Newport News City Jail
Newport News City Jail
Physical Address
224 26th StreetNewport News, VA 23607
Jail Phone Number
757-926-8535Newport News City Inmate Search: Where to Look When Someone Is Arrested
People arrested in the city go to the City Jail, 224 26th Street, Newport News, VA 23607. A smaller annex holds people who need less security. This page covers what to do to find the person, check for mugshots, and deal with bail, lawyers, calls, mail and court.
The Sheriff's Office runs an online jail search. Type a name and read the results. Very new bookings, or releases from today, can take a while to show up.
Begin with a call to 757-926-8535. Give the operator the name and birth year, then ask which building they are in and what the charge is. The bail guide here covers how people get out, and the court page maps the hearings ahead.
Read inmate search answers
1. How do I use the Newport News City jail search?
Try this order:
- Open the Sheriff's jail search in your browser.
- Type the surname. Too many hits? Put the first name in too.
- Pick the right person. Check the age or birth date if two people share a name.
- Read the charges, the booking date and any bond amount that is listed.
- Write down the person's ID number. Staff can answer questions faster when you have it.
Nothing on the screen? Try another spelling, then call the Sheriff's Office at 757-926-8535.
↑ Back to the question list2. Why isn't their name on the Newport News City list?
A name can be missing for a simple reason:
- Still being booked. Paperwork and fingerprints take hours.
- At a police station. Officers may question someone before they move them to the jail.
- Given a ticket. Some people are told to come to court and are sent home.
- Already out. Release may have come from a magistrate, with a signed promise or a bond.
- Moved. The person may sit in a neighboring city's jail, a regional facility or a state facility.
- Spelling. Try a nickname, two last names joined by a hyphen, or a maiden name.
The jail can sort it out. Call 757-926-8535 and ask for booking.
↑ Back to the question list3. Which jail could my family member be in?
The city has no regional jail partner. The Sheriff runs two adult buildings:
- City Jail, 224 26th Street, Newport News, VA 23607, 757-926-8535. This is the main building. It has seven floors and is the maximum-security jail. It holds the booking lockup, dorm pods, cell blocks and isolation cells.
- Jail Annex. This is the minimum-security building, with dorm pods, cells and re-entry programs. It also has the free video visit kiosks. Ask the jail office at the number above for the annex's street address.
Not in either building? Ask the jail office, since the person may be held by another agency. For a child, see the under-18 answer below.
↑ Back to the question list4. Where can I find Newport News City mugshots?
Open a result on the Sheriff's jail search and see whether a booking photo shows. The mugshots you find there can change over time. If you see none, ask the agency that made the arrest.
Virginia's open records law (Code of Virginia 2.2-3706) requires police and sheriffs to share the photo taken of an adult at booking. A release can be held back if it would harm an open felony probe. A child's photo stays private. Call the Sheriff's Office at 757-926-8535 or city police at 757-247-2500 to ask.
- For pictures taken by immigration officers, use the ICE records site and submit a request.
- Federal booking photos stay private. Only the U.S. Marshals Service may let one go, for example when hunting a fugitive.
5. Can I get a text when my person is freed or relocated?
Yes, through VINE. It costs nothing. It tracks custody and sends you a note when a person is released or sent somewhere new. It reaches city lockups, shared jails and prisons run by the state.
- Visit VINELink and look up the name.
- Or call 800-467-4943, any hour.
- Choose phone, text or email notices.
Treat alerts as a backup. If you need an answer now, call the jail at 757-926-8535.
↑ Back to the question list6. How does release before trial work in Newport News City?
Soon after booking, and day or night, a magistrate picks the release terms. The choices: a signed vow to appear, an unsecured bond (nothing paid now) or a secured bond, where cash, land or a surety company stands behind the promise. Release is the default under Virginia law. The exception is a magistrate who sees good reason to fear the person would flee or harm someone. Courts often add no-contact orders.
The magistrate's office is at 230 25th Street, Newport News, VA 23607, 757-926-3522. The city says it is temporarily at 3303 Jefferson Avenue, Newport News, VA 23607, so call before you drive. To pay a bond at the jail, find out from the Sheriff's Office, 757-926-8535, what it takes.
A licensed bondsman keeps a fee set between 10 and 15 percent, which is never refunded. A person still in jail is brought before a judge once the courthouse next opens. The bail page here goes into more detail, and bail law across Virginia lists the state's rules.
↑ Back to the question list7. What is my relative accused of?
Charges show up in the jail search. After a case is filed, the clerks below hold the details.
- General District Court, 2500 Washington Avenue, 2nd Floor, Newport News, VA 23607, 757-926-8811. It hears misdemeanors and first hearings on felonies.
- Circuit Court clerk, 2500 Washington Avenue, Newport News, VA 23607, 757-926-8561. It hears felony trials.
- Commonwealth's Attorney, 2501 Washington Avenue, 6th Floor, Newport News, VA 23607, 757-926-7443. This office files the final charges.
The state also runs a court case lookup for adult criminal and traffic files. Juvenile files are kept out of it.
↑ Back to the question list8. How does someone in the Newport News City jail get a lawyer?
To get free counsel, speak up when the judge first sees the case. A short sworn form lists pay and expenses. Whether the person qualifies is the judge's call. The Public Defender serves the city at 2600 Washington Avenue, Suite 105, Newport News, VA 23607, 757-247-2034. If that office is full or has a conflict, the judge names a private attorney.
You may also hire your own. A lawyer can visit the jail in person.
↑ Back to the question list9. Can I see my relative in person at the Newport News City jail?
The jail does not allow in-person visits, except for lawyers and clergy. Family and friends use video.
- At the annex: free video kiosks, every day from 9 a.m. to 11 p.m.
- From home: video visits every day from 9 a.m. to 9 p.m.
- Set up a Securus account, book a time, and have a photo ID ready.
- Securus customer line: 800-844-6591.
See our visiting guide for tips. The jail can change its rules, so call 757-926-8535 to check.
↑ Back to the question list10. How do I send funds to someone held in Newport News City?
Deposits cover commissary items and phone time. Add funds online with Access Corrections, or use the kiosks inside the jail and annex. Have the inmate's name and ID in hand.
If a deposit goes missing, call the Keefe Commissary Network at 757-926-8109, Monday to Friday, 8 a.m. to 3 p.m. Two guides add detail: one on deposit options and one on commissary purchases. Do not put cash in an envelope.
↑ Back to the question list11. What is the best way to phone or video chat with them?
Securus runs the phones. Calls are taped by the phone company, so share nothing about the charge except with your attorney. Call Securus at 800-844-6591 to set up an account for calls and video visits.
Check with the Sheriff's Office on 757-926-8535 if texts or tablet messages are open to your loved one. For basics, open our jail phone guide or inmate email and text guide.
↑ Back to the question list12. Where do letters to the Newport News City jail go?
