Henrico County Jail West
Henrico County Jail West
Physical Address
4317 East Parham RoadHenrico, VA 23228
Jail Phone Number
804-501-4581Henrico County Inmate Search: Track Down Someone Held by the Sheriff
Adults arrested in the county normally spend their first hours at Henrico County Jail West, 4317 East Parham Road, Henrico, VA 23228. The Sheriff also operates Jail East, 17320 New Kent Highway, Barhamsville, VA 23011. The sections below also cover mugshots, charges, attorneys, visiting, money and court hearings.
The Sheriff's own inmate lookup takes a last name, or just its first letter. It shows who is in custody but not why, so charges come from the court steps further down. A name from this morning's arrests could still be missing.
Your quickest route is the phone. Jail West answers at 804-501-4581 on weekdays from 8:00 a.m. to 4:30 p.m. Have the full name ready and ask which building holds the person, the bond amount, and the date set for the first court appearance. Release rules are in our bail guide; hearings are in our court guide.
Read inmate search answers
1. Using the Sheriff's search to track down someone held in Henrico?
One web page, kept by the Sheriff, covers the people in custody here. Try it this way:
- Go to the Sheriff's lookup.
- Enter a last name. A first letter alone also works, which helps when you cannot spell it.
- Match first names and any other details against the person you want.
- Write down what you find, so the jail can confirm it when you phone.
Charges and hearing dates are left to the courts. For free alerts and a second lookup, see VINE. The Sheriff's Office also takes questions at 804-501-5860.
↑ Back to the question list2. The list says nothing about my person. What now?
No match does not prove the person is out. Here are the usual explanations:
- Paperwork in progress. Fingerprints and records can take hours.
- Held at the arresting department's station for a few hours first.
- Sent home on a summons with a date to appear.
- Bond paid and already out the door.
- Arrested in Richmond, whose city jail is a separate place.
- Moved to a state prison after sentencing.
- A different spelling. Try other first names or a former surname.
Phone Jail West on weekdays at 804-501-4581. Nights and weekends, use 804-501-4586.
↑ Back to the question list3. Jail West versus Jail East: where is my person?
The Sheriff runs two adult jails, and no regional authority is involved.
- Jail West (our page), 4317 East Parham Road, Henrico, VA 23228, 804-501-4581. It is the maximum security building. It takes in new arrests and holds people awaiting trial plus some who are already sentenced. It stands beside the courts and houses the Sheriff's headquarters.
- Jail East (our page), 17320 New Kent Highway, Barhamsville, VA 23011, 804-652-1120. It lies well outside the county, in New Kent County. Goochland, Henrico and New Kent counties set it up together, and this Sheriff operates it. People serving longer terms are often kept here.
Inmates can shift from one building to the other, so try both before you worry. Arrested inside Richmond? That city has its own jail. Open our Richmond city page.
↑ Back to the question list4. Will there be a mugshot to see?
The Sheriff's lookup page does not mention photos, so treat mugshots there as unlikely until you see one. Virginia's open records law says police and sheriffs must hand over an adult's photo taken during routine booking. A felony investigation in progress is the exception, and then the photo can be held back.
- To request one, contact the arresting agency: county police at 804-501-5000, or the Sheriff's Office at 804-501-5860.
- Photos of children stay private.
- Pictures taken by ICE must be requested from ICE's FOIA office page; the jail cannot supply them.
- Other federal agencies keep their prisoners' pictures private. The U.S. Marshals Service sometimes shares one, as when a fugitive is being sought.
5. Can I be warned before they are released or transferred?
VINE sends free notices when a person leaves or changes jail, and it covers state prisons too. Register at vinelink.com or phone 800-467-4943 at any hour. You pick a call, text or email.
Treat the alert as a backup. Releases can happen fast, so keep the jail's number handy as well.
↑ Back to the question list6. Bail in Henrico, from the magistrate's desk to the front door
Within hours of an arrest, a magistrate rules on release, day or night. This office sits at 4313 East Parham Road, Henrico, VA 23228, phone 804-501-5285. Possible results:
- a free release in exchange for a signed vow to return;
- a bond that is unsecured, so you owe nothing unless the defendant skips a hearing;
- a secured bond, backed by cash, a house with enough equity, or a bondsman's guarantee.
In Virginia the default is release. Refusing bail takes a finding of probable cause that the person will run away or do harm. Orders may add stay-away rules, a curfew, testing or monitoring. The state's criminal justice agency licenses bondsmen. On a $10,000 bond, that means a fee between $1,000 and $1,500, which you do not get back. Someone who is not released sees a judge at the court's next sitting.
Questions about where and how to pay a bond go to the magistrate's office or to Jail West. More detail sits on our bail guide, with the statewide view on the Virginia bail law page.
↑ Back to the question list7. Where are the charges spelled out?
The Sheriff's lookup leaves out charges, so turn to the courts. The state runs a free case search. Covered: adult criminal and traffic dockets of the district courts, and Circuit Court dockets. Not covered: anything involving a juvenile.
- General District Court clerk, 4309 East Parham Road, Henrico, VA 23273, 804-501-4723. Misdemeanor and traffic files live here, along with first felony hearings.
- Circuit Court clerk, same building, 804-501-4202. Felony trial files appear here after a grand jury returns an indictment.
- Commonwealth's Attorney (the prosecutor), 4301 East Parham Road, Henrico, VA 23273, 804-501-4218.
Clerks look up records by legal name, so bring the exact spelling and the birthday.
↑ Back to the question list8. No money for an attorney: what are the choices in Henrico?
Public defenders do not cover this county. If the accused faces possible jail time and cannot afford counsel, the court picks a private attorney from the state's approved list. The person asks the magistrate, or tells the judge during the first court date, then signs a sworn money statement. The judge decides who qualifies.
After release, the form can be had from the General District Court clerk at 804-501-4723, or from the juvenile clerk at 804-501-4688 for a minor. Paying for your own lawyer is allowed too.
↑ Back to the question list9. Seeing someone at Jail West or Jail East
The Sheriff's website names video visits and mail as jail services but sets out no rules we can pass along. Policies shift, so confirm by phone before any trip: Jail West at 804-501-4581 or Jail East at 804-652-1120.
- Do visitors come in person, by screen, or both?
- On what days and at what hours?
- Is a reservation needed?
- Which IDs does the front desk accept, and may children come?
- What clothing is banned?
Our visiting guide has more ideas.
↑ Back to the question list10. Loading money onto an inmate's books: how?
Deposits cover store items, hygiene supplies and phone time. Ask Jail West at 804-501-4581 which deposit options are working today and what limits apply, and have the person's complete name on hand.
How deposits work: our money guide. What the funds buy: the commissary guide. Please do not tuck cash into a letter.
↑ Back to the question list11. Hearing a loved one's voice: calls, texts and video?
The jail relies on outside firms for phones and video, and the setup differs by place. Ask Jail West, 804-501-4581, how an account is opened, what a call costs, and whether text or tablet services exist.
Expect recording on most lines. Discuss the case itself only with counsel, whose conversations stay private. More help: jail phone calls, then texts and email.
↑ Back to the question list12. Writing a letter to a person inside?
The Sheriff's page gives 4317 East Parham Road, Henrico, VA 23228 as both the street and mailing address for Jail West. Before posting anything, ring 804-501-4581 to learn the exact line format and which items, like photos or books, pass inspection.
Print the full name, include a return address, and stay with plain paper. Our mail guide adds ideas.
↑ Back to the question list13. Collecting clothing and other property?
Items on a person at booking are stored until release. Phone Jail West on a weekday at 804-501-4581 to arrange a drop-off or a pickup. Ask if a signed release is needed and which photo ID the staff will accept. The building is at 4317 East Parham Road, Henrico, VA 23228.
↑ Back to the question list14. Health problems behind bars: who should I tell?
Tell jail staff without delay. State the illness or injury, each medicine's name and dose, plus the name of a doctor if you know one. Jail West is at 804-501-4581. The person should also ask for care in a written note.
A true emergency means calling 911. If you worry the person may hurt themselves, tell staff that directly.
↑ Back to the question list15. Is a Henrico warrant waiting for someone?
Sheriff's deputies and county police officers are the ones who serve warrants. You can ask either office whether one exists: the Sheriff at 804-501-5860, police at 804-501-5000. A clerk can confirm a court case. Try General District Court at 804-501-4723 or Circuit Court at 804-501-4202; the state's case search also works. Before clearing a warrant, see a lawyer. After that, call the clerk's office at the courthouse that issued the paper. The two clerks share an address, 4309 East Parham Road, Henrico, VA 23273.
↑ Back to the question list16. Next hearing: which courthouse and which clerk?
Ask the clerk's office of the court where the case sits. All three clerks work along East Parham Road.
