Outagamie County Jail Family & Friends Information

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Outagamie County Jail

Outagamie County Jail
320 South Walnut Street
Appleton, WI 54911

920-832-5266

The Outagamie County Jail is the main jail in Outagamie County Wisconsin. While the police in the cities and towns in Outagamie County can arrest and detain offenders, the Outagamie County Jail is the facility that is accredited by Wisconsin to hold inmates for more than 72 hours.

The Outagamie County Jail is located at:
320 South Walnut Street
Appleton, WI 54911 

It can be reached 24 hours a day, 365 days a year by calling 920-832-5266.

The main reason that people call 920-832-5266 is to find out if a particular person is in custody, although you can look up an inmate online by going here. You can also get answers to whatever questions about an inmate, and the services for Outagamie County Jail that you may have by clicking on any of the questions below:

How to search for an inmate?
Can you look up an inmate’s mugshot?
How do you look up an offender’s criminal charges, bond or inmate number?
How do you visit an inmate?
What are the visitation hours?
Can you visit inmates in Outagamie County by video from home?
How do you get phone calls from an inmate?
Can you send mail, books, or newspapers to an inmate?
How do you send an inmate money?
Does Outagamie County Jail have inmate commissary?
Can an inmate receive and/or send email or text messages?
Do inmates in Outagamie County have access to computers or tablets?
How do you pay an inmate’s bail or bond?

Every year the Outagamie County Jail has approximately 11140 bookings, with a daily average of 557 inmates and maintains control of the facility with a staff of 139.

Inmates in this jail range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape, and murder. Therefore, given the mix of potentially dangerous inmates, the security level is very high. 

The Outagamie County Jail is equipped with a state-of-the-art locking system, closed circuit cameras covering every area where inmates are located, and jail staff that utilize a communication system that keeps each of the guards and civilian staff in constant contact. 

Guards that circulate in the same general area of the inmates are armed with eye-blinding mace that will turn an inmate having a violent outburst into a weeping child. They also carry stun weapons, short clubs, flashlights that have dual use as both a light source and as a weapon, and handcuffs. Guards at entrances and in areas not frequented by inmates are armed with various firearms. The goal of such tight security is to keep both the staff and the inmates safe.

Go to this page for other jails in Outagamie County, jails in neighboring counties, and local police jails and juvenile detention centers for young offenders under age 18 in this county.

Unlike the Wisconsin Department of Corrections, where inmates are sent once convicted of a crime and sentenced to a period of more than a year, the Outagamie County Jail System is populated by short-term offenders; those who have just been arrested and awaiting to be bonded out by friends or family, those who cannot afford or get bailed and are awaiting trial, or those who have already been convicted of a crime and sentenced to a term of less than one year. Many of the latter inmates become ‘workers’, who can reduce their sentence by performing jail maintenance or working in the kitchen. An upside to being a worker is they also get paid a small stipend so when they get released, they have a few dollars in their pocket.

When an inmate is convicted and sentenced to a year or more, they are transferred to the Wisconsin Department of Corrections or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the Outagamie County Jail. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

There are five choices for putting money on an inmate's books that may be used for paying an inmate's Bond or Bail.

Check with Outagamie County Jail by calling 920-832-5266 prior to paying a bond online as this is being rolled out to different facilities slowly.

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards, Phone Calling Time or Commissary

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Outagamie County, can be found on our Send Money Page.


 

How to Arrange Video Visitation with Outagamie County Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Outagamie County Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Outagamie County Jail, check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the Outagamie County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Outagamie County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Outagamie County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Outagamie County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Outagamie County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Outagamie County Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Outagamie County Jail inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Outagamie County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Outagamie County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Outagamie County Jail Inmate by Mail and by Email

To mail or email an inmate in Outagamie County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Outagamie County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Outagamie County Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Outagamie County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Outagamie County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Outagamie County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Outagamie County Jail?

To visit an inmate in Outagamie County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Outagamie County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Outagamie County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Outagamie County follow these steps:
1.  Start by confirming that Outagamie County Jail's Video Visitation is working correctly by looking up Outagamie County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Outagamie County Jail, and then the inmate you wish to communicate with.

Other Outagamie County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Outagamie County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Outagamie County, can be found on our Visit Inmate Page.

Outagamie County Jail Phone: 920-832-5266


 

How Do Inmates in Outagamie County Jail Make or Receive Phone Calls?

To receive phone calls from inmates in Outagamie County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Outagamie County Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Outagamie County Jail, and then the inmate you wish to communicate with.

Outagamie County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits


Phone & Voicemail Fees

1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Wisconsin.
2. Prepaid calls between Wisconsin and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Outagamie County Jail approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Outagamie County Jail GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Outagamie County, can be found on our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Outagamie County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Outagamie County Jail follow these steps:

  • Register here to create an account with icaregifts for Outagamie County.
  • Choose Wisconsin, then Outagamie County Jail, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Outagamie County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Outagamie County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Outagamie County Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Outagamie County.


 

Third Party Jail Inmate Services for Outagamie County Jail

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Outagamie County Jail supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in Outagamie County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Outagamie County Jail, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Outagamie County Jail adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Outagamie County Jail

STATE COUNTY BEDS
Wisconsin Outagamie 557


PHYSICAL ADDRESS

320 South Walnut Street
Appleton, WI 54911


TELEPHONE NUMBER


FAX

(920) 832-5263

INMATE MAIL

Outagamie County Jail
Inmate's Full Name, Inmate's Housing Location
P.O. Box 1779
Appleton, WI 54912-1779


Photos

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Frequently Asked Questions

How many inmates are in the Outagamie County Jail in Wisconsin?
There are 557 inmates in the Outagamie County Jail in Wisconsin. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Outagamie County Jail will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Outagamie County Jail.

How many people get arrested and booked into the Outagamie County Jail in Wisconsin every year?
In 2021, a total of 11140 offenders were booked into the Outagamie County Jail in Wisconsin. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Outagamie County Jail.

How many people work at the Outagamie County Jail in Wisconsin?
The Outagamie County Jail maintains a staff of approximately 139. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. Wisconsin law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Outagamie County Jail in Wisconsin have an inmate search or jail roster to see who is in custody?
Yes, the Outagamie County Jail in Wisconsin has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Outagamie County Jail. When you get to this page click on the big green button that reads 'OFFICIAL Outagamie County Jail INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 920-832-5266 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a Wisconsin prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Outagamie County Jail in Wisconsin?
The Outagamie County Jail address and phone number is: 320 South Walnut Street
Appleton, WI 54911. Their phone number is 920-832-5266. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Outagamie County Jail.

Where do I found out all the inmate services at Outagamie County Jail, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Outagamie County Jail inmate services: Learn more about how to visit an inmate in the Outagamie County Jail. Learn more about how to get phone calls from an inmate in the Outagamie County Jail. Learn more about how to text/email an inmate in the Outagamie County Jail. Learn more about how to send money to an inmate in the Outagamie County Jail. Learn more about how to mail an inmate and what's allowed in the Outagamie County Jail. Learn more about inmate commissary in the Outagamie County Jail.

How do I bail or bond an inmate out of the Outagamie County Jail?
Call 920-832-5266 for the type of bond and any information that is required for a particular individual at Outagamie County Jail. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Outagamie County Jail.

This facility, known as "Outagamie County Jail" is also known as Outagamie County Jail , Outagamie County Jail , Wisconsin, Outagamie.