Sevier County Jail Annex
Sevier County Jail Annex
Call 865-453-4668 any time, 24 hours a day, to get inmate information from the 356-bed Sevier County Jail Annex.
This is the county’s intake point for people arrested on misdemeanor and felony charges. Every arrestee goes through booking and processing here, and depending on the charges, may stay until they are bonded out, released on their own recognizance, or held pending the outcome of their trial.
For a current list of inmates, use the inmate search tool.
Short sentences, those under one year, are served at this jail. Longer sentences are served in the Tennessee State Prison System or the Federal Bureau of Prisons.
On this page: how to search the official roster, directions to the jail, the visitation schedule, depositing money for an inmate, mailing letters, phone calls, voicemail, emails and texts, tablets, bail bond instructions, and commissary.
Tip: save the inmate’s jail ID or booking number. Mail and many other services require it. If it isn’t online, Sevier County Jail Annex can provide it at 865-453-4668.
Inmate Services
Phone
865-453-4668Mailing address (personal mail)
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862
Mailing address (legal mail or subscriptions)
(Legal Mail & Subscriptions)
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862
(Mailing Money order)
SC Inmate Fund
PO Box 4068
Sevierville, TN. 37864
(make the money order out to 'SC Inmate Fund', and put inmate's name in the memo section of the check)
Other Jails and Prisons
To search for an inmate in the Sevier County Jail Annex, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 865-453-4668 for the information you are looking for. You can also look up a Sevier County offender's Criminal Court Case online, or any offender that was arrested in the state of Tennessee.
Tennessee also keeps a public database of all their felony offenders.
Sevier County Jail Annex Inmate Search
The Sevier County Jail Annex maintains an average of 356 offenders in custody on any given day. The Sevier County Jail Annex has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Sevier County law enforcement agencies arrest and detain approximately 12,560 offenders.
The following charts of Sevier County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Sevier County Corrections Department, the state of Tennessee Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Sevier County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Sevier County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
⇓ Learn more ⇓ Show lessINTERESTING FACTS about the Sevier County Jail Annex: The aluminum sided Annex, which could easily be mistaken for a second class warehouse, first opened in 2008 with an inmate capacity of 168. It was expanded in 2010 and added another 188 beds, bringing the new total capacity to 356 beds.
The more physically appealing brick building that houses the Sevier County Jail opened in June, 1991, and after an expansion in 2002, the Sevier County Jail (Main) now has a capacity of 272. The Annex has an emergency response team that responds to emergencies within the facility, with the goal being to be able to diffuse situations without the use of lethal force.
Indigent inmates are still allowed a minimum number of calls, messages, and commissary items per month.
Visitation hours for the Annex is Monday thru Friday from 8:00AM - 6:00PM. The actual time an inmate can have a visitor is based on his bunk location. They are allowed one 60 minute visit per week, PLUS unlimited video calls and text messaging (for a fee) from family and friends.
Remote Visitation, in the comfort of your own home is available for most facilities. Visitation hours may be dependent upon the sex of the person and, also dependent upon the section of the facility in which they are housed.
You must submit a picture and government photo ID for facility approval prior to visiting someone in our facility and there is a strict protocol that must be followed or privileges can be revoked.
If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.
Mail can be received every day and is processed and passed to the inmates quickly, however the jail also uses a digital message service to help avoid contraband entering the facility.
Inmate's Full Name & Inmate ID#
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862
Friends and family of inmates in the Sevier County Jail Annex can arrange to visit inmates by video, both at the jail and remotely from home. They can also send them money and buy them commissary online, and set up a phone account that allows the inmates to call them during the day and evening seven days a week.
All the information on these inmate services can be found in the sections below. If you still have questions, you can phone the jail 24 hours a day by calling 865-453-4668.
- Jail (Main): 865-453-4668
Booking process details at Sevier County Jail Annex
When someone is arrested, they are taken to Sevier County Jail Annex for booking. This process involves verifying identity, assessing charges, and determining whether the person will be released on bail or detained.
