Located in the city of Henrico, Henrico County, Virginia, the Henrico County Jail West is a 676-bed jail. For inmate information, you can contact them 24 hours a day at 804-501-4581.
This facility handles the booking and processing of offenders arrested for misdemeanors and felonies. Depending on their charges, inmates may be held until they are bonded out, released on their own recognizance, or remain in custody until their trial is concluded.
You can use the inmate search tool to view the roster of individuals currently in custody.
Inmates sentenced to less than one year will serve their time at this facility, while those sentenced to longer terms will be transferred to either the Virginia State Prison System or the Federal Bureau of Prisons.
This page provides details on the visitation schedule, how to fund an inmate's account, send mail, receive phone calls, voicemail, emailing and texting, tablet rentals, bail bonds, and commissary purchases.
It’s advisable to save the inmate’s jail ID or booking number for communication purposes. If you cannot locate it online, call Henrico County Jail West at 804-501-4581 for help.
Phone: 804-501-4581
Physical Address:
4317 East Parham Road
Henrico, VA 23228
Mailing Address (personal mail):
Inmate's Full Name & Inmate ID#
Henrico County Jail West
4317 East Parham Road
Henrico, VA 23228
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID#
Henrico County Jail West
4317 East Parham Road
Henrico, VA 23228
Other Jails and Prisons
To search for an inmate in the Henrico County Jail West, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 804-501-4581 for the information you are looking for. You can also look up Henrico County Criminal Court Cases, as well as Virginia Criminal Court cases online for every other county, and daily court dockets for each of the state's courts. If you are not sure what court your inmate is to appear in, this is a list of all the courts in Virginia, broken down by each court circuit.
Henrico County Jail West Inmate Search
The Henrico County Jail West maintains an average of 676 offenders in custody on any given day. The Henrico County Jail West has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Henrico County law enforcement agencies arrest and detain approximately 27,400 offenders.
The following charts of Henrico County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Henrico County Corrections Department, the state of Virginia Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Henrico County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Henrico County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
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Opened in 1980 this facility had a large expansion in 1996, this maximum security facilty houses long term offenders and violent offenders as needed. This location is also the space that house the administration offices, sheriff office, court services, and the human resources, and it houses both male and female inmates. State of the art technology makes intake and booking faster and easier, assisting in getting inmates to their holding cells sooner than in previous years.
Within the facility there are several services and programs that are available to the inmates including laundry and food services, GED testing and classes, computer technology classes, parenting classes and substance abuse prevention and treatments as well as both group and individual counselling. To support the ongoing relationships with those who are incarcerated, inmates are permitted to make phone calls each day, have access to visitation every week, and can both send and receive mail.
To support phone calls, they can be placed collect and billed to the receiver, or they can be funded via gtl.net, where an account can be made, and funds added to pay for phone calls. On occasion in-person visits may be suspended, but video visits are available and can be accessed from any smart device with an internet connection. This allows people who are limited mobility, who live anywhere in the country, or who are unable to get to the facility for any reason to still have visits with an inmate. This process is conducted through GTL and can be accessed through Gettingout.com, where visitors can create an account and connect with an inmate for phone calls, video calls that are initiated by the inmate on their own schedule, and in some cases send messages.
All the current inmate services information can be found below.
When someone is arrested, they are taken to Henrico County Jail West for booking. This process involves verifying identity, assessing charges, and determining whether the person will be released on bail or detained.
It's crucial to remain silent during this process, as any statements could be used in court. Legal counsel should be consulted before making any comments about the arrest.
The booking process at Henrico County Jail West typically involves the following steps:
Booking times can range from one hour to 48 hours. For details on posting bond for an arrestee, call the facility at 804-501-4581.
Once booked at Henrico County Jail West in Henrico, the individual has several possible outcomes:
1. Release without posting bail, with a commitment to appear in court.
2. Remaining in custody until their court date.
3. Posting bail or bond for release. For the exact amount, call 804-501-4581.
Several payment methods are available for bail.
For more details on the bail process in Henrico County, Virginia, visit the Henrico County Jail West Bail Information Page.
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How Do You Visit an Inmate in the Henrico County Jail West? What is the Schedule?
