Sevier County Jail
Sevier County Jail
You can call the 272-bed Sevier County Jail 24 hours a day for inmate information at 865-453-4668.
Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they are either bonded out, are released from custody on their own recognizance, or are ordered to remain in custody until the disposition of their trial.
You can also use the inmate search tool to see this facility's roster of those who have been arrested and are still in custody.
Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the Tennessee State Prison System or the Federal Bureau of Prisons.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 865-453-4668, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Sevier County Jail at 865-453-4668 to get it.
Inmate Services
Phone
865-453-4668Mailing address (personal mail)
Mailing address (legal mail or subscriptions)
Sevier County Jail
137 West Commerce St.
Sevierville, TN 37862
(Mailing Money order)
SC Inmate Fund
PO Box 4068
Sevierville, TN. 37864
(make the money order out to 'SC Inmate Fund', and put inmate's name in the memo section of the check)
Other Jails and Prisons
To search for an inmate in the Sevier County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 865-453-4668 for the information you are looking for. You can also look up a Sevier County offender's Criminal Court Case online, or any offender that was arrested in the state of Tennessee.
Tennessee also keeps a public database of all their felony offenders.
Sevier County Jail Inmate Search
The Sevier County Jail maintains an average of 272 offenders in custody on any given day. The Sevier County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Sevier County law enforcement agencies arrest and detain approximately 12,560 offenders.
The following charts of Sevier County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Sevier County Corrections Department, the state of Tennessee Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Sevier County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Sevier County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
⇓ Learn more ⇓ Show lessINTERESTING FACTS about the Sevier County Jail: The Sevier County Jail opened in June, 1991, and after an expansion in 2002, the Sevier County Jail (Main) was ioncreased to a rated capacity of 272. This facility has an emergency response team that responds to emergencies within the facility, with the goal being to be able to diffuse situations without the use of lethal force. Sevier County also has an Annex that looks like a metal warehouse, which holds 356 additional inmates.
Indigent inmates are still allowed a minimum number of calls, messages, and commissary items per month.
Visitation hours for the Main Jail are 8-4 Monday-Friday, and 8-6 Monday-Friday at the Annex.
On-site visitation hours are Monday thru Friday 8:00AM - 4:00PM.
Remote Visitation, in the comfort of your own home is available for most facilities. Visitation hours may be dependent upon the sex of the person and, also dependent upon the section of the facility in which they are housed.
In 2020, COVID stopped in person visitation in both Sevier County facilities, but have reinstated it.. Call 865-453-4668 to check the current status of in-person visitation during COVID outbreaks.
You must submit a picture and government photo ID for facility approval prior to visiting someone in our facility and there is a strict protocol that must be followed or privileges can be revoked.
If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.
Mail can be received every day and is processed and passed to the inmates quickly, however the jail also uses a digital message service to help avoid contraband entering the facility.
Inmate's Full Name & Inmate ID#
Sevier County Jail
137 West Commerce St.
Sevierville, TN 37862
Friends and family of inmates in the Sevier County Jail can arrange to visit inmates by video, both at the jail and remotely from home. They can also send them money and buy them commissary online, and set up a phone account that allows the inmates to call them during the day and evening seven days a week.
All the information on these inmate services can be found in the sections below. If you still have questions, you can phone the jail 24 hours a day by calling 865-453-4668.
- Jail (Main): 865-453-4668
Understanding the booking process at Sevier County Jail
After an arrest, individuals are taken to Sevier County Jail where they go through booking. This process includes identifying the person, reviewing charges, and determining whether they will be released on their own, eligible for bail, or detained until their court date.
It’s crucial to remain silent after being arrested. Anything said may be used in court, so it’s better to refrain from speaking until consulting with an attorney.
The following steps outline the booking procedure at Sevier County Jail:
- Personal identification verification.
- Taking photographs (mugshots).
- Medical and mental health assessment, as well as inquiries about substance use.
- Possibly collecting DNA samples.
- Performing a full-body search.
- Seizing personal belongings for safekeeping.
- Allowing one phone call.
Booking can take from a short hour to longer periods, especially on busy nights or with uncooperative individuals. For inquiries about posting bond for an arrestee, call the facility at 865-453-4668.
Paying bail for someone in custody in Sevier County
Once someone is booked at Sevier County Jail in Sevierville after an arrest, there are several outcomes:
1. They may be released without paying bail, agreeing to show up on a scheduled date.
2. They may remain in custody until their court appearance.
3. They can pay a bail or bond for release. Call 865-453-4668 for bail details.
Bail payments can take several forms.
- The full cash bond is paid at the jail's bonding window or at the clerk of court using cash, a cashier's check or a money order, while many jails add a card option at a lobby kiosk or through an online bond service for a fee; bring the inmate's full name and booking number, and call the jail at 865-453-4668 with questions.
- A licensed bail bond agent in Sevier County can help cover bail.