- General District Court (misdemeanors, traffic, bond reviews, first felony hearings), 4309 East Parham Road, Henrico, VA 23273, 804-501-4723, open 8 to 4.
- Circuit Court (felony trials and appeals), 4309 East Parham Road, Henrico, VA 23273, 804-501-4202.
- Juvenile and Domestic Relations court (minors and family cases), 4201 East Parham Road, Henrico, VA 23228, 804-501-4688, open 8 to 4.
Our court guide describes the stages of a case from first appearance to sentence.
↑ Back to the question list17. Federal agents arrested them: what comes next?
Federal charges from Henrico go to the Eastern District of Virginia's Richmond courthouse, 701 East Broad Street, Richmond, VA 23219. The criminal clerk answers at 804-916-2230.
- A detention hearing under 18 U.S.C. 3142 comes early. A federal judge picks custody or release there.
- Until then the person stays in Marshals custody, often placed at a local jail. The Richmond Marshals office is at 701 East Broad Street, Suite 2800, Richmond, VA 23219, 804-545-8501.
- A person with little money can ask for a federal defender at 701 East Broad Street, Room 3600, Richmond, VA 23219, 804-343-0800.
- Once a sentence is imposed, the BOP inmate locator shows where the person went.
18. Immigration hold: what does a detainer mean?
ICE sends its hold request as Form I-247A, a short notice that the jail should keep the person. Under 8 CFR 287.7(d), the jail may hold the person for up to 48 hours after they would otherwise be released, so agents can arrive.
- Search ICE's detainee locator Enter an A-number, or enter a first name, last name and birth country.
- The Washington Field Office covers Virginia: 14797 Murdock Street, Chantilly, VA 20151, 703-633-2100.
- In February 2026 the governor ordered state agencies to cancel their 287(g) agreements with ICE. The order names state agencies only.
- The jail can explain how it handles a detainer.
19. Sentenced to prison: how do I search the state's list?
Someone sentenced to state prison may stay in a local cell until the state frees a bed. Open the state's inmate locator, then search by name or by DOC number. It is updated each day. It can also list people the state has placed in a county or regional jail. Photos should not be assumed.
The department's main line is 804-674-3000. Our Virginia state prisons page lists each prison with its visiting and mailing details.
↑ Back to the question list20. A teenager or child was taken in: where do they go in Henrico?
Minors are kept out of the adult jails. Three kinds of officials can order a minor held: a judge, a magistrate or an intake worker. Their cases belong to the JDR court, short for Juvenile and Domestic Relations District Court, at 4201 East Parham Road, Henrico, VA 23228, 804-501-4688.
- Henrico Juvenile Detention Center, 4201 East Parham Road, Richmond, VA 23273, 804-501-4946.
- The Court Service Unit handles intake. Its office is inside the Western Government Center complex on East Parham Road, Henrico, VA 23273, with the mailbox P.O. Box 90775, 804-501-4693.
Juvenile files do not appear in the state's web case search, so the clerk by phone is the way to check. Bring a full name and birthday.
↑ Back to the question list21. Which Henrico agency arrested them, and what is its phone number?
This county has no incorporated towns, so a single police division covers the whole county. Sheriff's deputies run the jails, guard the courtrooms and serve court papers.
- Henrico Police Division, Central Station, 7850 Villa Park Drive, Henrico, VA 23228, non-emergency 804-501-5000. Patrols and makes arrests throughout the county.
- Sheriff's Office, 4317 East Parham Road, Henrico, VA 23228, 804-501-5860. Staffed weekdays from 8 to 4:30.
- Virginia State Police, Division One, 2434 Pine Forest Drive, Colonial Heights, VA 23834, 804-609-5500. Troopers patrol the interstates through the county.
If the arrest happened on a college campus, ask that school which department responded.
↑ Back to the question listHenrico County bail and jail help
People arrested in Henrico County are booked at Henrico County Jail West, 4317 East Parham Road, Henrico, VA 23228, next to the magistrate. Some stay longer at Henrico County Jail East, 17320 New Kent Highway, Barhamsville, VA 23011. Read on for how bond works here.
Check the Sheriff's inmate search by last name to see who is held. Our Henrico Inmates in Custody page adds arrests, charges, and where lawyers come from.
Now call Jail West at 804-501-4581 and request the bond figure and the payment spot. For hearing dates, go to our Henrico court page.
1. Where is someone booked after a Henrico arrest?
At Henrico County Jail West, 4317 East Parham Road, Henrico, VA 23228, phone 804-501-4581. People who stay longer may be moved to Henrico County Jail East, 17320 New Kent Highway, Barhamsville, VA 23011, 804-501-5860.
↑ Back to the question list2. Where is the magistrate?
Near the courts on East Parham Road, 4313 East Parham Road, Henrico, VA 23273, 804-501-5285.
↑ Back to the question list3. What does the magistrate weigh?
The charge and evidence, any weapon, family and job ties, length of residence, record, missed court dates, other open bonds and probation status (Va. Code § 19.2-120).
↑ Back to the question list4. Does Henrico have pretrial supervision?
Yes. People can be released to the local pretrial agency, which checks in and runs any ordered tests (Va. Code § 19.2-123; Va. Code § 19.2-152.4:3).
↑ Back to the question list5. How do I search?
6. Which court?
The Henrico General District Court, 4309 East Parham Road, Henrico, VA 23273, 804-501-4723. Felonies go to the Circuit Court, 4309 East Parham Road, Henrico, VA 23273, 804-501-4202. Juvenile and family cases go to the Henrico JDR court.
↑ Back to the question list7. Can bail be appealed?
Yes, first to the district court on a warrant case, then to the Circuit Court (Va. Code § 19.2-124).
↑ Back to the question list8. How soon is bail decided in Henrico?
Generally within hours. The magistrate is on East Parham Road, right next to Jail West, so the trip after booking is short (Va. Code § 19.2-80).
↑ Back to the question list9. Which bonds does Henrico use?
A magistrate may set a recognizance (no money, just a promise), an unsecured bond (pay only if a date is missed) or a secured bond (pay or pledge before release) (Va. Code § 19.2-123).
↑ Back to the question list10. Where can a Henrico bond be paid at night?
The magistrate's office at 4313 East Parham Road, Henrico, VA 23228 runs 24 hours (Va. Code § 19.2-48.1). Its phone is 804-501-5285. Bring photo ID.
↑ Back to the question list11. What fee do Henrico bondsmen charge?
Virginia caps it between 10% and 15% (Va. Code § 9.1-185.8). A licensed bondsman (Va. Code § 9.1-185) keeps that money no matter what happens in court.
↑ Back to the question list12. Can a home in Henrico secure a bond?
Yes, if it has enough equity (Va. Code § 19.2-123). Henrico's real estate assessment and a deed copy help. Expect every owner to sign.
↑ Back to the question list13. When will a Henrico judge review bail?
On the next court day if the person is still held (Va. Code § 19.2-158). It is often a video link from the jail to the courts on Parham Road. The judge also asks about a lawyer (Va. Code § 19.2-159).
↑ Back to the question list14. How do Henrico arraignments work?
For misdemeanors, the plea is taken in General District Court at 4309 East Parham Road, Henrico, VA 23228. Felonies are arraigned in Circuit Court after indictment.
↑ Back to the question list15. Can I get Henrico bail lowered?
A lawyer can file a motion in district court (Va. Code § 19.2-158), heard within three business days for someone jailed. Bring proof of work, a home address or treatment plans.
↑ Back to the question list16. Where do Henrico bail appeals go?
Circuit Court, on the same Parham Road campus, clerk 804-501-4202 (Va. Code § 19.2-124). Then the Court of Appeals.
↑ Back to the question list17. Which court hears Henrico misdemeanors?
General District Court, clerk 804-501-4723. A judge decides alone. A conviction can be appealed within 10 days for a new Circuit Court trial (Va. Code § 16.1-132).
↑ Back to the question list18. What are the stages of a Henrico felony?
A preliminary hearing in district court (Va. Code § 19.2-218), a grand jury vote and then a Circuit Court trial.
↑ Back to the question list19. Where is the Henrico JDR court?
At 4201 East Parham Road, Henrico, VA 23228, 804-501-4688. It takes juvenile cases and offenses against family or household members (Va. Code § 16.1-241).
↑ Back to the question list20. Can a Henrico defendant get a public defender?
If they face jail and can't pay, yes. The judge reviews a sworn money form, then appoints counsel (Va. Code § 19.2-159).
↑ Back to the question list21. What does missing court in Henrico lead to?
An arrest order and a forfeited bond are likely. There's an extra charge as well. In felony matters it is a Class 6 felony; in misdemeanor matters, a Class 1 misdemeanor (Va. Code § 19.2-128).
↑ Back to the question list22. Can Henrico bond terms ban contact with someone?
Yes (Va. Code § 19.2-123). Domestic arrests also tend to come with an emergency protective order (Va. Code § 16.1-253.4). Even a text can violate it.
↑ Back to the question list23. What about an out-of-state warrant in Henrico?
A judge here decides whether the fugitive warrant allows bail (Va. Code § 19.2-102). That hold can keep the person in custody after the local bond is posted (Va. Code § 19.2-85).
↑ Back to the question list24. Where are Henrico's federal cases?
At the Richmond courthouse of the Eastern District of Virginia. Release is up to a U.S. magistrate judge (18 U.S.C. § 3142).
↑ Back to the question list25. How do visits work at Henrico Jail West?
The Sheriff's Office posts the schedule. Call 804-501-4581 about visits and inmate deposits.
↑ Back to the question list26. Why would someone be at Henrico Jail East?
Henrico runs a second jail out in New Kent County: Jail East, 17320 New Kent Highway, Barhamsville, VA 23011, 804-501-5860. Inmates may be moved there. Use the inmate search to check.
↑ Back to the question list27. How long does Henrico release take after bond?
Usually an hour or two for warrant checks and paperwork. The release sheet shows the court date.
↑ Back to the question list28. What does a Henrico surety promise?
That the defendant will come to court (Va. Code § 19.2-123). A no-show can leave the surety owing the bond (Va. Code § 19.2-143). The surety may surrender the defendant (Va. Code § 19.2-149).
↑ Back to the question list29. Is a Henrico cash bond refunded?
After the case closes, if the defendant attended everything. Fines and costs may be subtracted.
↑ Back to the question list30. Who can confirm a Henrico County bond?
Jail West: 804-501-4581. Jail East: 804-501-5860. Magistrate: 804-501-5285. District court: 804-501-4723.
↑ Back to the question listContacts for Henrico County
- Jail
- Henrico County Jail West, 4317 East Parham Road, Henrico, VA 23228; 804-501-4581
- Also used
- Henrico County Jail East, 17320 New Kent Highway, Barhamsville, VA 23011; 804-501-5860
- Magistrate
- 4313 East Parham Road, Henrico, VA 23273; 804-501-5285
- District court
- 4309 East Parham Road, Henrico, VA 23273; 804-501-4723
- Circuit court
- 4309 East Parham Road, Henrico, VA 23273; 804-501-4202
- Inmate search
- Henrico County inmate search
This page is not legal advice.
Henrico County Jail West Remote Bail Deposits
At facilities serviced by ConnectNetwork (GTL) and ViaPath Technologies, online cash bail, appearance bonds, and release fees are processed through ViaPath's payment division, TouchPay Direct. This electronic service enables friends and family to post bond remotely around the clock using a major credit or debit card, eliminating the need to obtain cashier's checks or bring physical cash to the detention center booking lobby.
Important: Verify Bond Status Before Processing Bail Payments
Bail posting procedures are not uniform across all municipal courts and county detention facilities. While many jails accept card payments around the clock, some require magistrate confirmation or impose physical intake processing periods. Always call the booking desk to verify that booking is complete, an exact cash bond amount has been set, and no additional holds or warrants exist from other jurisdictions, as credit card transaction fees cannot be refunded once authorized.
Step-by-Step Instructions to Pay Cash Bail Online
- Contact the jail booking department directly to verify that the defendant is eligible for release and to obtain the facility's TouchPay Site ID.
- Navigate to web.connectnetwork.com or touchpayonline.com.
- Select Bail and enter the facility's dedicated Site ID number or select your state and county jail.
- Enter the defendant's full legal name, date of birth, and assigned booking or docket ID number.
- Review the bond balance, enter the authorized payment amount, and note the non-refundable processing surcharge.
- Enter your Visa, MasterCard, or debit card details and submit the transaction.
- Save the transaction confirmation number and immediately call the jail booking desk to confirm the payment has posted to their records.
What the Inmate Needs to Do
The booking officer checks the facility's electronic accounting terminal to verify the cleared bond transaction. Staff then print the official court release agreement, escort the individual to the intake desk to sign the bond conditions, and complete standard discharge and personal property return procedures.
Official Providers: ConnectNetwork Portal | myViaPath
Customer Service Telephone: 1-866-232-1899 (Bail Line) • 1-877-650-4249 (ViaPath Support)
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by ConnectNetwork / ViaPath
In addition to Online Bail Payments, ConnectNetwork and ViaPath manage several core communication and financial channels:
- Video Visitation: Conduct scheduled live video calls with your loved one from your home computer or mobile phone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: ConnectNetwork Video Visits - Inmate Messaging: Send digital text messages and photo attachments directly to an inmate's account.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ConnectNetwork Messaging - Inmate Tablets: Learn how handheld devices provide access to messaging, phone calls, and media.
• Learn more on our website: Tablet Services Guide | • Visit official vendor page: ViaPath Tablet Programs
Henrico County Jail West Inmate Visitation Schedule
4317 East Parham Road
Henrico, VA 23228
804-501-4581
- First, you must register with GTL / Viapath.
VISITATION SCHEDULE
Last name begins with A-G
Saturday- afternoon session
Wednesday- morning session and afternoon session
Last name begins with H-M
Sunday- morning session
Tuesday - morning and afternoon session
Last name begins with N-Z
Sunday - afternoon session
Thursday - morning session and afternoon session
All Females
Saturday - afternoon session
Monday - morning session and afternoon session
Protective Custody
Fridays
Females
9:00 a.m. to 10:15 a.m.
Males
10:55 a.m. to 12:40 p.m.
Morning Session Afternoon Session
Group Time Group Time
1 9:00-9:25 7 12:55-1:20
2 9:40-10:05 8 1:30-1:55
3 10:15-10:40 9 2:10-2:35
4 10:55-11:20 10 2:50-3:15
5 11:35-12:00 11 3:30-3:55
6 12:15-12:40 12 4:10-4:35
Inmates are allowed one 45 minute visit per week.
If you are visiting from another state or travelling a great distance, Henrico County Jail West may allow you an extended visitation. Call 804-652-1211 to ask for special consideration.
Call 804-652-1211 for help with scheduling a visit.
GettingOut Video Visitation allows friends and family members to conduct live, face-to-face video visits with incarcerated loved ones using a personal computer, laptop webcam, or the mobile application. Telmate and GTL operate under ViaPath Technologies, and the visiting service is transitioning from GettingOut Visits to myViaPath Visits; users may encounter either brand name depending on whether their county jail has completed the platform update.
Important: Advance Background Clearance Required
Detention centers do not permit unapproved drop-in video visitation. All visitors must submit valid government photo identification and pass administrative screening before an appointment can be booked, a review that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility in advance. If you do not register ahead of time, you will miss your loved one's scheduled visiting slots for the week.
Step-by-Step Instructions to Schedule a Video Visit
- Open the GettingOut / myViaPath Visits app or go to www.gettingout.com / my.viapath.com.
- Register your profile and upload clear photographs of your government ID and a verification photo.
- Wait for the facility to issue visitor approval (you will receive an email confirmation).
- Select Schedule Visit, pick your detention facility, and select the inmate.
- Choose an available 25- or 30-minute time slot from the calendar and pay the visitation fee using a credit or debit card.
- Sign into the app or website 10 minutes prior to the start time on a device with a functioning camera, microphone, and stable internet connection.
What the Inmate Needs to Do
The inmate receives a schedule alert on their housing unit video kiosk or personal tablet. At the appointed time, they log in with their PIN and sit in front of the terminal. Inmates must follow institutional dress and conduct rules; corrections staff actively monitor sessions and will terminate any call immediately if rules are broken.
Official Providers: GettingOut Visits | myViaPath Visits
Customer Service Telephone: 1-866-516-0115 (GettingOut) • 1-877-650-4249 (ViaPath)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Remote Video Visits, GettingOut and ViaPath provide several other communication and financial options:
- Two-Way Text Messaging: Send electronic messages and photos straight to the inmate's screen.
• Learn more on our website: Two-Way Text Messaging Guide | • Visit official vendor page: GettingOut Messaging - Inmate Tablet Rentals & Content: Provide funds for educational modules, music streaming, and news.
• Learn more on our website: Tablet Rentals & Content Guide | • Visit official vendor page: GettingOut Tablets - AdvancePay Phone Calling: Keep a funded prepaid balance to receive calls directly on your phone.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer money directly into their jail trust account for canteen goods.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
Where Henrico County criminal cases are heard and held
Three courts hear criminal cases in Henrico, all off East Parham Road: General District, JDR and Circuit. The Circuit Court is at 4309 East Parham Road, Henrico, VA 23273. Adults waiting for trial are held by the Sheriff at Henrico County Jail West, 4317 East Parham Road, Henrico, VA 23228, or Jail East in Barhamsville. Below, see which court fits each charge.
Use the Sheriff's roster search with a last name to confirm custody. The Henrico Inmate Lists page covers arrests, warrants, and public defender questions.
