require a birth certificate. And given the baby’s needs, they allow the parent to bring in extra items to the visitation room; an extra diaper, a few wipes, a clear bottle with fluid, a pacifier and a baby carrier, for example.

There are some jails however that never allow babies in the visiting room. The cutoff age is usually about two years old.

To confirm the visitation rules at the Behavioral Care Center regarding baby or infant visits, call 615-862-8200 to speak to a staff member.

How do I check to see if I have a criminal record?

Most people already know if they have a criminal record. Sometimes they do, but it does not show up on a background check. This is usually because the person has undergone a name change at some point, or the name was misspelled when the data was entered by the court. 

The best place (and least expensive) for the most comprehensive nationwide website to find out if you have a criminal record is privaterecords.net, and they only cost $1.00 for 7-day trial.  

Behavioral Care Center Visitation Application Process

Behavioral Care Center requires all visitors to be approved by both the inmate and the jail prior to visiting your inmate, even if the visit is a remote video visit.

Incomplete information on any application is cause for denial.

Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on a background check, if one is done - which if lied about - will cause visits to be denied.

At Home Video Visitation

Behavioral Care Center uses Securus Video Connect for Remote Inmate Video Visitation from your home computer or other devices no matter where you are. 



Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Securus Contact Information.
iphone app
Android app

Who can Visit an Inmate at Behavioral Care Center

Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.

Visitation applicants in Davidson County County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.

Children under age 18 must be accompanied by the parent or legal guardian.

It is likely that the Behavioral Care Center will deny visitation to anyone with a past felony conviction regardless of probation/parole status. Call 615-862-8200 prior to arriving for the specific jail guideline regarding your legal status.

If you are a co-defendant with the inmate in a pending case, your visit will be denied.

If you and the inmate are under a court order to have no contact with each other, your visit will be denied.

The Behavioral Care Center reserves the right to deny any person the right to enter the jail (or take part in remote video visits), and for any reason.

Behavioral Care Center Visitation Dress Code

The Behavioral Care Center staff will turn anyone away who is not dressed appropriately for a visit.

The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

Remote Video visitation is no different. If you are not dressed discretely, your visit will be terminated. Future visits could also be affected.

  • Wear clothes that are not revealing.
  • Don't wear see-through material.
  • Have all undergarments covered (males and females) and avoid a lot of cleavage.
  • Shorts and skirts should reach mid-thigh.
  • Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:

  • Clothing promoting gang affiliation.
  • Anything displaying drugs, weapons or profanity.
  • Clothing depicting anything obscene.

Visitation Tips and Guidelines

Jail visits are conducted in person behind plexi-glass or remotely, either from home or on-site at Behavioral Care Center.

All video visits are both monitored in real time and are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.

If you are visiting on-site at the jail, leave all personal belongings, except for your state ID, in your vehicle or in a locker (if one is provided).

At the jail, children must be monitored at all times or jail staff will end the visit early.

Behavioral Care Center Inmate Mail Policies, Procedures & Regulations

Personal Mail - All mail sent to an inmate is opened and then scanned into a digital format that the inmate can read on a kiosk screen or a tablet. Inmate's will not receive the originals.

Legal Mail - All legal mail is opened and the attorney's office is then contacted by phone or email to confirm legitimacy. Any inmate or sender that impersonates legal mail will be criminally charged. No exceptions.



Postcards
The Behavioral Care Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. The postcard will be scanned and inmate will receive a digital copy to read on a kiosk screen or a tablet. The original will be destroyed.



Envelopes
The Behavioral Care Center allows envelopes to be mailed to inmates. The postcard will be scanned and inmate will receive a digital copy to read on a kiosk screen or a tablet. The original will be destroyed.

Postcards and Envelopes are to be mailed to:
Inmate's Full Name & Inmate's Control Number (OCA#)
Nashville / Davidson County Sheriff’s Office
PO Box 196383
Nashville, TN 37219-6383



Money Orders


You may mail an inmate a Money Order for their Commissary. 
Mail to:
VendEngine
5543 Edmondson Pike
Ste 888
Nashville, TN 37211

  • Money orders cannot exceed $300.00 or they will be returned.
  • Money orders require 7-10 business days for processing to the individual’s account.
  • Money orders will be assessed a maintenance fee that will be deducted from the total amount. 

Money orders must include:
Behavioral Care Center
Full name of the inmate

Inmate's Control Number & Facility ID number

  • Money orders not containing this information will be returned to the sender.
  • No personal checks or items that are not official money orders from USPS, Western Union or Money Gram.
  • Any items received outside of these requirements will be returned to the sender.
  • If your inmate is released before a money order is received and applied to their account, the money order will be returned to the sender.


Newspapers
Local or national newspapers are not allowed to mailed to inmates.



