Washington County Detention Center Remote Inmate Video Visits

Washington County Detention Center

Address:
114 West Jackson Blvd.
Jonesborough, TN 37659

Phone:

423-753-1701

Remote Visitation with an Inmate - Instructions

Washington County Detention Center uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Washington County Detention Center
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

Washington County Detention Center on-site Inmate Visitation Schedule

On-site visits take place at the Washington County Justice Center
108 West Jackson Blvd. Jonesborough, TN 37659.

423-753-1701

  • First, you must register with Inmate Sales, and then schedule a visit.
  • Inmates are given three (3) free 20-minute onsite video visitation sessions per week.
  • Remote visitation is $0.20 per minute.
  • Proper attire is required. No low-cut blouses, tank tops, short skirts or dresses, tight shorts, hats or any other form of provocative dress will be allowed. Shirt and shoes must be worn.
  • All visitors must provide proper state or government issued photo identification (i.e. driver’s license, foreign id or passports) for inmate visitation.
  • On Site video visitation is available at no cost.
  • A video visit lasts 20 minutes.
  • Visitors may only use this system on the inmates assigned visitation day, whenever the inmates have free time.
  • All rules set forth for non-contact visitation shall be adhered to when using the video visitation system.
  • Any lewd, profane or inappropriate behavior shall result in loss of video visitation privileges for the visitor and/or inmate.
  • Maximum of two (2) adults and two (2) children may participate in a video visitation session at one time for onsite video visitation.
  • Visitation sign-up is limited and on a first-come first serve basis.
  • Visitors are encouraged to go online and reserve a visitation time. Purchased visitation minutes are not transferable.
  • An adult must accompany all visitors who are under 17 years of age. Children must be monitored at all times.
  • Visitors are not allowed to bring any personal belongings with them into the visitation area other than their picture ID and/or a set of keys unless otherwise allowed by the jail.

ON SITE VIDEO VISITATION

DAY TIMES
SUNDAY No on-site visits
MONDAY 8:30AM - 4:30PM
TUESDAY 8:30AM - 4:30PM
WEDNESDAY 8:30AM - 4:30PM
THURSDAY 8:30AM - 4:30PM
FRIDAY 8:30AM - 4:30PM
SATURDAY No on-site visits


Washington County Detention Center Remote Inmate Video Visitation

  • First, you must register with Inmate Sales, and then schedule a visit.
  • Each inmate is allowed an unlimited amount of visits per day. Remote visitation is $0.20 per minute.
  • Remote Visits are $0.20 per minute.

REMOTE VIDEO VISITATION

DAY TIMES
SUNDAY 8:00AM - 11:00PM
12:00noon - 10:00PM
MONDAY 8:00AM - 11:00PM
12:00noon - 10:00PM
TUESDAY 8:00AM - 11:00PM
​​​​​​​12:00noon - 10:00PM
WEDNESDAY 8:00AM - 11:00PM
​​​​​​​12:00noon - 10:00PM
THURSDAY 8:00AM - 11:00PM
​​​​​​​12:00noon - 10:00PM
FRIDAY 8:00AM - 11:00PM
​​​​​​​12:00noon - 10:00PM
SATURDAY 8:00AM - 11:00PM
​​​​​​​12:00noon - 10:00PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Washington County Detention Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Washington County Bail Bond Information

Because Washington County and Tennessee can change their bail bond procedures, it is always best to call either the Washington County Detention Center at 423-753-1701, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Washington County Detention Center or the Washington County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

Washington County Detention Center now offers Inmate Sales Tablets to their inmates.


Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

iphone app download

Google Play download


 

How to Send a Secure Email Message to an Inmate in Washington County

To send a secure email message to an inmate in Washington County Detention Center follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Washington County, by creating an account.
  • Select Tennessee, then select Washington County Detention Center, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Washington County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Washington County Detention Center check out our Secure Messaging Guide for Washington County.


 

How Do Inmates in Washington County Detention Center Make Phone Calls?

To receive phone calls from inmates in Washington County, or to assist them in making phone calls to other people, follow these steps:

  • Washington County Detention Center uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Washington County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Washington County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Washington County Detention Center?

Other than 'at the jail' visits between you and your inmate at Washington County Detention Center, which is explained and outlined in detail on our Visit Inmate Page, Washington County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Washington County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Washington County Detention Center
  • Select 'New Purchase'
  • Choose Washington County Detention Center and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Washington County, can be found on our Visit Inmate Page.

Washington County Detention Center Phone: 423-753-1701


 

How to Send Money to an Inmate in Washington County

To send commissary money to an inmate in Washington County Detention Center follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Washington County Detention Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Washington County Detention Center lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Washington County Detention Center.


 

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