Do not send letters to the jail itself. Use this address:
- Smart Communications-Newport News Sheriff's Office
- Attention: the person's name and ID number
- P.O. Box 9117, Seminole, FL 33775-9117
Staff there scan every letter. The scan appears on a tablet for the reader. Add your return address. Never include cash. Our mail guide lists what is usually allowed.
↑ Back to the question list13. How do I get back their belongings?
Clothes and items the person had at booking are held by the jail. To collect them, come to 224 26th Street, Newport News, VA 23607, Tuesday to Friday, 9 a.m. to 3 p.m. The person you are picking up for must name you on a release form. You must be 18 or older and bring a valid photo ID.
Questions go to 757-926-8535.
↑ Back to the question list14. An inmate needs a nurse or doctor: who do I call?
Dial the jail at 757-926-8535. Ask for the nurse's office or medical unit. Give the drug name, how much the person takes and who prescribes it. Your family member may also hand in a sick-call slip.
The jail takes medical items at 224 26th Street, Newport News, VA 23607, every day from 9 a.m. to 3 p.m. In an emergency, call 911.
↑ Back to the question list15. Does Newport News City have a warrant for my relative?
The Sheriff's Office, 757-926-8535, and city police, 757-247-2500, serve warrants. Give the full name and birth date to a clerk there and ask if a warrant is out. Cases can be checked with the District Court clerk, 757-926-8811, the Circuit Court clerk, 757-926-8561, or Virginia's online case search. Before you turn yourself in or try to clear it, consult an attorney. After that, call the courthouse that issued the paper. You can visit both clerks at 2500 Washington Avenue, Newport News, VA 23607.
↑ Back to the question list16. How can I learn when and where they go to court?
Whichever clerk's office handles the file can tell you the date and the courtroom. Our court page explains each step.
- General District Court, 2500 Washington Avenue, 2nd Floor, Newport News, VA 23607. Criminal: 757-926-8811. Traffic: 757-926-8876.
- Circuit Court clerk, 2500 Washington Avenue, Newport News, VA 23607, 757-926-8561.
- Juvenile and Domestic Relations District Court, 2501 Huntington Avenue, Newport News, VA 23607, 757-926-3603.
Bring up the name and birth date when the clerk answers.
↑ Back to the question list17. Could the case be in federal court?
Federal prosecutors file these cases in the courthouse at 2400 West Avenue, Newport News, VA 23607. The Eastern District of Virginia covers it. The clerk can be reached at 757-222-7202.
- The person appears first before a magistrate judge of the federal court. A detention hearing then decides whether they sit in jail until trial or return home with conditions (18 U.S.C. 3142).
- The U.S. Marshals Service holds them, often in a local jail. Ask the Marshals at 2400 West Avenue, Newport News, VA 23607, 757-247-2851.
- Once a sentence is imposed, search for the person in the Bureau of Prisons online locator.
18. Can immigration officers take over the case?
- ICE hands the jail its first paper: a detainer on Form I-247A.
- On that paper, ICE requests a hold of up to 48 hours after they would otherwise be released (8 CFR 287.7(d)).
- ICE collects the person. The ICE office that covers Virginia is at 14797 Murdock Street, Chantilly, VA 20151, 703-633-2100.
- The ICE Online Detainee Locator takes a full name and country of birth.
In February 2026 a directive cancelled the 287(g) deals that state agencies held. It reaches state agencies only. Ask the jail what rules apply to your case.
↑ Back to the question list19. Which search shows a person in a Virginia prison?
After a state prison sentence, a wait in the city jail is common, since the Department of Corrections needs an open bed. At intake, the state reviews the person and picks the prison.
- Use the state's Corrections inmate locator. Type a name, or a DOC number if you know it. Updates arrive daily.
- Or call the Department of Corrections at 804-674-3000.
- Our Virginia state prisons page links to visiting and mail rules.
20. Who handles a child picked up by police?
Minors stay out of the adult lockup. Police contact juvenile intake, the Court Service Unit, 2600 Washington Avenue, 5th Floor, Newport News, VA 23607, 757-926-8781.
Detention, when ordered, takes place at the Juvenile Detention Center, 350 25th Street, Newport News, VA 23607, 757-926-1600. Court for children meets at the Juvenile and Domestic Relations court, 2501 Huntington Avenue, Newport News, VA 23607, 757-926-3603.
↑ Back to the question list21. Whose officers arrested my relative?
The city has no separate towns. Officers from these agencies work here:
- Newport News Police Department, 9710 Jefferson Avenue, Newport News, VA 23605, non-emergency 757-247-2500. It patrols the whole city.
- Sheriff's Office, 224 26th Street, Newport News, VA 23607, 757-926-8535. It runs the jail and serves court papers.
- Christopher Newport University Police, 12270 Warwick Boulevard, Newport News, VA 23606, 757-594-7053. It covers the campus.
- Virginia State Police, Division Five, covers the city. Its field office is at 7511 Burbage Drive, Suffolk, VA 23435, 757-956-3968.
City of Newport News: posting bond
Anyone arrested in Newport News is taken to the Newport News City Jail, 224 26th Street, Newport News, VA 23607. A smaller Jail Annex nearby holds the overflow. Here you will find out who decides the bond amount and how a family can pay it.
Begin with the Sheriff's custody search. Our Newport News Inmate Search page lists people now in custody, new arrests, and where to collect property. Fresh bookings may not appear right away.
Next, dial the jail at 757-926-8535 and ask if a bond amount exists. Questions about hearings go to our Newport News court page.
1. Which jail holds city arrestees?
The Newport News City Jail, 224 26th Street, Newport News, VA 23607. Phone 757-926-8535. An annex nearby holds overflow.
↑ Back to the question list2. Who sets bail?
The magistrate at Newport News Municipal Building, 230 25th Street, Newport News, VA 23607, 757-926-3522.
↑ Back to the question list3. How do I search?
4. How do I seek a lower bond?
A motion in the district court (757-926-8811) gets a hearing within three business days (Va. Code § 19.2-158). If denied, it can be appealed to the Circuit Court (757-926-8561) (Va. Code § 19.2-124).
↑ Back to the question list5. Someone I know was just jailed in Newport News City. What's next?
Call the jail at 757-926-8535. After booking, a magistrate sets release terms without delay (Va. Code § 19.2-80): a signed promise, an amount owed only after a no-show, or money up front (Va. Code § 19.2-123).
↑ Back to the question list6. Is there a way to post bail at night in Newport News City?
Yes. The magistrate's office stays open 24 hours (Va. Code § 19.2-48.1). A licensed bondsman (Va. Code § 9.1-185) can step in for a fee capped at 10 to 15 percent (Va. Code § 9.1-185.8), or a relative can pledge a paid-down home.
↑ Back to the question list7. Can bail be changed in Newport News City?