- Many courts take real estate as security for a bond; the property owner must show clear title plus equity at least equal to the bond, often twice it, backed by a deed and a recent tax or appraisal value, and the court that set the bail gives final approval.
For detailed information about the bail process in Sevier County, Tennessee, see the Sevier County Jail Bail FAQ.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Sevier County Jail? What is the Schedule?
Sevier County Jail ON-SITE VISITATION SCHEDULE
137 West Commerce Street
Sevierville, TN 37862
865-453-4668
- Visits are 60 minutes.
- Each inmate has a specific day and time they can visit, and will let you know. The specific time is based on their assigned bunk.
- You must be on the inmate's visitor list.
- Visitation schedule subject to change.
- Inmates are allowed one hour per week.
- Visitors must have a government issued photo ID.
- Nothing but your car key and ID are allowed in visitation area.
- Dress professionally with non-revealing clothing.
- Remote Video calls and Text messaging are available at all times with City Telecoin. Scroll down for full details.
ON SITE VISITATION SCHEDULE - ALWAYS CALL 865-453-4668 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIME |
| SUNDAY | NO ON-SITE VISITS |
| MONDAY | 8:00AM - 4:00PM |
| TUESDAY | 8:00AM - 4:00PM |
| WEDNESDAY | 8:00AM - 4:00PM |
| THURSDAY | 8:00AM - 4:00PM |
| FRIDAY | 8:00AM - 4:00PM |
| SATURDAY | NO ON-SITE VISITS |
Inmate Visitation
IMPORTANT - All remote visitation at the Sevier County Jail is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Sevier County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.
All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Sevier County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Sevier County Jail?
Sevier County Jail Inmate Visitation
IMPORTANT - All remote visitation at the Sevier County Jail is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Sevier County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.
All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Sevier County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Sevier County Jail?
The Sevier County Jail uses a company called the Tennessee Business Enterprise (TBE) for depositing money into an inmate's account.
In order to deposit money online using TBE you will first need to register with your personal information.
- Name and Address
- Date of Birth
- Phone Number (they will need to call or text to verify it)
- Driver's License or other ID
- Credit or Debit Card
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Sevier County Jail?
How Do You Communicate with an Inmate in the Sevier County Jail by Phone
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
- Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
- Pin Debit - This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
- Voicemail - You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Sevier County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.
For full instructions on the Sevier County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Sevier County Jail, and what can I send them?
Sevier County Jail Inmate Mail Guidelines
Postcards
Ask the Sevier County Jail whether it accepts postcards, and what size and type, before mailing one. Always include your name and return address.
Envelopes
The Sevier County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Sevier County Jail
137 West Commerce St.
Sevierville, TN 37862
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Sevier County Jail
137 West Commerce St.
Sevierville, TN 37862
(Mailing Money order)
SC Inmate Fund
PO Box 4068
Sevierville, TN. 37864
(make the money order out to 'SC Inmate Fund', and put inmate's name in the memo section of the check)
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Ask the Sevier County Jail whether books can be mailed in, and whether they must come straight from a publisher or retailer such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Sevier County Jail standards will be disposed of.
Ask the Sevier County Jail whether hardcover books are accepted.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Sevier County Jail
137 West Commerce St.
Sevierville, TN 37862
(Mailing Money order)
SC Inmate Fund
PO Box 4068
Sevierville, TN. 37864
(make the money order out to 'SC Inmate Fund', and put inmate's name in the memo section of the check)
Sevier County Jail Inmate Mail Policies and Address - What Can You Send, and Where?
For inmates receiving mail in the Sevier County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Sevier County Jail:
Inmate's Full Name & Inmate ID#
Sevier County Jail
137 West Commerce St.
Sevierville, TN 37862
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Sevier County Jail, and what can I purchase?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Sevier County Jail using an Online Messaging Service?
Sevier County Jail contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.
City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).
How to Have Remote Video Visits and Email Communication with an Inmate in Sevier County
To register and sign up for a remote visitation account with City Tele Coin to communicate with your Sevier County Jail inmate, follow the instructions below:
- Register and create an account with City Tele Coin.
- City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
- You can also send and receive secure messages and use them to make and receive phone calls with your Sevier County inmate.
- This is a fee based service.
- For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
- Visit Inmate 'at the jail' information.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Sevier County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Sevier County Jail have Access to Tablets or Computers?
Sevier County Jail now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your inmate will recieve their tablet in 3-5 business days, after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
Sevier County Jail now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
Ask City Tele Coin whether tablets at this jail are rented by the month. The tablets are not directly connected to the internet, and inmates can use them for activities such as:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- Ask City Tele Coin how tablet use is billed.
- No activation or early termination fees.
- Ask City Tele Coin whether, and how soon, the inmate gets a tablet after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Sevier County?
Sevier County County Jails
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Sevier County?
The Sevier County Jail serves the following cities and towns of Sevier County: Gatlinburg, Pigeon Forge, Pittman Center and Sevierville.