Address:
5009 Maloneyville Road
Knoxville, TN 37918
Phone:
865-281-6700
Knox County Work Release Center uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.
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You can ‘video visit’ your inmate one of three ways:
Go here to begin the process to schedule a visit.
What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.
You can deposit money four different ways:
Attorney Visits only! < (Lawyers, go here)
correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
On Site Visitations conducted for Work Release Center are held at the On Site internal visitation center at 5109 Maloneyville Road.
865-281-6700
ON SITE VIDEO VISITATION -
COUNTY JAIL INMATES ONLY
| DAY | TIMES |
| SUNDAY | 8:00AM - 1:30PM 3:00PM - 6:00PM |
| MONDAY | 4:30PM - 6:00PM |
| TUESDAY | 4:30PM - 6:00PM |
| WEDNESDAY | 4:30PM - 6:00PM |
| THURSDAY | 4:30PM - 6:00PM |
| FRIDAY | 4:30PM - 6:00PM |
| SATURDAY | 8:00AM - 1:30PM 3:00PM - 6:00PM |
REMOTE VIDEO VISITATION -
COUNTY JAIL INMATES ONLY
| DAY | TIMES |
| SUNDAY | 8:00AM - 1:30PM 3:00PM - 9:00PM |
| MONDAY | 4:30PM - 9:00PM |
| TUESDAY | 4:30PM - 9:00PM |
| WEDNESDAY | 4:30PM - 9:00PM |
| THURSDAY | 4:30PM - 9:00PM |
| FRIDAY | 4:30PM - 9:00PM |
| SATURDAY | 8:00AM - 1:30PM 3:00PM - 9:00PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Knox County Work Release Center money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Knox County Work Release Center uses a service called correctpay for paying an inmate's Bail Bond online for an inmate.
Register with them online or call them at 855-836-3364 for assistance.
You can deposit money four ways:
For full information on paying an inmate's bond and getting them released after they have been arrested in Knox County, check out our Inmate Bail Page.
To send commissary money to an inmate's account in Knox County Work Release Center follow these steps:
You can deposit money four different ways:
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Knox County Work Release Center check out our Commissary Instructions Page for Knox County.
To send commissary money to an inmate in Knox County Work Release Center follow these steps:
For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Knox County Work Release Center.
To send a secure email message and digital photos to an inmate in Knox County Work Release Center follow these steps:
For all information on how to Text/Email an Inmate in Knox County Work Release Center and send them photos, check out our Secure Messaging Guide for Knox County.
24/7 Customer Service - 855-836-3364
1. Register with correctpay online, the money depositing service used by Knox County Work Release Center, or call Customer Service at 855-836-3364. They are open 24/7.
2. Once registered, select Tennessee, then Knox County Work Release Center, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.
NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.
For all the information regarding phone calls with Knox County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.
To register and sign up for a remote visitation account with correctpay.com to communicate with your Knox County Work Release Center inmate, follow the instructions below:
Knox County Work Release Center uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.
You can ‘video visit’ your inmate one of three ways:
Begin the process to schedule a visit:
24/7 Customer Service - 855-836-3364
For all the information on remote video visits and 'at the jail' visitation for Knox County Work Release Center, including fees, schedules, how it works and more, check out our Visit Inmate Page.
To receive phone calls from inmates in Knox County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Knox County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