Need a court date? Phone the criminal and traffic clerk at 804-501-4723. Bond questions belong on our Henrico bail page.
1. Courts in Henrico County (circuit, general district, and juvenile and domestic relations courts)
Henrico County wraps around the City of Richmond on the north, west and east, and although it is one of Virginia's most populous localities, it is a county with no incorporated towns; its courts, Commonwealth's Attorney and Sheriff all work from the Western Government Center campus on East Parham Road. Criminal charges are heard by three courts on that campus: the Henrico General District Court, the Henrico Juvenile and Domestic Relations District Court and the Henrico Circuit Court, which by itself makes up Virginia's 14th Judicial Circuit. The elected Henrico County Commonwealth's Attorney prosecutes, and because no state public defender office is assigned to Henrico, judges appoint private lawyers for people who cannot pay. Adults held after arrest are kept by the Henrico County Sheriff at Henrico County Jail West beside the courts or at Henrico County Jail East, a second Sheriff-run facility in New Kent County.
- Henrico Circuit Court and Circuit Court Clerk, 4309 East Parham Road (P.O. Box 90775), Henrico, VA 23273, (804) 501-4202
- Henrico General District Court (criminal and traffic division), 4309 East Parham Road (P.O. Box 90775), Henrico, VA 23273, (804) 501-4723
- Henrico Juvenile and Domestic Relations District Court, 4201 East Parham Road, Henrico, VA 23228, (804) 501-4688
- 14th District Magistrate's Office (located at Jail West), 4317 East Parham Road, Henrico, VA 23228, (804) 501-5285
- 14th District Court Service Unit (juvenile intake), Western Government Center (P.O. Box 90775), Henrico, VA 23273, (804) 501-4693
- Henrico County Commonwealth's Attorney, 4301 East Parham Road (P.O. Box 90775), Henrico, VA 23273, (804) 501-4218
- Court-appointed counsel: Henrico has no Virginia Indigent Defense Commission public defender office; ask the magistrate or judge, or call the General District Court clerk at (804) 501-4723 (Juvenile and Domestic Relations court clerk (804) 501-4688)
- Henrico County Sheriff's Office, 4317 East Parham Road (P.O. Box 90775), Henrico, VA 23228, (804) 501-5860
- Henrico County Jail West, 4317 East Parham Road, Henrico, VA 23228, (804) 501-4581 (weekdays), after hours (804) 501-4586
- Henrico County Jail East, 17320 New Kent Highway, Barhamsville, VA 23011, (804) 652-1120 (weekdays), after hours (804) 652-1100
- Henrico County Police Division, 7850 Villa Park Drive, Henrico, VA 23228, non-emergency (804) 501-5000
- Henrico County Community Corrections Program (pretrial services, local probation and the drug court), 8600 Dixon Powers Drive (P.O. Box 90775), Henrico, VA 23273
Which court hears your case. Henrico misdemeanors and traffic charges, from a shoplifting complaint at Short Pump to a reckless driving ticket on Interstate 295, are decided by a judge in the Henrico General District Court, which never seats a jury. Anyone convicted there has 10 days to appeal to the Henrico Circuit Court, where the case is tried again from the beginning and a jury can be requested. Charges against anyone under 18, and charges that an adult assaulted or otherwise committed an offense against a family or household member, go instead to the Henrico Juvenile and Domestic Relations District Court at 4201 East Parham Road. A felony starts with a preliminary hearing in the General District Court, or in the JDR court when the alleged victim is a relative or household member, and once a grand jury indicts, the Henrico Circuit Court handles arraignment, trial and sentencing.
Where pretrial inmates are held. The Henrico County Sheriff runs two jails rather than belonging to a regional jail authority. Jail West, at 4317 East Parham Road next to the courts, is where people arrested in the county are booked, see the magistrate and are kept when they have upcoming hearings. Jail East, a campus-style jail on 76 acres in Barhamsville in New Kent County, was built under a regional agreement among Henrico, Goochland and New Kent counties, and it houses many longer-term and sentenced inmates from all three. To find out whether someone is in custody or whether a bond has been posted, call Jail West at (804) 501-4581 during the workday or (804) 501-4586 after hours.
Virginia has no municipal, town or mayor's courts, so a Henrico charge never goes to a local city-style court. Henrico also has no incorporated towns: Glen Allen, Short Pump, Highland Springs, Sandston, Varina, Lakeside, Tuckahoe and Fairfield are unincorporated communities, and an arrest in any of them, or anywhere else in the county outside the City of Richmond, is filed in the Henrico General District Court, the Henrico JDR court or the Henrico Circuit Court. Someone arrested just across the line inside Richmond city limits goes to the Richmond courts instead, which is worth checking because the boundary runs through busy commercial areas.
The three courts
- Henrico General District Court (14th Judicial District; misdemeanors, traffic, felony preliminary hearings and bond reviews), 4309 East Parham Road (P.O. Box 90775), Henrico, VA 23273. Criminal and traffic clerk's office (804) 501-4723; the civil division uses a different line. Its clerks answer the phones and the counter on weekdays between 8:00 a.m. and 4:30 p.m.
- Henrico Juvenile and Domestic Relations District Court (14th Judicial District; delinquency, family-member offenses, protective orders), 4201 East Parham Road, Henrico, VA 23228, (804) 501-4688.
- Henrico Circuit Court (14th Judicial Circuit; felony trials, the grand jury, appeals from the district courts), 4309 East Parham Road (P.O. Box 90775), Henrico, VA 23273. The Circuit Court Clerk's office, (804) 501-4202, is open 8:00 a.m. to 4:00 p.m.
Offices that move a case along
- 14th District Magistrate's Office (issues warrants and sets release terms at all hours), at Jail West, 4317 East Parham Road, Henrico, VA 23228, (804) 501-5285
- 14th District Court Service Unit (juvenile intake and probation), P.O. Box 90775, Henrico, VA 23273, (804) 501-4693
- Henrico County Commonwealth's Attorney, 4301 East Parham Road (P.O. Box 90775), Henrico, VA 23273, (804) 501-4218
- Court-appointed counsel: private attorneys appointed from the court's list; the request starts with the magistrate, the arraignment judge or the district court clerk
Police, Sheriff and the jails
- Henrico County Police Division (patrol and criminal investigations everywhere in the county), 7850 Villa Park Drive, Henrico, VA 23228, (804) 501-5000
- Henrico County Sheriff's Office (both jails, court security, civil process), 4317 East Parham Road, Henrico, VA 23228, (804) 501-5860
- Henrico County Jail West, 4317 East Parham Road, Henrico, VA 23228, (804) 501-4581
- Henrico County Jail East, 17320 New Kent Highway, Barhamsville, VA 23011, (804) 652-1120
In Henrico the county police, not the Sheriff, answer most calls and make most arrests, while deputies run the jails and guard the courtrooms. Virginia State Police troopers patrol Interstates 64, 95 and 295 and Route 288 through the county, and their arrests land in the same Henrico courts. A defendant who cannot afford an attorney should say so at the first opportunity, because Henrico relies entirely on appointed private lawyers rather than a public defender office.
↑ Back to the question list2. The Western Government Center courts and the 14th Judicial Circuit
Almost every Henrico criminal case is handled on a single government campus near the intersection of East Parham Road and Hungary Spring Road, north of Interstate 64. The county administration building sits at 4301 East Parham Road; the courts building next door at 4309 holds the Circuit Court, its clerk and the General District Court; the JDR court is at 4201; and Jail West, the Sheriff's Office and the magistrate are at 4317.
How the 14th Circuit and District are organized
- One-county circuit. Unlike many Virginia circuits that combine several counties and cities, the 14th Judicial Circuit is Henrico alone. Its five circuit judgeships hear only Henrico felonies, misdemeanor appeals and civil cases, which keeps the calendar local.
- Separate district courts. The General District Court and the JDR court each have their own judges and clerks. Because the county is large, both courts run several courtrooms at once, and a defendant's notice or summons lists the courtroom and time.
- Grand jury. Felony indictments are returned by a regular grand jury that meets in the Circuit Court; after indictment, the case gets a Circuit Court arraignment date and a trial date.
Phone numbers for questions about a pending case: General District Court criminal and traffic, (804) 501-4723; JDR court, (804) 501-4688; Circuit Court Clerk, (804) 501-4202.
↑ Back to the question list3. What happens after an arrest in Henrico County (magistrate, bail and pretrial services)
An adult taken into custody by Henrico police is usually driven to Jail West on East Parham Road. There the officer presents the facts to a 14th District magistrate, often over a video link, and the magistrate decides two things in order: whether probable cause supports a charge, and if so, whether and how the person may be released. A finding of probable cause produces the arrest warrant or summons that becomes the charging document.
The magistrate's release choices
Under Virginia law the magistrate asks whether the accused is likely to show up for court and whether release would endanger the public or a particular person. A presumption against bail that used to apply to certain charges was repealed in 2021, but those factors still drive the decision. Typical results:
- release on recognizance, which is a signed promise to return, with no money owed;
- an unsecured bond, a set dollar amount that becomes due only if the defendant misses court;
- a secured bond, which must be backed by cash, property, or a licensed bail bondsman, who keeps a nonrefundable fee and is licensed by the Virginia Department of Criminal Justice Services;
- no release at all, if no set of conditions would be adequate.
Conditions can be attached, such as staying away from the complaining witness, not drinking, or reporting to pretrial services.
Pretrial services
The county's Community Corrections Program supplies the courts with pretrial services. Its officers screen people held at the jail, assess risk, and give the judge a bond recommendation at arraignment; when a judge releases someone under supervision, the same office keeps track of the person until the case ends.
Arraignment and bond hearings
Someone who remains in custody normally appears for arraignment on the next day the General District Court sits, or in the JDR court for juvenile and family matters. In-custody defendants often appear by video from the jail. The judge reads the charge, asks about a lawyer, and may reconsider the release terms. If release is still denied or the amount is unaffordable, the defense can ask the district court judge for a formal bond hearing and then appeal that ruling to the Henrico Circuit Court.
↑ Back to the question list4. Jail West and Jail East
Henrico is one of the few large Virginia counties that keeps its jail operations entirely under its own Sheriff, with two separate facilities. Neither belongs to a regional jail authority, though the eastern jail serves two neighboring counties by agreement.
Jail West
Henrico County Jail West, 4317 East Parham Road, is the intake jail. Booking, fingerprints and photographs, the magistrate hearing and the first night in custody usually all happen there, and people with cases on the court calendar are held there so deputies can bring them next door. Jail information: (804) 501-4581 from 8 a.m. to 4:30 p.m. on weekdays, and (804) 501-4586 at other times. Classification questions go to (804) 501-4929, and the Sheriff's alternative sentencing unit is at (804) 501-4576.
Jail East
Henrico County Jail East, 17320 New Kent Highway in Barhamsville, opened in 1996 and was described by the county as the first campus-style, direct-supervision jail in Virginia. It was built under an agreement among Henrico, Goochland and New Kent counties and is run by the Henrico Sheriff. It offers programs such as GED preparation, substance abuse and relapse prevention, counseling and vocational training. Jail information: (804) 652-1120 on weekdays, (804) 652-1100 after hours; classification (804) 652-1121.
Inmates can be moved between the two jails as housing and court schedules require, so a family that cannot find someone at one facility should ask the other. The Sheriff's main office, (804) 501-5860, handles general questions, and the Sheriff publishes an inmate lookup for both jails.
↑ Back to the question list5. Court-appointed lawyers in Henrico County
The Virginia Indigent Defense Commission's administrative headquarters happens to be in Henrico, on Santa Rosa Road, but it is not a trial office, and none of the Commission's public defender offices is assigned to Henrico cases. Instead, Henrico judges appoint private attorneys who are certified by the Commission to take court-appointed criminal work.
Asking for a lawyer
- Tell the magistrate at Jail West, or the judge at arraignment, that you want a lawyer but cannot pay for one.
- Complete the sworn statement of income, assets and expenses that the court requires; the General District Court clerk, (804) 501-4723, or the JDR clerk, (804) 501-4688, can provide it if you were released before court.
- The judge compares your finances with the state's eligibility guidelines and, if you qualify, appoints an attorney from the court's list and gives you that lawyer's name.
- Contact the lawyer promptly, especially if you are out on bond and your next court date is close.
Appointment is available when a conviction could bring jail time, and in juvenile delinquency cases. If you are found guilty, the court-appointed attorney's fee is usually added to the costs you owe.
↑ Back to the question list6. The Commonwealth's Attorney and alternatives to conviction in Henrico County
The Henrico County Commonwealth's Attorney is elected by county voters and handles prosecutions in all three Henrico courts, from felony jury trials in Circuit Court to juvenile petitions in the JDR court. The office is at 4301 East Parham Road, (804) 501-4218. In many lower-level traffic and misdemeanor cases the arresting officer presents the case and no prosecutor appears, so a defendant should not assume an assistant Commonwealth's Attorney will be in the courtroom.
Help for victims and witnesses
The office's Victim/Witness program, reported at (804) 501-1680, explains court dates, helps with restitution requests and victim impact statements, and goes to court with victims. Virginia's Crime Victim and Witness Rights Act gives victims the right, on request, to be notified about hearings, plea agreements and an inmate's release.
Routes that can avoid a conviction in Henrico
- Statutory first-offender programs. For a first charge of simple drug possession or of assault and battery against a family member, among others, the judge can defer the finding, place the defendant on probation with conditions, and dismiss the charge if the defendant complies.
- Negotiated deferrals. Prosecutors and defense lawyers sometimes agree that a misdemeanor will be continued and dismissed after classes, community service or restitution.
- Treatment dockets. The drug court and behavioral health docket described below are reached through a referral process that involves the Commonwealth's Attorney.
Local probation through Community Corrections, which includes community service and restitution monitoring, is a common condition of these outcomes.
↑ Back to the question list7. Specialty dockets: drug court, behavioral health docket and veterans docket
Henrico runs several treatment-based dockets in which a judge, prosecutor, defense lawyer and treatment providers supervise a participant together over many months.
- Henrico County Drug Court (Circuit Court). Operated under the Community Corrections Program from 8600 Dixon Powers Drive, it focuses on adults on felony probation who have violated their terms and have a long history of substance use. People with violent or sexual offenses, firearms convictions or drug distribution records have generally been turned away. The program has four phases and usually takes 12 to 18 months to complete, with frequent court reviews and drug testing.
- Behavioral Health Docket (General District Court). A voluntary, post-plea docket for defendants charged with nonviolent offenses who have a diagnosed serious mental illness that is linked to the offense, are judged medium to high risk, are competent, live in the Richmond area and will take part in treatment. The Commonwealth's Attorney refers candidates to a team that includes defense counsel, county probation, Henrico Mental Health and Developmental Services, the police and the court. The county's mental health department is at 10299 Woodman Road, Glen Allen, (804) 727-8500.
- Veterans Treatment Docket (General District Court). Listed by Virginia's court system among the state's veterans dockets, it serves eligible former service members whose charges are tied to substance use or mental illness, combining court supervision with veterans' services.
Admission is never automatic. A defendant interested in any of these dockets should raise it with the defense attorney early, because screening takes time and usually happens while the person is on bond. Most programs require a guilty plea or agreed facts, and someone who drops out or is removed can be sentenced on the original charge.
↑ Back to the question list8. Misdemeanor (for example, petit larceny, a first DUI, assault and battery, trespassing)
With large shopping areas at Short Pump, Willow Lawn and Parham Road, heavy interstate traffic, and a big residential population, Henrico's misdemeanor dockets are dominated by shoplifting, DUI and traffic offenses, and domestic assault cases.
Release and arraignment
For most misdemeanors the magistrate releases the person on a summons, a recognizance or an unsecured bond. A defendant who is held stays at Henrico County Jail West and sees a judge at the next sitting of the General District Court, or the JDR court in a family-assault case. If jail is a possible penalty and the defendant cannot afford counsel, the judge can appoint a private lawyer at that hearing.
Trial
A General District Court judge hears the evidence and decides guilt; there is no jury in district court. Many cases end earlier, through a plea agreement, an amended charge, or a first-offender deferral. After a conviction, the defendant can note an appeal within 10 days and get a completely new trial in the Henrico Circuit Court, where a jury of seven is available for misdemeanors.
What the listed charges carry
- Petit larceny, meaning theft of property worth less than $1,000, is a Class 1 misdemeanor: a maximum of 12 months in jail and a $2,500 fine.
- First-offense DUI is also Class 1. It brings a minimum $250 fine; 5 mandatory days in jail when the blood alcohol content was 0.15 to 0.20, or 10 days above 0.20; a one-year loss of the license, though a restricted license with an ignition interlock may be granted; required participation in VASAP, the Virginia Alcohol Safety Action Program; and an automatic 7-day administrative suspension at the time of arrest.
- Assault and battery also falls in Class 1. If the alleged victim is a family or household member, the JDR court hears it, a first offender may receive a deferred disposition, and a third such conviction can become a felony.
- Trespassing is likewise punishable as a Class 1 misdemeanor.
Less serious classes carry less: up to 6 months and $1,000 for Class 2, a fine of up to $500 for Class 3, and a fine of up to $250 for Class 4. Results range from dismissal or deferral to fines, a suspended sentence with probation through Community Corrections, or active jail time. A typical Henrico misdemeanor is resolved in one to three months unless it is appealed. Some charges and convictions may later be eligible for sealing under Virginia's record-sealing law.
