Address:
117 West Smith Street
Gallatin, TN 37066
Phone:
615-442-1813
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Frequently Asked Questions
Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their commissary account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the Sumner County Jail Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.
Option 1 - Dropping Money at the Jail
Option 2 - Mail the Inmate Commissary Deposit to the Jail
Mail to:
Inmate's Full Name & Inmate ID#
Sumner County Jail
117 West Smith Street
Gallatin, TN 37066
Failure to do this properly will delay your inmate getting his commissary account credited and may require you to have to resubmit a second money order.
Call 615-442-1813 to ask any questions about this.
Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.
Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.
Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.
Food
• Cookies
• Pastries
• Candy
• Tuna and mackerel
• Coffee and Tea
• Soft drinks
• Energy drinks
• Pizza
• Hamburgers
• Chicken fingers
• Spices
Hygiene
• Shampoo
• Soap
• Shaving supplies
• Lotions
• Deodorant
• Oral care
• Toilet paper
• Nail care
Clothing
• Sweats
• Sneakers
• Shorts
• Underwear and bras
• Socks
• Jackets
• Hats
Electronics
• Televisions
• Radios
• Headphones
• Tablets
• Watches
Miscellaneous
• Playing cards
• Games
• Bibles
• Books
• Art supplies
• Stationery supplies
• Vaping products (only some states)
• Greeting cards
Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the Sumner County Jail can spend each month, call 615-442-1813.
Some jails it's twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact schedule for Sumner County Jail, call 615-442-1813.
Sumner County Jail has its own methods for receiving money for inmates, and that information can be found above or by calling 615-442-1813 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.
1. Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.
When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate.
Never send personal checks or cash either.
2. Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.
3. Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.
4. There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country.
If one of these companies (listed in the next question) works with Sumner County Jail, this information will be outlined above.
There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.
The companies, in alphabetical order, are:
Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay
To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 615-442-1813.
Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Sumner County Jail contracts with for inmate deposits, call them at 615-442-1813.
Items on commissary are no more expensive than they would be at a local Walmart store.
A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so they can have money to spend on commissary and communication services.
The limit that an inmate can have in their commissary account is usually about $300.00. To find out what the limit is for Sumner County Jail, call 615-442-1813.
Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.
You can only send items from the one that your jail has a contract with.
An inmate carepack is a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility before it can be shipped to the inmate.
Check this page, the Money Page or the Commissary Page for further information, or call the jail at 615-442-1813 to see which one that the Sumner County Jail works with.
Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:
Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct
Not really. Other than the basic supplies mentioned above there are no gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.
To register and sign up for a remote visitation account with City Tele Coin to communicate with your Sumner County Jail inmate, follow the instructions below:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Sumner County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
To send commissary money to an inmate in Sumner County Jail follow these steps:
For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Sumner County Jail.
1. Register with correctpay online, the money depositing service used by Sumner County Jail, or call Customer Service at 855-836-3364. They are open 24/7.
2. Once registered, select Tennessee, then Sumner County Jail, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.
NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.
For all the information regarding phone calls with Sumner County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.
To send commissary money to an inmate's account in Sumner County Jail follow these steps:
You can deposit money four different ways:
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Frequently Asked Questions
For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Sumner County Jail check out our Commissary Instructions Page for Sumner County.
To send a secure email message and digital photos to an inmate in Sumner County Jail follow these steps:
For all information on how to Text/Email an Inmate in Sumner County Jail and send them photos, check out our Secure Messaging Guide for Sumner County.
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