It's crucial to remain silent during this process, as any statements could be used in court. Legal counsel should be consulted before making any comments about the arrest.
The booking process at Sevier County Jail Annex typically involves the following steps:
- Identifying the individual.
- Taking a mugshot.
- Health assessments and questions about criminal background.
- DNA collection if applicable.
- Conducting a full-body search.
- Confiscating personal property.
- Allowing a phone call.
For details on posting bond for an arrestee, call the facility at 865-453-4668.
How to post bail for a loved one in Sevier County
Once booked at Sevier County Jail Annex in Sevierville, the individual has several possible outcomes:
1. Release without posting bail, with a commitment to appear in court.
2. Remaining in custody until their court date.
3. Posting bail or bond for release. For the exact amount, call 865-453-4668.
Several payment methods are available for bail.
- Cash bonds are settled in full at the jail's bonding window or the clerk of court with cash, a cashier's check or a money order, and card payments are often available at a lobby kiosk or through an online bond vendor for a fee; bring the inmate's full name and booking number, and the jail can be reached at 865-453-4668.
- Licensed bail bondsmen in Sevier County can assist with the process.
- Many courts accept land or a house as bond collateral; the owner proves clear title and equity worth at least the bond amount, often double, with a deed and a recent tax or appraisal value, and the court that set bail approves the property.
For more details on the bail process in Sevier County, Tennessee, visit the Sevier County Jail Annex Bail Information Page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Sevier County Jail Annex? What is the Schedule?
Sevier County Jail Annex ON-SITE VISITATION SCHEDULE
896 Old Knoxville Highway
Sevierville, TN 37862
865-453-4668
- Visits are 60 minutes.
- Each inmate has a specific day and time they can visit, and will let you know. The specific time is based on their assigned bunk.
- You must be on the inmate's visitor list.
- Visitation schedule subject to change.
- Inmates are allowed one hour per week.
- Visitors must have a government issued photo ID.
- Nothing but your car key and ID are allowed in visitation area.
- Dress professionally with non-revealing clothing.
- Remote Video calls and Text messaging are available at all times with City Telecoin. Scroll down for full details.
ON SITE VISITATION SCHEDULE - ALWAYS CALL 865-453-4668 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIME |
| SUNDAY | NO ON-SITE VISITS |
| MONDAY | 8:00AM - 6:00PM |
| TUESDAY | 8:00AM - 6:00PM |
| WEDNESDAY | 8:00AM - 6:00PM |
| THURSDAY | 8:00AM - 6:00PM |
| FRIDAY | 8:00AM - 6:00PM |
| SATURDAY | NO ON-SITE VISITS |
Inmate Visitation
IMPORTANT - All remote visitation at the Sevier County Jail Annex is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Sevier County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.

All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Sevier County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail Annex’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Sevier County Jail Annex?
Sevier County Jail Annex Inmate Visitation
IMPORTANT - All remote visitation at the Sevier County Jail Annex is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Sevier County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.

All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Sevier County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail Annex’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Sevier County Jail Annex?
You can deposit money four different ways:
- Deposit at correctpay.com.
- Ask the jail whether it has a Correct Pay lobby kiosk for deposits.
- Deposit over the phone 24/7 at 855-836-3364
- Deposit using the iOS or Android app.
correctpay.com Assistance:
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
How to Send Money to an Inmate in Sevier County
To send commissary money to an inmate in Sevier County Jail Annex follow these steps:
- Register with correctpay by creating an account.
- Select Tennessee, then select Sevier County Jail Annex, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
- You can deposit money four ways:
- Deposit online at correctpay.com.
- Ask the jail whether it has a Correct Pay lobby kiosk for deposits.
- Deposit over the phone 24/7 at 855-836-3364
- Deposit through their iOS or Android app.
For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Sevier County Jail Annex.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail Annex’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Sevier County Jail Annex?
How to Make and Receive Phone Calls from an Inmate in Sevier County
To register and sign up for a phone account with City Tele Coin to communicate with your Sevier County Jail Annex inmate, follow the instructions below:
- Register and create an account with City Tele Coin.

- City Tele Coin Phone Services include prepaid accounts that let your inmate in Sevier County Jail Annex call you and others.
- You can also send and receive secure messages with your inmate.
- This is a fee-based service. Check current call rates with City Tele Coin before you add money.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Sevier County, visit our full page guide.
NOTE: Calls may be recorded or monitored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail Annex’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Sevier County Jail Annex, and what can I send them?
Sevier County Jail Annex Inmate Mail Guidelines
Postcards
Ask the Sevier County Jail Annex whether it accepts postcards, and what size and type, before mailing one. Always include your name and return address.
Envelopes
The Sevier County Jail Annex also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
(Legal Mail & Subscriptions)
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862
(Mailing Money order)
SC Inmate Fund
PO Box 4068
Sevierville, TN. 37864
(make the money order out to 'SC Inmate Fund', and put inmate's name in the memo section of the check)
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Ask the Sevier County Jail Annex whether books can be mailed in, and whether they must come straight from a publisher or retailer such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Sevier County Jail Annex standards will be disposed of.
Ask the Sevier County Jail Annex whether hardcover books are accepted.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
(Legal Mail & Subscriptions)
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862
(Mailing Money order)
SC Inmate Fund
PO Box 4068
Sevierville, TN. 37864
(make the money order out to 'SC Inmate Fund', and put inmate's name in the memo section of the check)
Sevier County Jail Annex Inmate Mail Policies and Address - What Can You Send, and Where?
For inmates receiving mail in the Sevier County Jail Annex there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Sevier County Jail Annex:
Inmate's Full Name & Inmate ID#
Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail Annex’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Sevier County Jail Annex, and what can I purchase?
Purchasing a Sevier County Jail Annex Inmate Commissary
Sevier County Jail Annex allows inmates to purchase commissary, which is a jail affiliated store that sells snacks, hygiene products, stationary, clothing and even e-cigs and nicotine pouches (where allowed).
You can buy commissary for an inmate using an online service called Kellwell Commissary.
These items can be purchased once a week.
This amount you can spend each week is set by the facility. Call 865-453-4668 in order to confirm the amount that cannot be exceeded.
Inmates have access to commissary packages that can be purchased and shipped to the inmate by friends and family.
You can also go to our Inmate Money page for information on how to send money to an inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail Annex’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Sevier County Jail Annex using an Online Messaging Service?
Sevier County Jail Annex contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.

City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).
How to Have Remote Video Visits and Email Communication with an Inmate in Sevier County
To register and sign up for a remote visitation account with City Tele Coin to communicate with your Sevier County Jail Annex inmate, follow the instructions below:
- Register and create an account with City Tele Coin.
- City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
- You can also send and receive secure messages and use them to make and receive phone calls with your Sevier County inmate.
- This is a fee based service.
- For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
- Visit Inmate 'at the jail' information.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Sevier County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail Annex’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Sevier County Jail Annex have Access to Tablets or Computers?
Sevier County Jail Annex now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your inmate will recieve their tablet in 3-5 business days, after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
Sevier County Jail Annex now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
Ask City Tele Coin whether tablets at this jail are rented by the month. The tablets are not directly connected to the internet, and inmates can use them for activities such as:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- Ask City Tele Coin how tablet use is billed.
- No activation or early termination fees.
- Ask City Tele Coin whether, and how soon, the inmate gets a tablet after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sevier County Jail Annex’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-453-4668 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Sevier County?
Sevier County County Jails
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Sevier County?
The Sevier County Jail Annex serves the following cities and towns of Sevier County: Gatlinburg, Pigeon Forge, Pittman Center and Sevierville.
