Pamunkey Regional Jail

To search for an inmate in the Pamunkey Regional Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 804-365-6400 for the information you are looking for.

Pamunkey Regional Jail Inmate Search

Hanover County maintains an average of 548 inmates in custody on any given day (in all jails combined). The jails have a weekly turnover of 55% of their population. Every year Hanover County law enforcement agencies arrest and detain approximately 10,960 offenders.

The following charts of Hanover County inmate population demographics are updated daily. The information shown is for 5/29/2023. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from Hanover County, the state of Virginia, as well as the United States Department of Justice and Census Bureau records.

For complete information on how to bond, visit, mail, send and receive email, receive phone calls, send money or commissary to an inmate, find information in this and other counties, and view the Most Wanted Fugitives, scroll down this page.

For a collection of over 20 additional graphs and charts of the demographic and criminal arrest information of the inmates in Hanover County and Virginia state prisons, click the button below.
Hanover County INMATE DEMOGRAPHICS

There are five choices for putting money on an inmate's books that may be used for paying an inmate's Bond or Bail.

Check with Pamunkey Regional Jail by calling 804-365-6400 prior to paying a bond online as this is being rolled out to different facilities slowly.

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

There are five choices for putting money on an inmate's books that may be used for paying an inmate's Bond or Bail.

Check with Pamunkey Regional Jail by calling 804-365-6400 prior to paying a bond online as this is being rolled out to different facilities slowly.

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

How Do You Visit an Inmate in the Pamunkey Regional Jail? What is the Schedule?

Pamunkey Regional Jail Inmate Visitation Schedule

• The video visitation company is called gettingout.com.
  
• These guidelines apply to both video visits and at-the-jail visits.
• All regular visits last only thirty (30) minutes. If a visitor is late arriving, they will not be allowed to have the remainder of their visit. Visitors must arrive fifteen (15) minutes before their visit starting time.
• Only two (2) visits are allowed per week, and one (1) visit per day, Monday through Friday. No visits are scheduled on Saturdays, Sundays or legal holidays observed by the jail.
• A maximum of two (2) adults and one (1) minor; or one (1) adult and two (2) minors are allowed to visit. For any minor to visit, the parent or guardian must be twenty-one (21) years of age or older.
• Only inmates can schedule visits. The inmate must list the first and last name of their visitor. Minor’s names may not be listed on the schedule, only adults. Any individual is considered an adult if they are eighteen (18) years of age and older.

Pamunkey Regional Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Pamunkey Regional Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Pamunkey Regional Jail.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Pamunkey Regional Jail?

To visit an inmate in Hanover County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Hanover County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Pamunkey Regional Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Hanover County follow these steps:
1.  Start by confirming that Pamunkey Regional Jail's Video Visitation is working correctly by looking up Hanover County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Pamunkey Regional Jail, and then the inmate you wish to communicate with.

Other Hanover County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Pamunkey Regional Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Hanover County, can be found on our Visit Inmate Page.

Pamunkey Regional Jail Phone: 804-365-6400

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Pamunkey Regional Jail?

Pamunkey Regional Jail Inmate Visitation Schedule

• The video visitation company is called gettingout.com.
  
• These guidelines apply to both video visits and at-the-jail visits.
• All regular visits last only thirty (30) minutes. If a visitor is late arriving, they will not be allowed to have the remainder of their visit. Visitors must arrive fifteen (15) minutes before their visit starting time.
• Only two (2) visits are allowed per week, and one (1) visit per day, Monday through Friday. No visits are scheduled on Saturdays, Sundays or legal holidays observed by the jail.
• A maximum of two (2) adults and one (1) minor; or one (1) adult and two (2) minors are allowed to visit. For any minor to visit, the parent or guardian must be twenty-one (21) years of age or older.
• Only inmates can schedule visits. The inmate must list the first and last name of their visitor. Minor’s names may not be listed on the schedule, only adults. Any individual is considered an adult if they are eighteen (18) years of age and older.