Magazines
Magazines are not allowed to be mailed to inmates.



Books
Books are not allowed to be mailed in to inmates.



Care packages
Care Packages are not allowed to mailed to inmates.


 

How to Schedule and Visit an Inmate in Behavioral Care Center

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Behavioral Care Center, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Davidson County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How an Inmate Makes a Phone Call to You or Others from Behavioral Care Center

To set up a phone account so that your inmate can call you from Davidson County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Davidson County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Rent a Tablet for an Inmate in Behavioral Care Center

To rent a tablet for an inmate in Davidson County follow these instructions:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription using Paypal.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your Davidson County inmate will recieve their tablet in 3-5 business days, after you pay.


If you have any questions:

For all Davidson County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.


 

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Frequently Asked Questions

How do I visit someone in Behavioral Care Center?
Friends and family of inmates in the Behavioral Care Center can visit with them 'at the jail' and/or 'remotely' using the services of Securus Video Connect. When visiting at the jail, visitors use video screens located in the jail lobby, while at home they can use their computer, phone or other device. All visits must be scheduled online at least 24 hours in advance. It is also required that visitors arrive and be prepared to log in at least 15 minutes prior to the start of the scheduled visit. Learn more about how to visit an inmate in the Behavioral Care Center. If you have any questions about how to visit someone using video, call 877-578-3658. If you need to call the jail, call 615-862-8200.

When can I visit an inmate in the Behavioral Care Center?
Using the services of Securus Video Connect, you can visit an inmate by either coming to the Behavioral Care Center or by using your own device at home. The inmate visitation schedule changes all of the time, but in general you can schedule a time for a visit from your home any day between 8:00 AM and 9:00 PM. Visits at the jail may be more limited. Find out the inmate visitation schedule in the Behavioral Care Center here. If you are visiting at the jail, always call ahead of time 615-862-8200 for confirmation that visits are not suspended. There will be no visits on major holidays. If you under a no-contact order from the court, have recently been released from custody at the Behavioral Care Center, are visibly intoxicated or you have a warrant for your arrest, you will not be able to visit. If you have any questions about how to visit someone using video, call 877-578-3658.

Are visits at the Behavioral Care Center free?
Yes, and no. The first video visit each week 'at the jail' is free. Each visit 'at the jail' after that, as well as remote video visits from your home will cost approximately $7.95 for a 20-minute visit. This fee is subject to change however, and is set by the Behavioral Care Center, not by Securus. All video visits must be scheduled at least 24 hours in advance. Any visit not cancelled at least 24 hours ahead of its scheduled time will not be eligible for a refund. Learn more about how much inmate visits cost in the Behavioral Care Center. If you have any questions about how to visit someone using video, call 877-578-3658. If you need to call the jail, call 615-862-8200.

How do I arrange a video visit with an inmate at Behavioral Care Center?
Full instructions on the steps required to arrange a video visit with an inmate at Behavioral Care Center can be found on the following JailExchange visitation page. Learn more about how to visit an inmate in the Behavioral Care Center, find out the visitation schedule, and how to schedule a visit from your home computer or personal device. If you have any questions about how to visit someone using video, call 877-578-3658. If you need to call the jail, call 615-862-8200.

Does Behavioral Care Center have a dress code during inmate visits?
Yes, Behavioral Care Center has rules and regulations on the appropriate way to dress when visiting at the jail or remotely by video. The easiest way to explain the proper way to dress is to dress and wear clothes as if you were visiting your spouse's grandmother for the very first time. Wear clothes that are not revealing. Don't wear see-through material. Have all undergarments covered (males and females) and avoid a lot of cleavage. Shorts and skirts should reach mid-thigh. Sleeves should be at least half-way to your elbow. No clothing promoting gang affiliation. Nothing displaying drugs, weapons or profanity. No clothing depicting anything obscene. If you need further clarification, call the jail at 615-862-8200.

Are visits with an inmate at the Behavioral Care Center recorded?
Yes. All visits with an inmate in Behavioral Care Center, whether it is between you and your inmate separated by plexiglass, or visits done by video, are recorded. Everything you say and do are going to be seen and/or heard by the jail staff. If you discuss your inmate's pending criminal case or any criminal activity, you can be assured that the conversation will end up being sent to the prosecutor and/or other law enforcement.

Who can visit an inmate at the Behavioral Care Center?
Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail. Visitation applicants in Behavioral Care Center may sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail. Children under age 18 must be accompanied by the parent or legal guardian. If you are a co-defendant with the inmate in a pending case, your visit will be denied. If you and the inmate are under a court order to have no contact with each other, your visit will be denied. The Behavioral Care Center reserves the right to deny any person the right to enter the jail (or take part in remote video visits), and for any reason. If you need further clarification, call the jail at 615-862-8200.

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