Bandera County Jail Family & Friends Information

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Bandera County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

• Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
• At the Bandera County Jail  using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Bandera County Jail may require identity verification so bring your driver’s license or some other form of ID.
• By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
• By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Bandera County Jail  inmate's account for communication services, check out our Send Money page.

How Do Inmates in Bandera County Jail Make or Receive Phone Calls?

To receive phone calls from inmates in Bandera County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Bandera County Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Bandera County Jail , and then the inmate you wish to communicate with.

Bandera County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits

Phone & Voicemail Fees
1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Texas.
2. Prepaid calls between Texas and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Bandera County Jail approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Bandera County Jail GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Bandera County, can be found on our Inmate Phone Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Bandera County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Bandera County Jail follow these steps:

• 
• Go to JailATM, choose Texas, then choose Bandera County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate, and then you will be prompted to Register with them to open an account.
• Select the products you want shipped to them at Bandera County Jail , and then input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Bandera County at any one time.
• If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Bandera County Jail check out our Commissary Instructions Page for Bandera County.

How to Deposit Money Online for an Inmate in Bandera County

To deposit money online for an inmate in Bandera County Jail follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Bandera County.
• After registering and signing in, select 'Send Money Now'.
• Choose Texas, then choose Bandera County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Bandera County Jail , and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Bandera County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Bandera County Jail , or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Bandera County.