↑ Back to the question list9. Felony (for example, burglary, grand larceny, drug possession or distribution, malicious wounding)
Henrico police detectives investigate most county felonies, sometimes with state or federal partners, and the Commonwealth's Attorney prosecutes them in the 14th Judicial Circuit. Vehicle thefts and break-ins, larceny rings targeting retail stores, fentanyl and other drug cases, and home burglaries are frequent.
Step by step
- Magistrate. The felony warrant is issued at Jail West, and release terms are set. A person not released is held at Henrico County Jail West; the defense can seek a bond hearing before a district court judge and appeal to the Circuit Court.
- First appearance. At arraignment in the General District Court (or JDR court for a family-member victim), the judge appoints counsel or notes the private lawyer and sets a preliminary hearing.
- Preliminary hearing. The judge hears enough evidence to decide probable cause. If it is found, the case is certified to the grand jury; if not, the charge is dismissed, although the prosecutor can still seek an indictment directly. Prosecutors sometimes bypass this hearing altogether by direct indictment.
- Indictment and Circuit Court. After the grand jury indicts, the Henrico Circuit Court arraigns the defendant and schedules motions and trial.
- Resolution. Most felonies end with a plea. A defendant who goes to trial can choose a judge or a unanimous jury of 12. Since July 2021 the judge decides the sentence unless the defendant asks the jury to do it, and the judge considers Virginia's voluntary sentencing guidelines and a presentence report.
Penalty ranges
- Grand larceny, involving property valued at $1,000 or more, is punishable by 1 to 20 years in prison or, at the judge's or jury's discretion, up to 12 months in jail.
- Burglary of a home at night is a Class 3 felony, 5 to 20 years, rising to Class 2 if the burglar was armed with a deadly weapon; other statutory burglary charges carry up to 20 years.
- Possessing a Schedule I or II drug such as fentanyl, heroin or cocaine is a Class 5 felony, 1 to 10 years or up to 12 months in jail, and first offenders may be eligible for a deferral.
- Distribution, or possession with intent to distribute, carries 5 to 40 years on a first conviction, with mandatory minimum terms for large quantities. Since 2021, Virginians who are at least 21 can legally carry an ounce or less of marijuana, yet any sale is still prosecuted.
- Malicious wounding is a Class 3 felony, 5 to 20 years; unlawful wounding, which lacks proof of malice, is a Class 6 felony punishable by 1 to 5 years or up to 12 months in jail.
Under Virginia's speedy-trial statute, a defendant held in jail must be tried within 5 months after the probable cause finding, and one on release within 9 months, subject to exceptions such as defense continuances. Parole was abolished for felonies committed on or after January 1, 1995, but earned sentence credits may reduce the time served, and sentences longer than 12 months are served in the Virginia Department of Corrections. From arrest to sentencing, a Henrico felony usually takes four months to a year.
↑ Back to the question list10. Violent felony (for example, murder, rape, robbery)
Homicides, sexual assaults and armed robberies in Henrico are investigated by the Police Division's detectives, and the Commonwealth's Attorney typically assigns a senior prosecutor soon after the arrest. Release decisions in these cases focus on public safety, so many defendants are held without bail or under substantial secured bonds at Henrico County Jail West, sometimes being transferred to Jail East during a long wait for trial.
Punishment under Virginia law
- Aggravated murder, the offense formerly called capital murder, is a Class 1 felony punished by life imprisonment, since Virginia ended the death penalty in 2021.
- First-degree murder is a Class 2 felony, 20 years to life; second-degree murder carries 5 to 40 years.
- Rape is punishable by 5 years to life, and a conviction requires sex-offender registration.
- Robbery carries 5 years to life, with additional mandatory time if a firearm was used.
- Aggravated malicious wounding, which involves permanent and significant injury, is punished as a Class 2 felony with a range of 20 years to life.
Timeline and representation
Serious violent cases in Henrico generally take one to two years. Forensic testing, expert reports and competency or mental-health evaluations can stretch the schedule, and the defense often agrees to waive speedy-trial limits to prepare. Because Henrico has no public defender office, the court appoints private lawyers in these cases too, choosing attorneys certified for serious felonies. Victims are entitled to notice and support from the Commonwealth's Attorney's Victim/Witness program and may speak at sentencing.
↑ Back to the question list11. Juveniles (under 18) arrested in Henrico County
A person under 18 accused of a crime in Henrico goes before the Henrico Juvenile and Domestic Relations District Court, 4201 East Parham Road, (804) 501-4688. The first decision about the case belongs to the 14th District Court Service Unit, the state Department of Juvenile Justice office for Henrico, (804) 501-4693.
Intake at the Court Service Unit
An intake officer reviews the police complaint and chooses among three paths: filing a petition so the case goes to court, handling it informally through diversion (which might involve restitution, counseling, community service or an apology), or, when the charge is serious or the youth may flee or be a danger, approving secure detention. If a petition is filed, the Commonwealth's Attorney prosecutes and the judge appoints a lawyer for the child when the family cannot afford one.
Secure detention
Henrico is the majority partner in the James River Juvenile Detention Center, a regional facility in Powhatan County that it shares with Goochland and Powhatan; Henrico holds 52 of its 60 beds, and county budget documents describe it as detaining youth awaiting court action in the three counties. The facility's office can be reached at (804) 652-3046. The county also lists the Henrico Juvenile Detention Home on East Parham Road, (804) 501-4946, so the Court Service Unit can say where a particular child is held. Within 72 hours of being detained, or on the next day the court sits if that time ends on a weekend or holiday, the child must have a detention hearing, where a JDR judge decides whether release, perhaps with electronic monitoring, is appropriate.
How juvenile cases end
- dismissal, diversion, or a deferred finding that leads to dismissal;
- probation supervised by the Court Service Unit, often with curfew, school, counseling and restitution conditions;
- community-based programs or a short post-dispositional detention stay;
- for the most serious or repeated offenses, commitment to the Department of Juvenile Justice, which may place the youth at the Bon Air Juvenile Correctional Center or in a community-based setting.
Adult prosecution
When a youth 14 or older is charged with certain serious felonies, the Commonwealth's Attorney can ask the JDR court to hold a transfer hearing, and the judge may send the case to the Henrico Circuit Court for trial as an adult. For the gravest charges, including murder and aggravated malicious wounding, a 16- or 17-year-old may be certified for adult trial by the prosecutor after a preliminary hearing finds probable cause. Most juvenile records in Virginia are confidential, and families should ask a lawyer whether and when a record can later be destroyed or sealed.
↑ Back to the question list12. Federal cases (U.S. District Court) from Henrico County
Henrico County lies in the Eastern District of Virginia, and federal criminal charges from the county are filed in the district's Richmond Division. That court sits in downtown Richmond, only a short drive from the Western Government Center, in the Spottswood W. Robinson III and Robert R. Merhige, Jr., Federal Courthouse.
- Clerk, U.S. District Court, Richmond Division, 701 East Broad Street, Richmond, VA 23219, (804) 916-2220
- U.S. Attorney's Office, Richmond, 919 East Main Street, Suite 1900, Richmond, VA 23219, (804) 819-5400
- Federal Public Defender for the Eastern District of Virginia, Richmond office, 701 East Broad Street, Richmond, VA 23219; when that office has a conflict, a Criminal Justice Act panel lawyer is appointed
- U.S. Probation and Pretrial Services (Richmond office serving Henrico County), 701 East Broad Street, Suite 1150, Richmond, VA 23219
What makes a Henrico case federal
A case moves to federal court when federal agents or prosecutors take it, often after a joint investigation with Henrico police. Common examples are drug trafficking along Interstates 64 and 95, gun possession by people with felony records, bank robbery, large fraud and identity-theft schemes, and child exploitation offenses involving the internet. Location matters as well: units of Richmond National Battlefield Park lie in eastern Henrico, and offenses at Richmond International Airport near Sandston can involve federal agencies. Petty offenses on national park land are heard on the Richmond Division's magistrate-judge docket, while felonies go to a district judge.
The federal process
A Henrico resident arrested on federal charges is brought to Richmond for an initial appearance, where a federal magistrate judge reads the charge and appoints a lawyer if needed. If the government seeks detention, a hearing is normally held within three court days. Instead of money bail, the Bail Reform Act lets the judge release a defendant on conditions monitored by Pretrial Services or order the person held. When a case begins with a criminal complaint, the grand jury must indict within 30 days, and the Speedy Trial Act sets a 70-day clock for trial. The Eastern District is known as the "rocket docket," so cases here tend to move faster than in many other federal courts.