A judge reviews it on the first court day for those still in custody (Va. Code § 19.2-158). Defense lawyers can request new terms, and Circuit Court hears appeals (Va. Code § 19.2-124).
↑ Back to the question list8. What's the path through court in Newport News City?
Misdemeanor trials happen before a district judge on Washington Avenue, with a 10-day appeal right (Va. Code § 16.1-132). Felonies go from a preliminary hearing (Va. Code § 19.2-218) to a grand jury and then Circuit Court. Kids' and household cases belong to JDR (Va. Code § 16.1-241).
↑ Back to the question list9. Will Newport News City provide a lawyer?
For people facing possible jail who can't afford one, the judge can appoint counsel after reviewing a sworn form (Va. Code § 19.2-159).
↑ Back to the question list10. What follows a missed date in Newport News City?
The bond is forfeited, a capias goes out and a new charge set by law can be filed (Va. Code § 19.2-128).
↑ Back to the question list11. Can a Newport News City bond include non-money terms?
Many do, like no contact with a victim (Va. Code § 19.2-123). A family arrest often triggers an emergency protective order (Va. Code § 16.1-253.4). Out-of-state warrants can block release (Va. Code § 19.2-102) (Va. Code § 19.2-85).
↑ Back to the question list12. Where do federal charges from Newport News City go?
They stay in town, at the Eastern District of Virginia division here, and a U.S. magistrate judge handles release (18 U.S.C. § 3142).
↑ Back to the question list13. How do I keep in touch with someone in the Newport News City jail?
Ask the sheriff's staff about visits and deposits. If the person is sentenced to prison, they move to the Department of Corrections; the inmate search will show it.
↑ Back to the question list14. What happens to bail money in Newport News City?
Cash is returned after the case closes if no court date was missed, sometimes minus fines. A surety risks paying after a no-show (Va. Code § 19.2-143) and may surrender the defendant (Va. Code § 19.2-149).
↑ Back to the question list15. Which offices confirm a City of Newport News bond?
Jail: 757-926-8535. Magistrate: 757-926-3522. District court: 757-926-8811.
↑ Back to the question listContacts for Newport News City
- Jail
- Newport News City Jail, 224 26th Street, Newport News, VA 23607; 757-926-8535
- Magistrate
- Newport News Municipal Building, 230 25th Street, Newport News, VA 23607; 757-926-3522
- District court
- 2500 Washington Avenue, 2nd Floor, Newport News, VA 23607; 757-926-8811
- Circuit court
- 2500 Washington Avenue, Courthouse Building, Newport News, VA 23607; 757-926-8561
- Inmate search
- Newport News City inmate search
This page is not legal advice.
Newport News City Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
224 26th Street
Newport News, VA 23607
757-926-8535
Schedule Video Visits online with Securus
- On-site Visits are free.
- Visits are 30 minutes.
- Visitation schedule subject to change.
- Inmates are allowed one visit per day however the weekly limit is determined by the inmates classification.
- A maximum of 2 guests are allowed per an on-site video session.
- All visits must be made at least 24 hours in advance.
ON SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 4:30 PM - 9:30 PM |
| MONDAY | NO VISITS ON SITE |
| TUESDAY | NO VISITS ON SITE |
| WEDNESDAY | NO VISITS ON SITE |
| THURSDAY | 4:30 PM - 9:30 PM |
| FRIDAY | 4:30 PM - 9:30 PM |
| SATURDAY | 4:30 PM - 9:30 PM |
Newport News City Jail REMOTE (at home) VIDEO VISITATION SCHEDULE
Schedule Video Visits online with Securus
- All visits must be scheduled at least 24 hours in advance.
- Remote visits are charged a fee of $6.95 for a 20 minute visit or $13.90 for a 40-minute visit.
- Visitation Schedule subject to change.
REMOTE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 9:00 AM - 9:00 PM |
| MONDAY | 9:00 AM - 9:00 PM |
| TUESDAY | 9:00 AM - 9:00 PM |
| WEDNESDAY | 9:00 AM - 9:00 PM |
| THURSDAY | 9:00 AM - 9:00 PM |
| FRIDAY | 9:00 AM - 9:00 PM |
| SATURDAY | 9:00 AM - 9:00 PM |
Attorneys have access to their clients during the following times:
9:00 AM - 9:00 PM
- Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
- Attorneys may call 757-926-8535 for questions or appointments.
Securus Video Connect allows families to conduct scheduled face-to-face video visits with incarcerated loved ones from home. Using a computer with a webcam or the Securus mobile app, visitors can join live video sessions without traveling to the facility or waiting in jail visitor lobbies.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit securustech.online or open the Securus mobile app.
- Register your account and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email confirmation indicating that facility administration has granted visitor approval.
- Select Schedule a Visit, choose your detention facility, and select the inmate.
- Browse the available schedule calendar, select an open 20- or 30-minute time slot, and pay the fee using a credit or debit card.
- Log into the website or app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives an alert on their housing unit video kiosk or personal tablet. At the scheduled time, they log in with their PIN and sit in front of the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to Securus Video Connect, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:
- AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
• Learn more on our website: AdvanceConnect Calling Guide | • Visit official vendor page: Securus AdvanceConnect - Direct Bill Phone Calling: Establish an invoiced monthly billing account for qualified residential landlines.
• Learn more on our website: Direct Bill Phone Calling Guide | • Visit official vendor page: Securus Direct Bill - JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers - JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
• Learn more on our website: Email Messaging Guide | • Visit official vendor page: JPay Email Services
Newport News criminal courts and the city jail
Three courts hear crime cases in this city: General District, then Juvenile and Domestic Relations, then Circuit, which sits at 2500 Washington Avenue, Newport News, VA 23607. Adults who are held wait at the Newport News City Jail, 224 26th Street, Newport News, VA 23607. Further down, each court is matched to the charges it handles.
To find someone, try the Sheriff's roster and type the name. Our Inmates in Custody page shows fresh arrests and public defender help.
Your loved one's next court day is on file with the Circuit Court clerk, so call 757-926-8561 and say the full name. For bond questions, open our Newport News bail page.
1. Courts in the City of Newport News (circuit, general district, and juvenile and domestic relations courts)
The City of Newport News, at the mouth of the James River, is one of Virginia's 38 independent cities and has no county government above it. Its criminal docket is split among three courts that serve only this city: the General District Court, the Juvenile and Domestic Relations District Court, and the Circuit Court, which alone forms Virginia's 7th Judicial Circuit. Cases are prosecuted by the Commonwealth's Attorney elected by city voters, an office the city does not share. When a magistrate denies release or sets a bond that cannot be posted, the accused is kept by the city Sheriff at the Newport News City Jail.
- Newport News City Jail, 224 26th Street, Newport News, VA 23607, (757) 926-8535 (inmate information)
- Newport News Sheriff's Office, 224 26th Street, Newport News, VA 23607, (757) 926-8535
- Magistrate, 7th District, 230 25th Street, Newport News, VA 23607, (757) 926-3522
- Newport News General District Court, 2500 Washington Avenue, 2nd Floor, Newport News, VA 23607, criminal (757) 926-8811; traffic (757) 926-8876
- Newport News Juvenile and Domestic Relations District Court, 2501 Huntington Avenue, Newport News, VA 23607, (757) 926-3603
- Newport News Circuit Court Clerk, 2500 Washington Avenue, Newport News, VA 23607, (757) 926-8561
- Commonwealth's Attorney for the City of Newport News, 2501 Washington Avenue, 6th Floor, Newport News, VA 23607, (757) 926-7399
- Newport News Public Defender, 2600 Washington Avenue, Suite 105, Newport News, VA 23607, (757) 247-2034
- Court Service Unit, 7th District, 2600 Washington Avenue, 5th Floor, Newport News, VA 23607, (757) 926-8781
- Pretrial Services, Hampton-Newport News Criminal Justice Agency, 2501 Washington Avenue, 4th Floor, Newport News, VA 23607, (757) 926-6960
- Newport News Police Department, 9710 Jefferson Avenue, Newport News, VA 23605, (757) 247-2500
Which court hears your case. For a city resident or visitor charged with a felony, the case opens with a preliminary hearing in the Newport News General District Court, or in the Newport News Juvenile and Domestic Relations District Court if the complaining witness is a relative or household member, and after a grand jury indictment it is tried in the Newport News Circuit Court. The JDR court is also where every charge against someone under 18 is heard, along with assaults and similar offenses within a family or household. Misdemeanors and traffic charges against adults belong to the General District Court, where only a judge decides guilt; within 10 days of a conviction there, the defendant may appeal to the Circuit Court and start over, with the option of a jury.
Where pretrial inmates are held. No regional jail is involved for this city. Adults awaiting trial on Newport News charges are held by the Sheriff at the Newport News City Jail, 224 26th Street, in the downtown government complex beside the courts, and the Sheriff can also place inmates in the office's jail annex. Before its closure, the Hampton Roads Regional Jail in Portsmouth took some Newport News prisoners; that jail no longer operates, and the city's inmates returned to local custody. The inmate information number is (757) 926-8535.
Because Virginia does not have municipal, town or mayor's courts, the city's own state courts take every local criminal charge, whatever the agency that brought it. No towns lie within the City of Newport News, so arrests by city police, sheriff's deputies, state troopers and other officers working inside the city limits all land in the courts below.
Courts
- Newport News Circuit Court, 7th Judicial Circuit (clerk: Angela F. Reason) — 2500 Washington Avenue, Newport News, VA 23607, (757) 926-8561
- Newport News Juvenile and Domestic Relations District Court, 7th Judicial District — 2501 Huntington Avenue, Newport News, VA 23607, (757) 926-3603
- Newport News General District Court, 7th Judicial District — 2500 Washington Avenue, 2nd Floor, Newport News, VA 23607; criminal division (757) 926-8811, traffic division (757) 926-8876
Justice-system offices
- Newport News Police Department — 9710 Jefferson Avenue, Newport News, VA 23605, (757) 247-2500
- Sheriff's Office — 224 26th Street, Newport News, VA 23607, (757) 926-8535
- Commonwealth's Attorney — 2501 Washington Avenue, 6th Floor, Newport News, VA 23607, (757) 926-7399
- Newport News Public Defender (Virginia Indigent Defense Commission) — 2600 Washington Avenue, Suite 105, Newport News, VA 23607, (757) 247-2034
- Court Service Unit (7th District; juvenile intake) — 2600 Washington Avenue, 5th Floor, Newport News, VA 23607, (757) 926-8781
- Magistrate's Office — 230 25th Street, Newport News, VA 23607, (757) 926-3522; staffed 24 hours a day, 365 days a year
A defendant who cannot hire counsel should raise it with the judge at arraignment. The court then has the defendant complete a sworn financial statement and, if the defendant qualifies, names the Public Defender, or a private lawyer from its appointment list when the office cannot take the case.
↑ Back to the question list2. Where the courts of the City of Newport News sit
The city concentrates its justice system in a compact block of downtown, bounded roughly by 25th and 26th streets between Washington and Huntington avenues.
- 2500 Washington Avenue — the main courthouse. Circuit Court courtrooms and the Circuit Court Clerk are here, and the General District Court occupies the 2nd floor with distinct windows for its criminal, traffic and civil divisions.
- 2501 Huntington Avenue — the JDR courthouse, which also contains Circuit Court Courtroom 5. A hearing notice that lists Courtroom 5 means this building, not the main courthouse.
- 230 25th Street — the magistrate. During business hours the public reaches it by entering the JDR courthouse and clearing security; after hours and on weekends and holidays, use the public door at the building's front right corner.
- 2501 Washington Avenue — the municipal complex housing the city jail, the Commonwealth's Attorney (6th floor) and the pretrial services agency (4th floor).
- 2600 Washington Avenue — the Public Defender (Suite 105) and the juvenile Court Service Unit (5th floor).
The General District Court clerk's offices keep 8 a.m. to 4 p.m. hours; the Circuit Court Clerk stays open until 4:30 p.m. Expect to pass through a metal detector at each building, leave weapons and anything resembling one at home, and plan extra time for parking downtown on heavy docket days. Defendants in custody are brought over from the jail by deputies or appear on video.
The financial form for a court-appointed lawyer can be picked up at the clerk's office for the court hearing the case; the Public Defender's office is a short walk away at 2600 Washington Avenue.
↑ Back to the question list3. From arrest to release in the City of Newport News: magistrate, bond and pretrial supervision
Step one after an arrest is a hearing before a magistrate, which in this city frequently takes place over a video link from the booking area of the Newport News City Jail. Magistrates do not investigate; they hear the officer, decide whether probable cause exists to issue a warrant, and then decide whether the person goes home and on what terms. They can also issue emergency protective orders and search warrants.
Release can take one of these forms:
- A personal recognizance bond, which is simply a signed promise to appear.
- An unsecured bond, which names a dollar figure the person will owe only after missing court.
- A secured bond, meaning cash or property is posted up front, or a licensed bondsman puts up the full amount in exchange for a fee the defendant does not get back.
Flight risk and danger to the public are the questions the magistrate must answer; a 2021 change in Virginia law removed the old presumption against release for certain charges. The magistrate may also attach conditions, such as staying away from the alleged victim or checking in with Pretrial Services, a division of the Hampton-Newport News Criminal Justice Agency (2501 Washington Avenue, 4th Floor, (757) 926-6960). That agency supervises released defendants from both Hampton and Newport News.
If the magistrate's decision keeps someone locked up, a judge can review it. Adults usually get that review at their arraignment in General District Court, normally held on the next court day; charges involving a family member go to the JDR court instead. Either side can take a judge's release ruling to the Circuit Court. The arraignment is also when the defendant tells the court whether a lawyer has been hired or whether the Public Defender is needed.
↑ Back to the question list4. Custody in the City of Newport News: the Sheriff's jail
Sheriff Gabriel A. Morgan's office runs the Newport News City Jail on Washington Avenue as a local, city-operated facility. Its population is a mix of people awaiting trial, people serving local sentences, and sentenced felons waiting for a bed in a state prison. A jail annex, also under the Sheriff, absorbs part of the population, so a person may be moved from one building to the other.
The city has narrowed its options over the past several years. Its old minimum-security City Farm along the James River closed, with those inmates shifted to the main jail. Then the member cities of the Hampton Roads Regional Jail, Newport News among them, voted in 2023 to shut that Portsmouth facility. Since then the Sheriff has housed Newport News detainees locally.
What families typically need:
- To find out whether someone is in custody, the charges and any bond amount, call inmate information at (757) 926-8535 with the person's full name and birth date.
- General questions about the Sheriff's Office go to (757) 926-8535, 224 26th Street.
- Rules on visiting, deposits to an inmate's account, mail and phone calls are set by the Sheriff and are updated from time to time; confirm them with the jail before acting.
When a person wanted on a Newport News warrant is picked up in another Virginia city or county, that locality usually holds the person until city deputies transport them back. The jail cannot advise anyone about a case; that is the role of defense counsel, including the Public Defender, (757) 247-2034.
↑ Back to the question list5. Getting a lawyer you can afford in the City of Newport News
Two paths lead to free or reduced-cost counsel here. The first and most common is the Newport News Public Defender, a Virginia Indigent Defense Commission office dedicated to this city at 2600 Washington Avenue, Suite 105, (757) 247-2034. The second is a private attorney appointed from the court's list, used when the Public Defender cannot ethically take the case, for instance because it represents another person charged in the same incident.
Qualifying is a court decision. The defendant tells the magistrate, a deputy at the jail, or the judge at arraignment that money for a lawyer is short; the judge then reviews a sworn statement of income, expenses, assets and dependents. For adult criminal cases, the General District Court criminal clerk at (757) 926-8811 can explain where to get the form. Counsel is appointed when the charge carries a possible jail sentence; fine-only charges generally do not qualify.
Public defenders here appear in all three courthouses and represent children in delinquency cases as well as adults. For someone held at the Newport News City Jail, the appointed lawyer is usually the person to ask the court for a bond review. After a conviction, the court may add the fee for appointed counsel to the costs the defendant must pay.
People who want to hire their own attorney can contact the Virginia State Bar's lawyer referral service; magistrates and clerks are not allowed to recommend specific lawyers.
↑ Back to the question list6. Prosecution and alternatives to conviction in the City of Newport News
Shannon M. Jones is the elected Commonwealth's Attorney for the city. Her office, on the 6th floor of 2501 Washington Avenue ((757) 926-7399), takes every felony from preliminary hearing to sentencing and appears in many misdemeanor cases; in some lower-level General District Court cases the arresting officer presents the evidence without a prosecutor.
The prosecutor's choices shape a case at almost every turn: what to charge, what position to take on bail, what offer to put on the table, and whether to agree to an alternative. Options that can keep a conviction off a person's record, or soften one, include:
- Treatment-based programs, among them the General District Court's behavioral health docket and the drug treatment court (described in the next section).
- Restitution and reduction, where a property charge is lowered or dismissed with costs after the victim is repaid.
- First-offender deferrals written into Virginia law, for example for some drug possession charges and a first assault on a family member, in which the court withholds a finding and later dismisses the case if the person completes the terms.
Victims are not left out of these decisions. The office's Victim/Witness staff tell victims about hearing dates, help them seek restitution and prepare impact statements under the Crime Victim and Witness Rights Act, and the prosecutor consults victims before agreeing to behavioral health docket admission.
Any negotiation over a plea or program should run through the defendant's attorney rather than through direct contact with the prosecutor.
↑ Back to the question list7. Treatment courts and special dockets serving the City of Newport News
Several dockets in the city pair court supervision with treatment. Each one requires an application through defense counsel and approval by the prosecutor and the program staff.
Drug Treatment Court
Operated in partnership with the Hampton-Newport News Community Services Board, this program gives people facing certain non-violent, drug-related charges an alternative to incarceration. Expect frequent testing, counseling and regular appearances before the judge, with sanctions for slips and rewards for progress.
Behavioral Health Docket
Since 2018 the General District Court has run a docket for defendants whose offenses stem from a serious, untreated mental illness, created jointly by a judge, the prosecutor's office and the Public Defender. Entry comes before the preliminary hearing, so there is no finding of guilt at that point. Participants check in with the judge, follow medication and therapy plans, and may take part in anger-management or substance-use programs. Completing it can lead to dismissal or a reduced charge; leaving it sends the case back to the ordinary docket. Defendants in either the Newport News or the Hampton General District Court can apply.
Youth dockets
In the JDR court, the Court Service Unit works with the Community Services Board and the public schools on a juvenile drug court and a truancy court.
First-time DUI defendants are routed into the Virginia Alcohol Safety Action Program as part of the sentence rather than a dedicated docket. Veterans should mention their military service to their lawyer early. A defendant waiting at the Newport News City Jail for a treatment slot can ask the court to revisit bail once a placement is lined up.
↑ Back to the question list8. Misdemeanor (for example, petit larceny, a first DUI, assault and battery, trespassing)
Virginia sorts misdemeanors into four classes. The two lowest, Class 3 and Class 4, are punished by fines alone (no more than $500 and $250). Class 2 offenses allow up to six months behind bars, a $1,000 fine, or both. Class 1, the most serious, allows a year in jail and a $2,500 fine; shoplifting or other theft of property worth less than $1,000 (petit larceny), simple assault and battery, and trespassing all fall in this class.
How a case begins in the city depends on the officer. Many people are given a summons and simply told when to report to the General District Court on Washington Avenue. Others are arrested, taken to the magistrate and released on a promise to appear or a modest bond; those who stay in the Newport News City Jail see a judge at the next court session, where a lawyer is discussed and a trial date set.
A first DUI brings, at a minimum, a $250 fine, an immediate 7-day administrative suspension of the license, and a one-year revocation on conviction, often with a restricted license if an ignition interlock is installed. The law adds 5 days of mandatory jail at a blood alcohol content of 0.15 to 0.20, and 10 days above 0.20. Every person convicted must complete VASAP.
When the alleged victim is a family or household member, an assault charge is heard in the JDR court at 2501 Huntington Avenue. A magistrate may issue an emergency protective order the same night. First offenders can sometimes complete counseling under a deferred disposition and have the charge dismissed; repeat convictions can escalate, and a third one within the statutory window may be prosecuted as a felony.
There are no juries in General District Court; a judge hears the evidence and rules. Results include outright dismissal, a deferral leading to dismissal, a fine, a suspended jail term with probation, or time to serve. Expect most cases to wrap up in one to three months. If convicted, the defendant may file an appeal to the Newport News Circuit Court within 10 days and receive a completely new trial, with a jury on request. Eligible defendants facing possible jail can be represented by the Public Defender.
↑ Back to the question list9. Felony (for example, burglary, grand larceny, drug possession or distribution, malicious wounding)
Here is roughly what each common felony carries under Virginia law:
- Grand larceny, meaning theft of $1,000 or more: 1 to 20 years in prison, or as little as a jail term of 12 months or less.
- Burglary: breaking into a dwelling at night is Class 3 (5 to 20 years), or Class 2 when the burglar was armed; breaking into other buildings, or entering by day, can still mean up to two decades.
- Simple possession of cocaine, heroin, fentanyl or another drug on Schedules I and II: Class 5, punishable by one to ten years in prison or by jail of no more than 12 months.
- Distribution or possession with intent: 5 to 40 years for a first offense, plus mandatory minimums for large quantities. Marijuana possession of an ounce or less is lawful for adults 21 and over, but sale is not.
- Malicious wounding: Class 3; unlawful wounding: Class 6, carrying one to five years in prison or a jail sentence of a year or less.
The case begins with booking at the Newport News City Jail and a release decision by the magistrate, who may set bail, impose pretrial supervision or order the person held. A General District Court judge then handles the arraignment, appoints counsel if needed, and schedules a preliminary hearing.
At the preliminary hearing, the prosecution has to show only probable cause. When it does, the judge certifies the charge to the grand jury of the Newport News Circuit Court. (For a felony against a family member, this hearing happens in the JDR court; the defense may waive it, and the prosecutor can bypass it by seeking a direct indictment.) Once indicted, the defendant is arraigned in Circuit Court and chooses between a bench trial and a jury of 12, whose verdict must be unanimous. Most cases end in a negotiated plea instead.
Sentencing is done by the judge, who reviews a presentence report and Virginia's voluntary guidelines; a defendant who prefers can request that the jury fix the sentence. A held defendant must be tried within 5 months of the probable-cause finding, and a released one within 9 months, subject to delays the defense agrees to or requests. Most felony cases finish in 4 to 12 months. Parole was abolished for felonies committed after January 1, 1995, though earned sentence credits may reduce time; any sentence longer than 12 months is served in a Department of Corrections prison.
↑ Back to the question list10. Violent felony (for example, murder, rape, robbery)
Charges of homicide, sexual assault or armed robbery in the city typically mean a long stay at the Newport News City Jail, since magistrates frequently deny release outright. The defense can request a bond hearing before a judge, but release on these charges is uncommon.
Maximum and minimum terms set by statute:
- Robbery and rape each carry 5 years up to life in prison.
- Second-degree murder: 5 to 40 years.
- Aggravated malicious wounding and first-degree murder are both Class 2 felonies, punishable by 20 years to life.
- Aggravated murder, the offense once called capital murder, is a Class 1 felony with a sentence of life, since the death penalty ended in Virginia in 2021.
The procedural route matches other felonies — preliminary hearing, grand jury, Circuit Court — but these cases tend to take one to two years because of lab testing, video evidence, expert testimony and heavy motions practice. Senior prosecutors usually keep the case from start to finish. The defendant may choose a jury, and judge sentencing under the guidelines is the default unless the defense asks the jury to decide punishment; mandatory minimums bind either way.
Families of victims can reach the Commonwealth's Attorney's Victim/Witness staff through (757) 926-7399; the Crime Victim and Witness Rights Act guarantees notice of proceedings and a chance to describe the harm before sentencing. After a guilty verdict, the defense has an appeal of right to the Court of Appeals of Virginia, a rule in effect since 2022, with possible further review by the Supreme Court of Virginia. Defendants who qualify financially can be represented by the Public Defender at every stage.
↑ Back to the question list11. Juveniles (under 18) arrested in the City of Newport News
When police in the city take a minor into custody, they contact the Court Service Unit for the 7th District rather than booking the child into an adult jail. The unit's intake office, at 2600 Washington Avenue on the 5th floor ((757) 926-8781), runs from 8 a.m. until 7 p.m., and its staff also handle late-night intake at the city's curfew center most nights of the week.
An intake officer has three main options. The complaint can be diverted, with the youth completing an agreement such as restitution, counseling or community service; a petition can be filed, sending the case to the Newport News Juvenile and Domestic Relations District Court at 2501 Huntington Avenue ((757) 926-3603); or, if the youth is a danger or likely to run, the officer can authorize secure detention.
Detained youth go to the Newport News Juvenile Detention Center, 350 25th Street, (757) 926-1600. Within 72 hours, or by the next day the court is open, a JDR judge holds a detention hearing to decide whether the child can be released to a parent, perhaps with home monitoring or a curfew. The Commonwealth's Attorney's office prosecutes the petition, and the child is entitled to a lawyer, often from the Public Defender's office.
A judge who finds a child delinquent can choose from a range of dispositions: a deferred finding later dismissed, probation with the Court Service Unit, community-based programs, juvenile drug court, or, for serious or repeated offenses, commitment to the Department of Juvenile Justice, which places committed youth at Bon Air Juvenile Correctional Center or in a community program.
Adult prosecution. Some cases leave the juvenile system. If a child aged 14 or older faces certain serious felony charges, the prosecutor may ask the JDR judge for a transfer hearing, and the judge can move the case to the Newport News Circuit Court. For the most serious offenses, murder and aggravated malicious wounding among them, the Commonwealth's Attorney can generally certify a 16- or 17-year-old for adult trial after probable cause is found at a preliminary hearing. Where such a youth waits for trial depends on the court's order; it may be the juvenile center or the Newport News City Jail.
In most cases, the records of the juvenile court stay confidential; exceptions exist for certain serious felonies.
↑ Back to the question list12. Federal cases (U.S. District Court) from the City of Newport News
Federal prosecutions arising in the city stay close to home: the U.S. District Court for the Eastern District of Virginia has a Newport News Division with a courthouse at 2400 West Avenue, Newport News, VA 23607. The building has no public clerk counter, so the district directs filers to the Norfolk drop box and publishes (757) 222-7202, the Norfolk clerk's number, as the contact ((757) 222-7202).
Which cases end up there? Typically those investigated by agencies such as the FBI, DEA or ATF, sometimes working alongside city officers, involving:
- large-scale drug distribution and conspiracy;
- firearm possession by felons and other prohibited people;
- bank robbery, fraud schemes and child-exploitation offenses;
- crimes committed on federal property, such as Fort Eustis, the Army half of Joint Base Langley-Eustis, located in the city's north end.
