Ozaukee County Jail & Sheriff Inmate Phone & Email

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Ozaukee County Jail & Sheriff

Address:
1201 South Spring Street
PO Box 245
Port Washington, WI 53074-0245
Phone:
262.284.8440

Ozaukee County Jail & Sheriff uses CIDNET for Inmate Phone Communication

Ozaukee County Jail & Sheriff uses CIDNET for Inmate Phone Communication between inmates and their friends and family.  
Register here.


Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support
 

How does an Inmate in Ozaukee County Jail & Sheriff Make a Phone Call?

To make a phone call to you from Ozaukee County Jail & Sheriff, your inmate will phone you direct from Ozaukee County Jail & Sheriff.
If you haven't set yourself (and your phone number) up in the CIDNET system, the call will not go through.

Once you register yourself (and your phone number), AND prefund the account with CIDNET you will have the option of accepting, denying or blocking any phone call.
When you accept the call, you will be billed at a rate of $0.21 per minute.

Emailing and Photo Sharing with your Inmate

Emailing Messages & Photos

Ozaukee County Jail & Sheriff contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Ozaukee County Jail & Sheriff,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Important Ozaukee County Jail & Sheriff Inmate Phone Tips

  • Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
  • Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
  • If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
  • Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
  • All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
  • Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
  • Sign up with CIDNET to connect with your inmate at Ozaukee County Jail & Sheriff by clicking the banner below.

     

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Ozaukee County Jail & Sheriff uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Ozaukee County Jail & Sheriff using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Ozaukee County Jail & Sheriff may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Ozaukee County Jail & Sheriff inmate's account for communication services, check out our Send Money page.

 

How Inmates Can Use a Tablet to Access Services at Ozaukee County Jail & Sheriff

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Ozaukee County Jail & Sheriff inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

 

How to Communicate with an Ozaukee County Jail & Sheriff Inmate by Mail and by Email

To mail or email an inmate in Ozaukee County follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
1201 South Spring Street
PO Box 245
Port Washington, WI 53074-0245

  • All mail sent to an inmate at the Ozaukee County Jail & Sheriff must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Ozaukee County Jail & Sheriff has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Ozaukee County Jail & Sheriff,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Ozaukee County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Ozaukee County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

 

How to Both Schedule a Visit and Have Remote Video Visitation with an Inmate incarcerated in Ozaukee County

To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Ozaukee County Jail & Sheriff inmate.
    1. Click the Create Account button.
    2. Agree to the terms.
    3. Login to your email and open the verification email sent by CIDNET. Click it.
    4. Choose a Security PIN and a Password.
    5. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Wisconsin, then the Ozaukee County Jail & Sheriff, then your inmate's name.
  • Once you have completed this, the Ozaukee County Jail & Sheriff will have to give final approval for you to set up a video visitation account with your inmate.

For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Ozaukee County, visit our full page guide. 

NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.

 

How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Ozaukee County

To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Ozaukee County Jail & Sheriff inmate.
    1. Click the Create Account button.
    2. Read the Terms of Use, then click Agree.
    3. Login to your email and open the CIDNET email.
    4. In the email, click the Complete Your Verification link.
    5. Choose a Security PIN and a Password.
    6. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Wisconsin, then the Ozaukee County Jail & Sheriff, then your inmate's name.
  • Once you have completed this, the Ozaukee County Jail & Sheriff will have to give final approval for you to set up a phone account with your inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Ozaukee County, visit our full page guide. 

NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

 

How to send a text or email to an inmate in Ozaukee County

To send and receive secure texts or emails from an inmate housed in Ozaukee County follow these instructions:

  • Register and create an account with CIDNET.
  • Choose a Security PIN and Password.
  • After logging in, from the Menu, choose the state of Wisconsin, then the Ozaukee County Jail & Sheriff, then your inmate's name.
  • Once you have completed this, the Ozaukee County Jail & Sheriff will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Ozaukee County, visit our full page guide. 

 

How to Send a Carepack Commissary Package Directly to an Inmate in Ozaukee County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Ozaukee County Jail & Sheriff follow these steps:

  • Go to JailATM, choose Wisconsin, then choose Ozaukee County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Ozaukee County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Ozaukee County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Ozaukee County Jail & Sheriff check out our Commissary Instructions Page for Ozaukee County.

 

How to Deposit Money Online for an Inmate in Ozaukee County

To deposit money online for an inmate in Ozaukee County Jail & Sheriff follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Ozaukee County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Wisconsin, then choose Ozaukee County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Ozaukee County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Ozaukee County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Ozaukee County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Ozaukee County.

 

How Do Inmates in Ozaukee County Jail & Sheriff Make Phone Calls?

To receive phone calls from inmates in Ozaukee County, or to assist them in making phone calls to other people, follow these steps:

  • Ozaukee County Jail & Sheriff uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407. 
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Ozaukee County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Ozaukee County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Ozaukee County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

 

How to visit an inmate in Ozaukee County Wisconsin using Video Visitation or visiting an inmate at the jail

To visit an inmate in Ozaukee County follow these steps:

  • In addition to visiting inmates at the jail, Ozaukee County Jail & Sheriff uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Ozaukee County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Ozaukee County Jail & Sheriff.
  • Then select your Ozaukee County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Ozaukee County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.