Guilty pleas resolve most cases; at trial, all 12 jurors must agree. A probation officer prepares a presentence report, and the judge weighs the advisory Sentencing Guidelines and any mandatory minimum. Federal prison has no parole, so inmates usually serve about 85 percent of their sentences in the Bureau of Prisons before a period of supervised release. Appeals are heard by the U.S. Court of Appeals for the Fourth Circuit, which sits a few blocks from the district courthouse on East Main Street.
Finding a federal prisoner
Search the Federal Bureau of Prisons inmate locator with a name or BOP register number. Someone held before trial in a local or regional jail under a U.S. Marshals Service contract may also show up on that jail's own inmate roster. Federal prosecution of juveniles is uncommon, and Henrico youth cases almost always stay in the JDR court.
↑ Back to the question listThis guide is a general overview of how criminal cases move through the Henrico County courts, and it is not legal advice; schedules, programs and jail assignments change over time. Anyone facing a charge should consult a Virginia criminal defense attorney. Henrico has no public defender office, so to request a court-appointed lawyer, tell the magistrate or judge or call the General District Court clerk at (804) 501-4723; for questions about someone in custody, call the Henrico County Sheriff's Office at (804) 501-5860.
Access Securepak is an authorized correctional commissary care-package program that allows families to purchase customized food, snack, hygiene, apparel, and electronics packages sent directly to an incarcerated loved one. Every package is custom-packed to meet the strict security regulations of the specific jail or state prison.
Important: Delivery Schedules and Package Quotas
Jail package guidelines are not uniform across detention centers. Some facilities permit orders year-round, while others restrict deliveries to quarterly cycles or strict weekly deadlines that you should confirm with the facility directly. If you delay setting up your account, you risk missing the upcoming delivery cutoff, leaving your loved one waiting an extra cycle for fresh food, warm thermals, or personal toiletries.
Step-by-Step Instructions to Register and Access Service
- Visit the official Access Securepak online store at www.accesscatalog.com.
- Select the state and the specific jail or correctional institution from the dropdown menu.
- Enter the inmate's legal last name and inmate ID to verify their active housing and package eligibility.
- Browse the catalog of approved meats, cheeses, ramen soups, cookies, toiletries, and clothing.
- Add items to your cart up to the facility's maximum weight or dollar limit (usually $50 to $125 per order).
- Check out using your debit or credit card and save the order confirmation tracking number.
What the Inmate Needs to Do
The inmate does not need to order anything themselves. Securepak ships the sealed package directly to the correctional facility's commissary warehouse. Jail staff inspect the box and deliver it to the inmate during regular pod commissary distribution, where the inmate signs for the package.
Official Provider: Access Corrections / Keefe Group Official Website
Customer Service Telephone: 1-800-546-6283
Support Hours: Monday – Friday, 8:30 AM – 11:30 PM EST; Saturday, 11:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Access Corrections / Keefe Group
In addition to Access Securepak (Commissary & Gift Packages), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:
- Inmate Trust Money Deposits: Send cash directly to their personal account so they can buy items independently.
• Learn more on our website: Inmate Trust Money Deposits Guide | • Visit official vendor page: Access Corrections / Keefe Group Inmate Trust Money Deposits - Digital Messaging & Photos: Send fast electronic letters and digital pictures to their tablet.
• Learn more on our website: Digital Messaging & Photos Guide | • Visit official vendor page: Access Corrections / Keefe Group Digital Messaging & Photos
Buy Commissary for an Inmate in the Henrico County Jail West
Henrico County Jail West Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Henrico County Jail West allows inmates to purchase commissary. Ask the jail what its commissary sells; snacks and hygiene items are common.
You can buy commissary for an inmate using an online service called Access Securepak.
Call the facility at 804-501-4581 to ask whether there is a limit on how much an inmate can spend on commissary.
Access Securepak's site shows whether friends and family can order commissary for an inmate at this jail.
Scroll down for information on the Henrico County Jail West's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
Access Secure Deposits (Smart Deposit) allows families and friends to securely transfer money directly into an incarcerated person's jail trust account using a debit or credit card. Deposited funds become immediately available for your loved one to purchase essential hygiene goods, over-the-counter medication, food items, and writing materials from the facility commissary.
Important: Inmate Banking Policies Vary by Facility
Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Access Service
- Obtain the inmate's legal first and last name, date of birth, and official six- to ten-digit Booking or Inmate ID number.
- Visit the official Access Corrections portal at www.accesscorrections.com or download the Access Corrections mobile app.
- Select the state and the exact detention facility or county jail where the inmate is currently housed.
- Add the inmate as a contact and confirm their identity from the facility roster.
- Enter your debit or credit card billing information, choose your deposit amount, review the facility processing fee, and submit your payment.
- Save and print your transaction confirmation number for verification.
What the Inmate Needs to Do
The inmate does not need internet access to receive your deposit. Once approved, the funds post directly to their facility account balance. The inmate can verify their balance at the dayroom kiosk or on their trust statement and start ordering items on the next designated commissary day.
Official Provider: Access Corrections / Keefe Group Official Website
Customer Service Telephone: 1-866-345-1884
Support Hours: 24/7/365
Supported Languages: English and Spanish
Other Services Provided by Access Corrections / Keefe Group
In addition to Access Secure Deposits (Trust Money), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:
- Digital Messaging & Photos: Send digital letters and pictures straight to the inmate's kiosk or tablet.
• Learn more on our website: Digital Messaging & Photos Guide | • Visit official vendor page: Access Corrections / Keefe Group Digital Messaging & Photos - Commissary Care Packages: Order pre-approved food boxes, thermal clothes, and snack bundles directly to the jail.
• Learn more on our website: Commissary Care Packages Guide | • Visit official vendor page: Access Corrections / Keefe Group Commissary Care Packages
Deposit Money for an Inmate in the Henrico County Jail West
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Henrico County Jail West use Access Corrections.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 866-345-1884.
3. Some jails have an Access Corrections kiosk for cash or card deposits. Call the Henrico County Jail West to ask whether it has one and where it is.
4. Access Corrections also has Kiosk machines that you can find in check cashing stores and retail outlets across the country.
5. The Henrico County Jail West may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 804-501-4581.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
6. To ask whether the Henrico County Jail West takes deposits in person, and when, call 804-501-4581.
Henrico County Jail West is the Sheriff's main jail on East Parham Road in Henrico. Its mail, and money orders for any Henrico inmate, go to one post office box rather than the street address. Staff scan every incoming piece for contraband, and an inmate can receive as many letters as people send.
One box for letters, legal mail, books and money orders:
Inmate's Full Name & Inmate ID#
Henrico County Jail
P.O. Box 3368
Henrico, VA 23228-9768
- Money orders and certified checks: These are the only kinds of money taken by mail. Use the inmate's commitment name, the name they were booked under, and add their middle name, ID number or date of birth so it posts to the right account. Cash and personal checks sent by mail are not taken. You can also deposit money online.
- ID number: Put it beside the inmate's full name on letters too. Find it with the Henrico inmate search.
- Greeting cards: Not allowed at Jail West. Write a plain letter instead.
- Other banned items: Inappropriate photos, drugs, cigarettes, lighters and matches.
- Sender: Your name and full mailing address go in the upper left corner.
- Writing: Blue or black ink on plain paper. Leave out markers, crayon, glitter, confetti, perfume and lipstick.
- Reading material: Books, magazines and newspapers are delivered only when mailed by the publisher. Packages from other sellers are refused.
Mail is received Monday through Friday during the day, not on weekends or holidays. The Jail West number is 804-501-4581.
AdvancePay is the primary prepaid telecommunications service operated by Global Tel*Link (GTL) and ConnectNetwork, which have unified under the corporate identity of ViaPath Technologies (and the myViaPath platform). By funding an AdvancePay account, telephone charges are deducted per minute whenever an incarcerated loved one calls your specific telephone number, preventing calls from being rejected by cellular carriers.
Important: Cell Carriers Automatically Block Jail Collect Calls
Inmate telephone networks do not permit incoming calls, and wireless cell providers automatically block traditional collect billing by default. While select traditional landlines may support operator billing, cell phones and internet-based lines require an active AdvancePay balance, which you can verify with your carrier. If you do not register your number online and add funds immediately, your loved one will hear an automated operator announcement stating your line is blocked from receiving correctional calls.
Step-by-Step Instructions to Open and Fund AdvancePay
- Visit web.connectnetwork.com or the updated my.viapath.com portal, or launch the ConnectNetwork / ViaPath mobile application.
- Click Sign Up and register using your primary 10-digit cellphone number and email address.
- Select Add Facility, pick your state, and choose the detention center or state prison where the inmate is held.
- Search for the inmate using their full legal name or facility booking ID number and link them to your contact directory.
- Select AdvancePay Phone and choose your deposit amount ($25, $50, or custom).
- Enter your debit or credit card billing details, accept the administrative transaction fee, and complete the payment.
- Check your phone settings to confirm that automated or unknown correctional numbers are not routed straight to spam.
