Riverside Regional Jail Visitation Changes Due to Coronavirus

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Riverside Regional Jail

Address:
500 FOLAR Trail
North Prince George, VA 23860
Phone:
804-524-6600

New Visitation Policies in Riverside Regional Jail Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Riverside Regional Jail in North Prince George, Virginia, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 804-748-1261 for updates.

Video Visitation at Riverside Regional Jail

At-home and onsite video visitation guidelines for Riverside Regional Jail, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 804-748-1261 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Prince George County, the state of Virginia and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Riverside Regional Jail Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Prince George County Bail Bond Information

Because Prince George County and Virginia can change their bail bond procedures, it is always best to call either the Riverside Regional Jail at 804-524-6600, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.

Ask the staff at the Riverside Regional Jail or the Prince George County Court Clerk these specific questions:

Is the defendant eligible for bail or a bond?
How much will the bail or bond be, and what are the additional fees?
Where do I go to pay it?
Are there any days or times of the day or night when I cannot post bail?
What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

Riverside Regional Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Riverside Regional Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Riverside Regional Jail:
Inmate's Full Name & Inmate ID#
Riverside Regional Jail
500 FOLAR Trail
North Prince George, VA 23860

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How Do Inmates in Riverside Regional Jail Make Phone Calls?

To receive phone calls from inmates in Prince George County, or to assist them in making phone calls to other people, follow these steps:

Riverside Regional Jail uses the services of IC Solutions.
Register with them online or call them at 888-506-8407.
Agents are available 24 hours a day, and speak both English & Spanish.
Services for Prince George County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Prince George County.
Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Prince George County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to Arrange Video Visitation with Riverside Regional Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

Register yourself and all visitors.
Select Riverside Regional Jail
Select your inmate.
Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Riverside Regional Jail, check out our Visit Inmate Page.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Riverside Regional Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
At the Riverside Regional Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Riverside Regional Jail may require identity verification so bring your driver’s license or some other form of ID.
By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Riverside Regional Jail inmate's account for communication services, check out our Send Money page.

How Inmates Can Use a Tablet to Access Services at Riverside Regional Jail

To find out how to get access to a tablet for inmate read the following:

1. First, Register or Sign In to GettingOut/GTL

2. Purchase the services you want for your Riverside Regional Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How to Communicate with an Riverside Regional Jail Inmate by Mail and by Email

To mail or email an inmate in Prince George County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

All mail sent to an inmate at the Riverside Regional Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
All mail must include the facility's address, as well as the inmate's name and assigned number.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
The Riverside Regional Jail has a zero-tolerance policy regarding mail violations.
All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1. Select Riverside Regional Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
You can also send your Prince George County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Prince George County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How Do You Visit an Inmate in Riverside Regional Jail?

To visit an inmate in Prince George County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Prince George County remote video inmate visitation can be done using the services of GettingOut.

There are three ways to remotely visit your inmate in Riverside Regional Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Prince George County follow these steps:
1. Start by confirming that Riverside Regional Jail's Video Visitation is working correctly by looking up Prince George County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Riverside Regional Jail, and then the inmate you wish to communicate with.

Other Prince George County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits

Customer Service
If you have any questions about the Riverside Regional Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Prince George County, can be found on our Visit Inmate Page.

Riverside Regional Jail Phone: 804-524-6600

How to Send a Carepack Commissary Package Directly to an Inmate in Prince George County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Riverside Regional Jail follow these steps:

Select Virginia, then select Riverside Regional Jail, and then select the 'Send a Package Order' option.
Register and create an account with Access Securepak, for Prince George County.
Choose the inmate and the products you want shipped to them, and input your payment method.
NOTE: There may be a limit on how much product you can send your inmate in Prince George County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Riverside Regional Jail check out our Commissary Instructions Page for Prince George County.

How to Send Money to an Inmate in Prince George County

To send commissary money to an inmate in Riverside Regional Jail follow these steps:

Register with Access Corrections by creating an account.
Select Virginia, then select Riverside Regional Jail, and then the inmate you want to send money to.
Choose the amount of money you want to send, and input your payment method.