Minor offenses and citations written at Fort Eustis and other Peninsula federal installations are heard on a magistrate judge's petty-offense docket in Newport News, (757) 247-0784, while federal DUI cases from this division are scheduled in Norfolk.
Federal offices that handle these cases:
- U.S. Attorney's Office — One City Center, 11815 Fountain Way, Suite 200, Newport News, VA 23606, (757) 591-4000
- U.S. Probation and Pretrial Services keeps an office inside the City of Newport News at 827 Diligence Drive, Suite 210, Newport News, VA 23606
- Federal Public Defender — no Newport News office; the nearest Eastern District office is at 500 East Main Street in Norfolk, and private Criminal Justice Act panel lawyers are appointed when the defender has a conflict
The process moves quickly. A defendant first sees a U.S. magistrate judge, and a detention hearing, if the government requests one, generally takes place within three court days. The Bail Reform Act lets the judge release the defendant under Pretrial Services supervision with conditions, or order detention. Charges filed by complaint must be followed by an indictment within 30 days, and the Speedy Trial Act sets a 70-day clock for trial; the Eastern District's "rocket docket" nickname reflects its long habit of holding parties to tight schedules.
Guilty pleas resolve most cases. A probation officer then prepares a presentence report, and the judge applies the advisory Sentencing Guidelines along with any mandatory minimum. Because the federal system has no parole, prisoners generally serve about 85 percent of their term in a Bureau of Prisons facility and then a period of supervised release. A trial requires a unanimous jury of 12, and appeals are taken to the Fourth Circuit Court of Appeals in Richmond. Prosecutions of juveniles in federal court are infrequent.
Use the Federal Bureau of Prisons inmate locator to search for a federal prisoner by name or register number. Note that a person awaiting a federal trial might be kept in a local or regional jail that holds prisoners for the U.S. Marshals, in which case that jail's roster may list them.
↑ Back to the question listThe information above describes, in general terms, how criminal matters from the City of Newport News are handled in Virginia and federal courts. It is not legal advice, and offices, phone numbers and procedures change. For help with your own case, consult a Virginia criminal defense lawyer, or ask about appointed counsel through the Newport News Public Defender at (757) 247-2034 or the General District Court criminal division at (757) 926-8811.
Access Securepak is an authorized correctional commissary care-package program that allows families to purchase customized food, snack, hygiene, apparel, and electronics packages sent directly to an incarcerated loved one. Every package is custom-packed to meet the strict security regulations of the specific jail or state prison.
Important: Delivery Schedules and Package Quotas
Jail package guidelines are not uniform across detention centers. Some facilities permit orders year-round, while others restrict deliveries to quarterly cycles or strict weekly deadlines that you should confirm with the facility directly. If you delay setting up your account, you risk missing the upcoming delivery cutoff, leaving your loved one waiting an extra cycle for fresh food, warm thermals, or personal toiletries.
Step-by-Step Instructions to Register and Access Service
- Visit the official Access Securepak online store at www.accesscatalog.com.
- Select the state and the specific jail or correctional institution from the dropdown menu.
- Enter the inmate's legal last name and inmate ID to verify their active housing and package eligibility.
- Browse the catalog of approved meats, cheeses, ramen soups, cookies, toiletries, and clothing.
- Add items to your cart up to the facility's maximum weight or dollar limit (usually $50 to $125 per order).
- Check out using your debit or credit card and save the order confirmation tracking number.
What the Inmate Needs to Do
The inmate does not need to order anything themselves. Securepak ships the sealed package directly to the correctional facility's commissary warehouse. Jail staff inspect the box and deliver it to the inmate during regular pod commissary distribution, where the inmate signs for the package.
Official Provider: Access Corrections / Keefe Group Official Website
Customer Service Telephone: 1-800-546-6283
Support Hours: Monday – Friday, 8:30 AM – 11:30 PM EST; Saturday, 11:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Access Corrections / Keefe Group
In addition to Access Securepak (Commissary & Gift Packages), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:
- Inmate Trust Money Deposits: Send cash directly to their personal account so they can buy items independently.
• Learn more on our website: Inmate Trust Money Deposits Guide | • Visit official vendor page: Access Corrections / Keefe Group Inmate Trust Money Deposits - Digital Messaging & Photos: Send fast electronic letters and digital pictures to their tablet.
• Learn more on our website: Digital Messaging & Photos Guide | • Visit official vendor page: Access Corrections / Keefe Group Digital Messaging & Photos
Buy Commissary for an Inmate in the Newport News City Jail
Newport News City Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Newport News City Jail allows inmates to purchase commissary. Ask the jail what its commissary sells; snacks and hygiene items are common.
You can buy commissary for an inmate using an online service called Access Securepak.
Call the facility at 757-926-8535 to ask whether there is a limit on how much an inmate can spend on commissary.
Access Securepak's site shows whether friends and family can order commissary for an inmate at this jail.
Scroll down for information on the Newport News City Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
Access Secure Deposits (Smart Deposit) allows families and friends to securely transfer money directly into an incarcerated person's jail trust account using a debit or credit card. Deposited funds become immediately available for your loved one to purchase essential hygiene goods, over-the-counter medication, food items, and writing materials from the facility commissary.
Important: Inmate Banking Policies Vary by Facility
Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Access Service
- Obtain the inmate's legal first and last name, date of birth, and official six- to ten-digit Booking or Inmate ID number.
- Visit the official Access Corrections portal at www.accesscorrections.com or download the Access Corrections mobile app.
- Select the state and the exact detention facility or county jail where the inmate is currently housed.
- Add the inmate as a contact and confirm their identity from the facility roster.
- Enter your debit or credit card billing information, choose your deposit amount, review the facility processing fee, and submit your payment.
- Save and print your transaction confirmation number for verification.
What the Inmate Needs to Do
The inmate does not need internet access to receive your deposit. Once approved, the funds post directly to their facility account balance. The inmate can verify their balance at the dayroom kiosk or on their trust statement and start ordering items on the next designated commissary day.
Official Provider: Access Corrections / Keefe Group Official Website
Customer Service Telephone: 1-866-345-1884
Support Hours: 24/7/365
Supported Languages: English and Spanish
Other Services Provided by Access Corrections / Keefe Group
In addition to Access Secure Deposits (Trust Money), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:
- Digital Messaging & Photos: Send digital letters and pictures straight to the inmate's kiosk or tablet.
• Learn more on our website: Digital Messaging & Photos Guide | • Visit official vendor page: Access Corrections / Keefe Group Digital Messaging & Photos - Commissary Care Packages: Order pre-approved food boxes, thermal clothes, and snack bundles directly to the jail.