What the Inmate Needs to Do
The inmate approaches any housing pod telephone, enters their assigned PIN and voice biometric recognition phrase, and dials your 10-digit number. ViaPath's automated operator confirms your active prepaid balance and connects the call. All personal telephone calls are subject to recording and monitoring by facility investigators.
Official Providers: ConnectNetwork Portal | myViaPath Portal
Customer Service Telephone: 1-877-650-4249 (Automated & Live Support)
Support Hours: Automated Service 24/7; Live Operators Monday – Friday, 8:00 AM – 10:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by ViaPath Technologies (ConnectNetwork)
In addition to AdvancePay Phone Calling, ViaPath / ConnectNetwork provides several other communication, financial, and visitation services:
- ConnectNetwork Trust Fund Deposits: Transfer money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ConnectNetwork Trust Deposits - ViaPath PIN Debit Phone Calling: Give the inmate their own calling funds to contact any approved phone number independently.
• Learn more on our website: PIN Debit Phone Calling Guide | • Visit official vendor page: ViaPath PIN Debit Calling - ViaPath Messaging & Photo Sharing: Send digital messages, photos, and video attachments directly to their terminal.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ViaPath Messaging Services - GettingOut Video Visitation & Tablets: Schedule face-to-face remote video visits and manage handheld tablet communications.
• Learn more on our website: Remote Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits
ViaPath PIN Debit (hosted on ConnectNetwork and myViaPath) provides incarcerated individuals with their own calling funds. Unlike AdvancePay (which only funds calls placed to your specific phone number), PIN Debit funds belong directly to the inmate, allowing them to call attorneys, bondsmen, employers, or extended family members across multiple approved telephone numbers.
Important: AdvancePay Only Funds a Single Phone Number
When someone is arrested, they often need to contact multiple people—including legal defense counsel, bail agents, employers, and relatives. If you only fund an AdvancePay account, your loved one will have no calling balance to dial anyone else, as rules and call authorizations vary by facility. Adding funds directly to ViaPath PIN Debit grants them the calling flexibility needed to handle critical legal and family arrangements without delay.
Step-by-Step Instructions to Fund a PIN Debit Account
- Sign into your account at web.connectnetwork.com or my.viapath.com.
- Click on PIN Debit under the communications menu.
- Select the state and facility, and link the inmate's booking identification number.
- Enter the deposit dollar amount and review the payment transaction fee.
- Enter your debit or credit card details and submit the payment.
- Notify your loved one that their personal PIN calling balance has been credited.
What the Inmate Needs to Do
The calling balance appears under the inmate's personal identification PIN. When they pick up any dayroom telephone or tablet, they select the 'PIN Debit' prompt from the automated menu to place calls to any approved number on their personal contact list.
Official Providers: ConnectNetwork Portal | myViaPath Portal
Customer Service Telephone: 1-877-650-4249
Support Hours: Automated Deposits 24/7/365; Live Agents Monday – Friday, 8:00 AM – 10:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by ViaPath Technologies (ConnectNetwork)
In addition to PIN Debit Calling, ViaPath / ConnectNetwork provides several other communication, financial, and visitation services:
- AdvancePay Dedicated Phone Calling: Fund calls placed specifically to your personal phone number.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ConnectNetwork AdvancePay - ConnectNetwork Trust Fund Deposits: Deposit money for commissary food, hygiene supplies, and stationery.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ConnectNetwork Trust Deposits - ViaPath Messaging & Photo Sharing: Send digital messages and photos directly to their kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ViaPath Messaging Services - GettingOut Video Visitation & Tablets: Schedule face-to-face remote video visits from home.
• Learn more on our website: Remote Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits
GettingOut (a service of Global Tel*Link / Telmate) provides an instant two-way digital messaging and photo-sharing platform connecting families with incarcerated individuals via housing-unit kiosks and handheld tablets. The provider is actively rebranding as ViaPath Technologies (under the myViaPath platform); depending on the facility contract, local booking sheets and tablets may still refer to the service as GettingOut, GTL, or ViaPath, but both brand portals grant access to the same centralized messaging balance.
Important: Contact Authorization and Digital Mail Rules Vary
Inmate digital messaging rules are not uniform across all county detention centers. While some jails allow immediate two-way messaging upon registration, others require initial contact invitations or administrative ID verification, which you should verify directly with the facility. If you delay setting up an online profile and funding your Friends & Family messaging account, your loved one may face lengthy periods without direct family communication.
Step-by-Step Instructions to Register and Message an Inmate
- Visit www.gettingout.com or the newly branded my.viapath.com portal, or install the GettingOut / myViaPath mobile app.
- Create a user profile using your primary email address and 10-digit mobile phone number.
- Complete identity verification by uploading a clear photo of your government-issued driver's license or state ID and taking a verification selfie if requested.
- Search for the inmate by selecting the state, correctional facility, and their legal name or booking ID.
- Send an outside contact connection request to link your account to their tablet profile.
- Deposit funds into your 'Friends & Family Account' using a debit or credit card to cover message and photo-sharing costs.
- Compose your text message in the chat box, attach approved photos, and submit it for jail screening.
What the Inmate Needs to Do
The inmate powers on their assigned pod tablet or approaches a housing-unit kiosk and logs into the messaging application with their PIN. They accept your incoming contact invitation on the screen. Once approved by institutional monitors, incoming messages appear in their inbox, and the inmate types a reply directly on the screen.
Official Providers: GettingOut Website | myViaPath Portal
Customer Service Telephone: 1-866-516-0115 (GettingOut Support) • 1-877-650-4249 (ViaPath Support)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Two-Way Text Messaging, GettingOut and ViaPath provide several other communications and visitation options:
- Remote Video Visits: Schedule and join live web-based video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits - Inmate Tablet Rentals & Media: Fund tablet entertainment, music streaming, games, and news modules.
• Learn more on our website: Tablet Rentals & Content Guide | • Visit official vendor page: GettingOut Tablets - AdvancePay Phone Calling: Prepay for telephone calls so your loved one can dial your mobile phone directly.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer funds directly into their jail trust account for commissary store purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
GettingOut provides specialized, secure handheld tablets for county jail inmates, offering access to messaging apps, telephone calling, legal research tools, eBooks, vocational training, and premium entertainment rentals. As part of GTL and Telmate's transition to ViaPath Technologies, tablet firmware and management platforms are moving to the myViaPath system.
Important: Tablet Feature Availability Varies by Facility
Jails manage tablet distribution according to individual facility contracts. While basic educational and legal materials are often provided without cost, access to music streaming, games, podcasts, and premium movies requires an active funded account. You should confirm the tablet rules with the facility directly. Registering and funding their media balance right away ensures your loved one has productive resources and recreation during their stay.
Step-by-Step Instructions to Fund Inmate Tablet Services
- Confirm that GettingOut / ViaPath handheld tablets are active at your loved one's specific detention facility.
- Navigate to www.gettingout.com or my.viapath.com.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Make a Deposit and choose either your Friends & Family Account (for messaging) or the inmate's personal Inmate Account (for entertainment and song rentals).
- Choose your deposit amount, review convenience fees, and complete payment with a credit or debit card.
- Notify your loved one that their tablet account balance has been funded.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet or signs one out from the pod charging station using their biometric verification or PIN. Once logged in, their available balance appears on the screen, allowing them to download songs, stream educational content, and communicate with approved family members.
Official Providers: GettingOut Website | myViaPath Portal
Customer Service Telephone: 1-866-516-0115 (GettingOut) • 1-877-650-4249 (ViaPath)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Tablet Media & Rentals, GettingOut and ViaPath provide several other communication and account services:
- Two-Way Text Messaging: Send electronic letters and photos straight to the inmate's screen.
• Learn more on our website: Two-Way Text Messaging Guide | • Visit official vendor page: GettingOut Messaging - Remote Video Visits: Meet face-to-face over secure live video from home.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits - AdvancePay Phone Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer cash directly into an inmate's jail ledger for commissary purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
Henrico County County Jails
Henrico County Juvenile Facilities
- Jail West: 804-501-4581
- Adult Probation: 804-501-5188
- Commonwealth's Attorney: 804-501-4218
- Goochland County Sheriff: 804-556-5349
- Henrico Police: 804-501-5000
- Jail East: 804-652-1120
- Jail East Info (M-F) 8-4:30: 804-652-1211
- Jail East Info After Hours: 804-652-1100
- Jail West Info (M-F) 8-4:30: 804-501-4581
- Jail West Info After Hours: 804-501-4586
- New Kent County Sheriff: 804-966-9500
- Public Defender: 804-225-4330
- Sheriff: 804-501-5860
The Henrico County Jail West serves the following cities and towns of Henrico County: Glen Allen, Highland Springs, Richmond, Sandston and Short Pump. At times this facility may also house inmates arrested in the following counties: Goochland County and New Kent County.