How Do You Deposit Money for an Inmate in the Pamunkey Regional Jail?

There are five choices for putting money on an inmate's books that can be used for communication services:

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Pamunkey Regional Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

• Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
• At the Pamunkey Regional Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Pamunkey Regional Jail may require identity verification so bring your driver’s license or some other form of ID.
• By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
• By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Pamunkey Regional Jail inmate's account for communication services, check out our Send Money page.

How Do I Receive Phone Calls from an Inmate in the Pamunkey Regional Jail?

How Do Inmates in Pamunkey Regional Jail Make or Receive Phone Calls?

To receive phone calls from inmates in Hanover County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Pamunkey Regional Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Pamunkey Regional Jail, and then the inmate you wish to communicate with.

Hanover County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits

Phone & Voicemail Fees
1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Virginia.
2. Prepaid calls between Virginia and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Pamunkey Regional Jail approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Pamunkey Regional Jail GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Hanover County, can be found on our Inmate Phone Page.

How do I Mail an Inmate in the Pamunkey Regional Jail, and what can I send them?

Postcards
The Pamunkey Regional Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Pamunkey Regional Jail may also allow regular postcards and envelopes to be mailed to inmates as well, however more and more jails are no longer allowing envelopes or paper letters due to concern about paper being dipped into liquefied drugs like methamphetamines and cocaine and then mailed into secure facilities.
Use this address for inmate personal mail:
Pamunkey Regional Jail
Inmate Name, Inmate BN #
PO Box 30022
PMB 35803
Durham, NC 27702

NOTE: At times Pamunkey Regional Jail will not allow any outside publications. Check with the jail by calling 804-365-6400 to confirm before sending anything other than letters to your inmate.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Most jails allow books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Pamunkey Regional Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
To confirm that the Pamunkey Regional Jail continues to allow books to be mailed by a third party publisher or bookseller, call 804-365-6400.
Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
When a jail allows the inmate to receive Care Packages they must come directly from an approved company that specializes in serving the inmates of jails.

Can I purchase Commissary Online for an Inmate in the Pamunkey Regional Jail, and what can I purchase?

Pamunkey Regional Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Virginia.
3. Select Pamunkey Regional Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Pamunkey Regional Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Pamunkey Regional Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send a Carepack Commissary Package Directly to an Inmate in Hanover County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Pamunkey Regional Jail follow these steps:

• Select Virginia, then select Pamunkey Regional Jail, and then select the 'Send a Package Order' option.
• Register and create an account with Access Securepak, for Hanover County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Hanover County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Pamunkey Regional Jail check out our Commissary Instructions Page for Hanover County.

How Can I Communicate with an Inmate in the Pamunkey Regional Jail using an Online Messaging Service?

Emailing Messages & Photos

Pamunkey Regional Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Pamunkey Regional Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Pamunkey Regional Jail Inmate by Mail and by Email

To mail or email an inmate in Hanover County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Pamunkey Regional Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Pamunkey Regional Jail has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Pamunkey Regional Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Hanover County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Hanover County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Do Inmates in the Pamunkey Regional Jail have Access to Tablets or Computers?

Pamunkey Regional Jail allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL company.
Tablets offer specialized content and services for inmates to use during their stay at Pamunkey Regional Jail, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Pamunkey Regional Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Pamunkey Regional Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

• Tablet devices include some services and the content is free.
• The subscription services require additional funding.
• There may be multiple options such as 7-day or 30-day subscriptions.
• Costs are dependent upon the available services and what the Pamunkey Regional Jail charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Pamunkey Regional Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Pamunkey Regional Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

What are the other City and County Jails in Hanover County?

What are the other Jails in the Neighboring Counties surrounding Hanover County?

Do you have a list of Arrest Warrants, and the Most Wanted Criminals in Hanover County, the state of Virginia and the United States?