Franklin County Jail Photos & Videos

How to Schedule and Visit an Inmate in Franklin County Jail

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

• Register and/or log in.
  
• Select Franklin County Jail, then your inmate.
• Review the days, available hours and the cost of remote and on-site visits in Franklin County.
• Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.

How do Inmates in Franklin County Jail Make Phone Calls?

To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:

• Register with CTEL, the phone system Franklin County inmates must use.
• 
• Open an account, 
• Fund your acount,
• Find, and then sync with your inmate.

Rates

• Rates cannot exceed $0.21 per minute for regular calls and $0.25 per minute for collect calls.
• The minimum billable duration is one minute.
• Billable time is measured and rounded to the next higher full minute. 
• Phone calls are terminated if the called party does not accept the call charges.
• Customers are not billed for a 'no response'. 

Transaction Fees:

• If paying through the Customer Portal Website: $3.00 per transaction
• If paying with the assistance of a live operator: $5.95 per transaction

Minimum Deposit Amount
There is a $25.00 minimum for the first deposit.

Customer Service
Monday - Friday 8-5 PM CST
800-583-9683 
Email: [email protected]

For full information about using CTEL to communicate by phone with your Franklin County inmate, visit our Inmate Phone Page. You will find information about Inmate Phone schedules, rates, rules, policies, and tips. Please note that all of your phone calls will be recorderd and any information about your inmate's case that you speak about could be used against him in court. 

How to Send a Carepack Commissary Package Directly to an Inmate in Franklin County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Franklin County Jail follow these steps:

• 
• Go to JailATM, choose Washington, then choose Franklin County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate, and then you will be prompted to Register with them to open an account.
• Select the products you want shipped to them at Franklin County Jail, and then input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Franklin County at any one time.
• If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Franklin County Jail check out our Commissary Instructions Page for Franklin County.

How to Deposit Money Online for an Inmate in Franklin County

To deposit money online for an inmate in Franklin County Jail follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Franklin County.
• After registering and signing in, select 'Send Money Now'.
• Choose Washington, then choose Franklin County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Franklin County Jail, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Franklin County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Franklin County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Franklin County.