• Learn more on our website: Commissary Care Packages Guide | • Visit official vendor page: Access Corrections / Keefe Group Commissary Care Packages
Deposit Money for an Inmate in the Newport News City Jail
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Newport News City Jail use Access Corrections.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 866-345-1884.
3. Some jails have an Access Corrections kiosk for cash or card deposits. Call the Newport News City Jail to ask whether it has one and where it is.
4. Access Corrections also has Kiosk machines that you can find in check cashing stores and retail outlets across the country.
5. The Newport News City Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 757-926-8535.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
6. To ask whether the Newport News City Jail takes deposits in person, and when, call 757-926-8535.
The Newport News City Jail is the Sheriff's main jail on 26th Street in downtown Newport News. Every regular letter, postcard and greeting card for someone held here goes to a mail-scanning service first, and the person reads the scanned copy on a jail tablet. Scanning keeps out paper that has been soaked in drugs such as meth or heroin and then dried, a common way drugs are smuggled into jails.
Letters, postcards and greeting cards (scanned):
Inmate's Full Name & Inmate ID#
Smart Communications-Newport News Sheriff’s Office
P.O. Box 9117
Seminole, FL 33775-9117
Legal mail, publications and money orders (to the jail):
Inmate's Full Name & Inmate ID#
Newport News City Jail
P.O. Box 57
Newport News, VA 23607-0057
- Name and number: Print the person's full name and their ID number clearly on the outside of every envelope or postcard. You can get the number from the Sheriff's inmate search.
- Who it's from: Put your own name and mailing address in the top left corner. Mail without it most likely won't be delivered and will be destroyed.
- Writing: Stick to blue or black ink. Felt markers, crayon, colored ink, lipstick and perfume are not allowed, and don't draw on the letter or the envelope.
- Inside the envelope: Only the letter. Glitter, confetti and other loose items get mail turned away.
- Greeting cards: Choose a plain card. Musical cards are not allowed.
- Books, newspapers and magazines: They must be new and shipped by the publisher to the jail's own address, never to the scanning service.
- Money orders: Mail a money order or cashier's check alone in its own envelope to the jail address, made out to the inmate's full name with their ID number written on it. If you are unsure, call 757-926-8535 to confirm. The jail refuses mailed cash and personal checks, and money can also go in through online deposits.
- Packages: Items can only come through the jail's approved commissary vendor.
- Who can't write: Co-defendants, people held in this or any other jail or prison, and anyone under a no-contact order.
Mail is handed out Monday through Friday with no cap on how much a person gets, and the jail has zero tolerance for rule breaking. Short updates move faster as electronic messages.
Securus AdvanceConnect is a prepaid calling account that links directly to your mobile phone or landline number, allowing you to receive outbound calls from an incarcerated individual. Because correctional phone systems never allow incoming calls, funding an AdvanceConnect balance ensures calls are accepted immediately without being blocked by cell carriers.
Important: Mobile Networks Block Inmate Calls Without Prepaid Funds
Correctional facilities do not allow collect billing to cell phones, and mobile carriers automatically block incoming collect calls from detention centers. While some residential landlines may allow direct billing, mobile phones and VoIP services require an active prepaid AdvanceConnect balance, which you can verify with your phone provider. If you do not register online and fund your account right away, your loved one will hear an automated error message stating that your number cannot accept calls.
Step-by-Step Instructions to Register and Fund AdvanceConnect
- Go to securustech.online or open the Securus mobile app.
- Select Sign Up and create your account using your 10-digit telephone number and email address.
- Search for your facility by state and agency name, then add the inmate using their full legal name or booking ID.
- Select AdvanceConnect under calling accounts.
- Choose your deposit amount, review convenience and transaction fees, and enter your credit or debit card billing details.
- Authorize payment and confirm that your mobile phone allows calls from automated or unknown correctional numbers.
What the Inmate Needs to Do
The inmate picks up any dayroom phone or logs onto their handheld tablet, dials your 10-digit number, and enters their assigned PIN. The automated system verifies that your AdvanceConnect account has an active balance and connects the call. All calls are subject to recording and monitoring by facility staff.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to AdvanceConnect Prepaid Calling, Securus Technologies and its subsidiary JPay provide several other communication, financial, and visitation services:
- Direct Bill Phone Calling: Establish a monthly billed calling account for verified landline numbers.
• Learn more on our website: Direct Bill Phone Calling Guide | • Visit official vendor page: Securus Direct Bill - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers - JPay Email Messaging & Photos: Send electronic messages, photo attachments, and VideoGrams directly to their tablet or kiosk.
• Learn more on our website: Email Messaging Guide | • Visit official vendor page: JPay Email Services
Securus Direct Bill is an invoiced telephone calling service designed for approved residential landlines, law offices, and commercial businesses. Instead of prepaying funds in advance, calls received from an incarcerated individual are billed directly to your account on a monthly itemized billing invoice.
Important: Direct Bill Requires Credit Approval and Qualifying Lines
Direct Bill is not available for mobile cell phones, internet VoIP numbers, or customers with poor or unestablished telephone credit history. Correctional facilities enforce strict telecommunications billing rules, which you can verify by calling Securus customer care. If your line does not meet credit approval standards, you must open an AdvanceConnect prepaid account instead to receive incoming calls from your loved one.
Step-by-Step Instructions to Set Up a Direct Bill Account
- Contact Securus customer service at 1-800-844-6591 or submit an application via securustech.net.
- Provide your billing name, service address, and qualifying residential or business landline telephone number.
- Submit to a standard credit evaluation performed by Securus to determine billing eligibility.
- Establish your authorized monthly credit limit upon approval.
- When your phone rings with a call from the detention center, follow the recorded operator instructions and press the requested key to accept charges.
- Pay your monthly billing invoice online, by phone, or through the mail.
What the Inmate Needs to Do
The inmate dials your phone number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your account is in good standing and has not exceeded its monthly spending ceiling before connecting the call. All non-privileged conversations are recorded and monitored.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to Direct Bill Calling, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:
- AdvanceConnect Prepaid Calling: Fund a prepaid calling account tied to your mobile phone number.
• Learn more on our website: AdvanceConnect Calling Guide | • Visit official vendor page: Securus AdvanceConnect - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers - JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
• Learn more on our website: Email Messaging Guide | • Visit official vendor page: JPay Email Services
Information for this service is currently unavailable.
Information for this service is currently unavailable.
Newport News city County Jails
Newport News city Juvenile Facilities
- Jail (Main): 757-369-8900
- Administration: 757-369-8909
- Adult Probation: 757-327-7700
- Circuit Court: 757-926-8561
- Commonwealth's Attorney: 757-926-7443
- District Court: 757-926-8811
- Inmate Info: 757-369-8900
- Police: 757-247-2500
- Public Defender: 757-247-2034
- Sheriff: 757-926-8535
At times this facility may also house inmates arrested in the following counties: Newport News.
