Ozaukee County Jail & Sheriff Inmate Visitation

Ozaukee County Jail & Sheriff

Address:
1201 South Spring Street
PO Box 245
Port Washington, WI 53074-0245

Phone:

262.284.8440

IC Solutions Video Visitation Schedules

The available Ozaukee County Jail & Sheriff Video Visitation Schedules will be presented to you once you sign up for IC Solutions Video Visits, and select your inmate.

Ozaukee County Jail & Sheriff contracts with CIDNET for their Remote Visitation

Ozaukee County Jail & Sheriff uses CIDNET for Remote Video Visitation between inmates and their friends and family.  
Register here.


Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support

IC Solutions Video Visitation Schedules

The available Ozaukee County Jail & Sheriff Video Visitation Schedules will be presented to you once you sign up for IC Solutions Video Visits, and select your inmate.

Visiting Hours in Ozaukee County Jail & Sheriff

The actual visiting hours vary depending on the following factors:

The day of the week.

Where the inmate is housed.

The inmate's sex.

Whether or not it is a Holiday.

Each inmate is allowed one or two visits, ranging from 15 minutes to one hour in length each week. Inmates with special privileges are allowed additional visits.

If you are visiting from another state or traveling a great distance, Ozaukee County Jail & Sheriff may allow you an extended visitation. Call 262.284.8440 to ask for special consideration.

Call 262.284.8440 or click here to view normal visiting hours and procedures for scheduling a visit.

Ozaukee County Jail & Sheriff Visitation Application Process

When registering with IC Solutions for Remote Video Visitation, all of the required fields must be completed. You as the visitor must define the inmate you want to visit and you must also define your relationship to your inmate. Visitors will only be able to visit with an inmate who is on your approved inmate list.

At Home Video Visitation

Ozaukee County Jail & Sheriff uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby

Who can Visit an Inmate at Ozaukee County Jail & Sheriff

Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.

Visitation applicants for Ozaukee County Jail & Sheriff must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.

Children under age 18 must be accompanied by the parent or legal guardian.

It is likely that the Ozaukee County Jail & Sheriff will deny visitation to anyone with a past felony conviction regardless of probation/parole status. Call 262.284.8440 prior to arriving for the specific jail guideline regarding your legal status.

If you are a co-defendant with the inmate in a pending case, your visit will be denied.

If you and the inmate are under a court order to have no contact with each other, your visit will be denied.

The Ozaukee County Jail & Sheriff reserves the right to deny any person the right to enter the jail (or take part in remote video visits), and for any reason.

Ozaukee County Jail & Sheriff Visitation Dress Code

The Ozaukee County Jail & Sheriff staff will turn anyone away who is not dressed appropriately for a visit.

The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

Remote Video visitation is no different. If you are not dressed discretely, your visit will be terminated. Future visits could also be affected.

  • Wear clothes that are not revealing.
  • Don't wear see-through material.
  • Have all undergarments covered (males and females) and avoid a lot of cleavage.
  • Shorts and skirts should reach mid-thigh.
  • Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:

  • Clothing promoting gang affiliation.
  • Anything displaying drugs, weapons or profanity.
  • Clothing depicting anything obscene.

Visitation Tips and Guidelines

Jail visits are conducted in person behind plexi-glass or remotely, either from home or on-site at Ozaukee County Jail & Sheriff.

All video visits are both monitored in real time and are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.

If you are visiting on-site at the jail, leave all personal belongings (including your phone), except for your state ID, in your vehicle or in a locker (if one is provided).

At the jail, children must be monitored at all times or jail staff will end the visit early.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Ozaukee County Jail & Sheriff uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Ozaukee County Jail & Sheriff using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Ozaukee County Jail & Sheriff may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Ozaukee County Jail & Sheriff inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Ozaukee County Jail & Sheriff

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Ozaukee County Jail & Sheriff inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Ozaukee County Jail & Sheriff Inmate by Mail and by Email

To mail or email an inmate in Ozaukee County follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
1201 South Spring Street
PO Box 245
Port Washington, WI 53074-0245

  • All mail sent to an inmate at the Ozaukee County Jail & Sheriff must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Ozaukee County Jail & Sheriff has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Ozaukee County Jail & Sheriff,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Ozaukee County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Ozaukee County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How to Both Schedule a Visit and Have Remote Video Visitation with an Inmate incarcerated in Ozaukee County

To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Ozaukee County Jail & Sheriff inmate.
    1. Click the Create Account button.
    2. Agree to the terms.
    3. Login to your email and open the verification email sent by CIDNET. Click it.
    4. Choose a Security PIN and a Password.
    5. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Wisconsin, then the Ozaukee County Jail & Sheriff, then your inmate's name.
  • Once you have completed this, the Ozaukee County Jail & Sheriff will have to give final approval for you to set up a video visitation account with your inmate.

For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Ozaukee County, visit our full page guide

NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.


 

How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Ozaukee County

To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Ozaukee County Jail & Sheriff inmate.
    1. Click the Create Account button.
    2. Read the Terms of Use, then click Agree.
    3. Login to your email and open the CIDNET email.
    4. In the email, click the Complete Your Verification link.
    5. Choose a Security PIN and a Password.
    6. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Wisconsin, then the Ozaukee County Jail & Sheriff, then your inmate's name.
  • Once you have completed this, the Ozaukee County Jail & Sheriff will have to give final approval for you to set up a phone account with your inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Ozaukee County, visit our full page guide

NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to send a text or email to an inmate in Ozaukee County

To send and receive secure texts or emails from an inmate housed in Ozaukee County follow these instructions:

  • Register and create an account with CIDNET.
  • Choose a Security PIN and Password.
  • After logging in, from the Menu, choose the state of Wisconsin, then the Ozaukee County Jail & Sheriff, then your inmate's name.
  • Once you have completed this, the Ozaukee County Jail & Sheriff will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Ozaukee County, visit our full page guide


 

How to Send a Carepack Commissary Package Directly to an Inmate in Ozaukee County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Ozaukee County Jail & Sheriff follow these steps:

  • Go to JailATM, choose Wisconsin, then choose Ozaukee County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Ozaukee County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Ozaukee County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Ozaukee County Jail & Sheriff check out our Commissary Instructions Page for Ozaukee County.


 

How to Deposit Money Online for an Inmate in Ozaukee County

To deposit money online for an inmate in Ozaukee County Jail & Sheriff follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Ozaukee County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Wisconsin, then choose Ozaukee County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Ozaukee County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Ozaukee County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Ozaukee County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Ozaukee County.


 

How Do Inmates in Ozaukee County Jail & Sheriff Make Phone Calls?

To receive phone calls from inmates in Ozaukee County, or to assist them in making phone calls to other people, follow these steps:

  • Ozaukee County Jail & Sheriff uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Ozaukee County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Ozaukee County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Ozaukee County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Ozaukee County Wisconsin using Video Visitation or visiting an inmate at the jail

To visit an inmate in Ozaukee County follow these steps:

  • In addition to visiting inmates at the jail, Ozaukee County Jail & Sheriff uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Ozaukee County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Ozaukee County Jail & Sheriff.
  • Then select your Ozaukee County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Ozaukee County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.