4317 East Parham Road
Henrico, VA 23228
804-501-4581
VISITATION SCHEDULE
Last name begins with A-G
Saturday- afternoon session
Wednesday- morning session and afternoon session
Last name begins with H-M
Sunday- morning session
Tuesday - morning and afternoon session
Last name begins with N-Z
Sunday - afternoon session
Thursday - morning session and afternoon session
All Females
Saturday - afternoon session
Monday - morning session and afternoon session
Protective Custody
Fridays
Females
9:00 a.m. to 10:15 a.m.
Males
10:55 a.m. to 12:40 p.m.
Morning Session Afternoon Session
Group Time Group Time
1 9:00-9:25 7 12:55-1:20
2 9:40-10:05 8 1:30-1:55
3 10:15-10:40 9 2:10-2:35
4 10:55-11:20 10 2:50-3:15
5 11:35-12:00 11 3:30-3:55
6 12:15-12:40 12 4:10-4:35
Inmates are allowed one 45 minute visit per week.
If you are visiting from another state or travelling a great distance, Henrico County Jail West may allow you an extended visitation. Call 804-652-1211 to ask for special consideration.
Call 804-652-1211 for help with scheduling a visit.
How it Works with GettingOut
1. Register an account.
2. Select Henrico County Jail West
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
To visit an inmate in Henrico County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Henrico County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Henrico County Jail West:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Henrico County follow these steps:
1. Start by confirming that Henrico County Jail West's Video Visitation is working correctly by looking up Henrico County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Henrico County Jail West, and then the inmate you wish to communicate with.
Other Henrico County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Henrico County Jail West Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Henrico County, can be found on our Visit Inmate Page.
Henrico County Jail West Phone: 804-501-4581
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henrico County Jail West’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 804-501-4581 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Henrico County Jail West?
How it Works with GettingOut
1. Register an account.
2. Select Henrico County Jail West
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henrico County Jail West’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 804-501-4581 for further assistance.
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How Do You Deposit Money for an Inmate in the Henrico County Jail West?
1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722
2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby. The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.
3. Commissary money can also be added to an inmates account at any time using any of these methods online.
4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.
5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Henrico County Jail West uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Henrico County Jail West inmate's account for communication services, check out our Send Money page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henrico County Jail West’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 804-501-4581 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Henrico County Jail West?
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Henrico County Jail West Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henrico County Jail West’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 804-501-4581 for further assistance.
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How do I Mail an Inmate in the Henrico County Jail West, and what can I send them?
Postcards
The Henrico County Jail West allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Henrico County Jail West also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Henrico County Jail West
4317 East Parham Road
Henrico, VA 23228
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Henrico County Jail West
4317 East Parham Road
Henrico, VA 23228
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Henrico County Jail West allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Henrico County Jail West standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Henrico County Jail West
4317 East Parham Road
Henrico, VA 23228
For inmates receiving mail in the Henrico County Jail West there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Henrico County Jail West:
Inmate's Full Name & Inmate ID#
Henrico County Jail West
4317 East Parham Road
Henrico, VA 23228
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henrico County Jail West’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 804-501-4581 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Henrico County Jail West, and what can I purchase?
Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select Virginia.
3. Select Henrico County Jail West.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Henrico County Jail West staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Henrico County Jail West's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Henrico County Jail West follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Henrico County Jail West check out our Commissary Instructions Page for Henrico County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henrico County Jail West’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 804-501-4581 for further assistance.
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How Can I Communicate with an Inmate in the Henrico County Jail West using an Online Messaging Service?
Henrico County Jail West contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Henrico County Jail West,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in Henrico County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Henrico County Jail West,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Henrico County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henrico County Jail West’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 804-501-4581 for further assistance.
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Do Inmates in the Henrico County Jail West have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Henrico County Jail West, such as:
- Free services are already available for use on the device at Henrico County Jail West.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Henrico County Jail West Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Henrico County Jail West inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henrico County Jail West’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 804-501-4581 for further assistance.
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What are the other City and County Jails in Henrico County?
What are the other Jails in the Neighboring Counties surrounding Henrico County?
This facility, known as "Henrico County Jail West" is also known as Henrico County Regional Jail West, Henrico County Inmate Search, Henrico County Arrests, Goochland County Inmate Search & Arrests, New Kent County Inmate Search & Arrests.
