What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Smith County Jail & Sheriff inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Smith County Jail & Sheriff Pricing.
Securus Contact Information.
Inmates at the Smith County Jail & Sheriff, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the remote video services of the third party company outlined below.
Call 615-735-2626 for remote inmate visitation updates as schedules and policies can change without much advance notice.
Smith County Jail & Sheriff inmates are allowed to have no limit on the number of visits when using the remote video visitation service.
To set up a phone account so that your inmate can call you from Smith County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Smith County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:
To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.
To send commissary money to an inmate in Smith County Jail & Sheriff follow these steps:
For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Smith County Jail & Sheriff.
1. Register with correctpay online, the money depositing service used by Smith County Jail & Sheriff, or call Customer Service at 855-836-3364. They are open 24/7.
2. Once registered, select Tennessee, then Smith County Jail & Sheriff, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.
NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.
For all the information regarding phone calls with Smith County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.
To send commissary money to an inmate's account in Smith County Jail & Sheriff follow these steps:
You can deposit money four different ways:
For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Smith County Jail & Sheriff check out our Commissary Instructions Page for Smith County.
To send a secure email message and digital photos to an inmate in Smith County Jail & Sheriff follow these steps: