Clark County Jail Remote Inmate Video Visits

Clark County Jail

Address:
517 Court Street
Neillsville, WI 54456

Phone:

715-743-5380

Clark County Jail uses Prodigy / Jail ATM for Remote Video Jail Visits with Inmates

Register for Remote Video Visitation with your inmate at the Clark County Jail by going here.


Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Clark County Jail may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Clark County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Clark County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.

You Can Email Inmate
Clark County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.

Customer Support: 877-810-0914.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Clark County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send a Carepack Commissary Package Directly to an Inmate in Clark County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Clark County Jail follow these steps:

  • Go to JailATM, choose Wisconsin, then choose Clark County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Clark County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Clark County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Clark County Jail check out our Commissary Instructions Page for Clark County.


 

How to visit an inmate in Clark County Wisconsin using Remote Video Visitation 

To visit an inmate in Clark County follow these steps:

  • In addition to visiting inmates at the jail, Clark County Jail uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Clark County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Clark County Jail may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Clark County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Clark County Jail lobby.
    2.  You Can Send Gift Packs
         Clark County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Clark County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Clark County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to deposit money in an inmate's account in the Clark County Jail

  • To deposit money online go the NCIC website
  • To deposit money over the phone call 800-943-2189
  • To deposit money at the jail use the NCIC Kiosk in the Clark County Jail lobby.
  • Call the jail at 715-743-5380 to confirm lobby hours for depositing inmate funds.

For complete information on depositing money in an inmate's account, check out our Inmate Money page.


 

Clark County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Clark County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Clark County Jail:
Inmate's Name
Clark County Jail
517 Court Street
Neillsville, WI 54456


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Email an Inmate at Clark County Jail

Using Jail ATM Digital Messaging with an Inmate at Clark County Jail - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How Does an Inmate Make Phone Calls in Clark County Jail?

To receive phone calls from an inmate in Clark County follow these instructions:

Clark County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Wisconsin.
  • Choose Clark County Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Clark County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Wisconsin to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Wisconsin to Wisconsin) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Clark County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Clark County

To deposit money online for an inmate in Clark County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Clark County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Wisconsin, then choose Clark County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Clark County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Clark County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Clark County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Clark County.


 

Photos of this facility
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